67 replies
So I'm not going to name names here.. But a subscriber of mine replied to my newsletter with this today (and apparently, opted out as well).


You REALLY need to have someone edit your English before sending it out!! MOST readers will not take you seriously with such poor English usage. You may think readers may ignore horrible English because you are only 15 (if that's how old you really are), but MOST people will only laugh at your writing. (Do yourself a favor --- NEVER, EVER use a semi-colon again! It is extremely rare they are ever used -- and you ALWAYS use them improperly.)

Here's another FREE edit -- I would normally charge for:

Welcome to Edition Number 3 of the Newsletter. Today I've got some great ideas for you, so please.... make sure you read this entire newsletter. As usual, I like to pack a lot of valuable material you can use into one package.

First, we'll be going through some of the tips from my new course, List Cash Machine. Then we'll talk about a hosting company that I highly recommend. I'll also give you an update on what's up with my school work "interfering" with my internet business. I appreciate that many of you replied to my message to check-up on me.

Here's this weeks newsletter...
I'm not really sure what to say to this person.. I try my hardest to deliver quality.

Thoughts?

Caleb
#email
  • Profile picture of the author Kevin Birch
    Originally Posted by Caleb Spilchen View Post

    So I'm not going to name names here.. But a subscriber of mine replied to my newsletter with this today (and apparently, opted out as well).

    I'm not really sure what to say to this person.. I try my hardest to deliver quality.

    Thoughts?

    Caleb
    Don't let it worry you! Thank him/her for being so eagle eyed and move on.

    Have a snigger though about your subscribers incorrect use of capitalisation and why on earth would they want to close a paragraph in paranthesis LOL
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    • Profile picture of the author Caleb Spilchen
      Kevin,

      Originally Posted by Kevin Birch View Post

      Don't let it worry you! Thank him/her for being so eagle eyed and move on.

      Have a snigger though about your subscribers incorrect use of capitalisation and why on earth would they want to close a paragraph in paranthesis LOL
      LOL.... Thanks

      Caleb
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      Caleb Spilchen

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      • Profile picture of the author CC
        Caleb,
        Don't let this bug you, and since they already opted out, just tell
        them you are sorry to see them go as you really appreciate people watching what you write and you are going to miss their feedback.

        Constance
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    • Profile picture of the author Shaun OReilly
      Without seeing the full text of your newsletters too, it's
      hard to get both sides of the story.

      Take a step back and ask yourself if the subscriber has
      valid comments and whether the feedback is useful for
      you.

      At least the subscriber read your e-mail and took the
      time to give you feedback. Do they make valid points
      or are they being too fussy?

      If their feedback is valid, then celebrate because you
      can be sure other subscribers are thinking the same
      but haven't told you so.

      In my newsletters, I try to write in a friendly one-on-one
      conversational style and don't pay much attention to
      strict grammar rules.

      I do however spell check the whole e-mail and also
      read through it a couple of times to make sure it
      reads well.

      In this case, just make a decision as to whether the
      subscriber has made some valid or invalid comments
      and act accordingly.

      Dedicated to your success,

      Shaun
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  • Profile picture of the author Zeus66
    I'd go into my AR account and remove them from the list. It's just one person, and they sound pretty soured on you for this pretty silly reason. They're clearly useless to you in terms of being a future customer, even though what he/she said may well apply (if your emails are rife with errors, as he/she suggested). Use that advice to better things, if it was constructive criticism. But don't get hung up on the comments or get into a pissing match with them. It will serve no useful purpose.

    John
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  • Profile picture of the author Caleb Spilchen
    Also, got 4 opt outs on that message... .. Anyway, he was a good customer, and actually a friend in some e-mail convos before... But w/e eh?

    Caleb
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    Caleb Spilchen

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    • Profile picture of the author Raydal
      Originally Posted by Caleb Spilchen View Post

      Also, got 4 opt outs on that message... .. Anyway, he was a good customer, and actually a friend in some e-mail convos before... But w/e eh?

      Caleb
      Are you sure about the friend part? The language doesn't sound
      like that of a friend to me. I think the subscriber went over-board
      to tell you to be careful to edit your emails before sending them
      out.

      You'd always get those who are pharisaical when it comes to
      grammar. But I think your grammar should explain your age
      rather than cause the person to doubt it. (I'm thinking that
      they are accusing you of being older than you claim.)

      Anyway, in this business you'll get a few of those. I had a
      $10K copywriting client who was "appalled" at the fact that
      I misspelled "business". He was sooo rude about it that I
      refunded his money.

