Aweber offline again or is it just me?

by David_Thompson

Posted: 15 years ago 40 replies

INTERNET MARKETING

This is the second time this month that I'm having issues getting
to my aweber account I was having some issues with my pc but
I was doing some cleaning up and boom got booted...

Anyone else having issues?

--David

#aweber #offline

briancollins 15 years ago

Offline for me too David.

EDIT: I tried a few times for about 10 minutes and it worked neither time.
Seems to be on now though.
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Brandon Tanner 15 years ago

Hey David,

I was just about to post about this and saw your thread. I just tried to log in to Aweber and they appear to be down for me too.
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Imran Naseem Banned 15 years ago

[DELETED]

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- David_Thompson 15 years ago
  
  Ok so I'm not going crazy...and no one is coming with the straitjacket...lol
  
  --David
  
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  Chris Bailey 15 years ago
  
  Originally Posted by David_Thompson
  
  Ok so I'm not going crazy...and no one is coming with the straitjacket...lol
  
  --David
  
  We can neither confirm nor deny that.
  
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Chris Bailey 15 years ago

Same here.

Looks like it's trying to come back though.
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Dave OSullivan 15 years ago

It's down for system maintenance according to the main page that comes up every so often.

Dave.
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Chiayee 15 years ago

down for me too ><
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Nothing to see here
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Marhelper 15 years ago

Still down.
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julesbrad 15 years ago

The Aweber webform was not appearing on my sites so after unsuccessfully trying the aweber site I came here as I knew it would be reported here if others were having the same problem.

Thanks for confirming that I'm not the only one
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- Matt James 15 years ago
  
  It always goes down whenever I send out to a list...then I get emails saying "your link doesn't work" - boohoo!
  
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  koolwarrior Banned 15 years ago
  
  I dont know about you...
  
  But if I'm paying these a**holes $20 a month for their service, and they're down...
  
  I want two things:
  
  1) A notice BEFOREHAND that they're going to be down
  2) A partial refund or credit for the time that they're down.
  
  I was going to send a mailing out, but COULDN'T because they neglected to tell me that they were going to be down for maintenance.
  
  It's not like we log in EVERY SINGLE DAY to check the news. They need to start EMAILING people when they want to perform these updates!
  
  Good thing I backed up my list last week.
  
  I'm bout to set up an autoresponder script on my own server and say fu** these aweber a**holes. They're messing with my money and my business!
  
  Thanks
  
  1 reply
  
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  FrankRumbauskas 15 years ago
  
  Originally Posted by koolwarrior
  
  But if I'm paying these a**holes $20 a month for their service, and they're down...
  
  Well, if you think you're angry, I'm paying $750/month due to the size of my list :confused:
  
  This is why I'm gradually dumping all third-party services and putting them on my own server. I've had it with all of these services having downtime.
  
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lassitermarketing 15 years ago

I hear you. They will usually tweet about probs but they are strangely silent. Last time there was a prob like this I lost a lot of $$.
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- Mark McWilliams 15 years ago
  
  Twitter / AWeber: hey all, our developers ar ...
  
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mdunn123 15 years ago

It's still down for me as well and I have a broadcast that's supposed to be going out right now. This is happening much too often with them and to be honest I'm thinking of switching over to another provider like get response.
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- mscopeland 15 years ago
  
  I opened a support ticket with them on the 12th to have them do something for me. It's really simple, change the AR series number from X to Y on the few thousand members that came in before date Z.
  
  Now I could do it my self, by hand, one by one, right. If I had access to the database, would take 10 min, tops!
  
  Well, it's STILL NOT DONE!!!
  
  WTF, I have promotions to send out to this list!
  
  Their support says 24 hours... lol!
  
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lakshaybehl 15 years ago

So sad I just tried logging in and it is definitely a pain somewhere.

-Lakshay
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Ephrils 15 years ago

I just checked and it's off line for me
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- FrankRumbauskas 15 years ago
  
  Still offline.
  
  Oh yeah, in addition to the $750/month to aweber, I spend about $500/day on AdWords.
  
  Yeah, I'm really, really over hosted services that can't keep their s*** up and running.
  
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Ryan_Taylor 15 years ago

I just came over here to see if anyone else is down. I love Aweber, but man do I hate them too!
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- Dean Shainin 15 years ago
  
  Perfect timing! Got to love Aweber.
  
  Just as I'm in the middle of creating a mailing.
  
  Was thinking it was at my end...
  
  Cheers,
  Dean
  
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Nick Brighton 15 years ago

After a few attempts, I got in - but no css stylesheet attached so it looked like something from 1995. I went to add a new message and then the connection was "broken". So annoying.

What's more - I wonder if this would affect sign ups? I know that if you use their java script for your opt in form, it could disappear when this s##t happens, right?

That's not an ideal scenario when you're shovelling adwords clicks through 24/7 to an opt in page that has no opt in form.

Grrr...
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koolwarrior Banned 15 years ago

it is affecting signups. i actually had someone email me saying that they tried to sign up for my free course, and they couldn't because the form wasn't working.

GEE, I WONDER WHY?

FU** AWEBER. I'M DEFINITELY INSTALLING THAT A/R SCRIPT ON MY SERVER LATER TODAY.

It's like we're giving Aweber our money for NOTHING. We get lousy support, lack of communication, and for what? $20+ a month?

I feel bad for the dude shelling out $750 a month to these di**heads.

This is making freeautobot.com look better and better each day...and they're FREE!

I know freeautobot is crap...but at least they're UP!
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- SeanIM 15 years ago
  
  It's offline here too...
  
