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Technical challenge getting computer online; any help?

by Greg guitar
65 replies
I have a problem I'm hoping is childs play to one of you brilliant techie Warriors.

I borrowed a computer that I hope is better than mine, and so far am not able to get online.

My signal comes from a Dlink router from my upstairs neighbor-he has quest DSL-if that matters. This computer is using the signal, so I know it works.

The borrowed computer sees the connection and says it is good, and the speed is 11 MBps, but it still can't get online.

I am in the networks connections window, and under "LAN or High-Speed Internet" there are two icons. The one on the right says "Wireless Network Connection"-under which it says "Enabled" along with info about the router.

But on the left is an icon which is labeled "Local Area Connection", under which it says "Network cable unplugged" and then "Broadcom 440x 10/100 Integr..."

That's about it-there are no cables to plug in that aren't plugged in. It's a few years old, running XP home addition, and a Dlink AirPlus air card.

Any insights? Need more info?-I'll obviously provide it if I can.

It's these technical glitches that just drive me crazy, more than anything else about IM, so any help would be hugely appreciated.

Thanks again, Greg
#challenge #computer #online #technical
  • Profile picture of the author Jurrie
    maybe the previous user has set fixed dns name servers in the wireless config
    you need to go to the wireless adaptor settings , choose tcp/ip settings and see if the dns is set to auto, this might fix your problem

    btw , is there firewall software installed ?
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    • Profile picture of the author Greg guitar
      Originally Posted by CDarklock View Post

      I'm guessing your upstairs neighbour has security enabled on his router which you have not configured on your connection. A WEP key is most likely.
      I hate to show my ignorance, but I don't know what a WEP key is. In case this info is useful, I will say that several people have gotten online here without a problem. If it is a password, there is one, but I tried to use it with no luck-got a message about needing a specific # of characters-which the password didn't have.

      Originally Posted by Reallyranting View Post

      maybe the previous user has set fixed dns name servers in the wireless config
      you need to go to the wireless adaptor settings , choose tcp/ip settings and see if the dns is set to auto, this might fix your problem

      btw , is there firewall software installed ?
      I went to Local Area Connection, checked the properties of TCP/IP, and they're set to obtain an IP address automatically, and obtain DNS server address automatically.

      I also checked the "Advanced" tab. This shows two fields-"Property" and "Value". There are four items listed under "Property"-and the "Value" field shows whether the one you highlight is enabled or disabled.

      From the top, the Property list with it's value next to it:
      802.1pQOS-Disable
      Flow Control-Enable
      Speed & Duplex-Auto
      Wake Up Capabilities-Wake Up Frame

      You can change the values with a drop down menu-this is how they are without me changing anything.


      I also went to "Wireless Network Connection Status" which shows "connected" and good signal strength, etc. I forgot how to get to "Wireless Adapter Settings", but I'm pretty sure that somewhere I saw that DNS was set to automatically detect connection.

      Maybe I just found the problem-in answer to your last question-under Local Area Connection Properties, in the Advanced tab, Internet Connection Firewall is checked-and next to the checked box it says "Protect my computer and netword by limiting or preventing access to this computer from the Internet".

      Do you think it's safe to turn this off-and likely to solve my problem? Is the computer that is directly connected, and hosting the router, the one that is in charge of security for the entire network?

      Thanks again, Greg
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      • Profile picture of the author wanna-succeed
        Here is the link to the best tech support forum online, guaranteed!
        Tech Support Forum
        It's free (don't worry, no links or anything) and the pros (serious pros...MIT graduates and such) are pretty amazing.
        If they can't solve your problem, feel free to get worried and freak out!
        Signature

        No sig, good day m8...

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        • Profile picture of the author Greg guitar
          Originally Posted by wanna-succeed View Post

          Here is the link to the best tech support forum online, guaranteed!
          Tech Support Forum
          It's free (don't worry, no links or anything) and the pros (serious pros...MIT graduates and such) are pretty amazing.
          If they can't solve your problem, feel free to get worried and freak out!
          Do you mean it's free to browse the forum, or ask a question, because I tried to submit a question, and am told someone is waiting to answer it, and if they do so to my satisfaction, there will be a charge that varies depending on the urgency and level of detail wanted.