      -Ray Edwards
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    • Profile picture of the author Lisa Gergets
      Originally Posted by Caleb Spilchen View Post

      Also, got 4 opt outs on that message... .. Anyway, he was a good customer, and actually a friend in some e-mail convos before... But w/e eh?

      Caleb
      Also, Caleb, don't let opt-outs get you down...you will get opt-outs for 99.9% of the emails you send. It took me awhile to learn that, and to not take it personally.
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      • Profile picture of the author Caleb Spilchen
        Lisa,

        Originally Posted by Lisa Gergets View Post

        Also, Caleb, don't let opt-outs get you down...you will get opt-outs for 99.9% of the emails you send. It took me awhile to learn that, and to not take it personally.
        Ahh.. I am starting to figure that out.

        Caleb
        Signature

        Caleb Spilchen

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      • Profile picture of the author Shaun OReilly
        Originally Posted by Lisa Gergets View Post

        Also, Caleb, don't let opt-outs get you down...you will get opt-outs for 99.9% of the emails you send. It took me awhile to learn that, and to not take it personally.
        Definitely.

        And remember that some people opt-out of your list
        because they may be subscribed with two different
        e-mail addresses - so they just want one copy of
        your newsletter.

        Don't take it personally - just learn in the process.

        Effective marketing is as much about repelling the
        wrong people for you as it is about attracting the
        right people for your message in your unique style.

        Dedicated to your success,

        Shaun
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  • Profile picture of the author jacktackett
    Send them Paul Myer's story of Mrs. Wombat - see if they take the hint....doubtful, but doing so will award you Karma Points!

    Don't let these folks bother you Caleb.

    best,
    --Jack
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  • Profile picture of the author Alfred Shelver
    Wow Caleb that is a bit harsh your English has always been exemplary as far as I am concerned. I am actually quite worried now that there are people out there like that; very pedantic in my humble opinion.

    PS I am sure my semi colon is completely wrong.

    It is hard not to take things personally, but don't you are great at what you do, and many of us are jealous that you are doing it so young.
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    • Profile picture of the author Caleb Spilchen
      Cathy,

      Originally Posted by Cathy Shelver View Post

      Wow Caleb that is a bit harsh your English has always been exemplary as far as I am concerned. I am actually quite worried now that there are people out there like that; very pedantic in my humble opinion.

      PS I am sure my semi colon is completely wrong.

      It is hard not to take things personally, but don't you are great at what you do, and many of us are jealous that you are doing it so young.
      Thank you for your delightful comments.

      Caleb
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      Caleb Spilchen

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    • Profile picture of the author DogScout
      Originally Posted by Cathy Shelver View Post

      pedantic
      Word of the day!

      Wow, thanks
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      • Profile picture of the author Elmer Hurlstone
        NEVER, EVER use a semi-colon again!
        Caleb,

        I suggest people not "shout" in emails.

        Additionally, semi-colons are a very useful punctuation mark. Without them the legal professions would go out of business. (Hmm, on second thought...)

        Back to cases, sometimes you don't desire to stop a sentence and a comma just isn't enough a pause.

        It also appears your former subscriber doesn't think you should ever write code.

        So, Caleb, by all means; continue to use semi-colons. Judiciously, of course...

        Elmer
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  • Profile picture of the author Caleb Spilchen
    (I'm thinking that
    they are accusing you of being older than you claim.)
    Well, I'm thinking that as well... and for those who are wondering, I am the age I say I am... Going to be older in a month.... I'm so excited for that.

    Anyway, in this business you'll get a few of those. I had a
    $10K copywriting client who was "appalled" at the fact that
    I misspelled "business". He was sooo rude about it that I
    refunded his money.
    Whoa... You refunded the 10k? Doesn't copy take like weeks, and your heart out to feel what the reader will feel... that's a real loss.

    Caleb
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    Caleb Spilchen

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    • Profile picture of the author John Lenaghan
      Originally Posted by Caleb Spilchen View Post

      Going to be older in a month.... I'm so excited for that.
      That will change before long. I'll be 40 in a couple of days ... not so exciting

      I wouldn't worry about this kind of stuff. You'll get all kinds, and it really isn't worth the hassle of trying to make them happy.

      If you're really worried about it though, do a split test on one of your emails and see how it works out. Write the email yourself like you normally would and that's test A.

      Have someone edit it for you, someone who should know how to fix it up - an English teacher for example. That's test B.

      Send each out to half your list and see which one gets a better response and more unsubs. If the edited version either makes you more money or generates less unsubs, maybe it's worth testing a couple more times to see if the results hold up. If your version wins, move on.

      John
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      • Profile picture of the author Caleb Spilchen
        John,
        Originally Posted by nichescape View Post

        That will change before long. I'll be 40 in a couple of days ... not so exciting

        I wouldn't worry about this kind of stuff. You'll get all kinds, and it really isn't worth the hassle of trying to make them happy.

