I refuse to sell on eBay any longer.

by Ken28
44 replies
For the past few months I have been selling my artwork on eBay. I'm selling locally too, but eBay is a global venue for my art.

Since I'm in Canada, sending my artwork to the US often costs $30 or more for a tracking number, and depending on the size of canvas.

If I ship without a tracking number the shipping is much cheaper. If I am adamant about shipping with tracking info then the people just won't buy at all.

Far too many on eBay are cheats and liars. It has started to become quite well-known that when you ship without a tracking number you're gonna get screwed. The buyer simply waits a few days, sends an e-mail saying where's my item I bought 3 days ago and then files a claim with eBay/PayPal. Since there is no tracking info, the buyer automatically receives a 100% refund PLUS the item.

I'm sorry, but you can't tell me that THAT much of my artwork is just "lost" by the postal service. Yeah, okay there.

When someone pulls this stunt I'm out my time and money on the artwork, shipping costs, eBay listing and final value fees and PayPal's chunk too. This is utter B.S.

I'm so peeved off that I can't trust my buyers anymore, yet I also can't convince someone to pay $30+ for shipping.

I've just plain had it. I just got an e-mail from someone claiming exactly this. I can bet any amount that tomorrow I'll receive the usual e-mails from eBay/PayPal informing me a case has been opened against me and asking me to provide tracking numbers. Within 2 weeks the amount will be withdrawn from my PayPal account to reimburse the buyer.

How the hell does anybody sell on eBay and actually make an income anymore???
#ebay #longer #refuse #sell
  • Profile picture of the author DeborahDera
    Originally Posted by Ken28 View Post

    For the past few months I have been selling my artwork on eBay. I'm selling locally too, but eBay is a global venue for my art.

    Since I'm in Canada, sending my artwork to the US often costs $30 or more for a tracking number, and depending on the size of canvas.

    If I ship without a tracking number the shipping is much cheaper. If I am adamant about shipping with tracking info then the people just won't buy at all.

    Far too many on eBay are cheats and liars. It has started to become quite well-known that when you ship without a tracking number you're gonna get screwed. The buyer simply waits a few days, sends an e-mail saying where's my item I bought 3 days ago and then files a claim with eBay/PayPal. Since there is no tracking info, the buyer automatically receives a 100% refund PLUS the item.

    I'm sorry, but you can't tell me that THAT much of my artwork is just "lost" by the postal service. Yeah, okay there.

    When someone pulls this stunt I'm out my time and money on the artwork, shipping costs, eBay listing and final value fees and PayPal's chunk too. This is utter B.S.

    I'm so peeved off that I can't trust my buyers anymore, yet I also can't convince someone to pay $30+ for shipping.

    I've just plain had it. I just got an e-mail from someone claiming exactly this. I can bet any amount that tomorrow I'll receive the usual e-mails from eBay/PayPal informing me a case has been opened against me and asking me to provide tracking numbers. Within 2 weeks the amount will be withdrawn from my PayPal account to reimburse the buyer.

    How the hell does anybody sell on eBay and actually make an income anymore???
    What method of shipment are you using? UPS, FedEx, some other form? Is there another method you could use that would not cost you as much to include a tracking number? It may be worth exploring.

    Otherwise, simply insist on the tracking number. Real buyers will still purchase from you. You won't make any less than you're making now, losing your money AND your work.
    {{ DiscussionBoard.errors[3171292].message }}
    • Profile picture of the author paulie888
      Originally Posted by DeborahDera View Post

      What method of shipment are you using? UPS, FedEx, some other form? Is there another method you could use that would not cost you as much to include a tracking number? It may be worth exploring.

      Otherwise, simply insist on the tracking number. Real buyers will still purchase from you. You won't make any less than you're making now, losing your money AND your work.
      Unfortunately, the OP lives in Canada, and shipping anything to the US (where he is apparently getting many of his buyers) is going to cost significantly more, whatever form of shipment you use. The converse is true as well, which is why many online businesses in the US either don't ship to Canada or charge significantly more to do so.
      Signature
      >>> Features Jason Fladlien, John S. Rhodes, Justin Brooke, Sean I. Mitchell, Reed Floren and Brad Gosse! <<<
      {{ DiscussionBoard.errors[3964524].message }}
      • ...or they do without tracking, having assessed the odds. I have jewelry customers in Canada but I can't afford $25 for a one ounce package just to get tracking.

