Check your affiliate link if you are promoting Strip The Fat

Chris Lockwood

15 years ago

If you PM me their vendor nickname, I'll see if my links work for it.

Thanks
1 reply

Signature

Comprehensive membership site training
My other blog

{{ DiscussionBoard.errors[246392].message }}

Merlinthecat 15 years ago

I checked my set-up (using Firefox) and affiliate link was OK on the order page.
- Thanks
Signature

All your writing needs - articles, blogs, e-books, reports - http://professionalwritingservice.org/

Internet Marketing for Small Business - http://www.internetmarketingfuture.com

Complete Article Marketing -AMMO - Article Marketing Monthly Offensive.
{{ DiscussionBoard.errors[247608].message }}

Richard Daniels

15 years ago

I just checked an affiliate link which promotes Strip The Fat...

The affiliate ID showed up on the CB order page. However, there were no sales today of strip the fat, and normally I get a handful when I send out this email.

One day does not make a trend, so I'll keep an eye on things for this merchant in the next promotion.

Thanks
1 reply

{{ DiscussionBoard.errors[246480].message }}

Seattle Mike 15 years ago

My ID isn't making it to the order page either. Nice catch, BZ.
- Thanks
Signature
Free Social Media Content!
{{ DiscussionBoard.errors[246517].message }}

HDRider

15 years ago

Well, Out of curiosity, since I never promoted the product, I made a hoplink and my clickbank name shows in the address bar, but... went to order and I get [affiliate = none]

Tried it 5 times, same result

Thanks

Signature

~ Ultra Fast Product Creation - Creating your own products is where the real money is... Let me show you how in this step by step guide.

~ Get Your Mind Right and Everything Else is Easy! Law of Attraction States...You Attract What You Think About.

{{ DiscussionBoard.errors[246532].message }}

David McGimpsey

15 years ago

It's not just this product, I've tried this with various products because my hoplink counts have suddenly nose-dived over the last few days.

I noticed yesterday and today hoplinks are not always working correctly. There seem to be two scenarios:

1. hop=yourid displays in the address bar but affiliate=none on the order page

2. hop=yourid displays in the address bar and correct on order page. However, if you then hop with a different affiliate id it still shows the original affiliate id on the order page. So in this scenario, the last affiliate is not getting credit.

This is using ie7

Thanks

Signature

WATCH NOW: 5 Full Clickbank Case Studies (See Everything Behind the Scenes From Zero to Results)

{{ DiscussionBoard.errors[246576].message }}

HDRider

15 years ago

Interesting, I tried it 5 times in each

5 times with IE worked every time
5 Times with Firefox = Affiliate none

Thanks
1 reply

Signature

~ Ultra Fast Product Creation - Creating your own products is where the real money is... Let me show you how in this step by step guide.

~ Get Your Mind Right and Everything Else is Easy! Law of Attraction States...You Attract What You Think About.

{{ DiscussionBoard.errors[246625].message }}

Bryan Zimmerman 15 years ago

Originally Posted by HDRider

Interesting, I tried it 5 times in each

5 times with IE worked every time
5 Times with Firefox = Affiliate none

Something is definately not right. I'm still using IE6 and another computer with IE7. All my other products showed up on the sales page but that one. But with the strip the fat I tried it with both IE6 and 7 and firefox and got a big zero. I've had a good amount of hops today but I wonder how many did not show up. Now it's going on with other products as well........ Out of all of us here and everywhere else there is a shit load of money going into somebodys pocket that it shouldn't be. I really wonder how often this happens and how much money goes where it should not. Time to blow up clickbanks email or phone.
- Thanks
- 1 reply
{{ DiscussionBoard.errors[246753].message }}
- DJPumpsta 15 years ago
  
  Yep same thing is happening with me. IE works fine.. firefox doesn't :S
  
  Thanks
  
  {{ DiscussionBoard.errors[246761].message }}

nursewriter

15 years ago

Could it be that we have just discovered the problem that has caused everyone to have a drop in sales in the last few days?

Thanks

{{ DiscussionBoard.errors[246677].message }}

HDRider

15 years ago

We have a Major problem here

I just checked other clickbank products I AM Promoting and I get [affiliate = none]

Tested 3 different products and same results

Wow...

Thanks

Signature

~ Ultra Fast Product Creation - Creating your own products is where the real money is... Let me show you how in this step by step guide.

~ Get Your Mind Right and Everything Else is Easy! Law of Attraction States...You Attract What You Think About.

{{ DiscussionBoard.errors[246684].message }}

Allen Graves

15 years ago

I just checked on a few pet products that I promote and my ID shows up on the sales page. No issues (IE7). Also, I have had a few affiliates make sales for me today for my one and only clickbank product.

AL

Thanks

Signature

Every day I check the obituaries. If I don't see my name there, then I know it's going to be a good day!

{{ DiscussionBoard.errors[246760].message }}

Mike Bogowski

15 years ago

I noticed this last week and put it down to a small glitch.

Today everything is OK for me (after checking) but all these recent posts have me really worried.

Im fast losing faith in Clickbank

Thanks

{{ DiscussionBoard.errors[246774].message }}

Wide Eyed Concepts

15 years ago

This infuriates me... no wonder my sales have literally taken a dump in the recent past.

