Aweber offline again or is it just me?

40 replies
This is the second time this month that I'm having issues getting
to my aweber account I was having some issues with my pc but
I was doing some cleaning up and boom got booted...

Anyone else having issues?

--David
#aweber #offline
  • Profile picture of the author briancollins
    Offline for me too David.

    EDIT: I tried a few times for about 10 minutes and it worked neither time.
    Seems to be on now though.
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  • Profile picture of the author Brandon Tanner
    Hey David,

    I was just about to post about this and saw your thread. I just tried to log in to Aweber and they appear to be down for me too.
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  • Profile picture of the author Imran Naseem
    Banned
    [DELETED]
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  • Profile picture of the author Chris Bailey
    Same here.

    Looks like it's trying to come back though.
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  • Profile picture of the author Dave OSullivan
    It's down for system maintenance according to the main page that comes up every so often.

    Dave.
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  • Profile picture of the author Chiayee
    down for me too ><
    Signature

    Nothing to see here

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  • Profile picture of the author Marhelper
    Still down.
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  • Profile picture of the author julesbrad
    The Aweber webform was not appearing on my sites so after unsuccessfully trying the aweber site I came here as I knew it would be reported here if others were having the same problem.

    Thanks for confirming that I'm not the only one
    Signature
    101 Golf Lessons

    1 Hour Muscles - New Fitness/Bodybuilding Product - Looking for affiliates
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    • Profile picture of the author Matt James
      It always goes down whenever I send out to a list...then I get emails saying "your link doesn't work" - boohoo!
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      • Profile picture of the author koolwarrior
        Banned
        I dont know about you...

        But if I'm paying these a**holes $20 a month for their service, and they're down...

        I want two things:

        1) A notice BEFOREHAND that they're going to be down
        2) A partial refund or credit for the time that they're down.

        I was going to send a mailing out, but COULDN'T because they neglected to tell me that they were going to be down for maintenance.

        It's not like we log in EVERY SINGLE DAY to check the news. They need to start EMAILING people when they want to perform these updates!

        Good thing I backed up my list last week.

        I'm bout to set up an autoresponder script on my own server and say fu** these aweber a**holes. They're messing with my money and my business!
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        • Profile picture of the author FrankRumbauskas
          Originally Posted by koolwarrior View Post

          But if I'm paying these a**holes $20 a month for their service, and they're down...
          Well, if you think you're angry, I'm paying $750/month due to the size of my list :confused:

          This is why I'm gradually dumping all third-party services and putting them on my own server. I've had it with all of these services having downtime.
          Signature

          New York Times Best-Selling Author
          Certified Google Partner Company
          Fast Company's Top 30 Most Influential People Online

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  • Profile picture of the author lassitermarketing
    I hear you. They will usually tweet about probs but they are strangely silent. Last time there was a prob like this I lost a lot of $$.
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    Susan Lassiter-Lyons
    http://www.LassiterMarketing.com
    Have fun. Create value.

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  • Profile picture of the author mdunn123
    It's still down for me as well and I have a broadcast that's supposed to be going out right now. This is happening much too often with them and to be honest I'm thinking of switching over to another provider like get response.
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    • Profile picture of the author mscopeland
      I opened a support ticket with them on the 12th to have them do something for me. It's really simple, change the AR series number from X to Y on the few thousand members that came in before date Z.

      Now I could do it my self, by hand, one by one, right. If I had access to the database, would take 10 min, tops!

      Well, it's STILL NOT DONE!!!

      WTF, I have promotions to send out to this list!

      Their support says 24 hours... lol!
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  • Profile picture of the author lakshaybehl
    So sad I just tried logging in and it is definitely a pain somewhere.

    -Lakshay
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  • Profile picture of the author Ephrils
    I just checked and it's off line for me
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    Two Signature lines for rent.

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    • Profile picture of the author FrankRumbauskas
      Still offline.

      Oh yeah, in addition to the $750/month to aweber, I spend about $500/day on AdWords.

