Powerful Graphics vs Powerful Copywriting

by mohd
17 replies
Guys, I'm in dilemma;

Well, the thing is that I'm attracted to a membership site providing a very good looking sales letter, but I've experience in this one in which the conversion for site that have good graphics will not turn visitors into buyer. Here's the reason:

1. It'll clearly looks like the visitor are being sell
2. It'll distract the buyers intention of buying the products

And my experience told me that I've a site in which very much not using graphic at all, but the conversion is very high, about 1 buyer for every 50 visitors. Then again I have another site with beautiful3x graphics but doesn't convert at all, though averaging 100 visitors per day.

What do you guys think?
#copywriting #graphics #powerful
  • Profile picture of the author MalachaiGoodman
    I'm pretty new to the selling end, but I have purchased my share of information products and other items online.

    I know that graphics are usually considered an unneccessary distraction from the copy, but from a customer standpoint I feel more comfortable buying from a site with some decent graphic design.

    It's silly, I know, but I consider good graphic design akin to keeping a clean storefront.

    Buying from most info product sites feels like walking into an adult bookstore in the sleezy part of town and talking to a guy with grease stains on his jeans and a dirty wife beater. (Despite the fact that the product is often worth its weight in gold)

    I'm sure the split testing disagrees with me. I know the masters have a reason for doing what they do and I accept that. I just have difficulty accepting that ugly design is a good way to convert customers.

    (Incidentally, I bought an ebook on Article Marketing recently. One resource had a sales letter with a standard "info product" microsite layout and bad graphics. The other had a similar layout and sales letter, but you could tell the graphic design was done by an expert. Guess who's product I bought?)

    More and more people are getting faster computers with broadband connections. What constitutes "fast loading page" hold at this point?

    I hope this post doesn't come across as antagonizing. Its just this has bugged me for a long time. I admit I'm a newb and still learning, so I'd like to hear your thoughts.
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  • Profile picture of the author mohd
    Well, you're definitely so true,...

    I think what's best to do is to split testing...but then again it requires time, and time = money...Currently, I don't have all the time in the world as I'm still a student and want to complete my degree, so, instead of still searching in this dark cave, could anyone show me the light and recommend a good tool to split test a site? or, even better if you could give a suggestion to me on this matter...likewise link cloaking/redirect would be one of the factor or type of niche I'm into (by the way my niche is not about e-book) or anything that could persuade me to subscribe or not to the membership site...

    your contribution is highly appreciated
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  • Profile picture of the author BlogBrowser
    Banned
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    • Profile picture of the author mohd
      Originally Posted by BlogBrowser View Post

      Would you rather chat in a bar with a pretty girl or with an orc?

      Looks does matter - don't underestimate the power of a neat product presentation.
      Haha.. you've got a point there... then I'll take that membership site offer... however I still need to split test... found out that Magic Link Cloaker by Jeff Hope is a good tool to redirect and check stat conversion... any recommendation guys...
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    • Profile picture of the author Keegahn
      It's a credibility thing; professional design gives the impression that it's a quality product. Unprofessional design leaves the reader wondering if it's a scam - because you know, everything on the Internet is a scam! :p

      I actually had friends (average people, not Interweb Marketers) go through three different pages, all selling similar products but with different design styles. All of them agreed that if they were to purchase, it would be from the more professional-looking site.

      Here's the question I ask myself before creating the graphics/web programming, or outsourcing them:

      Let's say I have a quality product and an average looking sales page... now someone realizes I'm making sales, creates an equally good product and has a graphic-filled-professional-looking sales page.

      Do I really want to risk losing sales and be the guy with the average looking page? The answer is always no.

      On the topic of copywriting... no question that it's gotta' be great... you've gotta' have a balance of the two IMO!

      Best of luck!
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    • Profile picture of the author Mike Hill
      Originally Posted by BlogBrowser View Post

      Would you rather chat in a bar with a pretty girl or with an orc?

      Looks does matter - don't underestimate the power of a neat product presentation.
      I didn't know about you but chatting a pretty girl in a bar compared to website graphics is like comparing apples and oranges.

      I have a completely different agenda when I'm talking to that babe in the bar compared to purchasing a product online.

      Although you always see the ugly guy with the hot babe... His words speak louder than his looks and give the girl exactly what she wants...

      Mike Hill
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  • Profile picture of the author Marian Berghes
    the best way is to find a good balance between the 2 of them.

    Too much graphics and you could distract the buyer...to less graphics and the buyer might consider you a scam or something like that...it comes down to some testing to see what works best.

    A quick tip: I've raised the conv rate of a website by 10% adding a simple gif animation in some part of the sales letter
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    • Profile picture of the author MalachaiGoodman
      Originally Posted by Marian Berghes View Post

      A quick tip: I've raised the conv rate of a website by 10% adding a simple gif animation in some part of the sales letter
      Seriously? I thought those things died in 1997... lol! ;-)
      Just out of curiosity, what kind of GIF? You don't have to share the exact one your using, I'd just like to know a general description if you don't mind!
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  • Profile picture of the author mohd
    If I want to sell a product, I would definitely insert in some graphics but if I want to review a product, I think graphic isn't necessary...still thinking...
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  • Profile picture of the author travlinguy
    I recently watched a video presentation by Dan Kennedy talking about what sells and why. He said the copy always comes first. He also said that flashy graphics distract the reader and should be avoided at all cost.