I thought everything was fine because I was checking it in firefox and it was showing up every time.... so I decide to pull up chrome and test it out and lo and behold affiliate = none.

I normally average a few sales a week of fat loss 4 idiots and the magic of making up and lately my sales have TANKED....

Basically the 4 hours a night I put in to writing articles and submitting them are a waste since i'm not getting any credit for my sales.

I'm going to be e-mailing them right away but i'm sure i'll get a nice response saying that they checked through my account and it's fine. I'd love to make a camtasia video of me going through all my hoplinks and showing them the end result.

[ 1 ] Thanks

{{ DiscussionBoard.errors[246780].message }}

David McGimpsey

15 years ago

It seems to be intermittant. My links are operating fine now- the same thing happened yesterday.

Thanks
1 reply

Signature

WATCH NOW: 5 Full Clickbank Case Studies (See Everything Behind the Scenes From Zero to Results)

{{ DiscussionBoard.errors[246788].message }}

Bryan Zimmerman

15 years ago

Originally Posted by David McGimpsey

It seems to be intermittant. My links are operating fine now- the same thing happened yesterday.

I don't think that it should be happening at all. It could be at that intermittant time that you could be making a sale. Can you imagine how much money is not going where it supposed to at any given time of day when this happens? The time you put into everything and then the money goes in someone elses pocket should not happen.

I know there isn't much we can do about it besides blow up their email and phone but it still is crap!

Thanks
1 reply

{{ DiscussionBoard.errors[246812].message }}

David McGimpsey

15 years ago

Originally Posted by bzimm

I don't think that it should be happening at all. It could be at that intermittant time that you could be making a sale. Can you imagine how much money is not going where it supposed to at any given time of day when this happens? The time you put into everything and then the money goes in someone elses pocket should not happen.

I know there isn't much we can do about it besides blow up their email and phone but it still is crap!

I have sent Clickbank a query detailing the problem with a link to this thread.

I think anyone that has experienced this issue should do the same (the more queries they get about this the more likely they are to take it seriously).

[ 1 ] Thanks
1 reply

Signature

WATCH NOW: 5 Full Clickbank Case Studies (See Everything Behind the Scenes From Zero to Results)

{{ DiscussionBoard.errors[246830].message }}

Bryan Zimmerman

15 years ago

Originally Posted by David McGimpsey

I have sent Clickbank a query detailing the problem with a link to this thread.

I think anyone that has experienced this issue should do the same (the more queries they get about this the more likely they are to take it seriously).

I agree, we should all send a message to them. Maybe....just maybe......we might get some attention.

Thanks

{{ DiscussionBoard.errors[246856].message }}

HDRider

15 years ago

Update:

I cleared my cookies and temp files and the products I am promoting are working now in IE and Firefox, they were not a few min. ago

Strip the fat is still not working in Firefox

Seems like after I visited strip the fat my links to other clickbank products were not working on the checkout page,

Something fishy is going on here...

[ 1 ] Thanks

Signature

~ Ultra Fast Product Creation - Creating your own products is where the real money is... Let me show you how in this step by step guide.

~ Get Your Mind Right and Everything Else is Easy! Law of Attraction States...You Attract What You Think About.

{{ DiscussionBoard.errors[246789].message }}

Bryan Zimmerman

15 years ago

Originally Posted by p1a1u1l1

Just checked the exact same links in IE an they work fine.

Does this also mean we will be losing sales from everyone using firefox?

-paul

If you want to pm me a site to check I will run it through firefox on my end and see if it says none on the sales page.

Thanks

{{ DiscussionBoard.errors[246790].message }}

Joe Russell

15 years ago

I also noticed this yesterday when searching for new products to promote. I found three...almost in a row...that showed the hoplink in the address bar but not on the payment page.

Joe Russell

Thanks

Signature

See How Kboovo's Hybrid Marketing Engine Powers Affiliates of All Levels

Brand New SEnuke 2021 Coming Soon Detail Here!

{{ DiscussionBoard.errors[246822].message }}

Jeremy Kelsall

15 years ago

Well, after the email that I just sent...I may no longer be allowed to promote ClickBank products lol

I tested 5 different products in firefox and guess what? Not a single hoplink showed up!

I did test earlier and hoplinks were showing, so I'm not real sure what is going on, but one thing is for certain....

I'm more than a little bit pissed off right now.

Thanks
1 reply

Signature

A Blog With Reviews, Drama, and a Few Swear Words.

{{ DiscussionBoard.errors[246862].message }}

Ganceann

15 years ago

I noted a similar experience in Firefox browser when I was reading a thread on DP forums and decided to check my hoplinks... only worked 20% of the time... so my thoughts were that it could be some Firefox issue with clickbank tracking (could it be 1st party vs 3rd party cookie issue where the latest firefox browser is counting all cookies as 3rd party instead of 1st party like they should be?).

I also sent a query to CB asking why my hoplinks only worked 20% of the time... it is especially bad when sending PPC traffic if it only works 20% of the time (and then what if it only works 1 in 5 pageviews for each unique visitor? it would mean someone would need to click on our hoplink 5 times before we would get credit for a sale...

