FTC Question: Is it illegal to promote a product using a fictional story?

17 replies
Example: You're promoting a forex broker. The offer is promoted by using a fictional story concerning two forex traders debating which brokers are the best. One of them chooses a broker that turns out to be a scam. He loses a large amount of money. The other trader chooses the broker being promoted and is amazed by the trading platform, customer service, etc. He continues to trade successfully. Kind of a bad example but I hope you understand where I'm going with this. Would it be illegal? If so, I don't understand how this differs from restaurant commercials on TV where fictional families are enjoying meals, laughing, and celebrating or countless other commercials seen everyday.
#fictional #ftc #illegal #product #promote #question #story
  • Profile picture of the author CDarklock
    Originally Posted by AlexPost View Post

    Would it be illegal?
    First thing's first.

    Don't ask for legal advice on a forum. Get an attorney who specialises in business law. Show him the EXACT story you are REALLY going to use. Ask HIM whether it's illegal.

    Now, that said: it's worth asking. It is possible to legally write and publish such a story in your marketing materials, and if the exact story you are using is not legal - your attorney will be able to tell you why, and you will probably be able to fix it, producing a new story which is legal. Which you should again confirm with your attorney, just to be certain.
    Signature
    "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
    {{ DiscussionBoard.errors[2513489].message }}
    • Profile picture of the author willsmith
      Well...it is not just the FTC you should be worried about. There are two major government agencies that have oversight over forex trading: (Commodity Futures Trading Commission (CFTC), the Securities and Exchange Commission (SEC), and an oversight organizatgion - National Futures Association ( NFA), These agencies have some seriously sharp legal teeth.

      Personally, I would not create a fictional story in any context regarding trading stocks, futures, or forex. I was a commodity futures broker at one point in life and I can promise you that you do want to be under the microscope of either of those government agencies if someone files a complaint about you.
      {{ DiscussionBoard.errors[2513561].message }}
    • Profile picture of the author DubDubDubDot
      Originally Posted by CDarklock View Post

      Don't ask for legal advice on a forum. Get an attorney who specialises in business law.
      This is always the best answer in terms of protection. Unfortunately it's a catch-22 for newbies since they may not make enough from the program to cover their legal advice fees.

      Even in a slightly better case scenario where they are making some sales, the ad element in question may not have added enough in sales to cover the advice fee.

      So in that sense, seeking advice on the forums isn't necessarily a bad thing. If there are no answers with substance to them, then err on the side of caution and don't do it.

      As for the question, an exchange in dialog that is not disclosed as being fictitious may fall under a fictitious review; which is against FTC regulations and state consumer protection laws.

      Fictitious word-of-mouth marketing is also prohibited. That means you can't create a Twitter account pretending to be 96-year-old Mable who loves her new bone health supplement. The one with your affiliate link. Even something as simple as anonymous blog comment spam that reads "___ worked great for me!" falls under this.
      {{ DiscussionBoard.errors[2514179].message }}
  • Profile picture of the author Dennis Gaskill
    Originally Posted by AlexPost View Post

    If so, I don't understand how this differs from restaurant commercials on TV where fictional families are enjoying meals, laughing, and celebrating or countless other commercials seen everyday.
    A lot of those commercials have disclaimers on them too. I think Caliban gave you the best advice you're likely to get here. You should never ask for legal advice from lay people, we're just not qualified to give it.
    Signature

    Just when you think you've got it all figured out, someone changes the rules.

    {{ DiscussionBoard.errors[2513606].message }}
  • Profile picture of the author HeySal
    Agreeing with everyone else about legal advice - but have a suggestion. If you are using fiction, use it for educational purposes rather than review or testimonial, etc. Unless you are talking about a fictional scene such as you would see in a television ad, even if what you do is legal, people might not see it as being very honest if they figure out you made up a fictional situation. Sometimes legal isn't the only issue you need to think about.
    Signature

    Sal
    When the Roads and Paths end, learn to guide yourself through the wilderness
    Beyond the Path

    {{ DiscussionBoard.errors[2513646].message }}
  • Profile picture of the author Dan C. Rinnert
    Originally Posted by AlexPost View Post

    If so, I don't understand how this differs from restaurant commercials on TV where fictional families are enjoying meals, laughing, and celebrating or countless other commercials seen everyday.
    If you take the family to a restaurant and don't have a good time, you're out fifty bucks or so, depending on the restaurant's prices, the size of the family, etc.