          It seems like I might be able to solve this if I could find the IP address of the router, or host computer. Is that true and if so, any idea how I can find it on this computer that is already using it?
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      • Profile picture of the author Jurrie
        Hey,

        you could always turn it off and check if you have connection then, those few minutes turning it off won't jeopardice your computer

        in addition to the wep key : a WEP key is a key that the owner off the switch/router has set to prevent unwanted connections from others onto his network, nowadays most routers has a wepkey and are secured.. in case of your neighbor, if he got his wireless ADSL router from the provider chances are the router was preconfigured with such a key and that might be the reason you can't connect to the internet... what IP-adres does your wireless connection get ? is it in the 192.xxx.x.xxx range?
        if so , try this : go to your command prompt ( it's the black box formerly known as dos-prompt , and you can find that under all programs , accessories ) type the following there : ping www.google.com and see if you get response. if not , then you won't be able to get on the internet unless you ask your neighbor for the wep-key


        Originally Posted by Greg guitar View Post

        I hate to show my ignorance, but I don't know what a WEP key is. In case this info is useful, I will say that several people have gotten online here without a problem. If it is a password, there is one, but I tried to use it with no luck-got a message about needing a specific # of characters-which the password didn't have.



        I went to Local Area Connection, checked the properties of TCP/IP, and they're set to obtain an IP address automatically, and obtain DNS server address automatically.

        I also checked the "Advanced" tab. This shows two fields-"Property" and "Value". There are four items listed under "Property"-and the "Value" field shows whether the one you highlight is enabled or disabled.

        From the top, the Property list with it's value next to it:
        802.1pQOS-Disable
        Flow Control-Enable
        Speed & Duplex-Auto
        Wake Up Capabilities-Wake Up Frame

        You can change the values with a drop down menu-this is how they are without me changing anything.


        I also went to "Wireless Network Connection Status" which shows "connected" and good signal strength, etc. I forgot how to get to "Wireless Adapter Settings", but I'm pretty sure that somewhere I saw that DNS was set to automatically detect connection.

        Maybe I just found the problem-in answer to your last question-under Local Area Connection Properties, in the Advanced tab, Internet Connection Firewall is checked-and next to the checked box it says "Protect my computer and netword by limiting or preventing access to this computer from the Internet".

        Do you think it's safe to turn this off-and likely to solve my problem? Is the computer that is directly connected, and hosting the router, the one that is in charge of security for the entire network?

        Thanks again, Greg
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      • Profile picture of the author Mike Baker
        Originally Posted by Greg guitar View Post

        If it is a password, there is one, but I tried to use it with no luck-got a message about needing a specific # of characters-which the password didn't have.
        You may be using the password for the Admin Panel for the router. If this is the case type this into your browser "192.168.1.1" and hit enter. Enter the name and password there and click "Log in". If you don't know the username, try "admin".
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  • Profile picture of the author CDarklock
    Originally Posted by Greg guitar View Post

    I am in the networks connections window, and under "LAN or High-Speed Internet" there are two icons. The one on the right says "Wireless Network Connection"-under which it says "Enabled" along with info about the router.
    I'm guessing your upstairs neighbour has security enabled on his router which you have not configured on your connection. A WEP key is most likely.
    Signature
    "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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  • Profile picture of the author Greg guitar
    I don't think there is a WEP key, because it's my router, and all I can recall ever needing to get anyone online is the password that my neighbor created and provided me.

    Now that I disabled the firewall, I chose "add a network place" from the "Network Tasks" menu of "My Network Places". That started a wizard which now wants to know the "Internet or network address". I am trying to find it on this computer, but no luck yet.

    Any ideas on how to find the address?
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  • Profile picture of the author Barry Unruh
    What Anti-Virus or Security Suite is installed on the "borrowed" PC? If it is anything which is expecting to be told about "accepted" networks it could be blocking your access.

    You can check your IP address information by opening a Command Prompt and typing IPCONFIG. Compare the information between the working PC and the non-working PC. If you find a difference go back into the IP configuration on the non-working PC through control panel, the network applet, and make the necessary changes. (Normally everything should be set to automatic for the IP address, DNS Server, etc.)

