Help with DL Guard and DigiResults Please

29 replies
Hi Warriors,

I posted this over at DL Guard, but thought I would ask you guys as well...

I am creating info products and rather than use $7 script I want to use DL Guard and an affiliate program.

I found DigiResults and liked what they were offering: instant payment, split commissions, 0-100% commission rate.

It seems to be a good fit for my business model

I contacted them and asked were they compatible with DL Guard. The response I got from support was:

DigiResults works fine with DLGuard. Since DigiResults basically sends the same information as Clickbank does, it works with almost all of the download protection tools that work with Clickbank.

All good so far...

Now...

How do I make this happen?

Can anyone help me?

Cheers
Kym

p.s I have version 4.5
#digiresults #guard
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  • Profile picture of the author Chris Thompson
    Unless Sam has built support for this directly into DL Guard I think some customization would be required.

    Why not just pick one of the affiliate networks that is already compatible with DL Guard? There are so many! What's so special about the one you want?
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    • Profile picture of the author Kym Lawn
      Originally Posted by Chris Thompson View Post

      Unless Sam has built support for this directly into DL Guard I think some customization would be required.

      Why not just pick one of the affiliate networks that is already compatible with DL Guard? There are so many! What's so special about the one you want?
      Hey Chris, if you know of one that does the same as DigiResults, let me know.

      I like:
      0 - 100% comission
      Affiliate (and me) paid instantly, not one for one as most of them are...

      Cheers
      Kym
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      • Profile picture of the author Johnny Slater
        You are aware that those options only work with PayPal right, you can't do that with Clickbank, no matter what systems you are trying to integrate.

        Also, even though the affiliate is paid at the time of sale, you are still recieving all the payment and paying out the commission so you will be responsible for filing proper tax forms for your affiliates.

        Originally Posted by Kym Lawn View Post

        Hey Chris, if you know of one that does the same as DigiResults, let me know.

        I like:
        0 - 100% comission
        Affiliate (and me) paid instantly, not one for one as most of them are...

        Cheers
        Kym
        Signature

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        • Profile picture of the author Kym Lawn
          Originally Posted by Johnny Slater View Post

          You are aware that those options only work with PayPal right, you can't do that with Clickbank, no matter what systems you are trying to integrate.

          Also, even though the affiliate is paid at the time of sale, you are still receiving all the payment and paying out the commission so you will be responsible for filing proper tax forms for your affiliates.
          Hi Johnny,

          Yes I am aware that it's only Pay Pal, which is fine by me, I am not wanting to be on click bank with this project at the moment. They don't do a flexible enough commission structure for me.

          Not so sure about the affiliate payment section though. My understanding was that DigiResults takes care of everything...

          I'll go and re read that bit

          Cheers
          Kym
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          • Profile picture of the author Johnny Slater
            DigiResults works using the adaptive payments api that Paypal came out with a while back. The way it works is you get the payment and PayPal pays out affiliates in the background automatically.

            It works in a very similar way that RAP, VMS, $7 Secrets, RRP, and a few other programs work. With these systems the payment is rotated between the seller and affiliate, with Digiresults the payment always goes to the seller but PayPal does split the payment out to the affiliates behind the scenes.

            Digiresults does use a new way of handling affiliate payouts, and it is a very good way to handle things. However, you do need to realize that since you are receiving all the payments then having commissions automatically paid that you will be responsible for affiliate tax information.


            Originally Posted by Kym Lawn View Post

            Not so sure about the affiliate payment section though. My understanding was that DigiResults takes care of everything...
            Signature

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            • Profile picture of the author Kym Lawn
              Originally Posted by Johnny Slater View Post

              However, you do need to realize that since you are receiving all the payments then having commissions automatically paid that you will be responsible for affiliate tax information.
              Thank you,

              As an Australian businesswoman am I obligated to adhere to the tax rules of other countries? (not trying to be smart arsey - just wanting to do the right thing)

              Does anyone know if those tax rules apply internationally, or is it only for USA?

              I would think that each country has a separate tax law.

              I can see it becoming a logistic nightmare to manage...

