Are all hostgator sites down again?

daangertenaar

16 years ago

No, it's me as well

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Rita012 16 years ago

This happened about a month ago
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ttomp13

16 years ago

WHAT THE ****
I'm paying $50.00 for VPS.

I called all of the numbers below, and apparently, the 1800 number isn't in service.
I'm all good for hiccups, but not when I am paying $50.00...

I better not lose my Google rankings because of the downtime!!!

Toll Free : 1-866-96-GATOR (42867)
Local : 1-713-574-5287
Fax (Billing) : (281) 476 - 7800
Fax (Abuse) : (281) 476 - 7801

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Efrain Hernandez

16 years ago

Originally Posted by ttomp13

WHAT THE ****
I'm paying $50.00 for VPS.

I called all of the numbers below, and apparently, the 1800 number isn't in service.
I'm all good for hiccups, but not when I am paying $50.00...

I better not lose my Google rankings because of the downtime!!!

Toll Free : 1-866-96-GATOR (42867)
Local : 1-713-574-5287
Fax (Billing) : (281) 476 - 7800
Fax (Abuse) : (281) 476 - 7801

All of my sites are down as well. I also tried contacting their numbers and they say they are not in service which seems really weird.

I am still able to access my server using my FTP client. FYI for anyone who has important files hosted on your server.

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Ian Harmon

16 years ago

All mine are down too, shared and reseller hosting!! Can't even get through to their support, I just get 'no answer' in Skype

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entrepreneurjay

16 years ago

Thats great I hope its fixed very soon!

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Rita012 16 years ago

I have a VPS in there which is down as well.
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- Rita012 16 years ago
  
  It's up again
  
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  1 reply
  
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  Will Perkins 16 years ago
  
  Originally Posted by Rita012
  
  It's up again
  
  No it's most certainly not.... Lol
  
  They've gone up and down for about the past three hours for me. Comes up for 30 seconds and dies again.
  
  Thanks
  
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AFI

16 years ago

No wonder why the blog I was just reading stopped responding. I thought it was my internet.

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ttomp13

16 years ago

This is f**N ridiculous.

Like most people here, this is my job (or part time job) whatever you want to call it.
I'm trying to get work done, but it's kind of difficult when I can't access my websites.

I understand outages, but at least warn us.

I don't have a backup of any of my work... Better not get deleted, or I'll be pissed.
I have a years worth of crap on their server.

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ttomp13

16 years ago

Thank god.

I'm backin up EVERYTHING right now!

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KenL

16 years ago

Confirmed.

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Ian Harmon

16 years ago

I finally managed to get through to their support, but after hearing I was..... 'caller No 89' in the queue I gave up lol

Everything seems to be up for me though at the moment.

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daangertenaar

16 years ago

It's back up for me, can continue working on my dad's website =)

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donhx

16 years ago

My sites there are up. Maybe they stopped everything at Noon to honor MLK on his holiday (US) today.

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JohnMcCabe 16 years ago

Originally Posted by donhx

My sites there are up. Maybe they stopped everything at Noon to honor MLK on his holiday (US) today.

Mine, too.

Maybe it's a regional thing?
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Ryan Sorensen

16 years ago

so this happens often with hostgator? I'm with them and my sites have been live the whole time...pretty weird

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donhx

16 years ago

Originally Posted by The Exciting Life

so this happens often with hostgator? I'm with them and my sites have been live the whole time...pretty weird

It happens with all hosting services... that's why none claim 100% up time... usually they claim 98%-99%.

Usually they are only down for a few minutes, if that. Even if the electrical grid goes down at the server farm, it takes a couple minutes for the back-up generators to kick in.

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zaco

16 years ago

Yea it went down for few minutes... I spoke to them and they said it will be back but they do not have a time frame ( tho my sites came back before I joined the support chat)

Do I lose money on adwords if my site was down and someone clicks?

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Janet Sawyer

16 years ago

Originally Posted by zaco

Yea it went down for few minutes... I spoke to them and they said it will be back but they do not have a time frame ( tho my sites came back before I joined the support chat)

Do I lose money on adwords if my site was down and someone clicks?

Only if you are really focussed on "nano seconds" -

If your site isn't live, how the heck can anyone click on a link?