  "All your emails are belong to us."
  
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Mike Hill 15 years ago

Yeah this is a hard pill to swallow every month and sometimes I have to login several times before it will allow me past the "Error wrong login name or password."

Hu.... I have RoboForm so I know my user and password are always correct. After about 5 attempts it lets me in...
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Mike Hill 15 years ago

They are now back up... for how Long I do not know... LOL

Mike Hill
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- Himore 15 years ago
  
  Yup. Back up again now.
  
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Nick Brighton

15 years ago

Get response is $2.05 cheaper and come with more bonuses - $250 worth of 'em.

Marlon Sanders testifies to their services too. Hmm, something to think about me thinks.

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Rod Cortez

15 years ago

Originally Posted by Nick Brighton

Get response is $2.05 cheaper and come with more bonuses - $250 worth of 'em.

Marlon Sanders testifies to their services too. Hmm, something to think about me thinks.

What's funny about that is that the last few emails I got from Marlon were sent from his Aweber account.

I also logged into my Aweber account this morning twice without a hitch.

RoD

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David_Thompson 15 years ago

I just an email from a subscriber that signup process isn't working
too well still, so guys check your sites.

--David
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Spike SpiegelIM 15 years ago

Seems to me that Aweber's service lately has been spotty, it can get pretty annoying sometimes. Seems to be back now..
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- globalpro 15 years ago
  
  OK,
  
  They are back up now.
  
  I chatted with someone on live chat and when I asked about whether the problem had been corrected, she acted like 'what problem?'
  
  Makes me wonder.
  
  Thanks,
  
  John
  
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Lee McIntyre

15 years ago

I've always been a massive Aweber fan but I'm getting increasingly frustrated with the amount of downtime at the moment.

Whenever I subscribe to someone's list I can always tell they use Aweber when there's a big delay waiting for the confirmation email.

Even sending myself test broadcasts seems to become slower by the day.

I hate to grumble but I'm at a point where I'm going to investigate other potential services.

Still, you can't have it all i guess!

Lee McIntyre

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Mark McWilliams

15 years ago

Originally Posted by Lee McIntyre

I've always been a massive Aweber fan but I'm getting increasingly frustrated with the amount of downtime at the moment.

While I don't have a massive list, there are a few reasons why I did decide to signup with AWeber even after they upgraded their entire site and service with that new tracking.

The main reason's were that it was always recommended by the people I followed. Every-so-often I'd got told that AWeber were the best, and they didn't even have anything to say about GetResponse! - AWeber have a better looking user area, with simple and effective processes. I don't like the GetResponse confirmation pages with all that extra cr@p they add, I mean, what is the point in that? And it just doesn't happen with those pages, what about the ones were you confirm that you want to unsubscribe. They try and get you onto someone elses list?!

...So for me, I really liked AWeber, and went with it due to all the GREAT things I'd been told about it!

No company wants to go down, but yeah, it would be nice to know more about why it did go down, and what had to be fixed. It might help people understand how it was unexpected, and see that it couldn't have been prevented.

Originally Posted by Lee McIntyre

Still, you can't have it all I guess!

I think you summed that up pretty well there Lee, and as much as I hate the downtime, I'd rather not have any self-hosted autoresponder, as you never know what kind of problems are just around the corner!

Guess we'll juts have to wait and see?!

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Mark

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Chris Lockwood

15 years ago

Originally Posted by Mark McWilliams

I don't like the GetResponse confirmation pages with all that extra cr@p they add, I mean, what is the point in that? And it just doesn't happen with those pages, what about the ones were you confirm that you want to unsubscribe. They try and get you onto someone elses list?!

Why not use your own confirmation page and removal page? GR offers both; aweber does not offer the latter- at least I've never seen it.

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Derek S 15 years ago

Man... despite all the amounts of aweber fans here on the forum - I'm going with Get Response and avoiding all this.

The way I figure - the Number 2 company will always work harder to become number 1
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- mobility 15 years ago
  
  This is the 2nd time this month that Aweber has been down (unannounced and unplanned). They had downtime on Oct. 30th, and now today. It's really annoying when you know you're losing signups. Even worse, click-tracking doesn't work when Aweber.com goes down. This means you get people emailing you, "The link doesn't work." I feel especially bad for people who are using the Javascript version for opt-in boxes. Apparently, the Javascript opt-in boxes disappear when Aweber.com goes down.
  
  As a result of today's downtime (combined with the downtime on 10/30), I am now monitoring Aweber's uptime---using a web monitoring service. I will get an email when Aweber.com goes down. This way I can pause any Adwords ads that are running.
  
  Here's what I don't understand. Why is the "Add Lead" script linked to Aweber.com's uptime? Wouldn't it be possible for Aweber to continue adding leads for clients---even if their site is offline? Surely, there's a way to separate the two. Even more annoying than the downtime is the vague explanations for the downtime. "Our developers had to sort out an issue that popped up." Really? That's the best explanation they can give?!
  
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David_Thompson 15 years ago

Aweber does offer removal page and but you have
to look around a bit to find where it is.

--David
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DougBarger 15 years ago

Hey David, I sent out my broadcast about an hour ago and had no problems.

I was using the new add twitter feature by aweber and it also appeared on twitter updates in real time which was good for some extra clickthroughs too.

I didn't experience any problems at all, but don't know what variables there could have been.

Hope it works for you man.

If anyone wants empirical evidence and documented proof that aweber has been working fine today

just ask, I got it recorded.
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Aweber offline again or is it just me?

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