I am tiny bit emotional I just gave my first refund, Do you think it is a good thing to take it personally as it might help motivate one to do better.
Or should I Just look at it as even the best have refund requests and just get on with my work?
I guess i did the girlie thing and took it way to personally even wanted to cry.... but, then i just was as polite as possible and thanked the person for their interest and sent the refund.
Do you think it is worth trying to reason with someone when they ask for a refund? i dont think so as they have basically made up their mind.
Plus there is the fact that the person now has the "e product" for free and someone who never refunded gave you and gave you a great review and furthered your business had to pay for it.
Oh well i guess refunds come with the territory ... Thanks for reading this , I must admit writing this made me feel much better : so here is to the next refund because statistically for me anyway that means there were alot of sales without refunds.