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Credit card in godaddy!

by monsur
6 replies
Dear warriors,

Today I wanted to renew my domain names using my credit card.In the shopping cart,the following options are available :-
Card Number:*
Name On Card:*
Card Type:*
Expiration Date:*

But no option to add 3 digit auto code(That is found behind the card).However,I placed my order using the available info .But I was told -there is a problem with my credit card info.

One of my domain names will expire tomorrow
What should I do?

Please help---
#card #credit #godaddy
  • Profile picture of the author Tina Golden
    Call GoDaddy support and ask them. No one here can really help you with this.

    Tina
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  • Profile picture of the author monsur
    Thank you dear friend for the help.I already emailed them ---waiting for reply
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    Dear Business
    BD Peace
    Printoweb
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    • Profile picture of the author Tina Golden
      I think you might get faster help by a phone call but good luck.

      You also might try again. Could be just some weird glitch in the system?

      Tina
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      Discover how to have fabulous, engaging content with
      Fast & Easy Content Creation
      ***Especially if you don't have enough time, money, or just plain HATE writing***
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      • Profile picture of the author monsur
        Originally Posted by TMG Enterprises View Post

        I think you might get faster help by a phone call but good luck.

        You also might try again. Could be just some weird glitch in the system?

        Tina
        Their reply
        "Our system does not require the three digit credit card security code when making purchases. If you are experiencing any specific errors, please indicate the exact error message that you are receiving. This will assist us further in investigating your current issue. Screen shots are very helpful in explaining what you are seeing on your computer when working with customer support. It is often easier for you and for the support representative if you take a screen shot of what you are seeing and simply send it in. "

        It seems that it is their system fault as I always use the card for online purchase without any problem.

        However,heartfelt thanks to you again
        Signature
        Dear Business
        BD Peace
        Printoweb
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  • Profile picture of the author monsur
    Dear Tina,

    I am sending a pm to you with a view to getting a little help from you.Please check it and reply
    Signature
    Dear Business
    BD Peace
    Printoweb
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  • Profile picture of the author Tsnyder
    Dude... seriously... call them. They have the friendliest, most
    helpful customer service I've ever experienced. Call them!

    Tsnyder
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    If you knew what I know you'd be doing what I do...
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