        If you're really worried about it though, do a split test on one of your emails and see how it works out. Write the email yourself like you normally would and that's test A.

        Have someone edit it for you, someone who should know how to fix it up - an English teacher for example. That's test B.

        Send each out to half your list and see which one gets a better response and more unsubs. If the edited version either makes you more money or generates less unsubs, maybe it's worth testing a couple more times to see if the results hold up. If your version wins, move on.

        John
        Thanks for the tips.

        Caleb
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        Caleb Spilchen

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  • Profile picture of the author DogScout
    Depending on what you are selling, 'proper' english' is or is not important. For example, unless you are quoting someone in a story or telling something as another person, using a contraction is considered a huge no-no. Notice they DO use a contraction in their re-write!

    So whose rules are they following? I can probably find 12 English professors with 12 different sets of rules. This person obviously has a set of rules that is far from complete.

    I really think being you is more important than following rules of English in a newsletter. As long as your 'mistakes' are not blatant. Some will always be annoyed by whatever their pet peeve is with English and ignore the mistakes that do not annoy them. Using 100% proper English is likely to annoy more than writing as yourself, IMHO. Meanwhile, there will always be: Anal people with different ideas on how you should be writing. (I had to mis-use the colon & end the paragraph with parentheses and an acronym. Lol).

    You cannot please everyone you want... but if you try sometimes... you please who you need.
    ~Mis-quote from the philosopher Jagger
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  • Profile picture of the author Ldimilo
    Hi Caleb,

    You have to realize that as your list grows larger, the personalities of your list can range across the board...crazy & deluded, hostile & aggressive, opinionated, helpful, friendly, ect...

    I had an unsubscribe from someone who told me that I send out stuff too often. The particular list gets 2-5 emails a month. Go figure.

    I used to take unsubscribes personal. These days, not so much. In a lot of ways, a list is lot like being an owner of any business. Some of the folks you do business with will be absolutely awesome and people that you would probably kick it with in real life. Others will be...well, they will present to you the true definition of what a pain in the ass is.

    What I have learned is that you aren't going to make everyone happy all the time. Your best bet is to sort out the folks who really get your message and seem to understand your style and let the others make the decision to continue to hang or leave.
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  • Profile picture of the author vpgemini
    Seriously Caleb, some people will knit pick and others will see the true value you are offering. All you can do is continue to offer valuable information to your subscribers and you will see down the road that more often than not you will maintain a strong and loyal list of subscribers.
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  • Profile picture of the author abednego
    It sounds to me like he just had a bad day and is acting out on emotion. Maybe he was rear ended, his girlfriend left him, or he realized that he failed at life...

    Who knows. But I know I wouldn't worry about it. Take what people say with a grain of salt.
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  • Profile picture of the author Zack Lim
    Hi Caleb,

    If you look at this situation with a positive attitude, you can treat it as a valuable feedback by your subscribers. It will be almost impossible to satisfy every single subscriber in your list.

    As long you have put in your best effort to provide them with good values, you should be happy that you have done your best.

    It will be better to focus your time on those subscribers who are willing to listen to your message. Just keep going

    Zack
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    • Profile picture of the author SDenham
      Some people are so insecure that they feel they have to point out other peoples flaws, and in some way it makes them feel superior.

      These people are easy as pie to manipulate, because they are ego driven. You just let them feel superior, and convince them that it was THEIR idea in the first place to do exactly what you want. Then you thank them for being so freaking brilliant and helpful, and patriotic, and beautiful.

      They get their jollies, you get to be the good guy (in a backhanded, sneaky sort of way) and they wind up having a much better day, because they "Won". But we know who the real winner is, don't we?

      Here's a sample of what I (being a 40 year old, mother, not a 15 year old genius) would write back to the person.

      "Thank you for taking the time to correct me. My english is improving, I'm told, but I know I can do better. It would be great for me if you could continue to point out these errors in my newsletter, so that I can become as good a writer as you are, and my other subscribers would appreciate the improvement in my writing as I learn from you as well."

      Now, your subscriber has a job, feels useful, thinks they're helping, and will go over your newsletter with a fine toothed comb.

      Downside=you still have this subscriber, and they are still correcting all your newsletters for you, after the fact, adding no value whatsoever to you except that your writing style will be just like theirs, if you listen.

      Then, I'd put on my big girl panties, and at least scan the 'correction" emails, if they sent them.

      Not saying that's what you should do, but if you can find a way to make it win-win, that's always the best outcome. Every customer service issue is an opportunity to build loyalty.