      Yeah, I'm really, really over hosted services that can't keep their s*** up and running.
      Signature

      New York Times Best-Selling Author
      Certified Google Partner Company
      Fast Company's Top 30 Most Influential People Online

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  • Profile picture of the author Ryan_Taylor
    I just came over here to see if anyone else is down. I love Aweber, but man do I hate them too!
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    • Profile picture of the author Dean Shainin
      Perfect timing! Got to love Aweber.

      Just as I'm in the middle of creating a mailing.

      Was thinking it was at my end...

      Cheers,
      Dean
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  • Profile picture of the author Nick Brighton
    After a few attempts, I got in - but no css stylesheet attached so it looked like something from 1995. I went to add a new message and then the connection was "broken". So annoying.

    What's more - I wonder if this would affect sign ups? I know that if you use their java script for your opt in form, it could disappear when this s##t happens, right?

    That's not an ideal scenario when you're shovelling adwords clicks through 24/7 to an opt in page that has no opt in form.

    Grrr...
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  • Profile picture of the author koolwarrior
    Banned
    it is affecting signups. i actually had someone email me saying that they tried to sign up for my free course, and they couldn't because the form wasn't working.

    GEE, I WONDER WHY?

    FU** AWEBER. I'M DEFINITELY INSTALLING THAT A/R SCRIPT ON MY SERVER LATER TODAY.

    It's like we're giving Aweber our money for NOTHING. We get lousy support, lack of communication, and for what? $20+ a month?

    I feel bad for the dude shelling out $750 a month to these di**heads.

    This is making freeautobot.com look better and better each day...and they're FREE!

    I know freeautobot is crap...but at least they're UP!
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    • Profile picture of the author SeanIM
      It's offline here too...



      "All your emails are belong to us."
      Signature
      Sean Mitchell -
      Online Marketing & Tech Consultant Since 1999
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  • Profile picture of the author Mike Hill
    Yeah this is a hard pill to swallow every month and sometimes I have to login several times before it will allow me past the "Error wrong login name or password."

    Hu.... I have RoboForm so I know my user and password are always correct. After about 5 attempts it lets me in...
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  • Profile picture of the author Mike Hill
    They are now back up... for how Long I do not know... LOL

    Mike Hill
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  • Profile picture of the author Nick Brighton
    Get response is $2.05 cheaper and come with more bonuses - $250 worth of 'em.

    Marlon Sanders testifies to their services too. Hmm, something to think about me thinks.
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    • Profile picture of the author Rod Cortez
      Originally Posted by Nick Brighton View Post

      Get response is $2.05 cheaper and come with more bonuses - $250 worth of 'em.

      Marlon Sanders testifies to their services too. Hmm, something to think about me thinks.
      What's funny about that is that the last few emails I got from Marlon were sent from his Aweber account.

      I also logged into my Aweber account this morning twice without a hitch.

      RoD
      Signature
      "Your personal philosophy is the greatest determining factor in how your life works out."
      - Jim Rohn
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  • Profile picture of the author David_Thompson
    I just an email from a subscriber that signup process isn't working
    too well still, so guys check your sites.

    --David
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    JV partnership wanted, Lets grow your list for free. Nothing to do with giveaways. PM Now
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  • Profile picture of the author Spike SpiegelIM
    Seems to me that Aweber's service lately has been spotty, it can get pretty annoying sometimes. Seems to be back now..
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    • Profile picture of the author globalpro
      OK,

      They are back up now.

      I chatted with someone on live chat and when I asked about whether the problem had been corrected, she acted like 'what problem?'

      Makes me wonder.

      Thanks,

      John
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  • Profile picture of the author Lee McIntyre
    I've always been a massive Aweber fan but I'm getting increasingly frustrated with the amount of downtime at the moment.

    Whenever I subscribe to someone's list I can always tell they use Aweber when there's a big delay waiting for the confirmation email.

    Even sending myself test broadcasts seems to become slower by the day.

