BBB and Copyrights
The question I am wondering about is this.
The BBB regularly scrapes websites looking for local businesses in each area.
What the BBB then does is create a business profile which includes the following.
Business entity name
Full address
Phone numbers
Business contact name if available on the site.
The BBB does this all the time without the knowledge, consent or any authorization from the actually business owner.
The BBB does not need any formal complaint or kudos from consumers either, they just do it.
So I am wondering if any one has a perspective on this or might even know if its legal for them to republish this information without consent.
I had a major problem two years ago with my insurance restoration company.
I had formed my business in Georgia but my business model required me to travel to other cities out of state. So I was in Indy for a year and during that time the BBB had scraped my info and created a BBB profile.
Two years later I found myself back in my business home town working.
We kept getting cancellations because our clients thought we were lying about being a local company.
Come to find out they were searching my company on the internet and the Indy BBB profile was showing up and not our Atlanta profile.
Founder of JVZoo. All around good guy :)
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