      Keep up the good work.
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      • Profile picture of the author Bill Farnham
        Souinds like the guy had his head up his semi-colon if you ask me...

        ~Bill
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        • Profile picture of the author abednego
          Originally Posted by Bill Farnham View Post

          Souinds like the guy had his head up his semi-colon if you ask me...

          ~Bill

          haha that actually made me LOL
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    • Profile picture of the author PatriciaJ
      I used to run a monthly magazine and you could guarantee without fail that one of my subscribers would ring me up at 9.00 in the morning following each issue release to give me feedback. He would scour the magazine looking for typos and finding one amongst thousands of words seemed to give him so much pleasure that I started to make sure there was one in my editorial every month just to save him looking further.

      You will always find sad people like this so just think of all of those that you are pleasing and forget about the twerps.
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  • Profile picture of the author Kingshouse
    You are certainly not going to please everyone.

    Anyway he has opted out of your list you say.

    Proper English and Internet Marketing don't really mix or am I alone
    on this one?

    I did attend a Grammar School by the way - No kidding.

    Chalk it down to internet marketing experience and move on.

    Cheerio

    Will
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  • Profile picture of the author sbucciarel
    Banned
    Is it really worth saying anything to him? I wouldn't waste the time.
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  • Profile picture of the author Lisa Gergets
    Originally Posted by Caleb Spilchen View Post

    So I'm not going to name names here.. But a subscriber of mine replied to my newsletter with this today (and apparently, opted out as well).

    I'm not really sure what to say to this person.. I try my hardest to deliver quality.

    Thoughts?

    Caleb
    Don't say anything, Caleb...ignore it. And chalk it up to someone who is likely very jealous of the combination of your age and your success.

    You know who loves ya!
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    • Profile picture of the author Caleb Spilchen
      Lisa,

      Originally Posted by Lisa Gergets View Post

      Don't say anything, Caleb...ignore it. And chalk it up to someone who is likely very jealous of the combination of your age and your success.

      You know who loves ya!
      WOW! You posted whilst I was.. So I missed your post .. Thanks

      Signature

      Caleb Spilchen

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      • Profile picture of the author Paul Myers
        Caleb,

        As usual, the wombat has displayed their ignorance by including a number of errors which, while acceptable in normal conversation, should not be present in a diatribe correcting someone else's writing. For example, your English doesn't need editing. Your grammar and syntax might.

        And, of course, there are a couple of logical fallacies mixed in with the grammatical misdemeanors.

        I recommend reading the Wombat Report for a view into the minds of these harmless, if somewhat annoying, critters.

        Writing in a way such that errors don't distract the reader is an important skill. It really is. That said, you need to continue to write and build your business while you learn. Do not let these folks slow you down or mess with your head.

        Don't let the wombats get you down.

        Read all the feedback you get from subscribers, including any they send you when they leave your list. Consider whether the criticisms might have merit, but don't take them personally. People often make things bigger than they are in order to make themselves feel justified in a decision.

        You should only rarely reply to notes when someone unsubscribes. Try never to reply with flames, unless someone really steps over the line into viciousness or extreme stupidity. You probably shouldn't then, but the temptation is sometimes too much to resist.


        Paul
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        • Profile picture of the author Caleb Spilchen
          Paul,

          Originally Posted by Paul Myers View Post

          Caleb,

          As usual, the wombat has displayed their ignorance by including a number of errors which, while acceptable in normal conversation, should not be present in a diatribe correcting someone else's writing. For example, your English doesn't need editing. Your grammar and syntax might.

          And, of course, there are a couple of logical fallacies mixed in with the grammatical misdemeanors.

          I recommend reading the Wombat Report for a view into the minds of these harmless, if somewhat annoying, critters.

          Writing in a way such that errors don't distract the reader is an important skill. It really is. That said, you need to continue to write and build your business while you learn. Do not let these folks slow you down or mess with your head.

          Don't let the wombats get you down.

          Read all the feedback you get from subscribers, including any they send you when they leave your list. Consider whether the criticisms might have merit, but don't take them personally. People often make things bigger than they are in order to make themselves feel justified in a decision.

          You should only rarely reply to notes when someone unsubscribes. Try never to reply with flames, unless someone really steps over the line into viciousness or extreme stupidity. You probably shouldn't then, but the temptation is sometimes too much to resist.


          Paul
          Thanks for the tips... I'm about to throw the wombat report link into my "notepad" here on the WF, so I can read it asap when I get home tonight, when I have time to pay attention (lol ).