              Cheers
              Kym
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          • Profile picture of the author Tim Franklin
            I just looked over the terms, and it appears that they can refund using your paypal account at any time, this is somewhat disturbing, as it is information that could be abused,

            I.E. user buys your product then a few days later asks for a refund, so the problem I see here is that you are on the hook for the entire dollar amount, including any money paid to an affiliate, (at least that is the way it looks) This is really bad, because if it is known, that the refund thing is automatic, (done by a PHP script and not by a human) then you could end up refunding more money than you take in, unless they have some kind of structure to refund the affiliate payments, and I can see paypal having real problems with this auto refund thing in the future, perhaps not right now but if it becomes an issue later, (which it will, its guaranteed to happen)

            I dont think I could risk that type of exposure myself, but perhaps they will change the auto refund thing in the future.

            Originally Posted by Kym Lawn View Post

            Hi Johnny,

            Yes I am aware that it's only Pay Pal, which is fine by me, I am not wanting to be on click bank with this project at the moment. They don't do a flexible enough commission structure for me.

            Not so sure about the affiliate payment section though. My understanding was that DigiResults takes care of everything...

            I'll go and re read that bit

            Cheers
            Kym
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            • Profile picture of the author Kym Lawn
              Originally Posted by Tim Franklin View Post

              I just looked over the terms, and it appears that they can refund using your paypal account at any time, this is somewhat disturbing, as it is information that could be abused,

              I.E. user buys your product then a few days later asks for a refund, so the problem I see here is that you are on the hook for the entire dollar amount, including any money paid to an affiliate, (at least that is the way it looks)
              Tim,
              Thanks for your concerns...
              I just went to re-read , so I copied this:

              Refunds are part of doing business online.
              Vendors have total control over refunds. You choose your own policy. When a customer requests a refund, they'll contact your support email.
              Once you grant a refund, our Direct Commission Technology automatically reverses the money from both your account and your affiliates account. You'll never worry about affiliates promoting and then disappearing and leaving you with the bill when a customer requests a refund.
              Cheers
              Kym
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              • Profile picture of the author Johnny Slater
                Kim, this is one issue that most people don't think about, what happens when the affiliate doesn't have any money in their account and can't process their part of the refund?

                This could cause huge issues for a seller so if you want to use DigiResults I suggest you make sure they are very clear on how this situation is handled.

                Originally Posted by Kym Lawn View Post

                Tim,
                Thanks for your concerns...
                I just went to re-read , so I copied this:

                Cheers
                Kym
                Signature

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                • Profile picture of the author Kym Lawn
                  Originally Posted by Johnny Slater View Post

                  Kim, this is one issue that most people don't think about, what happens when the affiliate doesn't have any money in their account and can't process their part of the refund?

                  This could cause huge issues for a seller so if you want to use DigiResults I suggest you make sure they are very clear on how this situation is handled.
                  Johnny, Thank you... Lightbulbs go off in head!!!

                  I hadn't thought of that.
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  • Profile picture of the author Sheryl Polomka
    Sorry Kym can't help, but just wanted to ask if DLGuard has the option for this digiresults? You know when you're setting up a product in GLGuard you choose Clickbank, Paypal, 2CO or other - is there an option there for digiresults?

    If not, then submit a ticket to Sam and I'm sure he will help, he's pretty good with support.
    Signature
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  • Profile picture of the author Jesus Perez
    I'm in the same boat. I want to use DigiResults with DLGuard and/or Wishlist Member but have no idea what the next step is.

    Andy, hook it up, man!
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    • Profile picture of the author Kym Lawn
      Originally Posted by Jesus Perez View Post

      I'm in the same boat. I want to use DigiResults with DLGuard and/or Wishlist Member but have no idea what the next step is.

      Andy, hook it up, man!
      DigiResults support said that it was possible...

      I just don't know how :confused:

      Since they are 9 - 5 US time and I am an impatient Aussie, I thought I would ask here

      Cheers
      Kym
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  • Profile picture of the author Chris Thompson
    I just checked my login panel and digiresults is NOT in there.
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  • Profile picture of the author Alexandre Valois
    I give this thread 2 hours before Super Sam Stephen jumps in to the rescue.
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  • Profile picture of the author Alexandre Valois
    Watching this thread since I was going to ask the same question over the week-end when I get to kick back and work on my latest project.