    I hate to grumble but I'm at a point where I'm going to investigate other potential services.

    Still, you can't have it all i guess!

    Lee McIntyre
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    • Profile picture of the author Mark McWilliams
      Originally Posted by Lee McIntyre View Post

      I've always been a massive Aweber fan but I'm getting increasingly frustrated with the amount of downtime at the moment.
      While I don't have a massive list, there are a few reasons why I did decide to signup with AWeber even after they upgraded their entire site and service with that new tracking.

      The main reason's were that it was always recommended by the people I followed. Every-so-often I'd got told that AWeber were the best, and they didn't even have anything to say about GetResponse! - AWeber have a better looking user area, with simple and effective processes. I don't like the GetResponse confirmation pages with all that extra cr@p they add, I mean, what is the point in that? And it just doesn't happen with those pages, what about the ones were you confirm that you want to unsubscribe. They try and get you onto someone elses list?!

      ...So for me, I really liked AWeber, and went with it due to all the GREAT things I'd been told about it!

      No company wants to go down, but yeah, it would be nice to know more about why it did go down, and what had to be fixed. It might help people understand how it was unexpected, and see that it couldn't have been prevented.

      Originally Posted by Lee McIntyre View Post

      Still, you can't have it all I guess!
      I think you summed that up pretty well there Lee, and as much as I hate the downtime, I'd rather not have any self-hosted autoresponder, as you never know what kind of problems are just around the corner!

      Guess we'll juts have to wait and see?!

      Thanks
      Mark
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      On mark.mcwilliams.me or @markmcwilliams you'll find me!
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      • Profile picture of the author Chris Lockwood
        Originally Posted by Mark McWilliams View Post

        I don't like the GetResponse confirmation pages with all that extra cr@p they add, I mean, what is the point in that? And it just doesn't happen with those pages, what about the ones were you confirm that you want to unsubscribe. They try and get you onto someone elses list?!
        Why not use your own confirmation page and removal page? GR offers both; aweber does not offer the latter- at least I've never seen it.
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  • Profile picture of the author Derek S
    Man... despite all the amounts of aweber fans here on the forum - I'm going with Get Response and avoiding all this.

    The way I figure - the Number 2 company will always work harder to become number 1
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    --- Work Smart... Not Hard ---

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    • Profile picture of the author mobility
      This is the 2nd time this month that Aweber has been down (unannounced and unplanned). They had downtime on Oct. 30th, and now today. It's really annoying when you know you're losing signups. Even worse, click-tracking doesn't work when Aweber.com goes down. This means you get people emailing you, "The link doesn't work." I feel especially bad for people who are using the Javascript version for opt-in boxes. Apparently, the Javascript opt-in boxes disappear when Aweber.com goes down.

      As a result of today's downtime (combined with the downtime on 10/30), I am now monitoring Aweber's uptime---using a web monitoring service. I will get an email when Aweber.com goes down. This way I can pause any Adwords ads that are running.

      Here's what I don't understand. Why is the "Add Lead" script linked to Aweber.com's uptime? Wouldn't it be possible for Aweber to continue adding leads for clients---even if their site is offline? Surely, there's a way to separate the two. Even more annoying than the downtime is the vague explanations for the downtime. "Our developers had to sort out an issue that popped up." Really? That's the best explanation they can give?!
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  • Profile picture of the author David_Thompson
    Aweber does offer removal page and but you have
    to look around a bit to find where it is.

    --David
    Signature
    JV partnership wanted, Lets grow your list for free. Nothing to do with giveaways. PM Now
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  • Profile picture of the author DougBarger
    Hey David, I sent out my broadcast about an hour ago and had no problems.

    I was using the new add twitter feature by aweber and it also appeared on twitter updates in real time which was good for some extra clickthroughs too.

    I didn't experience any problems at all, but don't know what variables there could have been.

    Hope it works for you man.

    If anyone wants empirical evidence and documented proof that aweber has been working fine today

    just ask, I got it recorded.
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