    When you have the Command Prompt open on the non-working PC, and you have done the IPCONFIG, take note of the default gateway and the DNS Server address, and then try this command:

    PING xxx.xxx.xxx.xxx (Replace with the default gateway address.)

    You should get a response from your router. If you get four replies move on to:

    PING xxx.xxx.xxx.xxx (Replace with the DNS server address.)

    You should get a response from the DNS server.

    Post back your results and you can likely find additional help here.

    Take care,

    Barry
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  • Profile picture of the author ss442
    The WEP Key is on a sticker that is pasted on the router. Kinda like a serial number. Some routers require password and a LAN setup through your computer Windows software.
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    • Profile picture of the author SamirSM
      I have a few suggestions, which you should follow in the same order:

      1. Disable Firewall (Windows Firewall) and try to connect

      2. Go to Network Properties for the particular network (eg. LAN or Wireless)

      Go to IPv4 settings

      Set the IP configuration and all other values to automatic/default

      Now try to connect

      2. Disable the LAN connection and then Enable it and try to connect

      3. Uninstall the Ethernet Driver and Re-install it and try to connect

      Post your results here in detail and with screenshots if necessary so that I may help you further if needed.
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  • Profile picture of the author Rus Sells
    try going to command prompt and do this.

    ipconfig /release

    then

    ipconfig /renew

    See if that does the trick.
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  • Profile picture of the author Greg guitar
    Thanks-I took a break-couldn't stand it anymore. You guys rock! I'm going to try to follow as much of what you say as I dare, and as I can understand. The truth is, I had to go to youtube to find out what a command prompt is, and one of the videos scared me-it said "make sure you know what you are doing-you can really mess things up"-so I'm pretty nervous about it-as I obviously don't know what I'm doing.

    Anyway, let me try a couple things, and in the meantime, can anyone tell me how I would mess things up with command prompt, and what to do to avoid that?

    Thanks a million! (It still says I'm connected, and still says, LAN has a "Network cable unplugged"-which makes me nuts!)

    Oops-forgot to mention-the computer has McAfee security.

    Oh, I had my neighbor look at the side of the router-it didn't say "WEP key", but he found a "WPS PIN"-is that the same thing?

    Thanks again, excellent Warriors I owe you all a beer, and hope to pay up some day!
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  • Profile picture of the author Mike Baker
    Did the borrowed computer already have a working wireless network?
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    • Profile picture of the author Havenhood
      It sounds like you're connected and ready. Which browser are you using and is it configured for a proxy server? If so, disable it!
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      • Profile picture of the author Greg guitar
        Originally Posted by Havenhood View Post

        It sounds like you're connected and already. Which browser are you using and is it configured for proxy server?
        I don't understand what a proxy server is. It is using IE as a browser-should I go try to configure it for a proxy server?

        (I know it sounds like I'm ready-but somehow I still can't connect-yet [arrghh])
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        • Profile picture of the author Havenhood
          Originally Posted by Greg guitar View Post

          I don't understand what a proxy server is. It is using IE as a browser-should I go try to configure it for a proxy server?

          (I know it sounds like I'm ready-but somehow I still can't connect-yet [arrghh])
          In IE - Click...

          Tools > Internet Options > Connections > Lan Settings

          If the proxy server check box is checked - uncheck it and click OK.

          Sounds like the ISP requires a username and password.
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          • Profile picture of the author Ralph Moore
            Greetings,

            Have you tried any of the ipconfig commands mentioned above?

            You do not need to be afraid to do so as long as you follow instructions.

            You may want to try the following:

            Shut down the computer completely and restart. Then try to logon with IE.

            If that does not work, go to Start / Run and type cmd to get to a command prompt.

            To see a complete list of ipconfig commands you can type ipconfig /?

            Make note of the various IP addresses, subnet, gateway and dns numbers and report them here.

