4 shopping carts compared... any expriences?

10 replies
Hello,

I'm new at Warrior Forum. I think I accidentally hit "preview post" instead of "submit new thread". So I'm retyping it. Sorry if I accidentally type the same message twice.

I've been researching shopping carts. The goal is to have the cart software/script generate the "add to cart" and "view cart" button functionality, and then place this code into an already-written website. This will be for digital downloads only, so inventory-management capabilities are irrelevant features. I am definitely NOT looking for an all-in-one site generation environment. I only want the coded shopping cart buttons, which I will place into an already-written site.

I've narrowed it down to these four. They all allow you to skip the code-bloat-wizard stuff, and get straight at the cart buttons. They all support digital download features. They all have built-in security to guard against unauthorized downloads of your products. They all integrate with the payment gateways, etc. They all have some sort of site operator dashboard to create and manage your shopping cart buttons:

1) Shopsite Pro
2) 1shoppingcart
3) e-junkie
4) dlGuard

Here are my initial observations on each:

Shopsite Pro: Seems to like to be included within hosting provider structures. The script installs directly onto your domain servers. I believe this means you can keep the checkout URL within your domain structure, rather than having to bounce the shopper out to some site URL that is not yours. The Shopsite website seems to emphasize that your hosting provider will provide the tech support. But then the hosting provider says it's Shopsite's responsibility. It's the weekend, so I'm not able to call Shopsite and get clarification on this.

1shoppingcart: the most expensive of the four. But it does have one advantage over all the others: the option to pay about $39/month to get a dedicated rep you can call during normal business hours. That is a huge plus, and some people will willingly pay money to be able to pick up the phone and get immediate answers to pressing questions. Live phone support I find particularly helpful when I am learning a new digital environment/process. This could be well worth it. A downside is that the script is hosted not on your site, so the shopper has to get bumped out to their mcssl URL during checkout. This is a minus. If you shop at Amazon, for example, you don't get flipped to another domain during checkout. Some people may not have issue with this. I find it cheezy to have to bump a customer like that.

e-junkie: They seem to be more focused on digital downloads than the above two. They have a "pdf stamping" feature to discourage illegal filesharing. If you want, the product will be striped with the buyer's email, name, and transaction number on the upper left corner of every page when they download their product. Then, if you find your file "out in the wild" in an unauthorized location, you can trace whose file this is. This can help encourage honesty on the part of the buyer. e-junkie has some phone support it appears (if you're site is malfunctioning). But they do not appear to offer any live support for getting started, etc (even if you wanted to pay for it). It would be great if you could pay $50 or 100 to have phone access while you are getting started. Also, the script is hosted on their site, which means your shoppers get bumped to something like ww-dot-e-junkie.com/cart.. during checkout. This is a minus.

dlGuard: This one seems the most focused of the four on digital downloads. dlGuard promotes its file-security features prominantly on its website. However I have not been able to conclude how their file protection is any more robust than the other three. All four purport to mask the URL of the file(s) location, and allow the site operator to set time limits and quantity limits for the download. Since dlGuard does not have a recurring revenue model, support may be the most limited of the four. I certainly did not see any ability to call the company live, even if I wanted to do so as a paid upgrade. The dlGuard script gets installed directly onto your server. It requires your web host to be able to install something like "ion cubes" and have PHP 4.3.1 or higher (approx). Some hosting providers deliberately don't install the latest version of PHP, because they don't want their existing customers' sites to crash due to core-code updates. This is a concern in shared-hosting environments. It's less of a concern in dedicated and virtual server cases. But since dlGuard is installed on your server, I believe this allows you to keep the shopper within your domain URL structure all the way through checkout. This is a plus, because it presents a more professional appearance to the shopper.

So those are my observations so far. I was hoping people could add to, or clarify, what I've managed to deduce so far. Also, not meaning to offend anyone, but I am only interested in these four above (and not at all interested in any of the other 500+ solutions that are out there). I believe I can reach an effective solution using one of the four above.

