What I call, "What's with the dead rabbit?" syndrome...

8 replies
This is a mindset thing.

As some of you may know, I am a professional magician. In my business (as in any biz) there are things that every person in my biz knows about, but NO ONE else knows about. One of those things in the magic biz is this -- it is possible to hold a rabbit by the back of the neck (don't worry, it doesn't hurt the rabbit), turn the rabbit upside down (on its back), and the rabbit's entire body will go stiff as a board -- so its whole body will be parallel to the floor, perfectly rigid. Some magi's use this stunt, saying the rabbit is trained or is being hypnotized. Really it is a natural phenom called a catatonic state -- happens with parrots + some other animals too.

Now, some magi's use PHOTOS of them performing this stunt in their publicity materials -- which is kinda silly, because most laypeople are gonna take one look at the photo, and ask themselves, "WHAT'S WITH THE DEAD RABBIT?"

Here's how this relates to IMing...

What are you doing that may operate on assumptions about what your audience(s) knows? Are you assuming they know more than they really do? Many laypeople don't even know the difference between an email address + and a url.

I was just reading a report about how 2ble optin systems yield just 15% of what single optin systems yield. To which I say, OBVIOUSLY!

ALL magi's know what the stiff-bodied rabbit stunt is. But NO ONE ELSE outside of that tiny community has ANY idea of what that is.

ALL imers know how to optin + CONFIRM their optin to a list. But most laypeople have NO IDEA what that procedure is.

And that's just one example of assuming too much about what your audience knows about -- there are dozens more (potentially)!!

Just something to be aware of.

Cheers.

-- TW
#call #syndrome #what with the dead rabbit
  • Profile picture of the author Jim Burney
    Timothy
    Great post.
    I've found that most people do not begin with the 'simple' explanations etc.
    The assumption that potential clients know what one talks about can be a cause of lost business.Communications can be a difficult subject to master.
    Jim
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  • Profile picture of the author Chad Heffelfinger
    I think you deserve the award for most original post title of the day! I had to click on this one because, well, just because.

    You do bring up a good point that a lot of us IM'rs who have been doing this for any length of time can sometimes forget, when you first start, it is all a big confusing mess. Once you've been at it a while it all fits together and you just forget how much you've really learned since you fist started.

    Sometimes we need to dummy down what we talk about to our lists or to our target market in our products.
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  • Profile picture of the author Rob Howard
    Thank you Tim.

    You are so right - everyone needs to pay attention - failing to understand your niche is the biggest reason most people fail.

    And it's not just wants/needs/hot buttons - he stated a valid point - most people don't have a clue what "Opt-in" means.

    Email list?

    Follow up?

    Double Opt-in?

    This is why I like to name things that they need to do (like "sign up") to things they are familiar with...

    So "email list" becomes "free online magazine membership", Down-loadable PDF becomes "a report".

    I also strive to make the process simple

    I never do double opt-in. Even with clear instructions, you'll lose a lot.

    I always explain the check out process as they go along. Using a "Step 1, Step 2" progress bar really helps.

    Simple systems for customer support - etc.

    And sometimes a physically shipped DVD does better than online video's - especially dealing with niches that are not-so-tech savvy.

    It's all in understanding your market.

    Rob
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  • Profile picture of the author cashcow
    Great post and cute bunny! If only I could use this trick on my husband ...

    But, so true what you are saying. I see it every day with my customers when they are installing websites - most of them are brand new to owning a website and things that we think everyone knows (like how to ftp files) is a whole new world to them.

    Lee
    Signature
    Gone Fishing
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    • Profile picture of the author sbucciarel
      Banned
      Originally Posted by cashcow View Post

      Great post and cute bunny! If only I could use this trick on my husband ...

      But, so true what you are saying. I see it every day with my customers when they are installing websites - most of them are brand new to owning a website and things that we think everyone knows (like how to ftp files) is a whole new world to them.

      Lee
      lol .... I used it on my former husband ... he didn't come out of it

      But yeah, like Lee ... I find customers buying a blog from me and then asking me how to post to a blog, how to ftp, what is a blog ...
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