            Try the command ipconfig /flushdns followed by the commands
            ipconfig /release
            and ipconfig /renew

            If you have access to your neighbor's router directly and a standard network cable, you can try connecting directly from the pc's lan port to the router to see if the trouble is isolated to the configuration of the wireless card, router config or browser issues.
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          • Profile picture of the author Greg guitar
            Originally Posted by Havenhood View Post

            In IE - Click...

            Tools > Internet Options > Connections > Lan Settings

            If the proxy server check box is checked - uncheck it and click OK.

            Sounds like the ISP requires a username and password.
            But it's never required a username-just a password-the way the router is set up, all anyone ever had to do was choose dlink, and sometimes the password-no username.
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            • Profile picture of the author Havenhood
              Originally Posted by Greg guitar View Post

              But it's never required a username-just a password-the way the router is set up, all anyone ever had to do was choose dlink, and sometimes the password-no username.
              Okay! So, it's not using a proxy?? Follow Ralph! ...or Rus.

              Try not to get too frustrated! Take a deep breath! Calm down!
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    • Profile picture of the author Greg guitar
      Originally Posted by mikescos View Post

      Did the borrowed computer already have a working wireless network?
      Well, it has been used on a wireless network at the library, if that answers your question. It's a bit older-so it has a dlink aircard.

      What drives me nuts is that it shows a wireless signal, and says it's connected, but then I can't connect.
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      • Profile picture of the author kalindu
        Originally Posted by Greg guitar View Post

        Well, it has been used on a wireless network at the library, if that answers your question. It's a bit older-so it has a dlink aircard.

        What drives me nuts is that it shows a wireless signal, and says it's connected, but then I can't connect.
        Hi,

        When you try to connect or browse via wireless whats the message it is giving?

        and also try to find your problem with this,
        D-Link AirPlus DWL-G630 802.11g/b Wireless Adapter Air card drivers dwl g630 link plus
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        • Profile picture of the author Greg guitar
          Originally Posted by kalindu View Post

          Hi,

          When you try to connect or browse via wireless whats the message it is giving?

          and also try to find your problem with this,
          D-Link AirPlus DWL-G630 802.11g/b Wireless Adapter Air card drivers dwl g630 link plus
          It was a typical "can't access this page...." message saying there was no internet connection, but now, it's bringing up a dial-up connection box with Connect to, username, password, and I have the connect to set to Broadband Connection-I added that earlier. I have to guess at the username (I saw the computer owner's name somewhere earlier in another menu-so I tried it), and I tried the two passwords associated with the router that I know. Maybe it's looking for a personal password I don't know about?
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          • Profile picture of the author Greg guitar
            I've got the dialup box telling me it's dialing-has been for a few minutes-says it's on attempt 10.

            Edit: no answer-not showing dialing anymore-just sitting at "no answer" after attempt 10 or 11.
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            • Profile picture of the author Havenhood
              Originally Posted by Greg guitar View Post

              I've got the dialup box telling me it's dialing-has been for a few minutes-says it's on attempt 10.
              It's configured wrong. You had a connection earlier, and without this happening. Check all setting for that connection - making sure it's set to connect automatically.

              I have faith in Ralph!
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  • Profile picture of the author Greg guitar
    I just went to Wireless Network Connection, typed in the 8 digit # that was on the side of the router (labeled "WPS PIN") into the "Network key" field, chose dlink, then checked "enable IEEE 802.1x authentication for this network".

    Then I hit connect, and got an error message, reading "the network password needs to be 40 bits or 104 bits depending on your network configuration. This can be entered as 5 or 13 ascii characters or 10 or 26 hexadecimal characters."

    In case that means anything. I also tried the password that we use for the system, an 8 letter word-same result. I also tried it both ways without checking enable IEEE..., same result.
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  • Profile picture of the author Mike Baker
    Can you tell me the model of the router please?
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    • Profile picture of the author Greg guitar
      Originally Posted by mikescos View Post

      Can you tell me the model of the router please?
      Of course- it's a Dlink.
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  • Profile picture of the author Greg guitar
    See if the following is significant: under the advanced tab in the Dlink card menu, under properties, the WEP Option is set to disabled-should it be enabled?
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  • Profile picture of the author Mike Baker
    That's the make. I need to model. The model will be written on it somewhere. Something like DSL-2740B.
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  • Profile picture of the author Rus Sells
    sounds like as I mentioned earlier.

    ipconfig /flushdns
    ipconfig /release
    ipconfig /renew

    flush dns is not necessarily needed but it won't hurt to try
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  • Profile picture of the author Ralph Moore
    In IE, you should simply have 'never dial a connection' under the Connections tab and in the attendant Lan settings button 'Automatically Detect Settings' should be checked, nothing else.

