"You're A Fraud!"

I don't get them often , but I guess people have bad days sometimes and it is so anonymous on the internet that they figure its safe to act poorly.

I think that unsubscribing them is your best bet.

Funny. I once had something similar. In my autoresponder series, one of my opening lines goes something like:

"Thanks for signing up. you won't regret it."

After opening the first email which doesn't even get into the content of the course, some fool emails me back: "I'm regretting it already."

So I responded: "Then by all means, allow me to unsubscribe you." and cancelled his subscription.

Christophe, Nope. Nobody else in the world gets them. It must be you. What'd you say to the guy?

I get them occasionally. Usually stuff like "It's all sell, sell, sell," "You're nothing but a greedy bast_rd," and "Just another slave selling out to the big launches." (Yes, I got that one recently.)

For the most part, they have no more effect than an unsubscribe that doesn't include a comment at all. Once in a while, one of them will make me laugh, though.


Paul

Too funny. I received that same email (word for word) about a year or so ago. I'll bet it's the same guy or his cloned brother.

Some people feel the need to spread their negativity. It's too bad.

All we can do is send them good mental energy, and let it go.

:-Don

If you are not getting some emails like that you are not marketing hard enough lol

I get nearly one email every day from someone who reads my entire sales copy right down the the add to cart button and feels compelled to write me and say.

"If you really want to help me, why are you making me pay for this guide... why cant you be nice and give this information away?"

Needless to say I never respond to any email that is insulting, threatening or wanting my hard work for free... Life is too short to give these kinda of people any attention back.

Funny they subscribe and then get this negative... something amiss here! You didnt spam them no need to fuel their negativity just sad people who cant keep it to themselves. Guys who just have the "grapes are sour " attitude. Unsubscribe them and move on with your successful marketing life dont give them the joy of knowing you read their message because it makes them feel they got to you.

Ha!

Guess it's pretty common! I'm finding that most subscribers, and of course customers, are pretty cool.

I'd never recommend responding to the Angry fools, as that could set off a chain of events that you'll want no part of at all. Kind of like negative forum threads that spin out of control.

You did the right thing. I operated an auto repair shop for many years and as with all businesses we would get the occasional bad/unreasonable customer. I always tried to please these people and it usually resulted in a positive outcome but sometimes no matter what we did it just didn't work. Those were the ones which I asked to leave and not return - same as you and your unsubscribe - and that was usually the end of it. Don't let it bother you, I'm sure you've probably got enough positive customers to make up for the bad ones.....

A guy told me I was a fraud because I believe back links are an important part of SEO. The guy said he deleted all his powerful back links because they weren't working. Hmm.

I was in the hospital for a while last month. A few webinars had to be canceled and people got wind of my illness. When I recovered and was back to work, I sent out an email letting people know that rumors of my death had been greatly exaggerated and I was back to 100%.

A lot of great replies followed. One not so great. He said that he wished that I had died and that all Internet marketers should die a slow, painful death. I replied back and asked if he wanted to hire me for personal coaching. I didn't get a response.

I receive these type of emails from time to time but I don't let it get to me.

Haha, I got a comment saying my website was bull**** and my business would fail a long time ago..but not from a subscriber. It's from my competitor, I guessed because all of the readers seem to be very nice for me. So, I went ahead and delete that comment. Overall, you don't want an unreasonable, dirty comment appear on your website

This is why I dropped teaching morons.

Christophe,
Sounds like the guy was just having a bad day...but then again, maybe every day is a bad day for him.

These emails can provide a huge boost to sales if you can stomach it...

The angriest people usually provide some real meat for your copy and autoresponders...just ask them. (if you dare)

I remember hearing Clayton Makepeace say that your best allies in your marketing can be your enemies when you "mine their mind" in times like these.

A few years ago I received one of these nasty emails and I was in a particularly gutsy mood and just kindly emailed him back and more or less asked him if he could kindly elaborate a bit.

What a wealth of great advice he gave me. Of course, he never became a customer, but I have no doubt that he brought me many more with the great tips, features, and advice for me he spilled out between expletives.

If nothing else, I learned a little more about how some people in that market truly felt.

All the best,
Jack Duncan

And thats why we do it...hahahaha ok maybe not but it is a excellent read . Everybody gets em, I just unsubscribe them and never reply.