          Anyways thank you for all the advice.
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          • Profile picture of the author Paul Myers
            Caleb,
            I'm about to throw the wombat report link into my "notepad" here on the WF, so I can read it asap when I get home tonight, when I have time to pay attention (lol ).
            Just for the sake of hearing what s/he might say, give your teacher the link to the Wombat report.


            Paul
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            • Profile picture of the author Caleb Spilchen
              Paul,

              Originally Posted by Paul Myers View Post

              Caleb,Just for the sake of hearing what s/he might say, give your teacher the link to the Wombat report.


              Paul
              Maybe I will...

              Caleb
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              Caleb Spilchen

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  • Profile picture of the author Caleb Spilchen
    Thanks for all the advice everyone .

    Especially the one about being up his semi colon LOL
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  • Profile picture of the author thebitbotdotcom
    Originally Posted by Caleb Spilchen View Post

    So I'm not going to name names here.. But a subscriber of mine replied to my newsletter with this today (and apparently, opted out as well).



    I'm not really sure what to say to this person.. I try my hardest to deliver quality.

    Thoughts?

    Caleb
    Just ignore it Caleb. If anything can be called SPAM it was their response. Keep doing what you are doing. It's just business...nothing personal.
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    • Profile picture of the author Caleb Spilchen
      Originally Posted by thebitbotdotcom View Post

      Just ignore it Caleb. If anything can be called SPAM it was that their response. Keep doing what you are doing. It's just business...nothing personal. Additionally, did he/she add a pahthetic sales pitch at the end of that?
      Nope LOL.

      I've lost my ability to thank posts now ;(.. awe well.. wait another 24 hours!
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  • Profile picture of the author Will Edwards
    Hi Caleb

    First - learn from it!

    It may sound harsh, but perhaps the guy has done you a favour. It is your chance to brush-up on semi-colon usage and transform yourself into a better writer. If you want to rely to him, simply thank him and let him know you appreciate his feedback.

    Other than that, plough on - you're doing fine.

    Will
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  • Profile picture of the author Kevin_Hutto
    Hey Man... to me it looks like he doesn't respect you because of your age - since he brought it up in the email... and he is trying to "teach you" like people do with youngsters... If it were me, I would just delete him from my list and move on. I have tons of gramatical errors in the emails and stuff that I write - but who cares - Im not an english teacher - the CONTENT is what they are on your list for - if that is awesome nobody will care. Also, unless you are selling high end products, I would not recommend getting into long email conversations with your customers. I have found that if you are too accessible then they lose respect for you. Not to mention the time suck.

    You dont want to ignore them, just get a VA to handle MOST of the email communications you receive.
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    • Profile picture of the author Caleb Spilchen
      Kevin,

      Originally Posted by Kevin_Hutto View Post

      Hey Man... to me it looks like he doesn't respect you because of your age - since he brought it up in the email... and he is trying to "teach you" like people do with youngsters... If it were me, I would just delete him from my list and move on. I have tons of gramatical errors in the emails and stuff that I write - but who cares - Im not an english teacher - the CONTENT is what they are on your list for - if that is awesome nobody will care. Also, unless you are selling high end products, I would not recommend getting into long email conversations with your customers. I have found that if you are too accessible then they lose respect for you. Not to mention the time suck.

      You dont want to ignore them, just get a VA to handle MOST of the email communications you receive.
      Great ideas... .. I know he was making a point at my age, and people do it all the time.. that's one point, I can't respond to without being a... Well, we won't go there, but I try to ignore it when people mention it.

      I mean, why would my age be a part of it?

      Caleb
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  • Profile picture of the author Caleb Spilchen
    wow.. my teacher just had a laugh reading that e-mail (yes, I'm at school right now )

    Caleb
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    • Profile picture of the author Alan Petersen
      There are nice ways of helping you out and then there is this person. He was just nasty so ignore and move on.

      I've had subscribers help me out when I messed something up but they were nice about it.

      I had one subscriber berate me because the hyperlink I sent for a resource (not even an affiliate link) didn't work for him (not sure why I always check) then I got an email from another subscriber thanking me and his link worked. So people always get bent out of shape over nothing.

      The bigger the list the more likely the chances that you'll see unsubscribes with each mailing so don't worry about that.
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      • Profile picture of the author Caleb Spilchen
        Alan,

        Originally Posted by Alan Petersen View Post

        There are nice ways of helping you out and then there is this person. He was just nasty so ignore and move on.

        I've had subscribers help me out when I messed something up but they were nice about it.

        I had one subscriber berate me because the hyperlink I sent for a resource (not even an affiliate link) didn't work for him (not sure why I always check) then I got an email from another subscriber thanking me and his link worked. So people always get bent out of shape over nothing.