    Typically, when a router is attached to a dsl or cable modem, authentication with the Internet provider takes place between those two devices, not at the pc level.

    Wireless keys are used to authenticate the pc, cell phone, whatever with the wireless side of the router.
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  • Profile picture of the author chasnsx
    I had this problem with a Dlink. I know this will work on Windows 7, but I do not know about XP. If your start menu has a "connect" to feature, go there, and see if the computer sees an unsecured network called Dlink. If so, you need to connect to that one first, and the router will give you the 10 or 26 character password. Then you go to the secured network and input the password. I hope this helps.

    Chas
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  • Profile picture of the author Hexor
    try asking the friend you have borrowed your computer. Maybe he has changed a setting that he know and you dont know it. You know naman the computer, nothing is impossible so please ask your friend or ask my friend GOOGLE
    Have a nice day. Hope you'll able to fix that ASAP
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  • Profile picture of the author chasnsx
    Also -- you may need to reset the router (via a recessed button on the back, poke it with a paperclip and hold it for ten seconds) to get it to do the unsecured network and password thing. If you have to do this, then you will have to reinput the password on all computers that access the router.
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  • Profile picture of the author Ralph Moore
    I agree Rus but I'm not sure he ever tried any of those.

    The reason we use the ipconfig tool, Greg, is to get as much info as possible.

    Another thing you need to do is try ONE thing at a time.

    If you change more than one thing without seeing its effect, it is harder to troubleshoot.
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  • Profile picture of the author Ralph Moore
    Chasnx has offered another way to get there if your neighbor will allow it.

    Keep us posted and we'll try to help.
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  • Profile picture of the author Greg guitar
    Sorry-not quite keeping up-I was in the basement looking for the router box to find the model #-thanks guys-I will try the commands listed above.

    Oh yes-I did try shutting it down and restarting it earlier-and I did check for it using a proxy-it isn't-now on to try your suggestions-waiting to hear back from my neighbor with the model # of the dlink router-can't find the box it came it-might have left it with him.
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  • Profile picture of the author Ralph Moore
    I just had another thought. This is not likely but I have seen it before.

    I live in a neighborhood where there are about five or six wireless connections showing at any given time. Some appear to be identical routers as they never changed the default name of dlink.

    You could be trying to connect to a different neighbor's router and not even know it.

    Wireless as an emerging technology is flaky sometimes. Routers sometimes do not always show up in the available list.
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    • Profile picture of the author Greg guitar
      Originally Posted by eagle View Post

      I just had another thought. This is not likely but I have seen it before.

      I live in a neighborhood where there are about five or six wireless connections showing at any given time. Some appear to be identical routers as they never changed the default name of dlink.

      You could be trying to connect to a different neighbor's router and not even know it.

      Wireless as an emerging technology is flaky sometimes. Routers sometimes do not always show up in the available list.
      Wild-I wonder how I can find out? It's a bit late to expect my neighbor to let me start messing around with this stuff.
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  • Profile picture of the author Havenhood
    Chasnx has offered another way to get there if your neighbor will allow it.
    Shouldn't need to reset the router. The computer is confused! It's the settings of that connection that sounds like the problem.

    You could be trying to connect to a different neighbor's router and not even know it.

    Wireless as an emerging technology is flaky sometimes. Routers sometimes do not always show up in the available list.
    Good points!
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  • Profile picture of the author Greg guitar
    I am in command prompt-and right away made a mistake I don't know how to fix-the curser was at the end of a line with the owner's name followed by > So I hit enter, thinking I should type on the next line down, and it repeated the entire line that I'd been on, below it-I tried to backspace, but nothing happened.

