Offliners - I need your help! (and my secret to getting them to listen)

29 replies
Ok, I'm trying to think of ways to get my message into the business owners hands, in a way that makes HIM call ME back.

First, let me explain...

I'm pretty good on the phone. I've been in sales and worked in many environments that need top phone skills.

Today I closed 30% of my calls for a new offline venture.

But I still think I could close more... if I could get a teaser message into the business owner's hands.

Why? Because here's my secret to getting people to listen to your offer:

GET THEM TO CALL YOU.

I don't know what it is, but when someone calls ME, it's like they want to hear me out. I guess they have made their commitment to hear more from me by calling me, so they would feel stupid instantly putting the phone down on me.

I discovered this a long time ago, but it was in full effect today as the people who called me back were totally open to my message and I closed more sales from those who were calling me, and not the other way around.

So that's my secret, but now I need YOUR help.

What creative ways could you get a written postcard or letter into the business owners hands... and past the gatekeepers, secretaries, admin staff and nosey or overprotective husbands or wives?

This could turn into a creative thread to help offliners all around this forum... and I can't wait to see what magic pops up.

For the record, here's what won't work that well:

- Sending a "confidential" letter with "business owner" written on it
- Sending a generic "to the business owner" letter
- Sending a fax with "opportunity" on it

... you get the idea

So, fire away. I'm all ears!
#listen #offliners #secret
  • Profile picture of the author netkid
    Hey Nick,

    The best method that works for me after a "cold call" is to get their email and send them a freebie ebook that gives them some very valuable online tips and tricks for businesses that need a better online presence that gets them more customers. Every call I made gave me permission to send them that email. Then just follow up after that and you will get a better conversion rate for the face to face appointment.

    In other words, don't just make contact, everyone does that, and they get the brush off. Set yourself apart by sending them something and guide them to the face to face appointment.

    Another method that works great, is a free website critque. Of course, you have to get to a business that already has a website or blog.

    Giving something free first has been the marketing mantra this year.
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  • Profile picture of the author Martin Luxton
    Nick,

    How much are these leads worth to you?

    If you're converting them so well it might be worth sending a box of chocolates, a promotional mug, small bunch of flowers etc, with your postcard attached.

    Promo Finder - Have you trouble to find your exact promotional items what your want!!!

    The gatekeepers are less likely to block a physical present.

    Martin
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  • Profile picture of the author Riz
    What type of businesses are you targeting? Your approach will differ depending on the type of business you are targeting.

    You are right though in never writing 'business owner' or something similar. That just screams mass mailing spam.

    Depending on where you are there are different ways of getting the actual name of the business owner / decision maker.

    In the US i think there is a site called daplus.com. Unfortunately there is no such site here in the UK so we use a slightly different approach :-)


    Riz
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  • Profile picture of the author Dexx
    If I was you, I'd head over to Amazon and get some of Dan Kennedy's books on the topic...solid and proven info that'll get you results fast!

    Also check out his Magnetic Marketing course (for attracting leads to you)

    Cheers,

    ~Dexx
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    • Profile picture of the author Nick Brighton
      Originally Posted by netkid View Post

      Hey Nick,

      The best method that works for me after a "cold call" is to get their email and send them a freebie ebook that gives them some very valuable online tips and tricks for businesses that need a better online presence that gets them more customers. Every call I made gave me permission to send them that email. Then just follow up after that and you will get a better conversion rate for the face to face appointment.

      In other words, don't just make contact, everyone does that, and they get the brush off. Set yourself apart by sending them something and guide them to the face to face appointment.

      Another method that works great, is a free website critque. Of course, you have to get to a business that already has a website or blog.

      Giving something free first has been the marketing mantra this year.
      Yeah, I think that's a great approach, but here's my issue with that... most of the business owners don't have time to look at it.

      I know they SHOULD, but not everyone wants to get home after a busy day at the office and start straining over an eBook.

      The principle is sound though... send them something of value upfront so they feel obliged to call you back and hear you out.

      Thanks for the input, notes taken!

      Originally Posted by Martin Luxton View Post

      Nick,

      How much are these leads worth to you?

      If you're converting them so well it might be worth sending a box of chocolates, a promotional mug, small bunch of flowers etc, with your postcard attached.

      Promo Finder - Have you trouble to find your exact promotional items what your want!!!

