Paypal vs Google Checkout

by sam770 20 replies
we all heard of those horrible stories about paypal
Many people claim that they froze money for 180 days etc....
I am not sure if those stories are true or not, but I do think that people would love to have a serious alternative just in case....

I think that at the moment, the only company who can seriously compete with paypal and be a serious alternative for the millions who are using it is Google Checkout
The problem is that as a seller - Google checkout available only in the us and the uk
Many people ask when their service will be available in other countries
I made a quick google search and this is what I found:
About Google Checkout : Google Checkout overview - Google Checkout Merchant Help

Does anyone here knows more details about that? maybe an update regarding this issue?
#main internet marketing discussion forum #checkout #google #paypal
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  • Profile picture of the author Matt Morgan
    Originally Posted by sam770 View Post

    we all heard of those horrible stories about paypal
    Many people claim that they froze money for 180 days etc....
    I am not sure if those stories are true or not
    I think the 180 thing is true. They release in in 180 days if they freeze it, depending subject to what the individual case is.

    Originally Posted by sam770 View Post

    but I do think that people would love to have a serious alternative just in case....
    e-junkie or google checkout are some that others use too.
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  • Profile picture of the author paulie888
    I have used Google Checkout to sell products before, and it works just as well as Paypal, in my opinion. It's just a shame that it isn't more widely adopted, even though it's pretty flexible and even deposits the money you receive right in your bank account (unlike Paypal, it's more like a regular merchant account in this regard).
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  • Profile picture of the author Andrea Wilson
    Its too bad that not everyone can use Google Checkout. Im still with Paypal but I still feel scared whenever I remember the horror stories about them. There is a good alternative to it though, and its called alertpay.

    Andrea
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  • Profile picture of the author unbrokenspirit
    the "freeze" might be for illegal balance. i don't have getting trouble with paypal currently, as my balance are legal.
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  • Profile picture of the author Online Bliss
    I use e-junkie for downloads on a lot of my sites
    and they offer both Paypal and Google Payments.
    It gives customers a choice.
    Most know this but I am just trying to help Sam out.
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    • Profile picture of the author arcadiasmith
      I have no problem with paypal for almost 2 years.
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      • Profile picture of the author Channing
        Banned
        Originally Posted by arcadiasmith View Post

        I have no problem with paypal for almost 2 years.
        just a matter of time, buddy. I had no problems with them for over 5 years, then nothing but headaches, and they don't care a lick how long you have had an account with them...they will shut you down without a flinch and you'll have to start all over....PayPal really does suck and it's because they are primarily concerned with Ebay transactions and look at everything outside of Ebay as a risk.

        Not many people use Alert Pay in the USA. Google Checkout is good. I would also recommend everyone to create a button to accept payment by Chase Quick Pay. Many Americans have Chase bank accounts and you can create a Chase Quick Pay account for your business without having a Chase bank account (I don't use Chase banking but have a Chase Quick Pay account).

        Also, look into using 2Checkout, but you need website approval.

        E-Junkie is not a payment processor. They are are a download processor, just like Warrior Plus. You still need your own PayPal account to use E-Junkie with PayPal....but you can use Google Checkout and 2Checkout with E-Junkie as well.

        Moneybookers is ok if you want to go through all the verification hassle. Amazon payments is a joke.
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    • Profile picture of the author sam770
      Originally Posted by Online Bliss View Post

      I use e-junkie for downloads on a lot of my sites
      and they offer both Paypal and Google Payments.
      It gives customers a choice.
      Most know this but I am just trying to help Sam out.
      Thanks for the info
      However, I have an Israeli client, and currently Google Checkout do not support Israeli merchants.
      Officially Google claim that they are "working on it" (see here - About Google Checkout : Google Checkout overview - Google Checkout Merchant Help) but I am wonder if anyone here has some more details regarding this issue
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  • Profile picture of the author notrichyet
    i just saw this post after my post regarding the same issue. Paypal is becoming a dictator of sorts and just shutting down accounts without notice just because they don't like your content. I checked their terms of service and it seems that they don't really indicate what is acceptable content and what isn't. My ghostwriting business is pretty benign and in its infancy, but my revenue is steadily increasing and I'm afraid that Paypal may just get a bug up their butt about it and give me a problem. i hadn't heard about e-junkie and I'll have to look at that as an alternative.
    Thanks!!