Thanks!
#carts #compared #expriences #shopping
  • Profile picture of the author beginner warrior
    Thanks Jeff,

    I'm actually not as concerned about phone support once I know what I'm doing. But when I first started setting up my first online website, it was very helpful to be able to call the hosting company. Same thing with email autoresponders. Once I "get it" then I'm great at this type of stuff. But in the beginning, I have no idea what I'm doing. I seem to need about 3 phone calls lasting 10 minutes each to get my head around what I'm doing. It's mainly about understanding the interface and the data flow of what's going on in an environment I am completely unfamiliar with. Then the light-bulb goes on and I seldom need help from that point onward.

    On the phone, you can ask/answer 10 back-and-forth-questions in the span of 4 minutes. With email, it will take a lot of time to get through this type of inquiry/discovery algorithm

    I plan to use a merchant account, payment gateway, etc. That's a great point you bring up. Because although dlGuard installs completely on your server, there might be a customer kickout to the card processor aspect of things. I will happily set up whatever banking/gateway structure is necessary to avoid this kickout. There must be a way to do this. All the major sites like Amazon and Bestbuy to not kick you to a separate site.
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  • Profile picture of the author Kevin_Hutto
    DLguard isnt a shoppingcart - at least it wasnt when I used to use it. It is a download protection and delivery software. And yes, Sam is very helpful. If you just need to protect a download, then that is a good choice. If you need more of an all inone solution then 1SC is an autoresponder, shoppingcart and will protect your downloads (with their highest level)... Another cart to look at is premiumwebcart - i have heard good things from several people... Good luck!
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    • Profile picture of the author beginner warrior
      Thanks Kevin,

      I'm kind of confused, because on one of dlGuard's website pages, it says "DLGuard has it's own built in shopping cart!" But then it's not a shopping cart?

      Maybe it's an enigma LOL!
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  • Profile picture of the author redcell1
    another one is pulleyapp which is made by the same people who do bigcartel - they make ecommerce easy.
    Signature

    Just here to see the shenanigans.

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  • Profile picture of the author mesmerx
    None. Delavo combines them all, including InfusionSoft, Amember and every other eCommerce system that's yet to come out for the next 10 years.

    People like Mark Joyner endorse Delavo.
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  • Profile picture of the author Amy Carczak
    Originally Posted by beginner warrior View Post

    But it does have one advantage over all the others: the option to pay about $39/month to get a dedicated rep you can call during normal business hours. That is a huge plus, and some people will willingly pay money to be able to pick up the phone and get immediate answers to pressing questions. Live phone support I find particularly helpful when I am learning a new digital environment/process. This could be well worth it.
    You're one of the few people I've seen
    that thinks paying for support is a great
    option... so if you think paying is great,
    then you'll probably like FREE dedicated
    phone support
    even better.

    I've been a frequent advocate of
    Pemiumwebcart because of their free
    e-business advisor service. I have my
    own support person that I call and ask
    for by name.
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    • Profile picture of the author Jagua
      Kevin, do you have an opinion on the best auto responders?
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  • Profile picture of the author mesmerx
    Self hosted Jagua? Yes, you can gladly waste your time comparing them all. End of day you'll agree ARP3 slashes them all. It's self-hosted, has insanely useful filtering criteria for mailings... ones that 3rd party scripts haven't even started on. And easily a script I'll keep using to confidently manage millions of subs.

    Put it on a VPS and setup SPF to maximize deliverability rate: The SPF Setup Wizard
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  • Profile picture of the author Dave Rodman
    Banned
    I'm only used 1shoppingcart and Shopsite. If you have a site with more than 5 products, there's no way you want to use 1shoppingcart. Shopsite is BY FAR the easiest one I've ever used. Most cheaper carts that people look at just give you code to insert into your HTML pages...and it's a PAIN to manage. With shopsite, you upload the main HTML template, choose the products, and then just build the page. Building/changing a 25 product page takes 2 seconds.

    And I use lexiconn as my shopsite host. They have 24/7 support, although I've never needed it. They do everything, include automatically upgrade you. Discounts on mcafee secure and all that too.

    As far as Delavo and other options like it. E-commerce solutions ARE NOT something I'd buy off an IM'er. I want people that are 100% devoted to their shopping cart.
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