        The bigger the list the more likely the chances that you'll see unsubscribes with each mailing so don't worry about that.
        Nice Ideas..... he used to be something of a nice guy.. I wonder if he'll see this thread, found him here on the WF :O.. w/e, I didn't use his name though
        Signature

        Caleb Spilchen

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        • Profile picture of the author Alan Petersen
          Originally Posted by Caleb Spilchen View Post

          Alan,



          Nice Ideas..... he used to be something of a nice guy.. I wonder if he'll see this thread, found him here on the WF :O.. w/e, I didn't use his name though
          Maybe it will help him in the future. He probably thinks he was being nice or something... he was had he just provided the feedback sans the venom.
          Signature
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          • Profile picture of the author Caleb Spilchen
            Originally Posted by Alan Petersen View Post

            Maybe it will help him in the future. He probably thinks he was being nice or something... he was had he just provided the feedback sans the venom.
            Yes Alan... I was meaning to reply to Lisa Below... But um... I want to make post 1k special...
            Signature

            Caleb Spilchen

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            • Profile picture of the author Richard Van
              Caleb you're 15 and happy birthday for when you're 16 in a month. Most people would bite your arm off to be in your position at your age.

              Anyway, this has all be said but check this out, I do the challenge (the old 30DC) every year just to see what Ed Dales up to, only a few weeks back, and he admits he is the worst for typos, he sent out a message to everyone on the challenge saying we were all rocks for what we we're doing. Trouble is he forgot to put the R on rocks and put a C instead. So he basically told his entire list, which I'd say was pretty dam big, that they we're all C***s. If he can make the odd typo, hell chap, so can you.

              All the best ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
              Signature

              Wibble, bark, my old man's a mushroom etc...

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            • Profile picture of the author tpw
              A few years ago, I had a medical issue...

              They took part of my colon out...

              Now I have a semi colon...

              LOL Just Kidding

              I misspelled mother lode in an article once... People sent me email messages just to tell me what I already knew... "Lode" is spelled lode, not load...

              Some implied that they could never trust me as a writer, because I did not edit my own stuff well... (Two additional editors after I wrote the article overlooked the misspelling too...)

              I ended my paragraph above with a parenthesis... I know it is wrong, but I did it anyway... LOL

              I responded to some of those folks that it was okay that they would never use me as their writer, because I could never trust them as a customer... People make mistakes, and if you are going to hold a simple mistake over the content of an article, then they are not my kind of customer either...

              Then I said, "Besides that... You say that you would never trust me as your writer, but you were never really gonna hire me anyways... Were You?" Misspelled words intended... ROFLMAO
              Signature
              Bill Platt, Oklahoma USA, PlattPublishing.com
              Publish Coloring Books for Profit (WSOTD 7-30-2015)
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            • Profile picture of the author Vogin
              Market Leaders always attract trolls. Sit down, go through your stuff to see if he's right or not, but don't communicate with him and let it pass.

              He is neither the first nor the last that will have a problem with you. As long as the majority of your subscribers are satisfied, you can afford the luxury of having several nitpickers unsubscribed.
              Signature

              ppcsluzby.cz/en - PPC agency


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    • Profile picture of the author Black Hat Cat
      Banned
      Originally Posted by Caleb Spilchen View Post

      wow.. my teacher just had a laugh reading that e-mail (yes, I'm at school right now )

      Caleb
      No wonder your grammar skills are sub-par, lol.
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      • Profile picture of the author lamberw
        Caleb,

        Do not worry about it even a little bit. The likely demographic of people you'll be helping would be younger males of a similar age to yourself. They probabloy speak and write just like you so they will connect with your language.

        You're not in an english class anymore and you want to write how you speak. This is how Frank Kern and Eben Pagan would tell you to write and I think they know a thing or two about marketing and connecting with your target market.

        Remove them from your autoresponder list, thank them for "sharing" and move on knowing that you're doing your best to serve your target demographic.

        Don't try to be everything for everyone. See if you can find out some information about your list - who, how old, etc? Then you can tailor your communications.

        If you've got a big enough list, might be time to use Survey Monkey to find out who they are and how you can serve them.
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  • Profile picture of the author Lisa Gergets
    Effective marketing is as much about repelling the
    wrong people for you as it is about attracting the
    right people for your message in your unique style.
    WOOT WOOT! Couldn't have said it better myself!
    Signature
    Sign up to be notified when Success on Demand goes live, and receive a FREE mindmap that you can follow to create and launch your OWN IM PRODUCTS!
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    • Profile picture of the author Caleb Spilchen
      Lisa,

      Originally Posted by Lisa Gergets View Post

      WOOT WOOT! Couldn't have said it better myself!
      Good to hear you could say that... I don't know how you people come up with these things.

