$50 - Wordpress Gurus I need 5 minutes of your time

by CanuckMike

Posted: 15 years ago 16 replies

INTERNET MARKETING

Hello,

I will paypal you $50 if you can quickly (in the next hour) help me with a little wordpress problem.

I have the 'next gen' image gallery installed, but it won't let my upload images as it gives the error "memory was exceeded". I tried to change the .htaccess file to increase the limit but it did not work. I am with hostgator.

I am sure it is a quick fix, I just can't find it. Please PM me or answer here and if it easy I will do it, or give you access to do it. PM's and I will give my phone number to talk if necessary.

If you know, I will paypal you the $50 straight away.

#$50 #gurus #minutes #time #wordpress

flnz400 15 years ago

Does the error code look like this?

(Error : Exceed Memory limit. Require : xx bytes)
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CanuckMike 15 years ago

Looks like this:

Fatal error: Out of memory (allocated 52166656) (tried to allocate 2592 bytes) in

The trouble is that I am trying to upload around 200 high quality pics that are already 2.5 mb each. I might just do a batch resize and try again?

On the Gallery home it says:
PHP Memory Limit : 800M
PHP Max Upload Size : 64M
PHP Max Post Size : 64M
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- MarkR 15 years ago
  
  Michael,
  
  I've solved this for the same Wordpress theme, lol
  
  PM me the exact error message and I can tell you right where to fix it. It'll take you 5 minutes!
  
  Mark
  
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- MarkR 15 years ago
  
  Michael,
  
  In your PHP.ini file. look for this code....
  
  ;;;;;;;;;;;;;;;;;;;
  ; Resource Limits ;
  ;;;;;;;;;;;;;;;;;;;
  max_execution_time = 30 ; Maximum execution time of each script, in seconds
  max_input_time = 60 ; Maximum amount of time each script may spend parsing request data
  memory_limit = 8M ; Maximum amount of memory a script may consume (8MB)
  
  The part that says "memory_limit = 8M" - change it to 32M or 48M or 64M until it works. It's super easy!
  
  Mark
  
  Thanks
  
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flnz400 15 years ago

That message is displayed when the PHP limit has been exceeded. To fix this, you need to go into your php.ini file and set the upload_max_filesize to something that will accommodate the files you want to upload. DPI matters too!

It's been a bit, but this was in my favs... (I know there's something else buggy with it too, cuz I distinctly remember this being a PITA)

Can the memory usage limit be increased on shared hosting with a php.ini file?

Due to resource limits on our Shared Hosting machines, it is not possible to allocate more than 20M of memory to PHP, although phpinfo() may report a higher number. You will be unable to increase the memory usage limit with a php.ini file.
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Bishop81 15 years ago

I'm guessing this is the command that you tried in .htaccess?

php_value memory_limit 24M

If not, you might try it.
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CanuckMike 15 years ago

I am on a reseller hostgator account and don't have access to php.ini file. ....I don't think.

I tried that php line in the .htacces but it just gave me an internal server error.

So the plot thickens.

I will PM you Mark.
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John Rowe 15 years ago

check this link: Plugin: NextGEN Gallery
If it was a php memory problem, you would likely be getting a : php fatal error :
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CanuckMike 15 years ago

I can't seem to located this php.ini file? Are you sure I have one? Should I make one?

...here I thought I was pretty good with all this server stuff.
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John Rowe 15 years ago

You will not have access to you're php.ini file on a hostgator reseller account. See my post above.
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CanuckMike 15 years ago

OK. Thanks John. I guess I will just batch resize everything.
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- MarkR 15 years ago
  
  Michael,
  
  Yes, that's what I mentioned in the PM. You should be batch resizing anyway, because 1) it speeds up your uploads dramaticaly, and 2) the resolution of the original files is probably far too high for a computer monitor to take advantage of anyways.
  
  Even after you resize the files, you may still have to bump up the max. memory like I mentioned, if you're uploading large numbers of files like I was.
  
  Hope this helped buddy!
  
  Mark
  
  Thanks
  
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TheRichJerksNet 15 years ago

Michael,
Resellers account do not have a php.ini file that is accessed by ftp (unless specifically asked and hostgator agreed) ... The reason being is reseller account are designed to use specific resources and when too many resources are being used then it effects others hosted websites.

Also for those that dont know having a php.ini file inside your directory and can be accessed by ftp is very insecure and you are leaving a possible backdoor open to hackers.

Michael - What I would do is ask hostgator to increase if you need to .. the worst they can do is say no. Send in a support ticket..

James
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foress 15 years ago

Change a hosting company
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- deu12000 15 years ago
  
  I've never used that script but if you can FTP the images you shouldn't get those errors. Usually those errors show up when you upload through your regular browser.
  
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Hendry Lee 15 years ago

Before you give up, try custom php.ini and modifying the variable with .htaccess first.

http://forums.hostgator.com/hostgato...ini-t7683.html

But Hostgator to increase memory limit because they should support popular applications. Just some idea though.

P.S. Image gallery is memory intensive. Share hosting may frown upon that.
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