My Sites Got Hacked Again!

41 replies
My sites got hacked and this not for the first time. I'm now going to change my hosting provider for the 3rd time.

I'm currently hosting 100 or so sites at hostnine.com and 30% of them just got hacked again. Do not sign up with them! Support is very slow and their control panel has to many bugs.

I use pingdom to track the uptime of my sites and guess what? They are down around 85% of the time.

Where do you recommend I should host my sites now?

I thought about hostgator or the new amazon route 53 service.

I'd really appreciate your suggestions.
#hacked #sites
  • Profile picture of the author E. Brian Rose
    Hostgator has been outstanding for the last few years for me, with the exception of the last few weeks. I think that they are overwhelmed by their holiday sales, but overall, they have been good. Support is very fast.
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    • Profile picture of the author TinkBD
      Hostgator was great for me in the past, when I had this problem on an ongoing basis.

      FYI - In my case, the problem was on my laptop and we weren't able to stop it from happening until we reformatted the computer.

      I was running much strong anti virus and malware protection and nothing actually showed up in scans. However, the problem stopped after the laptop was reformatted.

      Just sayin'

      Tink
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  • Profile picture of the author rain21
    thanks, what about go daddy ?
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    • Profile picture of the author Istvan Horvath
      Originally Posted by rain21 View Post

      thanks, what about go daddy ?
      Don't use it for hosting. If you have no other choice, you may want to buy your domains there - although I prefer namecheap - but forget their hosting.
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    • Profile picture of the author sbucciarel
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      Originally Posted by rain21 View Post

      thanks, what about go daddy ?
      Godaddy is a horrible host. I buy some domains there, but never hosting. Hostgator or Hostmonster are the best IMO
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    • Profile picture of the author donhx
      Originally Posted by rain21 View Post

      thanks, what about go daddy ?
      IMO, GoDaddy is not an option for anyone who wants to make money online. They pack sites on one server (I have counted 300 before) and they don't seem to do much server balancing. That means a server can be extremely sluggish. They would be my last choice.
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    • Profile picture of the author Snak3
      Originally Posted by rain21 View Post

      thanks, what about go daddy ?
      I'd never recommend that. Bob Parsons was on the verge of selling off Godaddy a few months back and the estimations were going up to $1 billion+.

      Anyways getting bak to the point, Godaddy is slow and when it feels like a linkfarm in itself. Like they have to market all their products on one page which is the homepage.

      I've been using Fatcow webhosting for a while now and it's great. Excellent support, negligible downtime and pretty renowned too. I'd vouch for it.
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  • Profile picture of the author foxanthony
    I've never even thought of security when it comes to hosting. I'm using hostmonster I hope they are okay.
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  • Profile picture of the author Darla
    I used quality host online. There customer service is Superb! There downtown is minimal. You always get advance warning if they plan to be down and if something happens unexpected and you email them they respond quickly! Love it!
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  • Profile picture of the author Istvan Horvath
    My sites got hacked and this not for the first time. I’m now going to change my hosting provider for the 3rd time.
    Are you sure the hack came through your host?

    I know it is possible: if there is a weak site on shared hosting and the bad guys get access to one account... they can also access other accounts on that server.
    And yes, it happens with many hosts.

    However, another possibility is having some malware on your computer and the bad guys get access (pw and user info) directly from your machine.

    Just make sure you check all the possible intrusion points...
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  • Profile picture of the author dvduval
    Hostgator, Hostmonster, Dreamhost, Godaddy, Bluehost are all hosts that have large scale attacks in their history. They are all decent operations, but they are hosts designed to sell in volume. For shared hosting, I think Arvixe is a real up and commer (but still specializes in volume).

    If your budget allows, you will be more secure when there are fewer sites on your server. A VPS would be a great way to go. I really like Servint.
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    • Profile picture of the author Ken
      Hostgator and NameCheap for me.

      Been buying my domains at NameCheap for a few years now and decided
      to try their hosting a few months ago. So far it's been reliable though it will
      probably be a year or two to be certain.

      Been hosting with HostGator for several years and have never had a problem
      that was not swiftly corrected.

      In my opinion GoDaddy is not the place for hosting.

