Help Please - Your Ideas Needed - How to Take a Sleeper Company to Online Success?

19 replies
I have a friend with a modestly successful family run company (better than 6 figures of yearly business) who is looking to start up an internet sales division.

The company sells candy. Currently they are importers and sell in bulk or wholesale. Some of the candy comes from their family, and a lot of it is from other sources.

My friend is thinking to set up a store where people can order the candy direct in some kind of pre packaged gift baskets.

They have a website online for the distributors currently (oh, it is a disaster lol) but this would be a fresh site aimed at the private consumers.

I noticed last night that it appears some distributors are selling some of the candies on Amazon.

Anyway, I'm looking for ideas to toss back on different ways to bring the brand to the web and make it something people will think to visit when wanting to get holiday and gift ideas.

They cover a huge variety of candies. Chocolates to lollypops - so it's not like high end Godivas or anything. They have also been primarily seasonal - meaning the bulk of their business is done during big candy type holidays.

If you were given the challenge to take a company like this and bring it one step closer to the consumer, how would you do it?

Oh, these baskets can also be mixed up a bit and could include some better recognized US brands in them - IE some m&m's could be tossed in.

One of these candies (family owned I believe) I remember getting as a kid at the downtown candy store - roughly 30 years ago?

Would the nostalgia spin maybe give them the best selling point?

Your thoughts and ideas appreciated.
#company #ideas #needed #online #sleeper #success
  • Profile picture of the author Caleb Spilchen
    Jill...

    Dang.. I would do a long write up,
    for you but I'm really busy at the moment,
    so I'll be brief, and write something long
    later to expand on this.

    There are two places I would market
    this candy...

    >> Ebay
    >>Amazon

    I've actually bought candy in both
    places individually before...



    Caleb
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    • Profile picture of the author Jill Carpenter
      Originally Posted by Caleb Spilchen View Post

      Jill...

      Dang.. I would do a long write up,
      for you but I'm really busy at the moment,
      so I'll be brief, and write something long
      later to expand on this.

      There are two places I would market
      this candy...

      >> Ebay
      >>Amazon

      I've actually bought candy in both
      places individually before...



      Caleb
      Ha, I would guess at some time you have had some of their candies.

      One candy in particular actually had some 5 star raving reviews on it.

      So you would start up the online store - but feature the gift baskets on ebay and amazon to kick start?
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  • Profile picture of the author Riz
    Are these everyday candies or rare hard to find candies?
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    • Profile picture of the author Jill Carpenter
      Originally Posted by Riz View Post

      Are these everyday candies or rare hard to find candies?
      Well, you might see them stocked on shelves during the holidays. Some of them are the type that you find in small out of the way candy stores.

      The local area where my friend lives has some of the more local stores with some of these candies around.

      I grew up in NY - this company is in a different state - but as I said they were in the little candy store on main street where I grew up.
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  • Profile picture of the author gskesavan
    Check Google for keywords. You could somehow manage to rank it area-wise

    Ebay & Amazon, as Caleb suggested, might do the trick (though I've not personally tried it).

    Whatever you do, please keep us updated. This is a good topic and will help a lot of people.
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  • Profile picture of the author E. Brian Rose
    I once helped a candy company go online. AdWords and other PPC sites paid off very well. As with any competitive market, longtail keywords are the key... and lots of them.
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  • Profile picture of the author MichaelHiles
    I know a big trend for weddings is a "candy table" where people can mix and match bulk candies in bags as favors.

    Look for underdeveloped distribution channels.
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  • Profile picture of the author Caleb Spilchen
    One candy in particular actually had some 5 star raving reviews on it.

    So you would start up the online store - but feature the gift baskets on ebay and amazon to kick start?
    Can I get a review copy



    Caleb
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    • Profile picture of the author Jill Carpenter
      Originally Posted by MichaelHiles View Post

      I know a big trend for weddings is a "candy table" where people can mix and match bulk candies in bags as favors.

      Look for underdeveloped distribution channels.
      That's a good thought and a good way to bring it a bit out of "just for holidays"


      Originally Posted by Caleb Spilchen View Post

      Can I get a review copy



      Caleb
      Don't laugh too hard when you see that site I sent you. lol
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  • Profile picture of the author Caleb Spilchen
    Don't laugh too hard when you see that site I sent you. lol
    The site is amazing. I am really
    serious. This is the first time I
    have ever seen someone make
    candy so dull .

