Since I'm in Canada, sending my artwork to the US often costs $30 or more for a tracking number, and depending on the size of canvas.
If I ship without a tracking number the shipping is much cheaper. If I am adamant about shipping with tracking info then the people just won't buy at all.
Far too many on eBay are cheats and liars. It has started to become quite well-known that when you ship without a tracking number you're gonna get screwed. The buyer simply waits a few days, sends an e-mail saying where's my item I bought 3 days ago and then files a claim with eBay/PayPal. Since there is no tracking info, the buyer automatically receives a 100% refund PLUS the item.
I'm sorry, but you can't tell me that THAT much of my artwork is just "lost" by the postal service. Yeah, okay there.
When someone pulls this stunt I'm out my time and money on the artwork, shipping costs, eBay listing and final value fees and PayPal's chunk too. This is utter B.S.
I'm so peeved off that I can't trust my buyers anymore, yet I also can't convince someone to pay $30+ for shipping.
I've just plain had it. I just got an e-mail from someone claiming exactly this. I can bet any amount that tomorrow I'll receive the usual e-mails from eBay/PayPal informing me a case has been opened against me and asking me to provide tracking numbers. Within 2 weeks the amount will be withdrawn from my PayPal account to reimburse the buyer.
How the hell does anybody sell on eBay and actually make an income anymore???