      Ken
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  • Profile picture of the author Mega B
    I use wholesaleinternet.net but i have to say something is drastically wrong somehow,moving all of your sites to 3 differant hosting providers has to back this theory of mine that you have a security issue with 'your' sites and one of the 100 is causing the problem so the hackers are gaining access and then doing damage to many of your sites.

    You are going to have to sit down and find out what is the security flaw rather than keep moving host,but i could be wrong.
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  • Profile picture of the author Andyheaven
    In my experience Bluehost is the best because you can edit html files on their platform.
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  • Profile picture of the author allseowork
    I provide hosting service and in my experience all hacking attempts are successful only by script vulnerability.. its too difficult to crack on server level..
    one of my site got hacked recently by Tunisian hacker
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  • Profile picture of the author Theory5
    Originally Posted by Dario James View Post

    My sites got hacked and this not for the first time. I'm now going to change my hosting provider for the 3rd time.
    Whoa whoa whoa, this is NOT the first time, and its NOT the same host provider? You wouldn't be happening to use passwords that are similar to past passwords, or simple passwords that are easy to remember or that have any relation to something you like?
    1. Use a password that has no relevance to ANYTHING. Not a birthday, not anything. Mine are based off a random mnemonic. Seriously. I have like 10 passwords on one variation that are in no way related to each other.
    2. Never use the same passwords.
    3. Don't use the same security questions or questions that are easy to figure out, like mothers maiden name.
    4. Change all your Email passwords. They could be figuring out your hosting passwords through an Email account.


    Also, I use ipage. They are really nice, helpful and they have a IM chat support thing.
    Hope you have better luck this time.
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  • Profile picture of the author cjseven
    If you have 100 sites maybe some script is outdated or the hackers leave backdoors on your files.

    If you have any of these changing host provider will not help. You must "clean" your files first and detect how they enter your account(s).

    Also, 100 sites deserve at least a VPS.
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  • Profile picture of the author CMCarlin
    Agree with others here. Why is it that you assume that this has to do with your host and not your website? If you've moved 3 times and you are still getting hacked, then logic dictates that it may be the sites themselves hackers are taking advantage of a vulnerability.
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    • Profile picture of the author Dario James
      Thanks for your opinions.

      I should have been more clear in my posting. I changed hosting providers twice before but for other reasons than getting hacked. It was more the problem of downtime and support.

      Hostnine is the only host that has not been able to protect my sites. That's the second time now. It has nothing to do with not keeping the scripts up to date. Many of them are simple html files.

      I contacted them and they told me that all websites on this particular server got hacked.

      I'm now uploading my backed-up files again.
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      • Profile picture of the author Mar
        Originally Posted by Dario James View Post


        I'm now uploading my backed-up files again.
        Dario - just a thought; when did you make the backups? If it was after the first hack on the server, there will be corrupt files in there somewhere ....

        Hope not - but it could be why a hacker's able to get back into the server environment so easily.

        Mar
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        • Profile picture of the author Dario James
          Originally Posted by Mar View Post

          Dario - just a thought; when did you make the backups? If it was after the first hack on the server, there will be corrupt files in there somewhere ....

          Hope not - but it could be why a hacker's able to get back into the server environment so easily.

          Mar
          Hi Mar,

          Thanks for your thought but I've uploaded the original files again.

          Cheers,
          Dario
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  • Profile picture of the author Josh Anderson
    Hostgator has bad security history with multiple security breaches over the last year.

    One of my employees used to admin many clients on Hostgator but after repeated hackers getting in through HOSTGATOR's system and after hostgator telling him to leave the malicious scripts when they were told about the security breaches...

    He is now pushing all his clients to move from hostgator.

    This is after a pattern of security weeknesses and breaches in hostgator's service not one isolated incident.

    So if you want to get away from security problems... DO NOT go to a shared hosting environment. Go dedicated and improve your own security practices and harden your server.
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    • Profile picture of the author Dario James
      Originally Posted by Josh Anderson View Post

      Hostgator has bad security history with multiple security breaches over the last year.