Thanks
1 reply

{{ DiscussionBoard.errors[246896].message }}

Bryan Zimmerman

15 years ago

Originally Posted by Ganceann

I noted a similar experience in Firefox browser when I was reading a thread on DP forums and decided to check my hoplinks... only worked 20% of the time... so my thoughts were that it could be some Firefox issue with clickbank tracking (could it be 1st party vs 3rd party cookie issue where the latest firefox browser is counting all cookies as 3rd party instead of 1st party like they should be?).

I also sent a query to CB asking why my hoplinks only worked 20% of the time... it is especially bad when sending PPC traffic if it only works 20% of the time (and then what if it only works 1 in 5 pageviews for each unique visitor? it would mean someone would need to click on our hoplink 5 times before we would get credit for a sale...

It's not just with firefox though. I mainly use IE and thats where I was having the problem. Although I did check it in firefox and it did not work there either.

Thanks
1 reply

{{ DiscussionBoard.errors[246986].message }}

rosetrees 15 years ago

Just tried it with a product I promote. IE7 affilliate = myID, FF & Chrome affiliate = none

Edit: using Vista
- Thanks
- 1 reply
{{ DiscussionBoard.errors[247035].message }}
- W.P. Allen 15 years ago
  
  This is OUTRAGEOUS!
  
  I just checked 3 of my top sites and my hoplinks are NOT showing on the purchase page. My sales have dropped considerably during the past several months and I thought it was a result of the lousy economy....
  
  This is insanity!
  
  Has all my work in the past 6 months gone to waste? How much money have I lost in the last two months? HOW MUCH????!!!!
  
  I can't believe this. I make my money as an affiliate...
  
  Class action lawsuit anyone?
  
  [ 1 ] Thanks
  
  1 reply
  
  {{ DiscussionBoard.errors[247093].message }}
  
  W.P. Allen 15 years ago
  
  This is serious. I just went through and found 10 more products I'm promoting where my hoplink was not on the purchase page.
  
  It makes me a little more than queezy when I think of all the time and money I've put into building these affiliate sites.
  
  Thanks
  
  {{ DiscussionBoard.errors[247112].message }}

Chris Lockwood

15 years ago

I just tried a link that bzimm PMed me with my affiliate id and it worked fine on that site using Firefox 3 on Vista. Also looked at the code, and the payment link is coded correctly, no tricks.

So I'm not sure if you all have spyware or browser issues or this is intermittent or the site was fixed in the past couple hours or what, but it IS working for me as of right now.

Edit: tried again with another aff id and that also worked as it should. Maybe you all need to get Vista?

Thanks

Signature

Comprehensive membership site training
My other blog

{{ DiscussionBoard.errors[246895].message }}

Alex Sol

15 years ago

I tried with firefox - and it works well.

Thanks

Signature

Alex Sol, Full time online marketer since 2007
The Extra Paycheck Blog | Extra Paycheck Podcast

{{ DiscussionBoard.errors[246899].message }}

rondo

15 years ago

I tried an hour ago with both IE7 and Firefox - it didn't show my ID
Tried again now and it worked fine.
Weird.

Andrew

Thanks

Signature

Online courses

{{ DiscussionBoard.errors[247021].message }}

Gail Sober

15 years ago

I checked four sites, including the OP site.

Two had the correct affiliate id
Two had "none"

This is with IE7

Thanks

{{ DiscussionBoard.errors[247079].message }}

David McGimpsey

15 years ago

I urge anyone who has experienced this to contact Clickbank with details. YoYoPro even mentioned making a video of this occuring, which is a great idea.

We may not have missed out on any commissions, we may have missed out on hundreds... We'll never know. But, Clickbank needs to know we have noticed a problem.

Thanks

Signature

WATCH NOW: 5 Full Clickbank Case Studies (See Everything Behind the Scenes From Zero to Results)

{{ DiscussionBoard.errors[247092].message }}

lakeview

15 years ago

I just checked about 8 links with IE7 and Firefox. All are showing my affiliate ID, but something strange happened when using IE7. I got an info bar stating:

"To help protect your security, Internet Explorer has blocked this website from displaying content with security certificate errors."

I'm sure this would be a deterrent for some people for completing a purchase.

Angela

Thanks
1 reply

{{ DiscussionBoard.errors[247103].message }}

rosetrees 15 years ago

Just tried again on a different product on a different site in IE7. Affilliate = none. No wonder I'm not getting any affiliate commissions, just sales of my own products.

Bzimm - you've really started something here. CB can't ignore you now. Thanks for spotting this.
- Thanks
{{ DiscussionBoard.errors[247111].message }}

Gail Sober

15 years ago

Need to start compiling a list of sites with this issue. It may be a shady webmaster issue more than a clickbank tracking issue.

The op site is pulling a lot of .js files

They could be redirecting their landing pages with their default codes which would display "none".

They could even have this function randomized so sometimes it works correctly and others it doesn't, a "skim" feature.

There's a multitude of ways to shave sales without it being Clickbanks tracking system.

It would help if people could post the actual vendor id's to see if any patterns appear.

[ 1 ] Thanks

{{ DiscussionBoard.errors[247123].message }}

Tyler Boshears

15 years ago

This is ridiculous. Hope they figure out what's going on.

Thanks

{{ DiscussionBoard.errors[247197].message }}

Gary McCaffrey

15 years ago

I just posted this in another thread:

"Two strange clickbank occurrences today.