      The gatekeepers are less likely to block a physical present.

      Martin
      Thanks Martin, wise words. I was actually thinking of sending a physical item to them. Whether it's a gift, a gimmick or a metaphorical representation of my message... I'm not sure yet.


      Originally Posted by Riz View Post


      Depending on where you are there are different ways of getting the actual name of the business owner / decision maker.

      In the US i think there is a site called daplus.com. Unfortunately there is no such site here in the UK so we use a slightly different approach :-)


      Riz
      Hey Riz, care to share that advice on getting the business owner's actual name? I think if I could get the name, the response rate would really take off... especially if I start mailing post to them.

      Thanks in advance,

      Nick
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      • Profile picture of the author Riz
        No problem.

        I don't actually use this method anymore as my business now comes mainly from seminars and referals when i seek new clients.

        Anyway, below i have copied and pasted part of a post i made last year that relates to your question.......

        Copy and pasted from part of last years thread post:

        Back to the name of the business owner - the reponse rate increases greatly when you address it to the business owner by name.

        In the USa you can always use GoLeads.com.

        Uk and other countries, here is what i do:

        1) Check their website if they have one.
        2) If no website or no info on website i simply pick up the phone and say the following (always withold my number :-)

        "Hi, my name is xxxxx and i'm calling from 'yourcity' buisness online. I was hoping you can help me. We are currently updating our FREE online business directory, can you confirm that you are trading as xxxxxx"

        They will say Yes we are

        "Excellent and you trading address is xxxxxxxx"

        They will say yes it is

        "That's excellent, thanks very much for your help on this - and finally what is the name of the owner of the business please?"

        9 times out of 10 you will get the name

        "Ok thanks very much for that - hope you have a lovely day"

        That's it, simple. I used a variation of this script initially but changed it to the above and people are more receptive to giving the name.

        A few times i have been asked a few questions about what this directory is. I simply say that i have been given the task to collate the information for this directory and not sure of all the details.

        Some might think the above is unethical as you are lying to the businesses you speak to about a free business listing. However, it is effective in getting the name of the owner. Also, i have a directory which is not live yet (and this is what i tell them if probed) and i will include them when i eventually do go live some time in the future. So effectively i am not lying.

        One thing i do is the businesses i phone on a Monday, i do their mailing on a Tuesday so they receive on Wednesday or Thursday - the ones i phone on tuesday i post out on Wednesday etc etc - i'm sure you can figure out why ;-)

        End copy



        Originally Posted by Nick Brighton View Post



        Hey Riz, care to share that advice on getting the business owner's actual name? I think if I could get the name, the response rate would really take off... especially if I start mailing post to them.

        Thanks in advance,

        Nick
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      • Profile picture of the author tryinhere
        Originally Posted by Nick Brighton View Post

        Yeah, I think that's a great approach, but here's my issue with that... most of the business owners don't have time to look at it.

        I know they SHOULD, but not everyone wants to get home after a busy day at the office and start straining over an eBook.

        The principle is sound though... send them something of value upfront so they feel obliged to call you back and hear you out.
        Thanks in advance,
        Nick
        with that option where you offer a free report, add these lines in your words

        name , i will call back in 7 - 10 days to quickly discuss any questions you may have and to look at how / if we can help you / your business further, do you have a preferred time / day ?

        i would never just ask to send the free guide without keeping that door open for my second chance to speak with the business owner.

        the first initial call is not to do any selling in itself but just to get your guide in the door and introduce yourself. leave the silver talk for the follow up call.

        I know you mention the get them to call in, but in many ways i would want to be in control of what my business is doing not waiting around for another person who may call.
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  • Profile picture of the author Andyhenry
    Hey Nick,

    Here's a tip I haven't shared with anyone before that you might consider. I was about to put it in an email for my offline product customers but since you asked and I want to help - I'll share it here too.

    I give special business cards to local business networking group members - these have 2 sides, one has a my details and links to a relevant website/page - the other side has a special offer for people who use the reference code on that business card. This reference let's me give a special offer to the buyer and also a commission to the referrer.

    I print different codes on every persons cards (so I give 50 cards to each person and they all have that persons special code on so when they give them away we know who responded) and make a note of each person I give a card to and what the ref: code was.

    This works really well because they're incentivised to tell others and use the special cards I give them because everyone's a winner.