    So now I've typed in ipconfig/? at the end of the line that I just accidentally duplicated, and I'm wondering if I should hit enter again-is it going to keep copying lines when I do that? Is that a problem?
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    • Profile picture of the author Rus Sells
      Greg,

      Get back to the plain blinking cursor, it does not matter really what it says before that.

      then type

      ipconfig /flushdns make a space after ipconfig

      let it do its thing...when finished then do

      ipconfig /release let it do its thing...

      then..

      ipconfig /renew

      then open a browser and see if you can surf.




      Originally Posted by Greg guitar View Post

      I am in command prompt-and right away made a mistake I don't know how to fix-the curser was at the end of a line with the owner's name followed by > So I hit enter, thinking I should type on the next line down, and it repeated the entire line that I'd been on, below it-I tried to backspace, but nothing happened.

      So now I've typed in ipconfig/? at the end of the line that I just accidentally duplicated, and I'm wondering if I should hit enter again-is it going to keep copying lines when I do that? Is that a problem?
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      • Profile picture of the author Greg guitar
        Originally Posted by Rus Sells View Post

        Greg,

        Get back to the plain blinking cursor, it does not matter really what it says before that.

        then type

        ipconfig /flushdns make a space after ipconfig

        let it do its thing...when finished then do

        ipconfig /release let it do its thing...

        then..

        ipconfig /renew

        then open a browser and see if you can surf.
        Just did all that-typed every bit of info into notepad on this computer-in case it helps-that's what took so long, then I tried opening the browser, and "the page cannot be displayed" came up-so maybe the next step is to look for a password?
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    • Profile picture of the author Mike Baker
      Originally Posted by Greg guitar View Post

      I am in command prompt-and right away made a mistake I don't know how to fix-the curser was at the end of a line with the owner's name followed by > So I hit enter, thinking I should type on the next line down, and it repeated the entire line that I'd been on, below it-I tried to backspace, but nothing happened.

      So now I've typed in ipconfig/? at the end of the line that I just accidentally duplicated, and I'm wondering if I should hit enter again-is it going to keep copying lines when I do that? Is that a problem?
      I advise against using the command prompt unless you feel comfortable doing so.

      If you will allow, I can have a look at your computer using TeamViewer. I will be able to troubleshoot the problem from here if you wish.
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      • Profile picture of the author Rus Sells
        So he can't browse the internet, and as far as we know he can't even connect to the internet. How is a remote desktop session going to help him. Am I wrong in assuming that it can connect without a connection to the net by the client machine?

        And using the command prompt as I have suggest would never have any ill effect on his computer, its completely safe.

        Anyways, I am done giving advice on this thread. As I mentioned, to many people trying to help and I don't want to contribute to any more potential confusion.

        Good luck Greg, I hope you get it worked out.

        Originally Posted by mikescos View Post

        I advise against using the command prompt unless you feel comfortable doing so.

        If you will allow, I can have a look at your computer using TeamViewer. I will be able to troubleshoot the problem from here if you wish.
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        • Profile picture of the author Mike Baker
          Originally Posted by Rus Sells View Post

          So he can't browse the internet, and as far as we know he can't even connect to the internet. How is a remote desktop session going to help him. Am I wrong in assuming that it can connect without a connection to the net by the client machine?
          I just realized that myself. I wrote that without thinking it through fully.

          So forget that Greg. If you can go to 192.168.1.1 and login you will able to see the model number in the admin panel. We can go from there.
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        • Profile picture of the author paulie888
          Originally Posted by Rus Sells View Post

          So he can't browse the internet, and as far as we know he can't even connect to the internet. How is a remote desktop session going to help him. Am I wrong in assuming that it can connect without a connection to the net by the client machine?

          And using the command prompt as I have suggest would never have any ill effect on his computer, its completely safe.

          Anyways, I am done giving advice on this thread. As I mentioned, to many people trying to help and I don't want to contribute to any more potential confusion.

          Good luck Greg, I hope you get it worked out.
          Rus, excellent advice there. I think some people on this thread are getting a little confused about the fact that Greg does not have any wireless internet access at all on his laptop at the moment.