1. One of my products that practically never makes a sale thats not through an affiliate made 2 non affiliate sales.

2. I offered a bonus package for another product and have had buyers forward me their receipt to get the bonus but I haven't received credit for the sale.

So it would seem like somethings up."

Here's camtasia showing whats happening:

Created by Camtasia Studio 4

Thanks

{{ DiscussionBoard.errors[247199].message }}

Felix Makmur

15 years ago

I have similar problems with Clickbank as well. The products that I promote (2 or 3 of them) in magic, hypnosis and IM niche shows the [affiliate=none] when I visit the order page. Here are some of the products btw:

http://YOURID.mentalism.hop.clickbank.net
http://YOURID.dohypnosis.hop.clickbank.net
http://YOURID.forcemoney.hop.clickbank.net

Is there anyone here who has sent complaint to Clickbank about this issue? If it continues like this, I would never promote Clickbank products anymore. Imagine the numbers of sales that we lost just because of this problem.

Felix

Thanks

Signature

[FREE Ebook & MP3] Miracle Commissions: 5 Figure Affiliate Marketing Blueprint! ($769 Value)
Internet Marketing Blog | Law of Attraction Mastery

{{ DiscussionBoard.errors[247264].message }}

Wide Eyed Concepts

15 years ago

Tested 3 random vendors....

1 out of 3 worked... It's on Google Chrome and you can see me checking to make sure cookies are enabled at the beginning of the video. I'm running Vista.

Created by Camtasia Studio 6

Thanks

{{ DiscussionBoard.errors[247274].message }}

Gary McCaffrey

15 years ago

I contacted them and linked to that camtasia video showing whats happening.

[ 1 ] Thanks
1 reply

{{ DiscussionBoard.errors[247279].message }}

Dixiebelle

15 years ago

I sure am glad someone discovered this. I have been promoting 2 Clickbank products for 3 months. At first I was getting some sales, but figured it would grow over time. Then about 3 weeks ago, there was nothing. I thought it was just the ecomomy or the elections coming up that was causing the slow down.

I just checked my 2 products and mine also say affiliate=none. It looks like Clickbank may have been collecting a lot of money and not paying affiliates. I received hits, but I don't know how I can prove that I received sales.

I am calling my lawyer first thing tomorrow morning to get him to write a letter or inquiry for me. At least, it will get their attention.

Hope this gets straightened out soon. I don't like the thought of working for nothing. I will report back when I have heard something positive.

Dixie

[ 2 ] Thanks
2 replies

{{ DiscussionBoard.errors[247389].message }}

rosetrees

15 years ago

Just tried it again for 2 products in all three browser (IE,FF<Chrome) and all ok. I wonder if they've fixed it. If so, do you think someone from CB will post on here?

Originally Posted by Dixiebelle

I am calling my lawyer first thing tomorrow morning to get him to write a letter or inquiry for me.

Now that just illustrates the difference between the Americans and the Brits, doesn't it

Thanks
1 reply

{{ DiscussionBoard.errors[247394].message }}

Dixiebelle

15 years ago

Originally Posted by rosetrees

Just tried it again for 2 products in all three browser (IE,FF<Chrome) and all ok. I wonder if they've fixed it. If so, do you think someone from CB will post on here?

Now that just illustrates the difference between the Americans and the Brits, doesn't it

Yes, it sure does. We take action!!!

Thanks

{{ DiscussionBoard.errors[247412].message }}

Peter Johnston 15 years ago

This is typical. I'm getting too many reports of the same thing happening. Rather worrying..
- Thanks
{{ DiscussionBoard.errors[285254].message }}

NinjaReports

15 years ago

I have clickbank affiliate sites in a lot of niches, and most of my affiliate links are working, except for Fat Loss 4 Idiots and a lot of yeast infection related products. Burn The Fat still seems to work. I'm not sure about other related products.

When these clickbank threads first came up, I didn't believe them but this proves beyond any doubt that clickbank is having problems. Really unfortunate since I have been with clickbank for ages and they have always come across as a very reputable affiliate network. Now that these problems are out in the open though I guess they are going to do something about it.

Thanks
1 reply

{{ DiscussionBoard.errors[247396].message }}

shab

15 years ago

well im not surprised. economy is bad and they needed the money badly so they steal your commissions for themselves.

Thanks
1 reply

{{ DiscussionBoard.errors[247411].message }}

Chris Lockwood

15 years ago

Originally Posted by shab

well im not surprised. economy is bad and they needed the money badly so they steal your commissions for themselves.

I think that's way out of line. I'm not the world's biggest Clickbank fan, but to accuse them of intentionally stealing commissions is beyond the pale. They may well have problems with their system, but that's different from intentionally rigging it.

We've already seen several things that can prevent the affiliate from getting credit, such as their browser blocking cookies.

It would be nice to see a more scientific test of this. If you know a vendor, buy their product through an affiliate link, especially if it says "none" on the page - in that case, the vendor should be getting credit for the full sale.

Some people seem to be assuming that "affiliate=none" means Clickbank is keeping the commission.