    Actually, I have many projects for which a DigiResult/DLGuard integration will be required.

    I'm far from being a wizz, but I do catch a glimpse of genius once in a while. If I figure it out before the man steps in, I'll let you know.
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    • Profile picture of the author Kym Lawn
      Originally Posted by Alexandre Valois View Post

      Watching this thread since I was going to ask the same question over the week-end when I get to kick back and work on my latest project.

      Actually, I have many projects for which a DigiResult/DLGuard integration will be required.

      I'm far from being a wizz, but I do catch a glimpse of genius once in a while. If I figure it out before the man steps in, I'll let you know.
      I have also asked in the DL Guard forum as well...
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  • Profile picture of the author Michael Mayo
    Kym, Listen to Johnny.

    He has also developed a few membership systems that use payment processors.
    I know, I use 1 or 2 of his scripts.

    Good Night All!
    Have a Great Day!
    Michael
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  • Profile picture of the author samstephens
    Hi Kym!

    I just replied to your thread on the DLGuard forum, but figured I'd jump in here.

    I've been working with Andy and his developer on a DigiResults integration - if it's possible to use just normal Clickbank, then you could give it a shot and see if it works.

    Do you already have a copy of DLGuard, and a DigiResults account?

    But yes, I'll also be adding a proper DigiResults integration as well.

    cheers
    Sam
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    DLGuard v5 - The Warrior Edition
    Full integration with JVZoo, DigiResults, and WSO Pro for secure WSO's and WSO memberships.

    www.dlguard.com
    Serving the Warrior Forum since 2004
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    • Profile picture of the author Kym Lawn
      Originally Posted by samstephens View Post

      Hi Kym!

      Do you already have a copy of DLGuard, and a DigiResults account?
      Thanks Sam,

      Yes I do have both DL Guard and DigiResults account

      I'll head over to the DL Guard forum now

      Cheers
      Kym
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  • Profile picture of the author Tim Franklin
    To provide the services you requested, PayPal must give DigiResults permission to:
    • Retrieve your name.
    • Retrieve your email address.
    • Refund
    • Access transaction information. Information includes email address, phone number, and shipping address. PayPal never shares your bank or card information.
    Optional Parameters By clicking Agree and Continue, you give PayPal the permissions stated above.
    This far too much access, I mean what happens if they get hacked, then all your customers phone numbers and email addresses, are then compromised, No I think I will stay far away from these people,

    hope it works out, for you, best of luck
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    • Profile picture of the author Kym Lawn
      Originally Posted by Tim Franklin View Post

      This far too much access, I mean what happens if they get hacked, then all your customers phone numbers and email addresses, are then compromised, No I think I will stay far away from these people, hope it works out, for you, best of luck
      Tim, Thanks so much for your input.

      I think I will put the breaks on and have a rethink about how I am going to manage the affiliate thing.

      There are so many nuances that I haven't though of. I really do appreciate all of the guidance I have received in this thread.

      Maybe I need to look at something else altogether...

      Any suggestions?
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      • Profile picture of the author Tim Franklin
        Originally Posted by Kym Lawn View Post

        Tim, Thanks so much for your input.

        I think I will put the breaks on and have a rethink about how I am going to manage the affiliate thing.

        There are so many nuances that I haven't though of. I really do appreciate all of the guidance I have received in this thread.

        Maybe I need to look at something else altogether...

        Any suggestions?

        I would have to read up on them you may consider
        RAP Bank*Instant Commissions Vault

        As a possibility, They seem to have a nice user interface as well, but I have not looked at the terms and conditions, as they say the devil is in the details,
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    • Profile picture of the author Andy Fletcher
      Originally Posted by Kym Lawn View Post

      Hi Warriors,

      I posted this over at DL Guard, but thought I would ask you guys as well...

      I am creating info products and rather than use $7 script I want to use DL Guard and an affiliate program.

      I found DigiResults and liked what they were offering: instant payment, split commissions, 0-100% commission rate.

      It seems to be a good fit for my business model

      I contacted them and asked were they compatible with DL Guard. The response I got from support was:

      DigiResults works fine with DLGuard. Since DigiResults basically sends the same information as Clickbank does, it works with almost all of the download protection tools that work with Clickbank.

