Paypal question - can't find my subscriptions

6 replies
Help! This may be a dumb question to which everyone else knows the answer, but...

Up until about a month ago, I could easily get a list of my Paypal subscriptions (I'm talking about the ones I pay, as a customer).

I could either click on Profile and choose the option from there (I can't remember the exact name of the option because it's not there anymore), or, from the transactions list, I could choose Subscriptions from the Show drop-down. THAT'S not there anymore.

They keep changing the danged interface and hiding more stuff from customers. Or maybe I'm just dense and can't figure it out and you'll tell me it's a no-brainer.

I've searched every nook and cranny of Paypal that I can find. I've googled, and all the responses tell people how to do it with the old interface.

And yes, I've selected Subscriptions and Agreements from the More Filters drop-down, and checked under Billing Agreements, Pay List, Subscriptions, and Recurring Payments. Apparently I don't have any of those things, although Paypal doesn't seem to have any trouble charging me every month.

I'm talking about plain old subscriptions for WSO's, stuff like that.

Where o where is my list?
#find #paypal #question #subscriptions
  • Profile picture of the author pjCheviot
    Banned
    Hi Jan

    • Log in to your PayPal account.
    • Click the My Account tab.
    • Click Profile at the top of the page.
    • Click the Recurring Payments link in the Financial Information column.
    • Bob's your Uncle
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    • Profile picture of the author grayambition
      Thanks, pj...

      But.

      Done that. Nothing there. What next?

      And I know I have at least four active subscriptions.
      Signature

      Jan Weingarten
      Substitute "damn" every time you're inclined to write "very"; your editor will delete it and the writing will be just as it should be. ~Mark Twain

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      • Profile picture of the author pjCheviot
        Banned
        Originally Posted by grayambition View Post

        Thanks, pj...

        But.

        Done that. Nothing there. What next?

        And I know I have at least four active subscriptions.
        EDIT: from Paypal

        1. Log in to your PayPal
        2. Click History.
        3. Choose Subscriptions from the Show drop-down menu.
        4. Check the From box and change the date back two years?
        5. Click Submit.

        View the details of a specific Subscription Creation by clicking Details in the Details column.

        This page shows detailed information regarding your Subscription and Recurring Payments. On this page, you may change the funding source or cancel your Subscription.
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  • Profile picture of the author Droopy Dawg
    I had the same problem... they've changed it up a little. I had to go to my history, and go back to my initial payment of the subscription. Hit the "details" link, then cancel from there.

    Not sure why they changed, but I've recently canceled a couple subscription and that's what I had to do.
    Signature


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  • Profile picture of the author Patient-X
    Seems very strange that they have changed it, as the owner of a membership site it was very easy to see how many members there were, who had paid, cancelled or had the payment profile suspended all on one page.

    Now its stupidly long winded !
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  • Profile picture of the author Ray Harries
    Just came across this old post. I think what you're looking for will be found if you go to
    Profile>My Money>Pre-approved Payments>update.
    You will then see a lit of all your current and cancelled Subscriptions, etc.
    Signature

    Ray Harries

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