BTW, a lawsuit is a joke. Class action suits take years, and even when they are successful, by the time the lawyers take their fees, the "winners" are left with pennies. Seriously, if you think you've lost 10s or 100s of sales in this process, you might get the commission from one sale as your share of the lawsuit, years down the road. And that's assuming you win, which I don't think would be that easy unless it can be proven CB did something on purpose to cheat people.

Thanks
1 reply

Signature

Comprehensive membership site training
My other blog

{{ DiscussionBoard.errors[248242].message }}

Bryan Zimmerman

15 years ago

Originally Posted by Chris Lockwood

I think that's way out of line. I'm not the world's biggest Clickbank fan, but to accuse them of intentionally stealing commissions is beyond the pale. They may well have problems with their system, but that's different from intentionally rigging it.

We've already seen several things that can prevent the affiliate from getting credit, such as their browser blocking cookies.

It would be nice to see a more scientific test of this. If you know a vendor, buy their product through an affiliate link, especially if it says "none" on the page - in that case, the vendor should be getting credit for the full sale.

Some people seem to be assuming that "affiliate=none" means Clickbank is keeping the commission.

While I'm not saying they are purposely taking our commisions, and maybe they are not getting a dime of it at all, but that is not the point. The point is that money that should be going into our pockets is not.

They get paid by the vendor, the vendor gets paid but the person who actually did the work did not. If that happend in a normal job you would have a full on riot. I agree that we should not start claiming they are stealing.....but somebodys got more money than they should and I can understand why they said it. And to come out with some crap answer about having a problem from 11:00 yesterday until 8:30 this morning is shit.

I would suspect, and I could be wrong but I bet this has been happening for a while. I just happend to check yesterday at a time when it showed {affilate=none}. Now had I done that an hour later maybe it would have worked and I would have never known, but how many people check all their hop links three or four times a day? Not many. I bet we all will be doing it more now! The only reason I even checked it was because I just started the campaign yesterday and wanted to make sure it worked.

Thanks
1 reply

{{ DiscussionBoard.errors[248322].message }}

Steven Wagenheim

15 years ago

Here is the latest email I got from Jen at Clickbank:

> Partial Hoplinks Disruption

> From 10:00 a.m. PT on 2008-11-12 to 7:30 a.m. PT on 2008-11-13
> ClickBank experienced a minor system issue. The issue was resolved
> quickly and did not affect sales. A small number of affiliates have
> not yet received appropriate credit for a portion of their sales,
> however we expect to have those credits posted within the next 48 hours.
>
> Thank you for your patience. Please contact Customer Service if you
> have any questions.

I'll update you on anything else I find out.

Thanks
1 reply

Signature

My Soundcloud Music Channel

{{ DiscussionBoard.errors[248695].message }}

jasonl70

15 years ago

Originally Posted by Steven Wagenheim

Here is the latest email I got from Jen at Clickbank:

> Partial Hoplinks Disruption

> From 10:00 a.m. PT on 2008-11-12 to 7:30 a.m. PT on 2008-11-13
> ClickBank experienced a minor system issue. The issue was resolved
> quickly and did not affect sales. A small number of affiliates have
> not yet received appropriate credit for a portion of their sales,
> however we expect to have those credits posted within the next 48 hours.
>
> Thank you for your patience. Please contact Customer Service if you
> have any questions.

I would be surprised if they actually could retroactively account for lost affiliate sales when people have tested this and said the cookies were not even being dropped in the first place

Why can't they at least be honest about this stuff?

I'm sitting on a fat zero for the day

Thanks
1 reply

Signature

-Jason

{{ DiscussionBoard.errors[248899].message }}

liban 15 years ago

I'm also late to this thread. I'm a vendor, and one of my Clickbank accounts is set up exclusively for three of my affiliates. All sales that come through that account come through affiliate hoplinks for these three individuals.

Yesterday I had 2 non-affiliate sales out of 7. From 10-1 until yesterday, I had a total of 4 non-affiliate sales out of 138.

This tells me two things. For this account, at least, it definitely looks like there was a problem yesterday. But there has not been a problem previously. I watch this account closely, and if there seems to be a problem, I owe it to my affiliates to find out why, and to compensate them accordingly.
- Thanks
- 1 reply
{{ DiscussionBoard.errors[249129].message }}
- wilization 15 years ago
  
  Has this issue being resolved yet?
  
  Thanks
  
  1 reply
  
  {{ DiscussionBoard.errors[264278].message }}
  
  Dlocks 15 years ago
  
  Originally Posted by wilization
  
  Has this issue being resolved yet?
  
  Yups, one week ago:
  
  clickbank.com/account/systemLog.htm#2008-11-13
  
  You could also test some of URLs mentioned in this topic to see for yourself that this issue has been solved about a week ago.
  
  Thanks
  
  {{ DiscussionBoard.errors[264740].message }}

Kiwigal

15 years ago

I checked my links yesterday and found this problem, thought I was the only one or maybe I had done something wrong. Clickbank could possibly owe a lot of people a lot of money.

Thanks

{{ DiscussionBoard.errors[247414].message }}

Peter Johnston

15 years ago

Originally Posted by bzimm

Here's a heads up if anyone is promoting Strip The Fat in the weight loss niche. When you get to the purchase page look at the bottom for you ID. I just did and it is not showing up from my redirect. Just to make sure I did not screw up anywhere I pasted the hop link into the browser and tried it again and still on the sales page it said affiliate=none.