Haven't been called a fraud yet but I did have a subscriber who would always email me back with a negative comment. In large red text font - larger than that.

Zero constructive criticism just stuff like "I doubt that will work". Did that a few times in a row. I can't remember if he unsubscribed or I booted him off my list. I think I booted him.

I don't get them - yet...

Sometimes its fun to post hate mail on your website. Your followers will love reading through em, i promise.

Thank you for sharing that. I'm just starting out so I'm sure I'll get that too. I think you handled it perfectly. We have no idea what happened, why anyone is reacting that way and sometimes we don't need to know. Out bursts are just that, an out burst. I'm glad you didn't take it personal. Good on you!

You can't please everyone...

That's one of the biggest lessons you must learn in this business or else you'll be too scared to ever launch anything!

Best,
Shane

I had one where I was accused of telling people to
create and send misleading emails.

I'd be toying around with different subject lines and
ways to write emails (as you do) and my email got
attention (like it was supposed to) but I'd kinda messed
up.

The person had a point, I learned a valuable lesson - explained
the situation and finished alright. While the subscriber
wasn't expecting a reply ... they appreciated I was a real person
who read what people had to say.

I never replyed to angry emails from prospects. It's a total waste of time but it's always really funny to read them because they are pissed by how your market your things.

I'm not doing business in the IM or the MMO niche, it's a niche wayyy outside this realm but one time I got an email from an angry prospect after I pitched my product in one email campaign.

His email : "F*ck you f*cking Frank Kern wannabee" I found it funny as hell.


Daniel F. Lavoie

I just forward them that video clip of Charles Manson where the reporter asks him "who he is" and he freaks out and speaks gibberish for 15 seconds and then whispers, "I'm nobody."

I don't get many negative emails so I'll respond if they present themselves in a reasonable manner. If they're reasonable I'm all for trying to create understanding. There's always the chance I might learn something that could help.

However, if they're unreasonable, then I just chalk it up to their comments saying more about them than anything else, so I ignore them.

Yes i agree, just forget about these angry ingnorant people with the emails and move on with positive thinking. Thats the best way to do anything I think. Something bothers you. Recognize it, Forget about it, and Move on with you life. Being happy and positive are main keys to success.

We cant make everyone happy or satisfied with our products or recommendations. No doubts there are lots of grumpy people out there and if we do get any of these emails, we would 1st, clarify from that person, ask them to show you the prove that he or she thinks we are a fraud, 2nd show all evidences from our side, backing up our products or product recommendations. 3rd, unlist and ignore their emails after that coz you may have 50% chances of getting more grumpy emails from them


When it comes to biz, it is feasible to just focus on happy clients, rather than wasting time getting moody by those ppl.

Reply back with a picture of the Hamburgular. Say "Oh, you caught me!"

Yes sure you can lie! But I don't think they will buy from
you again if they discover your little game.

The goal is to develop a relation with them so that you
can help more in the future. Do you really want them to
buy only one time from you?

Like we say in poker : Lying is -EV

Will you also make a video like this kid who lied about
his income?

http://www.tyroneshum.com/i-am-sorry-i-lied/

I have yet to receive one that outright... I do get the occasional heckler, but they're generally just pissy.

Although, when I was in the infidelity niche (thank god I'm out of that niche) I did receive a hate message from someone's spouse who got caught cheating because of free report of mine that his wife had downloaded... haha.. that was interesting.

sounds like something my wife keeps telling me... followed by: go get a real job.

I get them here also, but like you, rarely. Many moons ago, I recall taking these letters personally and actually replied back until I realized they would just become even angrier.

Sadly,there exists such persons in our world and I now feel sorry for them, and just throw these messages away.

Take care,

Bernard St-Pierre
Marketing Consultant
Copywriter/Teacher

I had the opposite happen a couple years ago. Signed up for a guys list, for about 2 months he sent me an email every other day. Every one of them selling me a different latest and greatest way to make money. Never provided an iota of useful information, just an advertisement.

I unsubscribed and in the comments box as to why I unsubscribed, I explained that he was sending too many emails and not providing any information.

Next day I received a scathing email from him telling me how I was an idiot and that people on his list were becoming millionaires by following his advice and blah blah blah.

I haven't filled out a comment box when unsubscribing from a list since.