Can a hosting company lock your account when the invoice is there but it's not due yet?
I had a bill from the anonymous host 6 days ago, it's due in another 9 days. They tried to take payment out of my Paypal balance but having heard a scary story a while ago I clear it every week into my bank, when they went to collect payment, 11 days early, the account was empty. So, instead of waiting to the due date they locked my account and now the site in question is just a 404 error page.
I've paid them by card now and the sites fine but has dropped from #1 to the second page on Google. Naturally I'm a bit annoyed but the site will be fine.
Point is why did they lock the account and is it legal to do this before the actual due date. I mean I send you a bill and say "I'll collect the cash in 2 weeks" and try after a week, what right have I got to punish the customer? The company in question offered no apologies and said to avoid any future complications make sure there's money in there as soon as the bill arrives in case they decide to take it early again.
I'm just glad for them that the conversation that took place separated us via a phone line and wasn't face to face.
Wibble, bark, my old man's a mushroom etc...
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Ralph Smith
Mercenary development and deployment.
Running low on inspiration? The Strangest Secret in the World
Ralph Smith
Mercenary development and deployment.
Running low on inspiration? The Strangest Secret in the World