I took it one step further and created a whole new hoplink at click bank and then tested that link in IE and Firefox just to see if it would make a difference, it did not. So if your promoting that program I would take a look to make sure you are getting paid.

What's going on with CB does anyone know, seems to be a lot of unhappy bunnies out there?

Thanks

{{ DiscussionBoard.errors[247417].message }}

Nicola Lane

15 years ago

I've just tried my links and found the ominous "affiliate+none" on the order page!

I suggest that people also write to the owners of products that they are promoting and tell them about the problem - and tell them that if clickbank don't fix it then they will suffer from lack of affiliates!

I have just sent the following to clickbank - I will let you know what response I get!

I have recently been made aware that there may be some issues in affiliate hoplink tracking. So I tested a few of my affiliate links today. I also asked two friends on different computers in different locations to also test these links.

the results were most disturbing. WE went through the sales process to get to the clickbank payment processing page - and checked the bottom of the page where is says (affiliate+whomever.

We each checked 12 links. In my test I had the correct affiliate information once - every other time the information was (affiliate=none). One froend only had two correct affiliate pages and another friend had only one.

I would appreciate knowing when this problem will be resolved. Why I should trust that it will not re-occur, and what you will be doing to compensate me for lost commissions.

Sincerely

Nicola Lane

[ 2 ] Thanks

Signature

I like to keep an open mind, but not so open that my brains fall out

{{ DiscussionBoard.errors[247525].message }}

Dlocks

15 years ago

I have tested about 7 random sites from the marketplace that I have never visited before and the ones below showed the [affiliate = none]:

(I'm new here so I can't post the correct URLs. Remove spaces to test for yourself)

ht tp://YOURID.turbulence.hop.clickbank.net/
ht tp://YOURID.freetattoo.hop.clickbank.net/
ht tp://YOURID.x360fix.hop.clickbank.net/
ht tp://YOURID.languages.hop.clickbank.net/

Tests done in Vista 64bit, all antivirus/spyware software shut down/closed/inactive.

IE7: [affiliate = none]
Chrome, Opera, FF: correct affiliate was shown.

I did not removed my cookies and temp files because a potential buyer will not do this each time he visits a website.

Thanks
1 reply

{{ DiscussionBoard.errors[247687].message }}

Steven Carl Kelly

15 years ago

Originally Posted by Dlocks

ht tp://YOURID.turbulence.hop.clickbank.net/
ht tp://YOURID.freetattoo.hop.clickbank.net/
ht tp://YOURID.x360fix.hop.clickbank.net/
ht tp://YOURID.languages.hop.clickbank.net/

FF 2.0: Affiliate ID = none
FF 3.0: Affiliate ID = correct

IE 6.0.: Affiliate ID = correct
IE 7.0.: Affiliate ID = correct

Thanks
1 reply

Signature

Read this SURPRISING REPORT Before You Buy ANY WSO! Click Here
FREE REPORT: Split Test Your Landing Pages the Easy Way

{{ DiscussionBoard.errors[247796].message }}

Steven Wagenheim 15 years ago

I just heard from Jen at Clickbank and she is working on this issue. They are
aware of it.
- Thanks
- 1 reply
Signature

My Soundcloud Music Channel
{{ DiscussionBoard.errors[247923].message }}
- kenkos68 15 years ago
  
  Originally Posted by Steven Wagenheim
  
  I just heard from Jen at Clickbank and she is working on this issue. They are
  aware of it.
  
  I posted part of the problem in the "An idea to test clickbank problems...." thread. (can't make the url clickable as I don't have 15 posts yet)
  
  I see now that the proper cookie replacement is being done. To test with browsers, you need to clear the cache and cookies.
  
  -Ken
  
  Thanks
  
  {{ DiscussionBoard.errors[248078].message }}

Russell Portwood

15 years ago

When I checked earlier, Firefox worked fine but IE gave me the affiliates=none. Now both are working OK. From reading this thread it seems as though the problem is constantly changing; works sometimes, doesn't others. Not only are commissions being lost, the problem is multiplied due to ad dollars being wasted.
While I am frustrated (as we all are), put yourself in CBs place. I have always found them to be on the up-and-up and if they are true to that, then their frustration level must be through the roof. How they would ever direct commissions to the right place, I don't know. They aren't keeping them, but the product owners are seeing a surge in revenue. (Or they *should* be seeing that)
I wonder if the CB stats will show fewer affiliate sales for this period? Could skew some of the merchants numbers if they rely on large affiliate percentage of sales.

I'm still scratching my head.

Thanks
1 reply

Signature

The Beginner Internet Business Podcast
Copy Our Success, Step-By-Step, as you follow along with our proven blueprint!
Nothing held back. And it's free.
Beginner Internet Business Resource Site
Find the best training source that fits YOUR needs. We'll point you in the right direction. Free tutorials, videos, tips and tricks.

{{ DiscussionBoard.errors[247766].message }}

Chri5123 15 years ago

I have seen alot of threads about Clickbank tracking problems over the last few weeks.

You can say it is the recession or people not working hard enough etc...

My view is this thread does confirm there is a problem.

However discussing the problem here will not fix this problem, I think we should contact CB and as someone else said in this thread forward them a link to this thread.