    Regards,

    Andy
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  • Profile picture of the author Nick Brighton
    Thanks Andy, I can see that working in some markets. My crowd aren't the business networking types. They are mainly trade and services companies. Very basic practises with a "do the work and go home" mentality.

    A great tip for the group though!
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  • Profile picture of the author Andyhenry
    Hey Nick,

    It sounds like you have a specific target audience then - if you can share a little more about how to see your ability to access them (i.e can you buy email lists, get physical addresses, are they listed in trade magazines, are you able to specifically target them, are they in a particular niche or across many) - I could give you some ideas.

    Perhaps you want a skype chat rather than say too much on the forum? just buzz me and we can work out a time.

    Andy
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  • Profile picture of the author WikiWarrior
    Hey Nick,

    First of all congrats on closing so many sales. It's really inspiring reading these offline business threads and I have been spurred into action to set up my own local business consultancy. I'm not sure if I can offer any help as I've just started myself but here's what I've done in the last few days:

    Set up a Zoho CRM database and started adding local businesses close to me with all the usual contact details, website address, phone number for followup and also hunting around each of their sites for the business owners names. I'm hoping this will help with the open rate.

    Here comes the ugly part. I didn't have any windowed envelopes so I hand wrote each address on 100 of my mail-merged letters. This is really time consuming so I'm hoping the extra effort of doing this will at least get them to 'hear me out' in the letter. I also hand-signed each letter. I am targeting small businesses though like restaurants, bars, B & B's and hotels so I'm quite confident the letters will be opened mostly by the owners.

    My deal-clincher is to offer a free video for the business (they pay for 3 months promotion to get this) so I'm hoping they either straight-up want the video or are intrigued enough to ring and find out more. This might help with gatekeepers too when you can clearly show them what you're offering is valuable as opposed to just asking them to call.

    I don't think there's any sure-fire way of forcing the letter/postcard through. This is why I will be sending out my offer (from a slightly different angle) by email to all the people I sent a letter to a few days after the letter will have arrived. Also, if I don't hear a response to either of these communications I will just call them and won't stop til I get a yes, no or maybe.

    I used to run my own mail-order company and for me what worked best is just using 2 or 3 different forms of contact for each lead and following up repeatedly. Some businesses are just more responsive to certain things and until you actually speak to the business owner or get an email from them, you never know if your message got through.

    So to summarise:

    1) Hand-written addresses on envelopes
    2) Hand-signed letters
    3) Find business owner name if at all possible (you could even make a quick call for this)
    4) Offer a free service/product (no-brainer offer) (maybe for first 5 to reply and commit to a small upsell). You could also make the offer time-limited to increase the sense of urgency.
    5) Multiple contact methods

    Other than the above I guess it would also depend on your budget as to how fancy you could get with sending the business owner free gifts.

    Not sure if any of that help but that's my 2c. Can't wait to see how my basic methods of doing this work out this week.

    Best of luck.
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    • Profile picture of the author Jenna Paulson
      Create a unique selling point. Then they will call.

      "if we build it, they will come".
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      • Profile picture of the author Nick Brighton
        Originally Posted by YOUniversityLife View Post

        Hey Nick,

        First of all congrats on closing so many sales. It's really inspiring reading these offline business threads and I have been spurred into action to set up my own local business consultancy. I'm not sure if I can offer any help as I've just started myself but here's what I've done in the last few days:

        Set up a Zoho CRM database and started adding local businesses close to me with all the usual contact details, website address, phone number for followup and also hunting around each of their sites for the business owners names. I'm hoping this will help with the open rate.

        Here comes the ugly part. I didn't have any windowed envelopes so I hand wrote each address on 100 of my mail-merged letters. This is really time consuming so I'm hoping the extra effort of doing this will at least get them to 'hear me out' in the letter. I also hand-signed each letter. I am targeting small businesses though like restaurants, bars, B & B's and hotels so I'm quite confident the letters will be opened mostly by the owners.

        My deal-clincher is to offer a free video for the business (they pay for 3 months promotion to get this) so I'm hoping they either straight-up want the video or are intrigued enough to ring and find out more. This might help with gatekeepers too when you can clearly show them what you're offering is valuable as opposed to just asking them to call.

        I don't think there's any sure-fire way of forcing the letter/postcard through. This is why I will be sending out my offer (from a slightly different angle) by email to all the people I sent a letter to a few days after the letter will have arrived. Also, if I don't hear a response to either of these communications I will just call them and won't stop til I get a yes, no or maybe.