    If you invest money in forex and it doesn't go well, you're probably out at least a few thousand dollars. Probably more.

    Who is more likely to sue?

    I imagine that fictional (or fictionalized) stories may be used, but, as others have suggested, you really ought to talk to a lawyer to make sure your stories don't cross any lines or to make sure you have the proper disclaimers and such, especially when you're dealing with topics that are in professional niches (financial, medical, taxation, etc.).

    I see fictional/fictionalized stories in commercials all the time. But, those companies very likely have a team of lawyers that approve things before they go on the air, so you cannot assume that it's okay because someone else does it. One sentence or even one word could be the difference between "okay" and "lawsuit waiting to happen."

    I would guess, too, that the more obvious it is that it is fictional, the safer you may be. For example, a local mattress manufacturer runs ads with a spring professor (a cartoon character of a spring with a mustache and wild hair like Einstein) demonstrating the mattress. So, it's clear to reasonable people that the stories are fictional, so I don't see any disclaimers such as "paid representative" or anything for the cartoon character.

    But, still, talk to a lawyer, especially if you're in a financial niche.
    Signature

    Dan's content is irregularly read by handfuls of people. Join the elite few by reading his blog: dcrBlogs.com, following him on Twitter: dcrTweets.com or reading his fiction: dcrWrites.com but NOT by Clicking Here!

    Dan also writes content for hire, but you can't afford him anyway.
    {{ DiscussionBoard.errors[2513695].message }}
  • Profile picture of the author Don Schenk
    I am not an attorney. That said, there is a now famous sales letter from the Wall Street Journal. It tells the story of 2 men who went to the same college, and 25 years later, each was married and had 3 children.

    After college they both went to work for the same Midwestern manufacturing company, but today, one was manager of a small department, and the other had become company president. What made the difference?

    It turns out to be knowledge and how one uses that knowledge and "...the whole purpose of The Journal: To give its readers knowledge - knowledge they can use in business."

    The letter does not say one man became president of the company as a direct result of reading The Journal, but it does say The Wall Street Journal gives knowledge.

    The letter is here at Andrew Cavanagh's website - (not an affliate.)
    Copywriting: Wall Street Journal Letter

    :-Don
    {{ DiscussionBoard.errors[2514344].message }}
    • Profile picture of the author JohnMcCabe
      Don, that letter is a classic.

      And it may be one of the classics most often rewritten badly.

      I've read many variations that miss the subtlety you highlighted, and go about things as ham-handed as the example the OP laid out.

      And for DubDubDubDot...

      A few hundred dollars for a qualified attorney's time is a lot cheaper than dozens or hundreds of hours of that attorney's time after the papers are served.

      I say that if an affiliate wants to play in a market using tactics that call for legal advice, they'd best have the cost of that advice. Acting on general advice based on a few lines in a forum post, even if it appears substantive and authoritative, is playing Russian Roulette and pointing the gun at your net worth.
      {{ DiscussionBoard.errors[2515458].message }}
  • Profile picture of the author PPC-Coach
    If you're writing something fake in order to generate sales of a real product, then that is fraud.

    I wouldn't do that.
    {{ DiscussionBoard.errors[2515571].message }}
    • Profile picture of the author Black Hat Cat
      Banned
      Originally Posted by PPC-Coach View Post

      If you're writing something fake in order to generate sales of a real product, then that is fraud.
      No, it isn't. But thanks for playing.
      {{ DiscussionBoard.errors[2516892].message }}
    • Profile picture of the author bgmacaw
      Originally Posted by PPC-Coach View Post

      If you're writing something fake in order to generate sales of a real product, then that is fraud.
      Tell that to Mr. Whipple...


      {{ DiscussionBoard.errors[2519770].message }}
      • Profile picture of the author Gorilla
        Originally Posted by bgmacaw View Post

        Tell that to Mr. Whipple...