        So far (fingers crossed) no chargebacks. I should raise the Canada shipping fee slightly to compensate for any that might occur in the future.

        eBay is a different beast entirely; there are people on there who will always claim non-receipt for any package without delivery confirmation.

        fLufF
        --
        Signature
        Fiverr is looking for freelance writers for its blog. Details here.
        Love microjobs? Work when you want and get paid in cash the same day!
        {{ DiscussionBoard.errors[3964608].message }}
        • Profile picture of the author eric w
          I continue to make easy money selling on ebay. Today, I just shipped 2 packages to australia from ebay sales. In Michigan, for the united states postal service, the customs form that we must fill out when shipping overseas already has a tracking number on it..no need to pay extra for any type of tracking.

          Here's an example of the tracking number that was on the form that I filled out today to ship to Australia LC036128088US and I just recently shipped a couple of ebay packages to canada and austria.


          I don't know if the other states are different with their customs forms, but it's simple here in michigan...the tracking number is already on the form.


          Also, below of my recent paypal account...these are ALL SALES FROM EBAY!

          Hopefully, this is encouragement for alot of you newbies that you can make money online, NOW, from ebay





          and

          {{ DiscussionBoard.errors[3964972].message }}
  • Profile picture of the author Rich Struck
    Originally Posted by Ken28 View Post

    How the hell does anybody sell on eBay and actually make an income anymore???
    If you find out let me know.

    It's still good to get rid of junk but there are so many idiots on eBay that I've essentially given up on it. The fees are worse than ever and I just can't justify them anymore.

    Sure some people do well but they must have a lot more patience than us.
    Signature

    {{ DiscussionBoard.errors[3171305].message }}
  • Profile picture of the author J.M.Wilson
    eBay has become the most frustrating place for sellers ever... I remember the days when it was fun, hassle free and very profitable to sell on eBay.
    {{ DiscussionBoard.errors[3171390].message }}
    • Profile picture of the author Tim Franklin
      Originally Posted by J.M.Wilson View Post

      eBay has become the most frustrating place for sellers ever... I remember the days when it was fun, hassle free and very profitable to sell on eBay.
      I feel the same way, I used to do pretty good at Ebay but it has been about five years since I was able to make a steady income from Ebay, I have just given up on them,
      Signature
      Bitcoin | Crypto | Software Development | iOS | Android | AI Crypto |
      {{ DiscussionBoard.errors[3171410].message }}
  • Profile picture of the author Media_Mogul
    Have you thought of, or tried, Etsy? I don't sell anything there, but I've heard good things about it for people looking to sell handmade items.
    {{ DiscussionBoard.errors[3171422].message }}
  • Profile picture of the author stev0z
    Shipping without tracking numbers is always very risky, have you looked into other shipping options? UPS ground rates aren't usually too bad.
    Signature

    Steve
    Business Cards Canada - Web Design Calgary
    Designer / Desk Jockey

    {{ DiscussionBoard.errors[3171424].message }}
    • Profile picture of the author cellcom
      Yeah - this has been going on for the past 3 years - ebay has been treating it's sellers like CRAP! Plus, now they are actually promoting their "BUYER PROTECTION PROGRAM" everywhere - guess who pays for that ? Who else - SELLERS! Plus, now you are forced to use paypal for all transactions, means more fee's and more scammers - take the money from the seller, then we will sort it out - all the while hold your money hostage.

      Let's just face it - ebay does not care about the small seller (THis is from a Gold Level Powerseller).
      {{ DiscussionBoard.errors[3171439].message }}
  • Profile picture of the author Rob Thayer
    Your problem is not really excessive shipping costs, it's eBay itself.

    My guess is that you are selling your artwork at relatively low prices; otherwise, you could just roll $20 of the shipping costs into the sale price. It's unlikely that anyone would squawk about a $10 shipping fee, especially if it was coming from another country.

    So the problem is more likely to be low selling prices on eBay, which has become the world's biggest flea market. Too many aggressive sellers and a dwindling customer base have driven margins on many items down to almost nothing.

    Art is really kind of hard to sell on the Internet, because people don't know they want it until they see it. Commodity items like blenders or DVDs are much easier to sell.