        I used to run my own mail-order company and for me what worked best is just using 2 or 3 different forms of contact for each lead and following up repeatedly. Some businesses are just more responsive to certain things and until you actually speak to the business owner or get an email from them, you never know if your message got through.

        So to summarise:

        1) Hand-written addresses on envelopes
        2) Hand-signed letters
        3) Find business owner name if at all possible (you could even make a quick call for this)
        4) Offer a free service/product (no-brainer offer) (maybe for first 5 to reply and commit to a small upsell). You could also make the offer time-limited to increase the sense of urgency.
        5) Multiple contact methods

        Other than the above I guess it would also depend on your budget as to how fancy you could get with sending the business owner free gifts.

        Not sure if any of that help but that's my 2c. Can't wait to see how my basic methods of doing this work out this week.

        Best of luck.
        Awesome advice for someone "just starting." I can use some of that for sure! The whole freebie gift thing is something me and Andy Henry (WF member) were just talking about on Skype actually.

        I would love to go crazy with that, but I don't want to create an expensive product to give out and have them turn around and say they can't accept my offer either way.

        So yes, if I can find a low cost freebie that they will appreciate (and no, it won't be eBooks lol) then I'll look into that and possibly give it a shot.

        Originally Posted by Jenna Paulson View Post

        Create a unique selling point. Then they will call.

        "if we build it, they will come".
        Lol. If only life were that simple.
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  • Profile picture of the author freudianslip27
    I think the key here is to not give up and keep on being persistent. I've found that its helped to be in situations where multiple contacts were occuring. For example, I sent a letter out to all appropriate businesses in my chamber of commerce. Then at the mixers, I would talk to people and THEY would bring it up, "hey, you sent me a letter didn't you, I've been meaning to get back to you".

    Matt
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  • Profile picture of the author Steven Smith
    I found I could spend my days chasing these busy prospects, as I know they have the need and the money but you know ...life is to short and I think it's possible to make more money finding those customers who are actually ready and want to talk to you and are interested in what you do and what you have to say.
    I put more effort into prospecting and following up with those that WILL talk to me. It's just timing sometimes too I suppose, but when they are ready I find they will talk, without barriers.

    I find These customers are ready and motivated to actually do something as far as getting a new site developed. If you have a good portfolio, as you know the rest becomes much easier to get the sale.

    It's not necessarily something I "do" to get clients, rather what I don't do anymore and it surprisingly had the same effect.
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    • Profile picture of the author AndrewCavanagh
      At offlinebiz.com we have a snail mail letter we use that gets 20% to 30% of business owners you send it to to call you back (which is about as good as I've seen).

      You could also leave a phone message after hours with any business that you know won't answer the phone (in other words a business that will have an answering machine to take messages after hours).

      I'm not going to tell you exactly what we do (you have to be a gold member at offlinebiz to get access) but I'll will give you some suggestions:

      # Personalize. The more personal a letter or message is the more likely it is they'll call you back.

      # Less is more. You need to a message that's just enough to build some curiosity. Curiosity will get a business owner to call you back.

      The mistake most people try to make is trying to tell a prospect everything in a letter or message.

      There's no reason for them to call you if you do that.

      But if you tell them enough to make build a little curiosity they'll call you just to find out what you're talking about.

      # Be prepared for the calls you'll get. Handling these kinds of calls takes some skill and practice.


      Kindest regards,
      Andrew Cavanagh
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      • Profile picture of the author Steven Smith
        Originally Posted by AndrewCavanagh View Post

        At offlinebiz.com we have a snail mail letter we use that gets 20% to 30% of business owners you send it to to call you back (which is about as good as I've seen).

        You could also leave a phone message after hours with any business that you know won't answer the phone (in other words a business that will have an answering machine to take messages after hours).

        I'm not going to tell you exactly what we do (you have to be a gold member at offlinebiz to get access) but I'll will give you some suggestions:

        # Personalize. The more personal a letter or message is the more likely it is they'll call you back.

        # Less is more. You need to a message that's just enough to build some curiosity. Curiosity will get a business owner to call you back.

        The mistake most people try to make is trying to tell a prospect everything in a letter or message.

        There's no reason for them to call you if you do that.