        YouTube - Charmin Commercial Mr. Whipple

        Thank you.

        This is the proper use of fiction.

        The audience knows it is fictional. The marketer does not have the intention of passing off this fictional account as true. And the customer's decision to buy is not changed one iota knowing this account did not actually happen.

        That is a perfect example of the correct use of fiction. It does not seek to deceive.

        ...
        Signature
        "Good and profitable marketing is what you do for people, not to them..."
        {{ DiscussionBoard.errors[2522984].message }}
        • Profile picture of the author paulgl
          LOL!!! Anyone love those M&M commercials? Like that's gonna happen...

          I think people are worried about blogs and testimonials. Not the same
          as using a fictional story.

          Tons of commercials are fictional, mostly. Like those crazy fiber one
          ads with the grocer. Those are completely fake with actors pretending
          to be bowled over by the non-fiber fiber.

          Ever see those frosted mini-wheats keeping the kids focused?
          They can't use fake stats anymore, but fake characters and kids
          are perfectly legit. I like the one where the mini-wheat is "preparing" the
          kid for a test on American history. Yeah right. I wonder how many parents
          go out and by the cereal are are disappointed to find no mini-wheats
          taking their kids under their wings.

          Just don't make false claims. Most ads will have disclaimers at the bottom
          saying, dramatization, or results not typical.

          Paul
          Signature

          If you were disappointed in your results today, lower your standards tomorrow.

          {{ DiscussionBoard.errors[2532159].message }}
          • Profile picture of the author zerofill
            When we do it we put a disclaimer on the same page as the story and on a disclaimer page as well... States the characters in the story are fictional...

            But that isn't legal advice...

            And yeah we do use them to tap into emotions to get sales...
            Signature
            Serp Shaker
            The IM World Will Be Shaken to the Core!
            Join my list at: IMCool.Biz
            New Podcast --> podcast.imcool.biz
            {{ DiscussionBoard.errors[2532340].message }}
          • Profile picture of the author JohnMcCabe
            Originally Posted by paulgl View Post

            Ever see those frosted mini-wheats keeping the kids focused? They can't use fake stats anymore, but fake characters and kids are perfectly legit. I like the one where the mini-wheat is "preparing" the
            kid for a test on American history. Yeah right. I wonder how many parents
            go out and by the cereal are are disappointed to find no mini-wheats
            taking their kids under their wings.
            I just had a vision of a Woodstock-like crowd of kids, with a teacher walking through with a megaphone hollering, "don't take the pink mini-wheats..."
            {{ DiscussionBoard.errors[2532446].message }}
  • Profile picture of the author psresearch
    Originally Posted by AlexPost View Post

    Example: You're promoting a forex broker. The offer is promoted by using a fictional story concerning two forex traders debating which brokers are the best. One of them chooses a broker that turns out to be a scam. He loses a large amount of money. The other trader chooses the broker being promoted and is amazed by the trading platform, customer service, etc. He continues to trade successfully. Kind of a bad example but I hope you understand where I'm going with this. Would it be illegal? If so, I don't understand how this differs from restaurant commercials on TV where fictional families are enjoying meals, laughing, and celebrating or countless other commercials seen everyday.
    Again, get an attorney. Read the info at the FTC and if you really want, read the cases which usually give you more insight than the nebulous guidelines.
    {{ DiscussionBoard.errors[2518286].message }}
  • Profile picture of the author Gorilla
    Originally Posted by AlexPost View Post

    Is it illegal to promote a product using a fictional story?
    I don't think that should be the first question to ask.

    If you are attempting to deceive your customers into buying your product, something is seriously wrong, and you will wind up paying for that one way or another.

    Now using fiction in a salesletter in not necessarily wrong, but it you are using it with the intention of convincing prospects that what they are reading is true, then you got some problems.

    Wondering if such behavior is merely "illegal" or not will not make you any more money. Integrity will.

    Best of luck to you in your promotion.

    ...
    Signature
    "Good and profitable marketing is what you do for people, not to them..."
    {{ DiscussionBoard.errors[2518507].message }}

Trending Topics