          Greg, do you have physical access to your router? If so, have you tried plugging in an ethernet cable from the router into your laptop to see if it can connect via the ethernet card (this is why you currently see the "cable unplugged" warning on your laptop as this refers to the ethernet connection which is wired).

          If you can connect via the ethernet cable, try renewing the IP address using the DOS command line as Rus has described. Let us know if that helps you get connected.
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  • Profile picture of the author Ralph Moore
    You are right, Ray. It is most likely a problem with the pc but it sure is fun trying to troubleshoot at a distance. :-)
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    • Profile picture of the author Havenhood
      Originally Posted by eagle View Post

      You are right, Ray. It is most likely a problem with the pc but it sure is fun trying to troubleshoot at a distance. :-)
      Fun! It's more like Mission Impossible!
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  • Profile picture of the author Ralph Moore
    No. Just type ipconfig /all with a space between the g and the /
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  • Profile picture of the author Ralph Moore
    When you are trying to access the web are you trying different sites?
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  • Profile picture of the author Rus Sells
    you guys know what this is?

    To many Chiefs not enough Indians tec support. LOL
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  • Profile picture of the author Ralph Moore
    Hey Mike

    I was getting ready to suggest he ping 192.168.1.0 (or 1.1) and ping google
    to see if he is getting to the router or beyond.

    Where did you come up with that set of numbers?
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  • Profile picture of the author Mike Baker
    Sorry about that. I meant 192.168.1.1 and not 10.0.1.1. 10.0.1.1 was my other D-Link modem's admin cp.
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  • Profile picture of the author Ralph Moore
    Team Viewer looks like a good way to go. I have never used that one.

    I need to go for a while. Good bug hunting guys!
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  • Profile picture of the author Ralph Moore
    Now if I could just get this dlink print server to play nicely with both Win7 and Vista over wireless, that would be great.
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  • Profile picture of the author Havenhood
    How would you go about connecting with Team Viewer?
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  • Profile picture of the author Ralph Moore
    Well, as he has been posting on here, I am guessing he has access to another pc. I think he originally said he borrowed a faster pc to use. Hey, I really have to go now. Good luck all.
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  • Profile picture of the author Havenhood
    You guys were doing great! Sorry to see you go!
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  • Profile picture of the author King Shiloh
    Banned
    OP,

    I just pray that you come out of this problem without adding more problems to your computer.

    Too many referees and coaches can spoil the game.

    I think you need to go to a computer related forum to seek for solution.

    Or consult a computer geek in your local area.

    Just my 2c.
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  • Profile picture of the author GarrieWilson
    Ask at MajorGeeks.com - Download Freeware and Shareware Computer Utilities.

    Its that the barrowed PC isnt configured correctly. Since it says "connected" that more than likely means a network setting is wrong/missing.

    When I have had the issue before, I deleted the local area connection under network connections and then rebooted. It then worked. I also used the wizard once to get it configured.

    Also check in device manager for errors.

    I'm off to bed but I wouldnt follow most of the given advise as it doesnt relate to you and do not mess with your router settings.

    Besure to check ask at the above URL. ONE PERSON will help you. Makes it easier.

    -g
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    • Profile picture of the author Havenhood
      ^ Was dealing with a Tech.
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  • Profile picture of the author Greg guitar
    Thanks a million guys-you're all awesome in my book!

    I feel guilty saying this after all the help so generously given, but my housemate has offered to loan me his machine now-and it's 2 weeks old and already online here without a hitch.

    That was super-stressful for me-I need to be cranking out work-not spending 2 days trying to get online with a computer that might be only a little better than this one. My housemate's machine will be worlds better, I think.

    Wish me luck that I'm not just cursed when it comes to technology, because if all goes well, I'll crank out several videos tomorrow for a client, and maybe a few for myself as well.

    PS: I did try to follow as much of the advice as I could, and I didn't get to it all, but I learned a few things, and did a lot of operations that were new to me, and some things I have done a few times-but years apart, and not enough to master them (although I learned, I hope to never need to use that knowledge again, preferring to concentrate on my strengths rather than trying to improve on my weaknesses).

    Thanks again-I hope to buy each one of you a beer when we're hanging out at some event, celebrating our latest successes!
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