      Caleb
      Signature

      Caleb Spilchen

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  • Profile picture of the author sellerscompanion
    I think I would reply like this-

    Thank you for the information ;;;;;; I really appreciate the time you took to email me ;;;;; Please feel free to contact me again;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ;;;;;

    LOL
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    • Profile picture of the author Caleb Spilchen
      Originally Posted by sellerscompanion View Post

      I think I would reply like this-

      Thank you for the information ;;;;;; I really appreciate the time you took to email me ;;;;; Please feel free to contact me again;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ;;;;;

      LOL
      My only reply to this is

      hi;;;;;;;;;;;;;;;;;;;
      thanks;;;; for the advice;;;;;
      caleb
      LOL
      Signature

      Caleb Spilchen

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  • Profile picture of the author Lisa Gergets
    "You people"?

    LOL
    Signature
    Sign up to be notified when Success on Demand goes live, and receive a FREE mindmap that you can follow to create and launch your OWN IM PRODUCTS!
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  • Profile picture of the author Butters123
    Not really a big deal to me anyways, most people can't write proper english anyway I know I can't. I can see it being a problem if your miss spelling every 2nd word or something ..but a semi-colon? not something you should pull your hair out worrying about, but I am sure this person was not trying to be mean about it! Good Luck!
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  • Profile picture of the author amcgovern
    I'd take it seriously and look at your English and try to decide whether the criticsm has merit.
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  • Profile picture of the author ReachOneMedia
    Hey Caleb

    Cheer up because I know a guy who is worse than you could possibly be even after drinking 12 beers in a row!

    Yeah I know I'm that guy...

    But hey that doesn't keeps me away from my main focus

    You're the best Caleb!
    Signature
    CALLING WARRIORS: I'll Make 10 New Millionaires In The Next 90 Days... Or Look Like An Idiot Trying! CLICK HERE
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  • Profile picture of the author Simon Ashari
    Originally Posted by Caleb Spilchen View Post



    I'm not really sure what to say to this person.. I try my hardest to deliver quality.

    Thoughts?

    Caleb
    Don't worry about them. I've dealt with these losers before. You will attempt to get a message across and they will pick apart your spelling or grammar.

    Keep adding value as best you can.

    Good luck

    -Simon
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  • Profile picture of the author camforbes
    I think you should freeze in your tracks, stop sending emails out altogether and pick up knitting.

    just joking of course.

    Seriously - THEY opt-ed into YOUR list, surely hoping to get something of value from you.

    That's the beginning of a social contract between the two of you - you giving them something, and not the other way around. Tell 'em to bugger off.
    Signature
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  • Profile picture of the author Super Affiliate
    Man, yeah,.. there are a lot of mean people in this world. But a lot of kind and nice people, too. Hey, I got an idea. Why not send him an apology email? Really be sincere about it and see how he reacts. Who knows? Something good may come out of it when you pay evil with good.

    Joe
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  • Profile picture of the author Jake Howard
    I would look at it as the ultimate test. If you can turn this bloke around, and make him buy something off you, then you will be the ultimate salesman.

    Have a go, you have got nothing to lose.
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  • Profile picture of the author thinkrich
    Nothing succeeds like success.

    You don't have to say anything back to that person, simply prove them wrong - quietly.

    You should see some of the websites I see and emails I get....

    Have faith, young man. We, here at the Warriors Forum, are all behind you and wish you every success.

    My money is on you racing past this person's income in a lot less time than it took them to turn a dime.

    One bad subscriber and former friend wont deter you.

    Oh look, you have 225,000 friends right here at WF.

    Signature

    "If we did all the things that we were capable of, we would literally astonish ourselves"
    Thomas Edison
    "Astonish yourself - start today!" << Me :)

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    • Profile picture of the author Caleb Spilchen
      Originally Posted by Butters123 View Post

      Not really a big deal to me anyways, most people can't write proper english anyway I know I can't. I can see it being a problem if your miss spelling every 2nd word or something ..but a semi-colon? not something you should pull your hair out worrying about, but I am sure this person was not trying to be mean about it! Good Luck!
      ;;;;;;;;;;;

      Originally Posted by amcgovern View Post

      I'd take it seriously and look at your English and try to decide whether the criticsm has merit.
      I had one warrior do that.. he said it was without merit.

      Originally Posted by Richard Van View Post

      Caleb you're 15 and happy birthday for when you're 16 in a month. Most people would bite your arm off to be in your position at your age.