    I would suggest looking into other sales platforms such as Etsy.com or Fine-Art.com.
    {{ DiscussionBoard.errors[3171446].message }}
  • Profile picture of the author alcymart
    I left eBay for pretty much the same reasons as you. I agree, it's become Utter BS! Buyers are protected on eBay, but sellers NOT! It should work both ways. I agree with your post.

    there was a time when eBay was great for sellers, however too many sellers screwed buyers and things turned the other way around and it stayed that way till today.

    eBay will eventually realize once they reach a certain threshold of losses that it's not a viable business model as it is now. Many sellers leaving by the thousands daily will shake them up sooner or later.

    Lets wait a few years and see what happens...

    Take care,
    {{ DiscussionBoard.errors[3171472].message }}
  • Profile picture of the author Timothy Reuscher
    Someone in my family still sells on Ebay. He sells model trains, and he's been on Ebay since the 1997, with a rating of 181569. His website has almost 5000 backlinks.

    Basically, his business has it's ups and downs. I tell a lot of people to trust their gut. Like they say, a rolling stone will give you a hell of a bruise.
    {{ DiscussionBoard.errors[3171477].message }}
    • Profile picture of the author Frank Donovan
      Yeah, shipping artwork can be an expensive business, even without the tracking.

      I agree with the poster who suggested experimenting with the selling price. You might get away with that if your artwork is unique (and thus cannot be price-compared).

      When I was more involved in a UK eBay business, we found that using PayPal to pay for the postage (via their eBay option) considerably cut down on claims of non delivery. When you do this, the PayPal system prints out the label and also sends the buyers confirmation of shipping; so perhaps this 'official' notification acts to deter some would-be fraudsters.

      You could also email the buyers with details of the proof of posting number, if the Post Office system in Canada has such a facility.


      Frank
      Signature


      {{ DiscussionBoard.errors[3171591].message }}
  • Profile picture of the author Tess D
    Try Etsy.com
    It is for art and hand crafted items
    {{ DiscussionBoard.errors[3171589].message }}
  • Profile picture of the author Lee Wilson
    It's an unfortunate part of mail order that can't be avoided and has to be covered by your pricing. eBay may be the wrong venue for what you are doing but I wouldn't put the blame on them, that would be foolish. What a lot of people forget about the pricing on eBay is it's actually incredibly cheap, not expensive. You get instant exposure to a vast amount of potential buyers, the online equivalent of a major shopping center, for a fraction of the cost.

    If you were selling from a large shopping mall with high rents, high insurance costs, staff, security etc., all these things come out of your profits and could easily add up a lot more than the percentage you have to pay for eBay.

    When you put this into perspective and rethink your business model you start to realise just how easy it is to earn money on eBay.

    People are funny, you might find it isn't the total cost that puts them off, it's that they don't like the idea of paying all that money on postage. Do the maths, figure your average losses and cater for it in your prices. Use standard shipping and even try free shipping. Put the money on the product, plus whatever extra is required to cover your losses. Worth a try, you might find you can still do well with eBay.
    {{ DiscussionBoard.errors[3171738].message }}
  • Profile picture of the author KenW3
    I thought about leaving eBay, but can't because that's where all the customers are... I am a PowerSeller on eBay and sell printed items, averaging ten sales a day (about 5% to Canada, the rest US). I do not ship with tracking, send only through the US post office, and had two buyers claim they did not receive our packages during 2010.

    I am in the US, so paying for tracking through the post office here does me no good, as the packages are not tracked to their destination. The only way to do that from here is with a global shipper like UPS or Fedex, and that's too expensive.

    I sell through four stores including eBay. The others are Auctive, Vendio, and WebStore. There is no way I can leave eBay, because that is where the customers are, and the others stores combined never come close to the eBay sales totals. It's a hassle, but it's not like there is really a better alternative.
    {{ DiscussionBoard.errors[3171811].message }}
  • Profile picture of the author Diane S
    When I buy at eBay, I always notice those gold 'free shipping' notices in the listings. And I always wonder, how can that be, when an individual sets the prices and it is all arbitrary and relative? The shipping is just absorbed into the price. But I guess a lot of people go for it. Maybe it would work for you?
    Signature
    KimW still needs our help DONATE DIRECTLY
    My First Kindle Book: Ten Days in the Land of Smile
    {{ DiscussionBoard.errors[3171875].message }}
  • Profile picture of the author GuerrillaIM
    Either sell with extra shipping or grin and bear the occaisional cheats as a cost of business.

    If you can't do either of those then you have a non-viable entity and its time to move on.