    Finally, he said that the only graphics need to be clean and professional - but not intrusive. I agree.
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  • Profile picture of the author Marian Berghes
    I agree that with too flashy graphics and/or a site full of animations will distract the reader.

    What I did with the animation? The guy had 3 bonuses to offer with his product (he was in the weight loss niche if it counts for something)...He had a simple doted border around the box with the bonuses....for some reason that was the first thing that I looked at, the bonuses box, for some reason it didn't look right.

    First I added a nice background to it, added a big headline telling them that if they order now they will get these amazing bonuses etc... added a buy button IN the bonuses box, web 2.0 button, and then Ive put an animation around the entire box with a cool black font text that was rotating around the box...it said "Order now and take advantage of these amazing bonuses" 2 of the texts...and another 2 with "totally free, just order now"....

    And I just put the first text...then the first from the "totally free.." etc...you get it.

    I don't know exactly why that caused such an increase, because most people will say that you are better of concentrating on the benefits and all the other stuff...
    But like I said that came like a an "aha" moment if you want...I did it and it worked.

    Now, I cant guarantee that this will work for everyone or something like that...

    PS: He did had AMAZING bonuses literally, and because Ive put such an importance on them the conv rate just went up by 10%

    PPS: I could think of another 50 uses for small animations on sales letter, but I just need some more testing. Also I think that this could work AMAZINGLY for opt-in pages Maybe Ill make a WSO when Im done with the testing
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  • Profile picture of the author Jesus Perez
    Please define 'good graphics'. Because not all graphics are created equal.

    Here's a thread where a combination of graphics and layout increased conversions from 2% to 27%. But pay close attention to the old site graphics and the new site graphics. There's a huge increase in quality.

    http://www.warriorforum.com/main-int...s-27-02-a.html
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  • Profile picture of the author Ebbi
    It's going to depend on the niche!
    Some niches don't need good designs and some do.

    Also the sales letter has to be able to shine through
    the good design. If people are always getting distracted
    from the sales letter to some fancy design it's not good.

    keep the structure clean, good designs and a good sales
    letter and you should be fine!

    Ebbi
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  • Profile picture of the author J.Knight
    I'm going through this same question right now.

    I've opted to try and get the copy right first. I'm not using any graphics except a big downward pointing arrow.

    However, although it's not graphic intensive, am I mistaken in thinking that it still looks fairly 'professional'?

    Conversion is what matters I suppose, but I don't really like cheesy stock images. I suppose I'd use them if they worked though

    JK
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  • Profile picture of the author mohd
    Originally Posted by BlueSquares View Post

    Please define 'good graphics'. Because not all graphics are created equal.

    Here's a thread where a combination of graphics and layout increased conversions from 2% to 27%. But pay close attention to the old site graphics and the new site graphics. There's a huge increase in quality.

    http://www.warriorforum.com/main-int...s-27-02-a.html
    In my opinion, it all boils down of how you could attract the visitor:

    -too long, and you'll lose buyers
    -too short is probably good to capture lead but it'll probably not good for sales page (less info)
    -balance probably the best but not good to capture leads

    i'm in the opinion of you've got only 10 seconds to grab the visitor attention (the title page) and after that, pinpoint the visitor of what they really need most from the product that you're tryin' to sell, and i'm confident it'll convert. So, any sales letter shouldn't be long enough as long as it has these two basic things. I know, I know, it's easier said than done, but i'm just giving my 2 cents here... your comment is highly appreciated...
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  • Profile picture of the author ecoverartist
    Having designed websites and written sales letters with up to an 86% conversion rate (yes, it was THAT targeted...) let me just say that your design should be made to promote your copy - and not the other way around.

    People make their first impressions based on the design at-a-glance. Then they read more to see if it's worth their time. Design should support your copy but not overpower it.
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  • Profile picture of the author J.Knight
    Sometimes I wonder if conversion is all that matters.

    Maybe the impression you're giving of yourself is poor, even if you're getting people to opt in.

    Is it better to have higher numbers, or greater respect with lower numbers?

    Just wondering.

    JK
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    • Profile picture of the author MalachaiGoodman
      Originally Posted by J.Knight View Post

      Sometimes I wonder if conversion is all that matters.

      Maybe the impression you're giving of yourself is poor, even if you're getting people to opt in.

      Is it better to have higher numbers, or greater respect with lower numbers?

      Just wondering.

      JK
      You know what I'd be curious to know?

      Is is possible that a page with well designed, clean, beautiful graphics will sell an item for a higher price point, but convert fewer people than a standard text heavy page?

      I'm thinking of the difference between shopping at Wal-Mart and Nordstrom. Wal-Mart sells more stuff, but Nordstrom has better margins.

      Anyone have input on this? Obviously it would depend on the niche, but has anyone tried this?
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