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Is there a ShoppingCart that can do this?

by affiliateppc
3 replies
Let's say you have a membership website, and you charge a monthly fee. But, you also sell physical products to your members.

Now those physical products might not always be in stock and you might be on a safari somewhere in Tanzania where there is no Internet access so you are unaware that the company who mails your physical product has run out. The customer orders and waits and waits and gets annoyed, cancels his membership and does a chargeback for the product.

I want a shopping cart that will do the following:

Handle all the monthly billings for members AND
when a member buys a physical product, the shoppingcart will capture all the details, but his CC won't be automatically processed, instead, he is taken to a page that says something like "Your CC has not been charged yet. This product is not always in stock. Once we have verified that the product is in stock, your CC will be charged and your product shipped"

The shopping cart must then send me an email (or log the details on a secure database) so I can go through each order and process it manually once I return from my.

Anything out there that can do this?

Thanks,

AffiliatePPC
#shoppingcart
  • Profile picture of the author rlnorthcutt
    You could possibly set this up in UberCart (drupal cms), but there is a problem with this:

    You have to store the customer's CC info. Most of the time, you will be sending your customer CC info straight to the processor, and NOT storing it. This is a security risk, and one I would avoid if I were you.

    Something simple that most carts can do is to set the "inventory" in the cart to a limited number so you restrict purchase to batches where you can check.

    You could also simply put a message in the listing that this item sells out quickly and there may be a delay if the product runs out of stock quickly... if they know that there MIGHT be a delay, then it won't upset them is there is one, and will make them happy if there isn't.
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  • Profile picture of the author Josh Anderson
    In our own Ecommerce service we integrated on demand print and fulfillment. This means you never have to run out of stock. Our on demand service providers can print and ship cd, dvd, books, binders, sets and combo packs on demand with no minimum orders.

    You don't have to copy a disk, lick a stamp or mail an envelope and you can go on vacation and your products will still get printed, shipped and fulfilled while you sleep or play.

    Additionally we have the option in our system where you can set limited quantities if you want and when a product is sold out or no longer available and a visitor clicks the buy link you can redirect them to a page where you can set up an optin form for them to get on a notification list or even recommend an alternative product or affiliate product.

    The system is www.Nanacast.com
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    Nanacast Review
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  • Profile picture of the author Debbie Songster
    You are running 2 very different types of scenarios.

    For the physical products - use Zencart. Check my sig and you will see samples. I do all my CC processing offline - the system just collects the info for me.

    As for your membership - is the membership to allow them into a web site where they can access something to download or view? Or is it a membership to give them access to products - like in a store. For example wholesale sites don't allow access to see the prices of products unless you are a member or have authorization (paid or not)

    If you require membership management to a website for downloads etc - you can use Fantasos for that or Amember as it will control access as the person pays their dues.

    If you are talking about membership for your physical products store - zencart will handle the "membership" but you will need to bill the CC monthly and manually look after access. FYI there are other payment processors built into zencart such as Paypal but by nature of the shopping cart it doesn't handle subscription payments.

    A word about handling your physical products. Don't do it unless you are there to look after it. The fastest way to kill a store is by NOT providing customer service. The difference between an online store and brick and mortar store is people accept business hours for a brick and mortar store they don't with an online store.
    If they buy it today, they want it delivered tomorrow.

    If you create a store its your responsibility to manage it and that involves knowing what your suppliers have at all times. If you are going to be away then you need to hire someone to manage things while you are gone.

    People have an extremely low tolerance for stores where they see products as available and then find out its sold out a day after they place the order. Thats a store killer for sure.

    Almost all true shopping carts have inventory control - you still need to get that information from your supplier and keep it updated.
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    Getting back in the grove after taking a year off following a family tragedy.

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