Just askin!

Ok, get real here folks, no computer ever works 24/7 x365 x years x how long you have rented the disc - space - whatever for.

Ask yourselves this question, you use your own computer, just you on your own, how many times has this single computer let you down. How many times have you had to do a system restore?

Now, imagine sharing the same computer, because that's all you are doing with 1000+ other people, how many times do you imagine they have to do a system restore to keep the other 9999 happy! and then have to have 30 nano seconds downtime whilst they take one rack out and replace it with the backup rack. -----

It's just like waiting for a Bus, sometimes it's on time and other times it's late DUE TO TRAFFIC

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zaco

16 years ago

Originally Posted by Janet Sawyer

Only if you are really focussed on "nano seconds" -

If your site isn't live, how the heck can anyone click on a link?

Just askin!

Ok, get real here folks, no computer ever works 24/7 x365 x years x how long you have rented the disc - space - whatever for.

Ask yourselves this question, you use your own computer, just you on your own, how many times has this single computer let you down. How many times have you had to do a system restore?

Now, imagine sharing the same computer, because that's all you are doing with 1000+ other people, how many times do you imagine they have to do a system restore to keep the other 9999 happy! and then have to have 30 nano seconds downtime whilst they take one rack out and replace it with the backup rack. -----

It's just like waiting for a Bus, sometimes it's on time and other times it's late DUE TO TRAFFIC

lol well since I advertise on adwords, my add will show up as usual but if my site is down would they charge me for that click that didn't go anywhere since my site was down...

I really do not care if my site goes down for few mins since it will happen anywhere else..but looks like others do

And this is not a rack changing issue.. it is a network related issue.. since everything went down.. your servers should be clustered so if one fails everything moves to another cluster but if the network uplinks are down then everything goes down

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Johnny12345

16 years ago

Ah ha! See there. For a few minutes you were all jealous of my GoDaddy hosting.

John

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zaco

16 years ago

Originally Posted by Johnny12345

Ah ha! See there. For a few minutes you were all jealous of my GoDaddy hosting.

John

lol I will stick with hostgator and never use Godaddy again! godaddy is only good to catch good domains ( auctions). their support sucks big time like their product, I had to email the support for 3 days to get an answer if the domain will keep the age or no... they are so retarded and they never read what you ask. they copy the answers from templates... they should call them

GORETARDS lol

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Ken Durham

16 years ago

Originally Posted by zaco

lol I will stick with hostgator and never use Godaddy again! godaddy is only good to catch good domains ( auctions). their support sucks big time like their product, I had to email the support for 3 days to get an answer if the domain will keep the age or no... they are so retarded and they never read what you ask. they copy the answers from templates... they should call them

GORETARDS lol

I don't know, at $3 per month hosting how much support does one expect? Imagine the call load from people wanting to know what uploading and downloading are. What's a homepage and all of the other questions people are too lazy to seek out themselves. And what type of support should someone expect? Are you going to pay someone $20 per hour to answer questions for people that spend $3 per month?

I have dedicated servers at GD and they have never let me down. Have never even been down more than a couple of times, over years. Almost instant responses to my emails, help fighting hackers, assistance on DNS and MX issues. There are a few that know what is going on at GD. They're just not on the shared hosting support call center. No, I've been using them in various ways for years, never a complaint, except for all of the upsale. Of course no one does that around here..

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John Hocking 16 years ago

Maybe my sites were not affected or the outage is over but all my hostgator sites are up.
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zaco

16 years ago

Originally Posted by Ken Durham

I don't know, at $3 per month hosting how much support does one expect? Imagine the call load from people wanting to know what uploading and downloading are. What's a homepage and all of the other questions people are too lazy to seek out themselves. And what type of support should someone expect? Are you going to pay someone $20 per hour to answer questions for people that spend $3 per month?

I have dedicated servers at GD and they have never let me down. Have never even been down more than a couple of times, over years. Almost instant responses to my emails, help fighting hackers, assistance on DNS and MX issues. There are a few that know what is going on at GD. They're just not on the shared hosting support call center. No, I've been using them in various ways for years, never a complaint, except for all of the upsale. Of course no one does that around here..

That is so untrue.. maybe u had a good experience but most of the people do not have a good experience with godaddy.