        But if you tell them enough to make build a little curiosity they'll call you just to find out what you're talking about.

        # Be prepared for the calls you'll get. Handling these kinds of calls takes some skill and practice.


        Kindest regards,
        Andrew Cavanagh
        That really is "Offline Gold" (OK....I couldn't help myself)

        I remember talking to prospective clients and I was far to complicated and gave them much to much information when I talked to them for the first time. I think I was just so excited someone actually wanted to talk to me, I just wanted to tell them everything at once!

        That didn't work out too well, as you can imagine. Now I concentrate on what we can "achieve" for them (based on their needs) rather than "how" we will achieve the end result and that seems to have made a nice difference. It's that "nuance" David mentions about striking the perfect balance between making the "pitch" (presentation) and making the sale.

        The BEST report/product I have read is in the gentleman's signature that I just quoted, I still refer to it to this all the time ; )

        (....I Hope you still pay for referrals!)
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      • Profile picture of the author Riz
        Fantastic advice Andrew!

        Riz

        Originally Posted by AndrewCavanagh View Post

        At offlinebiz.com we have a snail mail letter we use that gets 20% to 30% of business owners you send it to to call you back (which is about as good as I've seen).

        You could also leave a phone message after hours with any business that you know won't answer the phone (in other words a business that will have an answering machine to take messages after hours).

        I'm not going to tell you exactly what we do (you have to be a gold member at offlinebiz to get access) but I'll will give you some suggestions:

        # Personalize. The more personal a letter or message is the more likely it is they'll call you back.

        # Less is more. You need to a message that's just enough to build some curiosity. Curiosity will get a business owner to call you back.

        The mistake most people try to make is trying to tell a prospect everything in a letter or message.

        There's no reason for them to call you if you do that.

        But if you tell them enough to make build a little curiosity they'll call you just to find out what you're talking about.

        # Be prepared for the calls you'll get. Handling these kinds of calls takes some skill and practice.


        Kindest regards,
        Andrew Cavanagh
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  • Profile picture of the author sdentrepreneur
    I agree with Dexx...as usual.....create such a online presence for yourself using Social Media, Blogging and Article/Video Marketing that your client attracts to you. In the offline/retail clients mind, if you aren't strong with your own marketing of your business, how will you be able to help them?
    I have been doing this for over 2 years now and I pretty much cherry pick who I want to work with at what ever price I want to charge.
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  • Profile picture of the author Andyhenry
    I spoke with Nick last night about what he's doing and he's got his ducks lined up and his plan is good.

    He's focused very tightly on a specific group of businesses and has a great offer formulated for them, so much of the great advice in this thread doesn't actually apply to him right now.

    I think we'll hear good things back about his progress soon.

    From our chat I think he'll have his target baseline income created probably by the end of today or tomorrow.

    He'll also be able to rinse and repeat his system easily so although he's here asking for help, I think he's probably doing better than people realise.

    Andy
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    • Profile picture of the author kmckillop
      I've been sending 10-12 minute video reviews of a prospects website along with some basics about their current issues and online market their business is in.

      I've had a great response to those, covers off a few basics and leaves them intrigued. They're 100% personal which goes over very well. I sent one to this one prospect I had in mind, and she returned my email 12 hours later and thanked me for it, said that she doesn't actually generate leads from her site (ie. they don't want to) but she gave me a personal referral to someone else who was interested.

      Not a bad response from a complete stranger and I did was send her an email.

      Other times I do a follow up call and I get "I've been meaning to call you" and "thank you!" etc.

      They're not for every business but it certainly works for many, people like personalized stuff and videos are engaging.
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      • Profile picture of the author Nick Brighton
        Thank you to everybody who has shared their wisdom in this thread.

        Like Andy says (quoted below), some of the advice does stray from my unique situation and business model, but there is plenty of sound principles and insights which I can take note of.

        Originally Posted by Andyhenry View Post

        I spoke with Nick last night about what he's doing and he's got his ducks lined up and his plan is good.

        He's focused very tightly on a specific group of businesses and has a great offer formulated for them, so much of the great advice in this thread doesn't actually apply to him right now.

        I think we'll hear good things back about his progress soon.

        From our chat I think he'll have his target baseline income created probably by the end of today or tomorrow.

        He'll also be able to rinse and repeat his system easily so although he's here asking for help, I think he's probably doing better than people realise.