      One of my employees used to admin many clients on Hostgator but after repeated hackers getting in through HOSTGATOR's system and after hostgator telling him to leave the malicious scripts when they were told about the security breaches...

      He is now pushing all his clients to move from hostgator.

      This is after a pattern of security weeknesses and breaches in hostgator's service not one isolated incident.

      So if you want to get away from security problems... DO NOT go to a shared hosting environment. Go dedicated and improve your own security practices and harden your server.
      Thanks Josh. Good to know.
      So which company's do you recommend for a dedicated server?
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  • Profile picture of the author jasonmorgan
    My sites got hacked and this not for the first time. I’m now going to change my hosting provider for the 3rd time.
    I don't think the issue is your hosting. Look for junk crawling around on your computer or the wacky plugins your running.

    I have 5 hosting accounts with godaddy. No issues, EVER.

    Godaddy and Hostgator are fine for small sites with low traffic. Once you put on your big boy pants you're going to run into issues. Don't expect fantastic results with a $5 a month unlimited everything account. Use some common sense.
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  • Profile picture of the author cjseven
    Since your are from Europe I would say ovh.com. I have a dedicated there and so far so good.

    In USA I had nice VPS experiences with jaguarpc.com, knownhost.com, vpslatch.com (this is a new one, been there just 3 months) and wiredtree.com
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  • Profile picture of the author MarketingVet09
    If enough people haven't already convinced you: Host gator, period... Don't even do any other research, just get them, period ... (will save you hours and days of frustration in the future, this is coming from personal experience)
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  • Profile picture of the author JackPowers
    I've always used Hostgator and they've been great all along. Cheap and reliable, but I don't have any big sites so have no idea how that would work.

    If you have that many sites, perhaps it's time to consider getting your own server. Shouldn't be that expensive and there's a ton of other stuff you can run from it as well.
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    • Profile picture of the author MarketingVet09
      Originally Posted by JackPowers View Post

      I've always used Hostgator and they've been great all along. Cheap and reliable, but I don't have any big sites so have no idea how that would work.

      If you have that many sites, perhaps it's time to consider getting your own server. Shouldn't be that expensive and there's a ton of other stuff you can run from it as well.
      True, but the thing is, with Hostgator everything uses cpanel, from the shared hosting to the dedicated servers... He could start on a baby plan, and if it dosen't work, just tell them to move him to a VPS, and if that dosent work, just tell them to move him to a dedicated server (and there are various levels of VPS's and dedicated servers).


      No other way to go besides Hostgator if you ask me. You can bug their 100++ online live chat associates to death even if you have self inflicted problems.


      Oh and to thread start, if you have 100 sites, I would assume you have to be making some decent money?? Lol, dedicated server, or at the very least a high end VPS should be no problem.
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  • Profile picture of the author roger6000
    When you are saying your sites are hacked are you talking about wordpress based sites which are affected by trojans which infect others when they visit your websites?. This has been a common attack across several wordpress based blogs. It may happen because of ftp sessions being hijacked or because of some of the unsecure plugins so please take caution towards those. Always use sftp(secure) as far as that option is available. Hostgator is really better interms of uptime. I had dreamhost too but these days my dreamhost hosted blogs are timing out and throwing several errors. I prefer hostgator is better.
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  • Profile picture of the author simplebutcreative
    hostnine? I've never heard of that company...Well, you should try HostGator. It's the best in my opinion for shared hosting. They have a great customer support and the network uptime is the best so far. My blog hasn't gone down one bit...
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  • Profile picture of the author entrepreneurjay
    Hostgator for me too. Their customer service is second to none!
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  • Profile picture of the author mmcqueen
    I've been with Hostnine for several years...hadn't had any problems with them.

    Michael
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  • Profile picture of the author money2k
    Another vote for Hostgator here. Top Notch support. Excellent prices.
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  • Profile picture of the author RichKent
    Hostgator has been excellent.

    Bluehost is ok too, however they have CPU issues on some of their servers.

    As others have said, don't host at godaddy. Absolute pita to work with. If a host doesn't offer cpanel then don't use them!
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  • Profile picture of the author LauraJames
    Hostgator is really good. I hope you are able to get this issue resolved soon. Best wishes to you.
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