Please don't do this to your customers

17 replies
I just purchased some PLR articles from a marketer to remain unnamed. Transaction was very smooth, left the PayPal page straight to the link to download my product....so I thought.

I click the download link and it appears to be a text file, my first thought was he had put all of the articles in one giant text file, but the file finished downloading in about 1 second.

I open the file and what do I find 17 urls to files stored on RapidShare. Now I do not have a premium account at RapidShare (although I may just fork over the money for a 3 day account), so I have to enter each Url in the browser window, click the Free account button, wait for the timer, and I can only download 1 at a time.

Now, it would not have been as bad had they all been zipped into 1 file but there are 17 files ranging between 8 and 25 mb each.

If this had not been as inexpensive as it was I would have demanded my money back. Surely if you are going to sell products you can find someplace to host them that will not drive your paying customers nuts!
#customers
  • Profile picture of the author Steven Carl Kelly
    Yeah, that's not good.
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    • Profile picture of the author GoGetta
      I agree, not good at all! I dont understand why they couldn't of been zipped up if they had to be done this way or zipped into 3 parts or something would of been better!
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  • Profile picture of the author terryd
    That is bad alright.

    I think they did it to gain rapidshare points so they could extend their account for free other wise they would have made it one download able file
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  • Profile picture of the author Jeff Henshaw
    If this had not been as inexpensive as it was I would have demanded my money back. Surely if you are going to sell products you can find someplace to host them that will not drive your paying customers nuts!
    I would still report the seller's actions to PayPal. It's only by doing so that the Internet will become a safe and trusted place to buy from. Which benefits us all (consumers and ethical and genuine marketers) in the end.

    Regards,
    Jeff.
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    • Profile picture of the author Eric Lorence
      Be sure to send your grievance to this marketer as well, they may also be green and were simply looking for a free(for them) file host.

      Just sounds like a rookie mistake.
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    • Profile picture of the author KimW
      Originally Posted by Jeff Henshaw View Post

      I would still report the seller's actions to PayPal. It's only by doing so that the Internet will become a safe and trusted place to buy from. Which benefits us all (consumers and ethical and genuine marketers) in the end.

      Regards,
      Jeff.
      Report them to PayPal for what?
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    • Profile picture of the author SteveJohnson
      Originally Posted by Jeff Henshaw View Post

      I would still report the seller's actions to PayPal. It's only by doing so that the Internet will become a safe and trusted place to buy from. Which benefits us all (consumers and ethical and genuine marketers) in the end.

      Regards,
      Jeff.
      What in the world are you talking about?

      "...safe and trusted..." ? Just because you have to click or copy/paste multiple links to download? You want PayPal to be the convenience police?
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  • Profile picture of the author GarrieWilson
    I wouldnt use them as they are probably illegal (for them to sell)

    This clears their foot prints a little.
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  • Profile picture of the author Ron Killian
    Very odd way of doing business. Makes you wonder if the files are even theirs. Or their way to make extra cash from customers, they have an affiliate program don't they?

    I feel bad enough when the occasional download link does work on the store, sure wouldn't put customers through that.
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    • Profile picture of the author Black Hat Cat
      Banned
      If this had not been as inexpensive as it was I would have demanded my money back.
      You should still ask for a refund. If everyone just let's it go, why would he do things differently? If you reward bad behavior, you will continue to get bad behavior.
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  • Profile picture of the author TheRichJerksNet
    Besides the fact that RapidShare is used mainly for Warez users.. They are probably stolen PLR articles that wasshared on a warez forum..

    It's been known for years about the reputation of RapidShare..

    James
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  • Profile picture of the author Monetize
    That's a bummer and what's worse is that the articles
    will probably all be a bunch of outdated garbage
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  • Profile picture of the author Nathan Hangen
    That's just crappy...I'd ask for a refund.
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  • Profile picture of the author Chris Lockwood
    I've bought tons of stuff online and have never even heard of this method of delivery. From the description, I'd say it sucks.
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    • Profile picture of the author LuckyShony
      That's so inconvenient. May be the seller is ignorant, I guess, you should contact him and point it out to him..atleast he will know where's he going wrong.

      Good luck and God Bless
      LuckyShony
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  • Profile picture of the author AskJesusLeon
    Very odd, as Eric said, let the person know that this is not the way things are usually done, he could be new at this and not know how things work or a better way to do things
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