Also send them your affiliate link for a product that is having this issue so they can say firsthand.

The only problem is it could be spyware software, different browsers and a host of other things.

Hope this gets sorted soon!

Chris
- Thanks
{{ DiscussionBoard.errors[247779].message }}

greenovni

15 years ago

Hey Steven, Tell her to look at this test. http://www.warriorforum.com/main-int...ng-answer.html

Thanks
1 reply

Signature

TWEETAH TWEETAH TWEEETAH! FOLLOW ME ON TWEETAH

{{ DiscussionBoard.errors[247935].message }}

W.P. Allen 15 years ago

What's the likely outcome of all of this? Class action lawsuit? Clickbank bankruptcy? An overall change in the affiliate sales tracking structure?

A lot of people have probably lost a lot of money...

I know I have...

I went from a minimum 3 or 4 sales a day to maybe 3 or 4 a week. Should I expect some sort of reimbursement or should I fold it up and move on to a company that won't screw the pants off of me?

This blows...
- Thanks
{{ DiscussionBoard.errors[248041].message }}

Sylvia Meier

15 years ago

Okay checking my own CB product it worked fine on all 3 of my comps all browsers. Tested a few others and IE came up no aff on all. It may just be the products I tested but the ones I checked where the publisher hides aff link worked, the ones that did not work all had the aff hoplink shown. Anyone else notice this trend?

Thanks
1 reply

Signature

My Bipolar World ~ My Published Book: "Living Bipolar" ~ My Next Book: "Woman Broken, A Child Lost"

{{ DiscussionBoard.errors[248112].message }}

Steven Wagenheim

15 years ago

Here is a reply I just got back from Jen:

"ClickBank did have an issue with a portion of the hops from approximately 11:00 am yesterday morning until 8:30 am today where less than one-third of our total hop traffic was not tracking properly. The issue was corrected earlier today, and more information will be available soon."

I'll let you know if I hear anything else.

Thanks
3 replies

Signature

My Soundcloud Music Channel

{{ DiscussionBoard.errors[248128].message }}

JayXtreme

15 years ago

Originally Posted by Steven Wagenheim

Here is a reply I just got back from Jen:

"ClickBank did have an issue with a portion of the hops from approximately 11:00 am yesterday morning until 8:30 am today where less than one-third of our total hop traffic was not tracking properly. The issue was corrected earlier today, and more information will be available soon."

I'll let you know if I hear anything else.

LMFAO..

I don't have a dog in this fight... my game is away from CB mostly now anyways.. where it matters I have replaced CB products..

but this just reeks of crap.. after all this they admit that a problem occured in only 24 hours.. what about the previous months.. my arse....lol

Peace

Jay

Thanks
1 reply

Signature

Bare Murkage.........

{{ DiscussionBoard.errors[248134].message }}

Steven Wagenheim

15 years ago

Originally Posted by JayXtreme

LMFAO..

I don't have a dog in this fight... my game is away from CB mostly now anyways.. where it matters I have replaced CB products..

but this just reeks of crap.. after all this they admit that a problem occured in only 24 hours.. what about the previous months.. my arse....lol

Peace

Jay

Jay, I just report the news, I don't create it.

But I hear where you're coming from.

Hey, did you get my PM I sent you the other day?

Thanks
1 reply

Signature

My Soundcloud Music Channel

{{ DiscussionBoard.errors[248141].message }}

JayXtreme 15 years ago

Originally Posted by Steven Wagenheim

Jay, I just report the news, I don't create it.

But I hear where you're coming from.

Hey, did you get my PM I sent you the other day?

lol.. dude.. my rant was aimed at CB, not you

Yeah.. got the PM.. good to hear and I'll get back with you tonight sometime

Peace

Jay
- Thanks
Signature

Bare Murkage.........
{{ DiscussionBoard.errors[248143].message }}

Lindsay Brynn 15 years ago

Well it is good that the issue seems to be resolved. I checked my sites and they seem fine.

I do have a couple promoting STF. What was funny about yesterday is that I did not make any sales for it but I got a couple hops from a page that had no hits via Google Analytics, which I thought was a little weird.
- Thanks
Signature
Lin Writes - Quality E-Book & Article Ghostwriting Service.

$7 WSO: PLR Rights to 100+ Wordpress Themes!
{{ DiscussionBoard.errors[248138].message }}

Steven Carl Kelly

15 years ago

Originally Posted by Steven Wagenheim

Here is a reply I just got back from Jen:

"ClickBank did have an issue with a portion of the hops from approximately 11:00 am yesterday morning until 8:30 am today where less than one-third of our total hop traffic was not tracking properly. The issue was corrected earlier today, and more information will be available soon."

I'll let you know if I hear anything else.

FYI, I tested it on all versions of all my browsers and the problem has now been corrected (at least for the scope of identifying the affiliate ID on the checkout page).

