Do you like NameCheap's new design?

by Dmitry
39 replies
Hello,

I for one hate it!

So without any further ado - if you'd also like to get the old design back (at least have the option to) - please stop by this thread NameCheap.com Forums • View topic - Thew new design for Namecheap is terrible and express your opinion.

Hopefully, it's not a lost cause!

Thank you fellow Warriors!
#design #namecheap
  • Profile picture of the author Michael Ellis
    I like it. However, I found that some links take me out account, but it also did this in the old interface. Usually I have to keep hitting the 'back' button or sign in again. It's kind of a pain.
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    • Profile picture of the author AFI
      NO! I hate it. I couldn't find my way around at all!
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      • Profile picture of the author StrikeNet
        Originally Posted by AFI View Post

        NO! I hate it. I couldn't find my way around at all!
        You shouldn't hate things just because you don't know how to use them. Their new design is much more modern and hands down looks 100x better than the old design.
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        • Profile picture of the author AFI
          Originally Posted by StrikeNet View Post

          You shouldn't hate things just because you don't know how to use them. Their new design is much more modern and hands down looks 100x better than the old design.
          Just because it looks modern doesn't mean it's easy to use. I thought the site navigation was poor. It took me forever to figure out how to get to my domains.
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    • Profile picture of the author Alexa Smith
      Banned
      Originally Posted by Michael Ellis View Post

      I found that some links take me out account, but it also did this in the old interface.
      Yes, I've occasionally found this: it's strange, isn't it?

      Overall, I like them so much more than other registrars I've used that I'm fundamentally very well-disposed to them, though.
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  • Profile picture of the author Michael Ten
    i like it personally... i don't use namecheap.. but i might some now...
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  • Profile picture of the author Rich Struck
    I hate it. They fixed something that wasn't broken.
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    • Profile picture of the author sanssecret
      Hate is a pretty strong word. But I am definitely more a fan of the old look than the new. Maybe that's cos I am old myself?

      I know some things take a while to get used to. I struggled with Google's changes to Adsense and the keyword tool, but eventually I got the hang of them.

      If Namecheap opt to move this new layout then we'll have no option but to get used to it, or move to GoDaddy. Given that choice, I'll make damn sure I figure out how to use the new interface. :p
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      San

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    • Profile picture of the author DrewG
      Originally Posted by Rich Struck View Post

      I hate it. They fixed something that wasn't broken.
      Agreed.

      _____________
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  • Profile picture of the author markowe
    Kind of preferred the cheesy old look myself, it suited them!
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  • Profile picture of the author DireStraits
    The new design is a little more "in the present", I think, and definitely raises the professionalism of their image.

    I can't help but kind of prefer the old one, though. A little more simplistic, fewer distractions and less general "bloat". That's the way I roll, usually.

    But I can see why they felt the need to update it. Doesn't matter either way, really, so long as they continue to provide a great service; they're still my favourite registrar, either way.
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  • Profile picture of the author imediazone
    Banned
    It is very similar with domaintools. I think they should redisign it
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  • Profile picture of the author warriorkay
    1,500+
    domain names
    bought from them
    years later and having
    enjoyed an outstanding
    customer support over the
    years, I truly love absolutely
    every single thing
    about them,

    But seriously...

    I haven't had the guts to try out the new design. With all new
    things I know it will take a while to find my way around so I just
    haven't tried yet, . But I did use the homepage to search for bulk
    domains and realized that you can now search for 100, as against
    the 30 that was allowed with the old design.

    So, though I haven't tried this new design, they wouldn't go through
    the trouble (and spend the money/time) to bring this in if it wasn't
    an improvement of the old. Just saying,

    Now, back to the fun aspect of it all
    you can decide to take the time to
    learn how to get used to the new
    design (it can and will happen)
    just as we all get used to the
    many new shiny toys that
    our kids learn to start
    using right off the
    bat. Or we keep
    complaining all
    we want to
    complain!


    Kingsley
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  • Profile picture of the author warriorkay
    I have just been enjoying myself with the above
    post, so much fun to write,

    Forgive me, I get tickled like that,

    Kingsley
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    • Profile picture of the author Dmitry
      Originally Posted by warriorkay View Post

      I have just been enjoying myself with the above
      post, so much fun to write,

      Forgive me, I get tickled like that,

      Kingsley
      It looks like a bird LOL
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      • Profile picture of the author warriorkay
        Originally Posted by Dmitry View Post

        It looks like a bird LOL
        Now you are tickling me some more.

        Anyway, am out, so that I don't take
        over this thread with my nonsense,

        Let's get back to talking Namecheap,

        Kingsley
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  • Profile picture of the author JanG
    So many people here say, they HATE the design. I for one think that they use the word 'hate' too liberately, as it has a very strong connotation associated with it.