    Caleb
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    • Profile picture of the author Jill Carpenter
      Originally Posted by Caleb Spilchen View Post

      The site is amazing. I am really
      serious. This is the first time I
      have ever seen someone make
      candy so dull .

      Caleb
      I know. I have to talk to him about that this week. It looks like something done a million years ago. And it probably was. No idea what they were thinking on that one. It serves just the distributors - so this new store needs to be very different.
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    • Profile picture of the author Bill Farnham
      The company sells candy. Currently they are importers and sell in bulk or wholesale. Some of the candy comes from their family, and a lot of it is from other sources.
      Jill,

      As someone who sells chocolates online already my first thought was "Man, I hope my distributor never wants to sell retail online...".

      One of the first steps they will need to think through is how selling retail will impact their bulk/wholesale business. Everybody can't be on the first page of the serps for the same keywords and make it work for both parties.

      ~Bill
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      • Profile picture of the author Jill Carpenter
        Originally Posted by Bill Farnham View Post

        Jill,

        As someone who sells chocolates online already my first thought was "Man, I hope my distributor never wants to sell retail online...".

        One of the first steps they will need to think through is how selling retail will impact there bulk/wholesale business. Everybody can't be on the first page of the serps for the same keywords and make it work for both parties.

        ~Bill
        Well, I think this will be a different way for selling the candy. It will be a mixed basket aimed more as a gift item.

        They sell mostly to main street right now - where a gal can get a single candy necklace kind of thing. This online store would sell a basket with the necklace as just one item in the basket - mixed with some other goodies.

        But I see your point and thanks for bringing it up. It gives me a good question to bring to him on how to not pi$$ off the current distributors.
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        • Profile picture of the author LilBlackDress
          Maybe thinking of unique angles for the candy, so it is just not candy but a concept would work.

          With so much competition on the web (doing it so very well) it seems like you would need a twist to grab that piece of the pie.

          So perhaps making special candy-grams for special occasions, bridal and baby shower games that use candy with instructions and candy included - that type of thing.
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  • Profile picture of the author MichaelHiles
    I had actually written up a little bit about P&G's debacle with reflect.com but deleted it thinking that this was just a little candy company.

    But Bill brought up the very valid point anyway... be extremely careful to not alienate your existing distributors and jeopardize your existing revenue.

    This was quite common in the early days of ecommerce when manufacturers and wholesalers were rushing to go direct to the consumer market and disintermediate their distribution channels.
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  • Profile picture of the author Tsnyder
    You might get some ideas at this site...

    Holiday gift giving is easy at Lagomarcino?s.

    This is a small downtown shop in my home town.
    They've been around forever and have a loyal following.
    They ship candy all over the country and do a pretty good
    online business volume.

    Tsnyder
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  • Profile picture of the author paulie888
    I'd echo Caleb's thoughts about putting up a store on Amazon and selling on eBay as well.

    In terms of theme, I'd go with the nostalgia angle you mentioned, and position this as an exclusive "old-world" type candy store with hard to find selections that are difficult, if not impossible to find elsewhere under one roof (if this is true, of course).

    Paul
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    • Profile picture of the author Jill Carpenter
      Originally Posted by paulie888 View Post

      I'd echo Caleb's thoughts about putting up a store on Amazon and selling on eBay as well.

      In terms of theme, I'd go with the nostalgia angle you mentioned, and position this as an exclusive "old-world" type candy store with hard to find selections that are difficult, if not impossible to find elsewhere under one roof (if this is true, of course).

      Paul
      The company started off somewhere in Europe, but currently does import stuff from china and other places - so there is a mix of old stuff and some newer stuff.

      My friends thought was to combine their candies with some better known brands (as mentioned above).

      I'm not really sure how to go about marketing this kind of mixture effectively keeping their brand name in tact.
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      • Profile picture of the author paulie888
        Originally Posted by avenuegirl View Post

        The company started off somewhere in Europe, but currently does import stuff from china and other places - so there is a mix of old stuff and some newer stuff.

        My friends thought was to combine their candies with some better known brands (as mentioned above).

        I'm not really sure how to go about marketing this kind of mixture effectively keeping their brand name in tact.
        It does seem a little tricky to consolidate all these different varieties of candies and still maintain a unified marketing approach.

        Perhaps the online store could be positioned as an eclectic and somewhat exotic candy store that sells a wide variety of hard to get candy, including foreign ones?
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