    Have you looked into getting a distributor you can send to in bulk and then they ship your item domestically?
    {{ DiscussionBoard.errors[3171899].message }}
  • Profile picture of the author Krstwo
    I'm not sure what your artwork is selling for but if you ever sell a piece of art in northern California around the san Joaquin valley feel free to pm me I'll gladly knock on the door and ask to admire the art they just bought.

    I Agree with the distributor idea, could save alot of time and headache to make it worth paying someone to do so.
    {{ DiscussionBoard.errors[3171966].message }}
  • Profile picture of the author Tim_Carter
    This is a popular marketplace for stuff like that:
    Etsy - Your place to buy and sell all things handmade, vintage, and supplies

    I have purchased some nice items on here. Very popular with crafty people.

    edit - I see it has already been suggested. But it is huge for the art market. Give it a try.
    {{ DiscussionBoard.errors[3171982].message }}
  • Profile picture of the author Hoodyy
    This ebay scamming happened to me last month.

    I sold some items for £220 - like an idiot I didn't think to charge extra shipping for the tracking number etc. Long story short, I had to reimburse them the money even though they blatantly got the item and I couldn't pay my rent... The guy even had like 3k feedback.

    Shame buyers can't leave negative...
    {{ DiscussionBoard.errors[3172018].message }}
  • Profile picture of the author Perseus Shearer
    Whenever I can Craigslist-local selling and actually meeting the buyer helps. I know this is not always practical. As mentioned several times Ebay is a great place to buy b/c they stand behind the buyer 100%
    Signature

    Perseus Shearer
    house painting Learn SEO

    {{ DiscussionBoard.errors[3172043].message }}
  • Profile picture of the author Nick Brighton
    Simple solutions abound...

    1. Sell higher ticket items to a higher earning audience... easier to work in the price, and position it as free shipping then.

    2. Amazon.

    3. Sell something unique. If someone wants your art, and they can't get it anywhere else, then you'll have no problems selling with the tracking costs included.

    If people are refunding or whining about an extra $10, then you're aiming art at the wrong market. Affluent, wealthy, high income demographics are usually where your real art buyers will be... and they usually won't have the time or interest in such pettiness.
    {{ DiscussionBoard.errors[3172107].message }}
    • Profile picture of the author goldengater
      It is my understanding that eBay likes and promotes free shipping. Not long ago I went through my entire stock (300+ items" and initiated a formula that is working very well for me. I take the cost of the item to me - then add estimated shipping - then add 60%, my profit- then add 16% loose estimate of listing and PayPal fees. I then offer the item as free shipping.

      I am not at all shy about asking for higher prices as the products I offer (home decor) are generally unusual. I sell some of the darnedest stuff; a 69 inch sculpture of Neptune, two sets of butt ugly garden gnomes. I also sell fine porcelain vases, lovely lamps, unusual furniture. I even sell some art.

      You might want to offer your art in rolled format (you can even get the tubes free from the post office website). If you use the format with similar features on one posting, you can offer stretched canvases and ask for additional shipping - built into the cost of the art, of course.

      I also understand that eBay "likes" relisted items. I used to always check the "good til canceled". Now I use a 10 or 30 day listing. My sales have increased significantly.

      These are just a few things you might like to try before giving up on Ebay altogether. I am a 3 time cancer survivor and really needed a way to regain income but to do it on my own time and preferably from home. I spent a few years on eBay selling just a few items in a month was a good record for me. Now I have more than doubled my income from before I was first diagnosed. It takes some time and trial and effort but can really pay off.

      One other thing i changed that made a huge difference to my sales was to do research in every category I listed in. Am I really using the best category? I look at past sales in the category to see if items are really selling there and for what prices. Sometimes I think outside the box - Antique Reproduction generally has many sales of higher end items so if my item can fit in there by any stretch of the imagination, I list there especially if something similar to my item has sold well there.

      Hope these "helpful hints" are useful to you.

      Kind Regards, Debra Harrison
      {{ DiscussionBoard.errors[3172958].message }}
      • Profile picture of the author KenThompson
        Originally Posted by goldengater View Post

        It is my understanding that eBay likes and promotes free shipping. Not long ago I went through my entire stock (300+ items" and initiated a formula that is working very well for me. I take the cost of the item to me - then add estimated shipping - then add 60%, my profit- then add 16% loose estimate of listing and PayPal fees. I then offer the item as free shipping.

