
Affiliates - Know Thy Vendors!
I find myself in a surprising situation.
I try to get to know the vendors of products that I give the highest recommendations are and get some sense of what their follow up customer support, etc. is like.
Now, I don't do that on every single product - but there's a main set that I recommend and I try to do it for those.
Well, what happened is the #1 product I was recommending closed to prepare for a new version. The product had a forum and all was well and good until the owner started preparing the new version.
Now he's completely abandoned the forum and from email discussions with him he really doesn't even seem to "get" the concept that he's abandoned customers that some of his affiliates have had a great relationship with - and thus possibly reflecting poorly on that affiliates reputation.
Now, in this case I don't think I could have predicted this scenario - but in general it's been a great learning experience about WHO and WHAT TYPE of vendor I want to work with in the future.
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mikecowles -
Thanks
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