wordpress : ftp issues

20 replies
ok so the issue is that when i'm trying to upload my plugins to my blog the server is stating that i can't connect ( something like a critcal error ) can anyone help me with this ... i'm using file zilla
#aarrrgh #ftp #issues #wordpress
  • Profile picture of the author Brian Alaway
    Have you confirmed the correct username and password?
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    • Profile picture of the author Michael Shook
      Make sure your host is still online and not having technical difficulties. Or some kind of glitch that they are working on.
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    • Profile picture of the author eddie jay
      definately that was the first thing that i did ... after that i went and deleted and reinstalled the software ( well i updated to the newest version and i think that's when the connection issues started ) do you think i need to uninstall then re install the whole software all over again .... ?
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      • Profile picture of the author Michael Shook
        What software are you talking about.
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      • Profile picture of the author Brian Alaway
        To eliminate the possibility of the software being the issue, download another ftp program like smartftp or cuteftp and give it a go.
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  • Profile picture of the author eddie jay
    file zilla .. when i go to the site everything is fine ...
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    • Profile picture of the author Michael Shook
      Yes, if your site is loading up fine then try another ftp program or uninstall FZ, and restart your computer, then re-download FZ and try connecting again.
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  • Profile picture of the author eddie jay
    brian wrote :To eliminate the possibility of the software being the issue, download another ftp program like smartftp or cuteftp and give it a go

    are these free ftp's ( just wondering )
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    • Profile picture of the author Michael Shook
      Originally Posted by eddie jay View Post

      brian wrote :To eliminate the possibility of the software being the issue, download another ftp program like smartftp or cuteftp and give it a go

      are these free ftp's ( just wondering )
      yes, or at least there is a trial.

      Just google the names of the programs to find a download site.
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      • Profile picture of the author eddie jay
        does the ip address matter what i mean is if i use the ip address for my host account for the first blog i can use the same for the second site that i'm setting up right ?
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      • Profile picture of the author bradlean
        Yeah there are times also you are going to have a problem while uploading your files to a server.

        I use also filezilla w/c is free. And then I also experience having problem.

        So, I just try uploading my files to there main webhosting using there online ftp.

        Doesn't mean I quit using ftp program such as filezilla but there are times when Im running w/ issues. Definitely I use there online ftp not the filezilla.
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        • Profile picture of the author eddie jay
          let me try that first see if that works ..
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          • Profile picture of the author eddie jay
            ok i think i almost got this right .. ok so i'm uploading this plugin but i keep getting something that says that it's missing a header ... what does that mean ?
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  • Profile picture of the author Rus Sells
    Why don't you just upload them from your WP back office. If they are zipped you can browse to the folder they are in and WP will upload them and you just install them with a couple of clicks.

    I know this isn't the answer to your question but it is less steps to get your plug-ins installed and working.
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    • Profile picture of the author eddie jay
      Why don't you just upload them from your WP back office. If they are zipped you can browse to the folder they are in and WP will upload them and you just install them with a couple of clicks.

      I know this isn't the answer to your question but it is less steps to get your plug-ins installed and working.

      thats what i've been doing all last night .. after bumping my head to a brick wall with the ftp , i went ahead and tried to upload from the wordpress admin area .. that's when i got the message about the "header" i'm really racking my brain here trying to figure this out .. but i know that it's hard at first until you get it down then everything becomes easy ....
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      • Profile picture of the author Brian Alaway
        Make sure that if you upload the plugin via ftp that you are not uploading the zipped version. Unzip the plugin first and upload the unzipped plugin folder.

        I have seen a few zipped plugins bury the actual plugin folder 2 levels deep in the zip file so you need to be careful that you ftp only the primary plugin folder.

        If you upload via the WP admin panel then you can just browse to the zipped file on your computer and the plugin will be automatically unzipped and uploaded.

        Also if you do a search and install that way you don't have to worry about the zipped files/folders.
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      • Profile picture of the author Rus Sells
        Ok,

        If after activating the plug-in you get a header error there is something wrong with the plug-in.

        Try and find another plug-in that is comparable that will do the job.



        Originally Posted by eddie jay View Post

        thats what i've been doing all last night .. after bumping my head to a brick wall with the ftp , i went ahead and tried to upload from the wordpress admin area .. that's when i got the message about the "header" i'm really racking my brain here trying to figure this out .. but i know that it's hard at first until you get it down then everything becomes easy ....
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  • Profile picture of the author webapex
    Free plugins can generally be generally be found and downloaded via the wordpress plugin manager, providing it has folder access permissions, the needed chmod settings ad how to do it with your ftp application may be something to look into. Some only temporarily change the permissions, shutting the backdoor after to keep the bad guys out.
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    “An expert is a person who has made all the mistakes that can be made in a very narrow field” Niels Bohr

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  • Profile picture of the author 2ndopkate
    Eddie,

    If you are using a Hostgator Baby account you may be confused about the ids and passwords. When I first started using HG I thought there was a separate id / pw associated with every hosted domain, but that is not the case. That, however would impact your ftp, not the wpadmin install of a plugin. I think you should try the hosting support team to get you straightened out. I've had great success with both hostgator and Godaddy support.

    Kater
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