        I am not at all shy about asking for higher prices as the products I offer (home decor) are generally unusual. I sell some of the darnedest stuff; a 69 inch sculpture of Neptune, two sets of butt ugly garden gnomes. I also sell fine porcelain vases, lovely lamps, unusual furniture. I even sell some art.

        You might want to offer your art in rolled format (you can even get the tubes free from the post office website). If you use the format with similar features on one posting, you can offer stretched canvases and ask for additional shipping - built into the cost of the art, of course.

        I also understand that eBay "likes" relisted items. I used to always check the "good til canceled". Now I use a 10 or 30 day listing. My sales have increased significantly.

        These are just a few things you might like to try before giving up on Ebay altogether. I am a 3 time cancer survivor and really needed a way to regain income but to do it on my own time and preferably from home. I spent a few years on eBay selling just a few items in a month was a good record for me. Now I have more than doubled my income from before I was first diagnosed. It takes some time and trial and effort but can really pay off.

        One other thing i changed that made a huge difference to my sales was to do research in every category I listed in. Am I really using the best category? I look at past sales in the category to see if items are really selling there and for what prices. Sometimes I think outside the box - Antique Reproduction generally has many sales of higher end items so if my item can fit in there by any stretch of the imagination, I list there especially if something similar to my item has sold well there.

        Hope these "helpful hints" are useful to you.

        You Kick A$$ And Take Names

        Hey OP... be like this lady.

        Goldengater, I tip my hat to you, ma'am.

        You have already conquered "that." Positive waves...


        Ken
        {{ DiscussionBoard.errors[3172985].message }}
    • Profile picture of the author Beatrice
      2. Amazon.

      ...Amazon charges around 20% commission!!.
      Signature
      FREE Video to Build Your Website:

      http://www. createmyownwebpage.net

      This Step-by-Step video guide will show you how to buil your website from scratch!(For FREE)
      {{ DiscussionBoard.errors[3173660].message }}
  • Profile picture of the author KenThompson
    Well... I think the best thing to do is raise the prices as others
    have suggested. Raise it to cover the costs for tracking. It's
    worth a test to see what happens.

    Also, you may not notice any loss in sales because there are
    plenty of people who are willing to pay for art they like.

    It's the cost of doing business. Everyone expects you to suck
    it up (ebay, etc), but you don't have to.


    Ken
    {{ DiscussionBoard.errors[3172915].message }}
  • Profile picture of the author Darrell Hagan
    Agree with those who said to find an alternate trackable shipping method and roll it into your selling price. But in the long term, try to get as far away from eBay and their demon child PayPal as possible.
    {{ DiscussionBoard.errors[3172943].message }}
  • Profile picture of the author gekko2.0
    Ebay has become almost impossible to make any real money on between their crazy fees and anti-seller policies. This would be a perfect time for a competitor to come along and steal some market share from them
    Signature

    Increasing Conversions Is Kinda My Thing.....PM Me If You Are Interested In Doubling Your Conversion Rate

    {{ DiscussionBoard.errors[3174091].message }}
  • Profile picture of the author sloanjim
    Yep..sadly so common. I know peole who say "no trackng..I never receive it..." Like it's something to be proud of.

    Here's the kicker...when the buyer returns the item without a tracking number and i mysteriously do not receive it (i mean really do not receive it...) they go to ebay complain and most times win...

    So..if you are buyer on EBAY you can scam easily..if you are seller..you are treated worse then s***. Well done Ebay.
    Signature

    15 Minute Forex Bar Trading System Free at
    http://www.fxscalpingmethod.com

    {{ DiscussionBoard.errors[3174115].message }}
    • Profile picture of the author Lee Wilson
      Originally Posted by sloanjim View Post

      Yep..sadly so common. I know peole who say "no trackng..I never receive it..." Like it's something to be proud of.

      Here's the kicker...when the buyer returns the item without a tracking number and i mysteriously do not receive it (i mean really do not receive it...) they go to ebay complain and most times win...

      So..if you are buyer on EBAY you can scam easily..if you are seller..you are treated worse then s***. Well done Ebay.
      I don't know about other countries but in the UK that's something you put up with in the mail order business. It's the law, it's your responsibility and rightly so. The customer should never lose out just because something never arrived in either direction. It's our problem to cover our asses and swallow the losses if we don't. None of this has anything to do with eBay.