Thanks

Signature

Read this SURPRISING REPORT Before You Buy ANY WSO! Click Here
FREE REPORT: Split Test Your Landing Pages the Easy Way

{{ DiscussionBoard.errors[248188].message }}

Giggle

15 years ago

No wonder my sales are lower than expected. Thanks for the info. I'll have to test all my links

Thanks

Signature

Free WSO Product Review Membership($47 value). Don't Waste Your Time and Money Researching WSOs . Let Us Do Hard Work For You.We Will Let You Know What Works And What Don't Work

{{ DiscussionBoard.errors[248182].message }}

jasonl70

15 years ago

Like thers, I averaged 3 or 4 sales a day, every day, for many months.. then *poof* - maybe 3 a week. Nothing else changed - sam enumber of opt-ins to my list, same emails, same # of click throughs from my emails.
Things turned around for me some what a few weeks ago, but I've noticed over the last day or so that I can rarely even access CB w/o the page(s) timing out on me. Again, makes me wonder how much money has been left on the table

When testing some of the links posted here, 75% of the time the order page just times out on me and never even displays.

Thanks

Signature

-Jason

{{ DiscussionBoard.errors[248274].message }}

Louis Raven

15 years ago

I know a Clickbanker that doesn't honor commissions but can't name and shame 'cos he's a warriors and rule no.1

Oh well, just be on the lookout.

Louis

Thanks

Signature

Business Website Hosting
Car Detailing Network
How to Start a Mobile Detailing Valeting Business
Website Hosting Domain Marketing Templates Themes Logo
Detailing Discounts Valeting Directory
Detailing Forum Business Valeting Community

{{ DiscussionBoard.errors[264333].message }}

stevecl

15 years ago

Anybody else having problems with clickbank today? not showing any hops at all so far and that is highly unusual.

steve

Thanks

Signature

I started with nothing and still have most of it left!

{{ DiscussionBoard.errors[265005].message }}

artgirl

15 years ago

Has anyone else been having issues with your Clickbank id?

My sales has tanked recently on all of my niches!

Thanks

Signature

How To Make $100 - $200 a Day Selling Other People's Products!

{{ DiscussionBoard.errors[281090].message }}

Mike Hill

15 years ago

All of the ClickBank links work fine for me... could it be that everyone's software is out of date? Try clearing your cache and old ClickBank cookies and try agian.

Mike Hill

Thanks

{{ DiscussionBoard.errors[281549].message }}

Charann Miller

15 years ago

I'm promoting Strip That Fat and my hoplink is intact. Just went all the way through to the payment page and there it is. Whatever the problem seems to be I hope it all gets sorted soon.

Thanks
1 reply

Signature

Hot Weight Loss PLR
Ex Back Niche PLR
Short Reports PLR
Self Esteem Niche PLR
Aromatherapy PLR

{{ DiscussionBoard.errors[285249].message }}

Bryan Zimmerman

15 years ago

Originally Posted by Rannie1

I'm promoting Strip That Fat and my hoplink is intact. Just went all the way through to the payment page and there it is. Whatever the problem seems to be I hope it all gets sorted soon.

It has been worked out. I posted this about 2 weeks ago and I'm pretty sure from what I've heard that clickbank was aware of the problem and fixed it. Just to be safe I have checked all my affiliate links about 4 times a day since this thread was started and they have all checked out fine. So you should have nothing to worry about. Always safest to check them once in a while though.

Thanks

{{ DiscussionBoard.errors[285265].message }}

nick5014

15 years ago

Most of my affiliate links seem to be working (but my sales have gone to 0).

Two products worried me - one said no affiliate and the other, "The truth about 6 pack abs" had someone elses clickbank id on the sales page the first time i tested. It went through to the squeeze page with my id at the top, but then had some other guy taking the money for it, so thats a bit worrying. I did test it two more times afterwards and it had gone back to mine, but still..

Thanks

{{ DiscussionBoard.errors[324636].message }}

Dlocks

15 years ago

It went through to the squeeze page with my id

And you used the official standard clickbank url? So you used YOURID.PUBLISHERID.hop.clickbank.net

Thanks
1 reply

{{ DiscussionBoard.errors[324656].message }}

nick5014 15 years ago

Originally Posted by Dlocks

And you used the official standard clickbank url? So you used YOURID.PUBLISHERID.hop.clickbank.net

Yes, was the official clickbank id. Generated it from the market place.

It has gone back to my affiliate id on the sales page now but i have the other persons clickbank id written down and will send clickbank an email about it. I guess it could be that i had someone elses cookies stored on more pc?
- Thanks
- 1 reply
{{ DiscussionBoard.errors[324683].message }}
- Aaron Tan 15 years ago
  
  I suppose even big companies can have "errors"...
  
  So it's best that we diversify our portfolio of affiliate commissions...
  
  I am diversifying mine in at least 4 throughout the different directories namely : clickbank, Cj, Neverblueads, Paydotcom and of cos Paypal!
  
  Hope you guys would consider "diversifying" too...if you are at the mercy of just one company....
  
  Gd luck!
  
  Thanks
  
  Signature
  
  Still Trying & Struggling HARD To Even Make A Measly $1000/Month Online...?
  
  >> Then What I Am Revealing In This Website Is Gonna Make You VERY HAPPY....Click Now !<<
  
  {{ DiscussionBoard.errors[324786].message }}

Check your affiliate link if you are promoting Strip The Fat

Trending Topics

How do I effectively build and nurture an email list for affiliate marketing purposes?

Are billboards still effective in driving customers?

Are Solo ADs the Most Cost Effective Way to Promote your Product?

Been a while! Any of you Old Timers here?

How much does the rebranding affect CR ?