What Would Cause This Email Send Error?

1 replies
Here is the error I get when trying to send email from any of my email accounts
at any domain hosted with my hosting company.

Email delivery error
1 Can't execute command '/usr/local/cpanel/bin/sendmail_cpanel -i -t
(email address goes here)

(noticed when looking at the address is gives that it's not even the right
address, like it's been corrupted.)

I do not use Outlook because I don't trust it with the ease of getting
viruses through it so I use the online mailer programs that come with
the hosting. I have tried all 3.

Horde
Roundcube
Squirrel Mail

All 3 give same error with maybe slightly different wording but essentially
the same thing. One says something about not being able to write to
spool file.

Any ideas what could be causing this?

Thanks for your help.
#email #error #send
  • Profile picture of the author JanG
    Hello Steven,

    the erroneous path which the mailers return leads to the Linux application whose job it is to send out emails (thus the name sendmail). Apparently CPanel have their own version of it and now someone from the hosting company has been messing around with that application. The mailing applications all depend on sendmail and if it doesn't work, there is nothing you can do inside the mailers to fix it. (Besides changing the path to a working instance of sendmail)

    I think there is nothing you can do in order to fix that problem by yourself. I would contact support to find out as to how you should proceed in order to get this fixed.
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