      The problem with many eBay sellers is they don't look at it from the customers point of view. If I buy something from an eBay seller and it doesn't arrive, why the f*** should that be my problem. If eBay didn't take this seriously then they would have dissappeared long ago. They supply us the buyers on thier terms, not to cater for our own inadequacies as amatuer business people. eBay do a hell of a lot of things wrong and really can be infuriating but most of their bad reputation comes from the things they are doing right.

      Losses are a part of every business, if it isn't catered for then that isn't unfair, it's just stupid.
      {{ DiscussionBoard.errors[3174152].message }}
  • Profile picture of the author Edk
    I got what you said. I had experiences with eBay I considered traumatic really. If you think about this any longer just the pondering of it will screw YOU royally. Move On. Please
    {{ DiscussionBoard.errors[3174142].message }}
  • Profile picture of the author Scott Bandicoot
    Originally Posted by Ken28 View Post

    For the past few months I have been selling my artwork on eBay. I'm selling locally too, but eBay is a global venue for my art.

    Since I'm in Canada, sending my artwork to the US often costs $30 or more for a tracking number, and depending on the size of canvas.

    If I ship without a tracking number the shipping is much cheaper. If I am adamant about shipping with tracking info then the people just won't buy at all.

    Far too many on eBay are cheats and liars. It has started to become quite well-known that when you ship without a tracking number you're gonna get screwed. The buyer simply waits a few days, sends an e-mail saying where's my item I bought 3 days ago and then files a claim with eBay/PayPal. Since there is no tracking info, the buyer automatically receives a 100% refund PLUS the item.

    I'm sorry, but you can't tell me that THAT much of my artwork is just "lost" by the postal service. Yeah, okay there.

    When someone pulls this stunt I'm out my time and money on the artwork, shipping costs, eBay listing and final value fees and PayPal's chunk too. This is utter B.S.

    I'm so peeved off that I can't trust my buyers anymore, yet I also can't convince someone to pay $30+ for shipping.

    I've just plain had it. I just got an e-mail from someone claiming exactly this. I can bet any amount that tomorrow I'll receive the usual e-mails from eBay/PayPal informing me a case has been opened against me and asking me to provide tracking numbers. Within 2 weeks the amount will be withdrawn from my PayPal account to reimburse the buyer.

    How the hell does anybody sell on eBay and actually make an income anymore???
    Damn dude, that sounds terrible.
    What are you gonna do now?
    Signature

    {{ DiscussionBoard.errors[3174157].message }}
    • Profile picture of the author Ken28
      Originally Posted by WarriorIcon View Post

      Damn dude, that sounds terrible.
      What are you gonna do now?
      I have many other income venues. I'm also a computer programmer and a photographer. This is just something that I wanted to turn my art hobby into an income.

      Canada Post is the cheapest shipping method here where I live. UPS and all others charge more, I've looked into it.

      Rolling my canvas into a shipping tube costs almost the same amount as sending canvas fully stretched. Crazy, I know, but that's how things work in Canada.

      Don't forget what might work in the US does not apply here. We don't get free shipping tubes from the Post Office here.

      Combining the shipping fee with my price would drive it up to a level where I don't think many would buy. Things are a LOT more expensive in Canada than the US, even with our currency at par right now.

      I have tried many other art websites in the past few months and they have produced absolutely zero sales. I get lots of comments on how great my art is, but no buyers. Too many tire kickers that just send me e-mail after e-mail and just waste my time cause they never buy. I even had that on this forum a few months ago when I posted some artwork up to show. Three people were going to buy, blah blah blah... never got back to me.

      It almost seems as though I can't give the art away, nevermind charging more for it. I can see if it sucked, but my artwork is truly amazing and those here who saw it before know that and sent me many comments complimenting me. I see ugly art selling yet my very professional work can't sell for next to peanuts? What the hell???

      That's the reason I was using eBay - for the exposure.
      {{ DiscussionBoard.errors[3174584].message }}
      • Profile picture of the author Cheapsnake
        I don't know about the Canadian PO, but USPS has a "Delivery Confirmation" option. It costs $.70 over the price of postage and is well worth the price. It's not exactly a tracking number, but it saved my butt a couple months ago.

        I sold a rather pricey item on ebay and the buyer came back saying he never received it. He opened a dispute and froze my funds with paypal and left me a real nasty negative on ebay. I simply submitted the confirmation number and the dispute and negative feedback immediately went away. I know, it shocked the hell out of me that ebay actually took care of a seller, but it happened.