      All good so far...

      Now...

      How do I make this happen?

      Can anyone help me?

      Cheers
      Kym

      p.s I have version 4.5
      Hi Kym,

      The official line is that we're 9-5 but myself and the developers I'm working with live at our PCs so you can always get in touch with us. My skype is listed on my profile but if you add me please change the default message. I get tons of random add requests a day and it's hard to pick out the real people from the spam there

      Sam is going to add official support to DLG but it should "just work" if you treat DigiResults as Clickbank. If that doesn't make much sense then get in touch and I'll be happy to help you get it setup.

      Originally Posted by Jesus Perez View Post

      I'm in the same boat. I want to use DigiResults with DLGuard and/or Wishlist Member but have no idea what the next step is.

      Andy, hook it up, man!
      As noted above it works now but if you want it to be labelled "DigiResults" instead of "Clickbank" in the interface then we need to get the 3rd party developers to add it. Sam is already on this btw (No surprises there )

      Originally Posted by Johnny Slater View Post

      DigiResults works using the adaptive payments api that Paypal came out with a while back. The way it works is you get the payment and PayPal pays out affiliates in the background automatically.

      It works in a very similar way that RAP, VMS, $7 Secrets, RRP, and a few other programs work. With these systems the payment is rotated between the seller and affiliate, with Digiresults the payment always goes to the seller but PayPal does split the payment out to the affiliates behind the scenes.

      Digiresults does use a new way of handling affiliate payouts, and it is a very good way to handle things. However, you do need to realize that since you are receiving all the payments then having commissions automatically paid that you will be responsible for affiliate tax information.
      This is true but is only actually relevant to the US. It's the only country (to the best of our knowledge) that requires this kind of double reporting. Most (all) other nations trust their citizens to be honest on their own.

      That said, we're putting systems in place so we can cover all this for Americans as well. Within a few months we should be as simple to use as Clickbank on that front.

      Originally Posted by Johnny Slater View Post

      Kim, this is one issue that most people don't think about, what happens when the affiliate doesn't have any money in their account and can't process their part of the refund?

      This could cause huge issues for a seller so if you want to use DigiResults I suggest you make sure they are very clear on how this situation is handled.
      DigiResults requires all users to link a verified PayPal account. In order to verify a PayPal account and make it eligible for linking it has to be linked to a verified funding source (aka a bank account). This means PayPal are able to recover refunds from both PayPal account and bank account.

      Further, we have systems in place to lock out any affiliate that this happens to. So far it's only happened to one guy and it was an innocent mistake (coupled with a PayPal glitch) and that's across a *lot* of money traded through the system.

      Originally Posted by Tim Franklin View Post

      This far too much access, I mean what happens if they get hacked, then all your customers phone numbers and email addresses, are then compromised, No I think I will stay far away from these people,

      hope it works out, for you, best of luck
      I respect your decision not to use the service due to the access required but we're not "these people".

      Myself and my team have a wealth of experience setting up and running online companies and managing the data security that entails.

      Cheers,

      Andy
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      • Profile picture of the author Tim Franklin
        I respect your decision not to use the service due to the access required but we're not "these people".

        Myself and my team have a wealth of experience setting up and running online companies and managing the data security that entails.

        Cheers,

        Andy
        Thanks for your reply, I have replied to your public lashing
        in private as it should be,
        if you need to respond please feel free to PM me, thanks.
        Tim
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        • Profile picture of the author Andy Fletcher
          Originally Posted by Tim Franklin View Post

          Thanks for your reply, I have replied to your public lashing
          in private as it should be,
          if you need to respond please feel free to PM me, thanks.
          Tim
          I've sent you a PM. Apologies if it came off as a "public lashing". I guess I was just a bit offended by your choice of words. Something I really shouldn't do on a public forum
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      • Profile picture of the author Jesus Perez
        Originally Posted by Andy Fletcher View Post

        As noted above it works now but if you want it to be labelled "DigiResults" instead of "Clickbank" in the interface then we need to get the 3rd party developers to add it. Sam is already on this btw (No surprises there )
        Aha! I get it now. Thanks, Andy.
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  • Profile picture of the author zorus
    what about use paydotcom, dlguard support that too
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