Do attachments alone cause an email bounce sometimes?

I think there are lots os servers that cannot handle attachments. It happens to me with my personal email accounts and even AWEBER. I have to ask them for an alternate email.

Sometimes it happens with my Yahoo Emails... Don't know why but it just won't arrive....

Ah gotcha! It's a zip file of a few txt docs. Nothing big at all.

Oh well, hopefully they'll get them eventually!

May go to Spam Box sometimes I guess

I would think that sending attachments in masse could cause problems. Reason being that viruses are usually sent as attachments.

Best to just send them a download link.

Can't really in this case. I had hundreds of orders to fill - all were varying attachments. Would have taken years to zip all, upload for a link, etc.

Tiff,
there are a lot of different reasons this could happen - as folks above have illustrated. They are usually due to settings on the user's ISP side of things - and almost always to prevent spam/virus/trojan attacts.

I would suggest zipping everything up in one file instead of a zip+documents - since its possible to send a virus in a word file and some hosts won't allow them. A single zip file is probably the best way to go.

If its due to their mail box being full then there's nothing you can do until they clear up their inbox.

Good luck,
--Jack

Tiffany,

A lot of people don't seem to understand that email is to EMAIL things! So it is FANTASTIC for viruses and trojans, they can go all over! You can have fun crashing systems, you can drive admins NUTS by overloading the system with GIGABYTES of GARBAGE! I was at a major international company once when an admin started yelling at a guy for sending an attachment that was almost 800MB(YEP, you read right, 800 MILLION bytes!). Well, MOST email programs today, rather than allowing all that to OBLITERATE the concept, FORBID many things. And I think ALL email servers today can handle attachments, but some may REJECT them since almost all viruses spread through attachments.

SO, YEP, attachments, etc... can cause emails to bounce.

STANDARD limitations?

NO LARGER than 2MB total!(WHY? Because it overloads things, and uses bandwidth. And email is NOT meant to send binary files. They have to be encrypted and decrypted, so a 2MB file can take a LOT more than 2MB of bandwidth)
NO EXEs(Obviously, it could be triggered locally or accidently accessed and cause a problem)
NO blacklisted, or open, servers.(OFTEN used by CROOKS, etc...)

MORE?

NO virus fingerprints.(It is a quick way to determine a BAD routine, but there can be a lot of false positives)
NO spam fingerprints.(It is a quick way to find spam, which is just a WASTE!)

MORE?

NO ZIPs(Zips may even have infected LOADERS!!!!!)

MORE?

NO scripts.(They can trigger seemingly nothing code to cause MAJOR problems.)

MORE?

NO graphics, etc...(They can automatically trigger malicious action)

so how do you know what to watch for? You really don't. It depends not only on the server, but the settings and options.

Steve

yes, what you attach can make a email bouce....too large of an attachment, an .exe file. something that might be mistaken for a virus.