    Well unfortunately, proceeds from sales through e-junkie still go through a paypal account, bummer...;(
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  • Profile picture of the author sitecrawler
    Banned
    Yes, it is true what it said by paypal, but unfortunately the google checkout payment system is available only in the U.S.A and the U.K. Hope they are going to make it available World wide, because i had it with paypal.
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  • Profile picture of the author gvannorman
    Paypal is not good for freelancers. Even though most still use it. I spent some time writing as a freelancer and if a buyer requests a refund they get it. Its simple and easy. Then if you try to explain your side to paypal they freeze your account because your selling not physical material. So, if you can not prove that you shipped something its not going to work.

    I work with Google Checkout right now.
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  • Profile picture of the author hilaryaustin
    well that sounds bad luck if Google checkout is only available on some areas. Since I might switch to another alternative coz I am experiencing pay pal delayed payments.
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  • Profile picture of the author The SEO Guy NZ
    Google vs PayPal in terms of merchant accounts is not an issue in 99% of the world. To keep up to date with what countries Checkout is available in, you can always refer to the Google About page at Google; search for:
    "About Google Checkout : Google Checkout overview"

    Personally, I've used PayPal for over 10 years without any issues at all. Not one dispute, not one stopped payment.

    Moreover, if you're going to sell anything that might be regarded as a little raunchy, you should read their Acceptable Use policies, AND contact that department to request clarification BEFORE you start selling using PayPal.

    I've recently done this for a biker T-Shirt site thats got some saucy slogans on it. A prompt email response from a PayPal support staff member stated he'd check with the supervisor. A couple of days later, the supervisor emailed me with a definitive statement that the t-shirt material was fine and did not contravene the rules.

    However, if you sell first and think later - you've no cause for complaint if your account is locked!
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  • Profile picture of the author cyong
    i don't have problem with paypal since i start using it in 2006, may be i don't have too much money in the paypal account

    i fell that google checkout is not commonly used.

    CY
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    • Profile picture of the author tiltyardferrets
      Just wanted to chime in - we were members with Paypal for more than 10 years. We sold on average over $50,000 per month through our online hobby shop with maybe 3-5 problem transaction a YEAR! Then PayPal decided that they want to make a 'reserve' on our account for problem transactions. The reserve was 20% of each transaction until a total of $10,000 was reached! This was a great hardship because our profit margins were not 20%. We also occassionally sold on ebay. I sold a used broken item clearly stated in the title and description and even added broken photos of the damage. The buyer complained it wasn't new, said he sent it back, never did - and never provided a tracking number, and Paypal fully refunded him. Had another customer who said that another site was offering additional accessories that were NOT included in what I was selling and PayPal refunded to him the full retail value of the additional accessories. PayPal was a complete nightmare. We closed our business after 6 months of that nonsense and I had to wait 6 months after 45 days (the complaint time) of my last transaction before they would refund my reserve.
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  • Profile picture of the author AmandaT
    I've had a lot of issues with PayPal.

    More than once I have called PayPal to ask if something was okay or to resolve a problem only to get my account locked a few hours later. When I call back they say the person who said things were okay was not high enough on the ladder to tell me that.

    Only two weeks ago I had my account locked because of a duplicate account in my name that was in the negative. Thing is, they locked my account six months ago for that same account and I called and mentioned I would have been 14 when the account was opened and after an investigation they ruled it identity theft. It took almost a week to get my account unlocked the second time!

    I still use PayPal but when I talk to a client I tell them I prefer AlertPay and I do get a lot of people paying through AlertPay now!
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    • Profile picture of the author Suze Thomas
      Originally Posted by AmandaT View Post


      I still use PayPal but when I talk to a client I tell them I prefer AlertPay and I do get a lot of people paying through AlertPay now!
      Thats pretty good news to hear. If AlertPay is being accepted by more customers then it seems its a viable alternative. I had read here on WF that typical customers preferred PayPal by a wide margin.
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  • Profile picture of the author jonnyq888
    Neither is the optimal option, but if I had to choose, it would be PayPal. IMHO, Google just can't be trusted.

    I did recently sign up for AlertPay. We will see how that goes.
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  • Profile picture of the author SamirRastogi
    I prefer Paypal over Google Checkout because I have a download link on my thank you page and with Google Checkout, your thank you link is visible in the code they provide you.

    -Samir
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  • Profile picture of the author sakthiganesh
    As compared with Google Checkout,Paypal is more flexible,API support,withdraw options and available in many countries.
    And one more I don't want the Google will have the complete control over web
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