    I like the new design and of course it takes some time to get used to it. They have put a lot of thought into this redesign. Change is not a bad thing per se. You always have to adapt, it's the same in every aspect of life. If you fail to adapt, you fail in general.
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  • Profile picture of the author Janice Sperry
    I really like it. At least it LOOKS better to me. I never had to go on the old version very much so I won't really have a learning curve anyway. I do understand people not liking new navigation. I have used MS Word since it was first created. Every time they "update" it everything is in a different spot. I basically still use the same things I did years ago so it is aggravating learning it over and over.
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  • Profile picture of the author RaptorGabe
    It's NameCheap, common guys, we expecting anything amazing? cheap is in the name after all
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  • Profile picture of the author Pauline60
    The old one was better - the new one is not as easy to use. It is definitely not an improvement.
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  • Profile picture of the author hamzidosh
    Dont Like It AT all...I prefer their old interface much more!
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  • Profile picture of the author Michael Shook
    It is so much less cluttered at least on the front pages than the old one. The interior pages like where you manage your account are still a bit cluttered but overall looks a lot better.

    I have avoided using them in a large part becasue I have never liked their interface. I don't think Godaddy is any better but most of the time at least I can find what I want there.
    Signature


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  • Profile picture of the author seobro
    The old interface was easy to move around in. However, they had to do an improve. I wonder if their phone was ringing off the hook with customers pleading for them to update the site's look an feel to the new 2.0 era. OK so my guess is no.

    What they need to do is take a college course in customer service. We exist to serve our consumers. They think it is the other way.
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  • Profile picture of the author J.M.Wilson
    It's always the same with these things

    When the changes first appear, people are all like "sign this petition to get the old XXXX back!"

    A few weeks later, everything back to normal.

    It's just the game
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    • Profile picture of the author davezan
      Originally Posted by J.M.Wilson View Post

      It's always the same with these things

      When the changes first appear, people are all like "sign this petition to get the old XXXX back!"

      A few weeks later, everything back to normal.

      It's just the game
      Yup. In my ex-registrar days, we always get people who want the old design
      back, but eventually learn to accept and work with the new one.

      I'd imagine NameCheap wants specific feedback such as being able to log into
      this function, how to manage domains intuitively, etc. It doesn't help if a user
      simply complains like "I hate the new design! Bring back the old one!" without
      telling what exactly what they like of the old and not the new.

      NameCheap users, they do have a forum for you to give your feedback. It will
      really help if you tell them with less hate and venom, and more specifics how
      to make it work for everyone.
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      David

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  • Profile picture of the author wuleinj
    Just got problem when I register a domain traininginfitness.com yesterday.
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  • Profile picture of the author wuleinj
    But like the bulk search with 100 and more option like .net and .org etc
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  • Profile picture of the author Bruce NewMedia
    Overall, I like it...I'm noticing a trend with some internet sites.

    When they do a redesign, the boxes and icons, etc are getting LARGER....I'm guessing this is because they are trying to cater more to their aging audience over 40 that need reading glasses, like me.
    _____
    Bruce
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  • Profile picture of the author arcada
    Like using them! Not a problem yet, knock on wood! lol.....
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  • Profile picture of the author AverageGuy
    I just renewed some domains, and all whoisguard renewal links will not work, and can not find where they are on the site. contacted support, found this hidden link.

    I do not like the new design, because I got used to old one. but, do I really care? no.


    david
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  • Profile picture of the author warriorkay
    I joked a little while about all of this but decided to
    buy a couple more domain names today and was
    actually VERY impressed with the new design!

    Not only was it VERY much easier to move around
    in but had lots MORE bells and whistles that just
    looks far better than the old "conservative" design.

    I can however understand that many of us will find
    the design a little "unfamiliar" but trust me - the more
    you use it, the more you will like it FAR more than
    the old,

    Kingsley
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  • Profile picture of the author sbucciarel
    Banned
    When I went there the other day, I thought I had typed in the address wrong and I was at the wrong site. I liked the old design much better. Much more useful than the new design.
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  • Profile picture of the author Chris Michaels
    I'm not a big fan of their new look but that's mainly because I was so use to their old layout.

    Took a couple days to adjust.. and now it's starting to grow on me.
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  • Profile picture of the author Fernando Veloso
    Simply put, I hate it.

    Their usability expert was probably a sleep when he designed this UI.



    Edit:

    Just noticed they removed the list of previous domain name searches. I loved that feature!!!

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  • Profile picture of the author alexcercel
    I like it as they brought a bit of a fresh breath over there but I think they only got 50% of the job done...

    Web 2.0 layouts are about big/visible elements and they did it on the home page, but in the membersarea it really is difficult to navigate with all that small crowded information formatted in small tables. And that blue menu bar doesn't do any good being so bright and taking so much from the user's eye...

    Hate it or love it but Godaddy is way better in terms of design and I think that's the way NC should go too...
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  • Profile picture of the author sbucciarel
    Banned
    The only thing I like about it is they added Paypal payments directly instead of having to replenish your account with Paypal.
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    • Profile picture of the author DireStraits
      Originally Posted by sbucciarel View Post

      The only thing I like about it is they added Paypal payments directly instead of having to replenish your account with Paypal.

      Oohhh. I haven't registered any domains through them since the new design went live, and as such wasn't aware of this. This is something I like a lot, as having to "add funds" to one's account first was always a bit of a pain in the ass, I thought.
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  • Profile picture of the author menj
    Why anyone would hate it is beyond my ken. I, for one, absolutely love it. It gives a fresh new face to the Namecheap brand.
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