First of all godaddy offers expensive hosting if you compare it to the market.. everything they have is limited and retarded.. even their domain panel is so slow and complicated..and the prices are high

Hostgator offers the best customer support.. whenever u need them u find them..but as I said it happens data centers go down at some point..it will happen everywhere.

Godaddy once took a whole data center down ( for a customer ) and they couldn't bring it up, their support refused to help and asked the customer to contact the abuse team, the customer did and nobody responded.. what customer services are you talking about? here is the post for this incedent and they have the RECORDING when the guy called Godaddy and how godaddy handled the situation.. that was pretty nasty .. check it out:

Godaddy.com Takes out entire data center - Web Hosting Talk

if other companies can provide support with the same price then godaddy should be able to do so..they just want to make more money..hostgator offers more than godaddy and their support rocks, u can get someone within at max 15 mins , not like godaddy u have to wait 4 - 12 hours

If you cannot offer support then do not promote your business as it is the best...for me I am transferring everything from "goretards" to hostgator.. I am done with godaddy bull****

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Steven Miranda

16 years ago

Sites are up for me , now at least.

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BloggingPro

16 years ago

Does Hostgator have anything to do with JustHost? I have about 30 sites hosted with them about they all went down within the last hour. I noticed it when I was trying to make a post and my browser told me it could not connect to my site. Ugh. I hope this isn't a long outage.

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JonWebContent

16 years ago

I just want to say that I have had hosting with JustHost for a few domains over the last few years and NEVER had any problems with downtime.

Is this common with HostGator? I have heard good things about them so I wonder if this is a one-time thing?

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Trapped

16 years ago

Originally Posted by JonWebContent

I just want to say that I have had hosting with JustHost for a few domains over the last few years and NEVER had any problems with downtime.

Is this common with HostGator? I have heard good things about them so I wonder if this is a one-time thing?

All hostings go down sooner or later, i'v been for the last year with HG and never had a downtime. And I switched to HG after serious downtimes with the other hosts i used.

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Fernando Veloso

16 years ago

Well, looking at my uptimerobot account it shows none had downtime BUT my sites we're really SLOW a couple hours ago.

Not this problem again...

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JohnyData

16 years ago

I switched to HG after many horrible instances with other hosts and have never experienced issues with HG, however, over the last few months, I noticed quite a few times when the server (network possibly) was down, but always just a for a few moments.

Although it is really irritating when it happens, the reality is that it WILL happen no matter how good a system you have in place, it's just one of those things... And, as irritating as it can be, I know it is always temporary (I still make sure to do weekly backups though, LOL).

For the price HG charges and the level of service and support they offer, I will happily deal with a few momentary outages here and there.

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Shazia Mirza

16 years ago

I don't know about you, but all my sites are still up and running.

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zaco

16 years ago

Originally Posted by IMReview

I don't know about you, but all my sites are still up and running.

Yea everything is fine now, check out

HostGator (hostgator) on Twitter

they have an update saying everything is fixed.

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Dennis Gaskill

16 years ago

Originally Posted by donhx

It happens with all hosting services... that's why none claim 100% up time... usually they claim 98%-99%.

Usually they are only down for a few minutes, if that. Even if the electrical grid goes down at the server farm, it takes a couple minutes for the back-up generators to kick in.

This is true, and it's why I spread my sites out among four different hosts. If one goes down, I've still got approximately 75% of my sites still up and earning money.

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Big Money 16 years ago

I have over 100 sites hosted with a Host Gator reseller account and I didn't see any of them go down. I rep Host Gator 100%. I've used others but their customer service is tops in my opinion.
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Paul Myers

16 years ago

Wow. They were down for something like 18 minutes and we have this kiond of hubbub? That's... amazing.

Paul

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TonyAG

16 years ago

My site is still up, don't understand why some websites are down.

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JMB Marketing Group

16 years ago

Originally Posted by Rita012

Curious if it's just me.

If you ever wonder if a site is down for everyone or it just you, check it out here:

Down For Everyone Or Just Me -> Check if your website is down or up?

You can test this now, by typing in a site that you know is down then another one that you know is up.

Check it out! It works!

Cheers,

JMB

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Are all hostgator sites down again?

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