        Andy
        Andy, had another day of 30% closes on the first call today. By the end of the week, I'll probably have twice the amount of clients I targeted for, if the success continues.

        Then it's on to the next project, rinse and repeat.
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  • Profile picture of the author Steve Holmes
    Hi Nick,

    I am looking to do this myself and i am in the process of getting my book pusblished, (about 70% done) so if you have written one, why not send it to them?

    If not then you could create a short informational video on what you can do, get a few pictures of their business from a website and then post a dvd to them with their business on the front.

    I haven't done this myself yet and i have no clients as of yet but I am guessing as they get so many marketing calsl every week and so little time to deal with them, being a bit different will increase chances "they" get in touch.

    Let us know how you get on mate as i'm in the same boat pretty much.

    Steve
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    • Profile picture of the author Nick Brighton
      Originally Posted by Steve Holmes View Post

      Hi Nick,

      I am looking to do this myself and i am in the process of getting my book pusblished, (about 70% done) so if you have written one, why not send it to them?

      If not then you could create a short informational video on what you can do, get a few pictures of their business from a website and then post a dvd to them with their business on the front.

      I haven't done this myself yet and i have no clients as of yet but I am guessing as they get so many marketing calsl every week and so little time to deal with them, being a bit different will increase chances "they" get in touch.

      Let us know how you get on mate as i'm in the same boat pretty much.

      Steve
      Hi Steve, I like the CD rom idea actually. I did think about that, and I'm sure it would work really well.

      I think when it comes to the tougher sales in the future, or if I really need to close some clients to get a project going, then I might try sending a DVD video talking directly to them (perhaps even by name!)

      This would also be a good excuse to send a "lumpy mail" which has a high chance of getting opened.

      I can't imagine too many people ignoring a personalized DVD message, so yeah, good call and thanks for the reminder!
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  • Profile picture of the author Jimian
    I agree with Andrew Cavanaugh and have seen it work with my own postcard campaigns I mailed out.



    A little bit of personalization can go a long way to making an IMPACT.

    JIM
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  • Profile picture of the author KatyaSenina
    I don't have offline experience, not yet, but I did some studying on how to approach offline businesses. Basically to make them get to approach you you should get rid of the 'trying to convince them' part. Never convince them if you have nothing to show them. Get results first, so they can see for themselves that you know what you are talking about. For example. If you want to offer SEO services to small businesses, show them that you can actually get a site ranked (if it's a site in their niche, the more they will be convinced of your abilities). Show them proof and explain the benefits that they will get from your service. Makes sense.
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  • Profile picture of the author TPFLegionaire
    Lots off great tips there...but to get back to the original question of how to get them to call you back, the following "technicality " may make all the difference

    USE A FREEPHONE NUMBER


    I have used freephone and freepost in the past in non IM offline related ventures with great success

    Find below some data as to why:



    "Consumers see an 0800 freephone number as a sign that a company wants their business and is willing to remove the hassle and cost of contact."
    (source: Henley Centre Telebusiness Survey)

    Teleculture 2000 say that 63% of consumers prefer doing business with companies offering an 0800 freephone number.

    The Henley Research Centre says that 68% of people feel that companies who offer 0800 numbers care more about their customers.

    No need to ever change your phone number again - your 0800 freephone number is yours for life - no reprinting of stationary when BT say they have "run out of numbers" again and introduce new dialing codes. Simply redivert your 0800 number if you move business premises.

    Give yourself a national presence - don't give the impression you are only interested in customers in your immediate area or generate the feeling that you only operate on a small, local basis.

    Keep track of your advertising response rates. By using separate 0800 numbers on each of your advertisements, you can monitor the effectiveness simply by looking at your call statistics sent to you each month. Thus, you can save money by choosing the adverts that produce effective results based on your call statistics.

    Save money - in almost all cases it is cheaper to have a customer to call you on your 0800 number than it is for you to call them on their number (especially if they give you a mobile phone contact number). It is also far more likely to result in a sale if they call you when they want rather than you cold calling them.

    Inspire Confidence - the most important thing you can do for a prospective customer is inspire confidence in them enough to contact you - nothing does that better than 0800 numbers.

    Source for the above : Freephone telephone numbers, 0800 numbers
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  • Profile picture of the author Atyro
    Good thread.....could go dextrose......
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