      Anyway, this has all be said but check this out, I do the challenge (the old 30DC) every year just to see what Ed Dales up to, only a few weeks back, and he admits he is the worst for typos, he sent out a message to everyone on the challenge saying we were all rocks for what we we're doing. Trouble is he forgot to put the R on rocks and put a C instead. So he basically told his entire list, which I'd say was pretty dam big, that they we're all C***s. If he can make the odd typo, hell chap, so can you.

      All the best ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
      My arm just got bit off.. LOL LOL LOL LOL.. I had to laugh so hard at that one.. You're all...


      Originally Posted by ReachOneMedia View Post

      Hey Caleb

      Cheer up because I know a guy who is worse than you could possibly be even after drinking 12 beers in a row!

      Yeah I know I'm that guy...

      But hey that doesn't keeps me away from my main focus

      You're the best Caleb!
      LOL. I don't drink

      Originally Posted by abednego View Post

      haha that actually made me LOL
      Me as well

      Originally Posted by Simon Ashari View Post

      Don't worry about them. I've dealt with these losers before. You will attempt to get a message across and they will pick apart your spelling or grammar.

      Keep adding value as best you can.

      Good luck

      -Simon
      Thanks

      Originally Posted by DigitalJoe View Post

      This has turned out to be a great thread. Thanks for the input everybody.

      For my more important text
      , I have one of my favorite oDesk'ers proof it. One of the last documents she checked for me was about 1,800 words. My cost, 5 bucks.

      You can contact Liza here -

      Eliza Enriquez - transcriber, editor, proofreader - Freelancer - Data Entry Professional, Philippines - oDesk

      If you do use her services, tell her DigitalJoe said hi.

      Hope this helps.

      Joe

      Thanks for the recommend. I have a writer already, a Canadian.


      Originally Posted by tpw View Post

      A few years ago, I had a medical issue...

      They took part of my colon out...

      Now I have a semi colon...

      LOL Just Kidding

      I misspelled mother lode in an article once... People sent me email messages just to tell me what I already knew... "Lode" is spelled lode, not load...

      Some implied that they could never trust me as a writer, because I did not edit my own stuff well... (Two additional editors after I wrote the article overlooked the misspelling too...)

      I ended my paragraph above with a parenthesis... I know it is wrong, but I did it anyway... LOL

      I responded to some of those folks that it was okay that they would never use me as their writer, because I could never trust them as a customer... People make mistakes, and if you are going to hold a simple mistake over the content of an article, then they are not my kind of customer either...

      Then I said, "Besides that... You say that you would never trust me as your writer, but you were never really gonna hire me anyways... Were You?" Misspelled words intended... ROFLMAO
      LOL Bill - Your awesome!

      Originally Posted by Super Affiliate View Post

      Man, yeah,.. there are a lot of mean people in this world. But a lot of kind and nice people, too. Hey, I got an idea. Why not send him an apology email? Really be sincere about it and see how he reacts. Who knows? Something good may come out of it when you pay evil with good.

      Joe
      Joe, he never replied to the apology e-mail.. I suppose he saw this thread?

      Originally Posted by Jake Howard View Post

      I would look at it as the ultimate test. If you can turn this bloke around, and make him buy something off you, then you will be the ultimate salesman.

      Have a go, you have got nothing to lose.
      Lol Jake, I've done it before, same guy.. He told me off for spelling before... and it had to do with semi colons as well

      Originally Posted by Black Hat Cat View Post

      No wonder your grammar skills are sub-par, lol.
      It's not English Class... which by the way, I got top marks in

      Originally Posted by lamberw View Post

      Caleb,

      Do not worry about it even a little bit. The likely demographic of people you'll be helping would be younger males of a similar age to yourself. They probabloy speak and write just like you so they will connect with your language.

      You're not in an english class anymore and you want to write how you speak. This is how Frank Kern and Eben Pagan would tell you to write and I think they know a thing or two about marketing and connecting with your target market.

      Remove them from your autoresponder list, thank them for "sharing" and move on knowing that you're doing your best to serve your target demographic.

      Don't try to be everything for everyone. See if you can find out some information about your list - who, how old, etc? Then you can tailor your communications.

      If you've got a big enough list, might be time to use Survey Monkey to find out who they are and how you can serve them.
      Thanks...

      Originally Posted by thinkrich View Post

      Nothing succeeds like success.

      You don't have to say anything back to that person, simply prove them wrong - quietly.

      You should see some of the websites I see and emails I get....

      Have faith, young man. We, here at the Warriors Forum, are all behind you and wish you every success.

      My money is on you racing past this person's income in a lot less time than it took them to turn a dime.

      One bad subscriber and former friend wont deter you.

      Oh look, you have 225,000 friends right here at WF.

      225k Wow!

      Caleb...
      Signature

      Caleb Spilchen

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