        The package was addressed to an apartment and I'm sure what happened was that it was dropped off in the lobby near the mailboxes because it didn't fit. Somebody came along and picked themselves up an early Christmas present. Never mind that they probably had no idea what it was or what to do with it, it was something for nothing.

        If the Canadian PO offers Delivery Confirmation I would definitely check into it.

        Tom
        {{ DiscussionBoard.errors[3174667].message }}
  • Profile picture of the author seobro
    The problem is not the buyer and sellers of products and services. Problem is Feebay because they keep adding fees more and more. Also there are fees from pratpal which has fees of its own. It is a game. Well, one in which fee bay will screw you.

    This is from a person that started with fee bay back in the 90's and things have gotten worse over the years. Yeah, as in max worse.

    I do not recall having the same problems with amazon. That is why they are growing.
    {{ DiscussionBoard.errors[3174486].message }}
  • Profile picture of the author Net66
    I no longer actively sell on eBay. I used to do quite a lot on there and pay them hundreds a month in fees (and that was before the fee structure got stupid). Now I only use ebay for personal sales of things I no longer need. Ebay has pushed me away as a business seller.

    Andy
    Signature
    What I do - And How I do it. My Personal Blog...
    http://AndyBrocklehurst.com
    {{ DiscussionBoard.errors[3174603].message }}
  • Profile picture of the author Ken28
    It costs almost $15 for delivery confirmation in Canada and that is on a regular sized envelope. That's not even a larger package. Unreal.
    {{ DiscussionBoard.errors[3174700].message }}
    • Profile picture of the author sarah2472
      I can understand how you're feeling. I've been selling on eBay for 5 years, and have been a Platinum PS for the last 2 or 3 of it. It's always been my primary retail channel. The landscape of the venue has changed so much in the last couple of years it's made it harder to sell there.

      A couple people mentioned Amazon. I don't know if it's an option for you, but even with the higher commission rate, I've found it to be much easier to sell there. My AZ sales are now more than double my eBay sales - with far fewer hassles.

      Do you have your own website? That is another option to consider. My site holds its own in terms of sales. Not as high as eBay or AZ, but I could live off it, if I had to. As others suggested, Etsy is another good alternative. I've sold handmade jewelry there off and on, and had good luck with it.

      Best of luck to you!
      Signature

      -- Sarah

      {{ DiscussionBoard.errors[3174818].message }}
    • Originally Posted by Ken28 View Post

      It costs almost $15 for delivery confirmation in Canada and that is on a regular sized envelope. That's not even a larger package. Unreal.
      Ken, do you have any family or friends in the States? That's how some people handle it. You don't have to ship *from* Canada. Your cousin, brother, college roommate or whoever else is helping you can ship from here whenever you make a sale. You can send 'em labels as PDFs.

      fLufF
      --
      Signature
      Fiverr is looking for freelance writers for its blog. Details here.
      Love microjobs? Work when you want and get paid in cash the same day!
      {{ DiscussionBoard.errors[3964087].message }}
  • Profile picture of the author citro
    your problem is same with people who selling their design service or else via online/internet.. one of my supllier tell me about that, he send the design and then their clien just dissapear without paying. So we can't blame anyone, the most important is vigilance and always careful.
    i hope somedaY , someone can make bank guarantee/LC like we do in conventional trading eksport - import for internet marketing.
    {{ DiscussionBoard.errors[3963868].message }}
    • Profile picture of the author mounds
      I've had around 200 transactions as a seller on eBay. Most of those were in a very specific market (taxidermy) and not once did I have a problem with people not receiving my parcels.

      At some point, I decided to try my hand at selling used video games and systems. Two out of twenty parcels were never received. Had a couple deadbeat buyers and a Nigerian scammer.

      I've found that when you're in a micro-niche, you get less riff-raff. A lot of the people I sold to I also knew from another online forum. Any trouble would get reported and that person's name would be tarnished forever.

      In terms of the more broad niches, it's a disaster. Lots of riff-raff. I'm willing to bet there is a micro-economy on eBay that consists of stealing and reselling. Unfortunately, tracking seems to be the only protection.

      -Tim
      {{ DiscussionBoard.errors[3964049].message }}
  • Profile picture of the author Robert X
    Have you tried searching for other art auctions that ONLY deal with art? Usually, when you deal with people that are truly interested in one thing, they tend to treat it with respect and don't want any riff raff in their programs. Such as here
    Signature

    [

    {{ DiscussionBoard.errors[3964124].message }}

Trending Topics