Need some info about a Fiverr "problem."

by bjgran
20 replies
Hi all:
I recently posted a gig on Fiverr and got a response. However, what he wanted me to do wasn't what I had advertised to do for $5.
When I responded, he said he knew the job was worth more than $5 -- and would I give him a quote for the job.
I'm just wondering if I can give him my email address and correspond from there without breaking Fiverr rules???
Anyone know the answer to that?
Thanks...
Beverly G.
#fiverr #info #problem
  • Profile picture of the author marigot
    Fiverr's T&C say that no-one is allowed to give others any information that allows for offside deals.

    In fact, I didn't realize this fact and inadvertently tried to give my email address to someone who asked for it and when I typed the address into the response box, it came up with a big red warning telling me this was prohibited and if I continued, the account would be banned.

    Needless to say, I stopped. Then I did check the terms and it does state that one is not allowed to do that.

    But if you need to charge more for the project, you can have the customer buy more than one gig. So if you both decide that the assignment is worth $50, he buys 10 gigs - that is how I see other people do it.
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    • Profile picture of the author bjgran
      Originally Posted by marigot View Post

      Fiverr's T&C say that no-one is allowed to give others any information that allows for offside deals.

      In fact, I didn't realize this fact and inadvertently tried to give my email address to someone who asked for it and when I typed the address into the response box, it came up with a big red warning telling me this was prohibited and if I continued, the account would be banned.

      Needless to say, I stopped. Then I did check the terms and it does state that one is not allowed to do that.

      But if you need to charge more for the project, you can have the customer buy more than one gig. So if you both decide that the assignment is worth $50, he buys 10 gigs - that is how I see other people do it.
      Thanks so much. Maybe this is a good way to work around it. Never anticipated this problem. LOL Thanks...
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  • Profile picture of the author Jillycakes
    Hi Beverly,

    Posting your email address or other contact details (or requesting it from another buyer or seller) is against Fiverr's TOS. Here's a quote:

    "Sellers' and buyers' identities are kept anonymous. To protect our users' privacy, requesting or providing Email addresses, Skype/IM usernames or any other personal contact details is not permitted for any reason."

    I've had some Fiverr clients provide their contact info of their own volition, and used that as a workaround. From my experience, if you notify the other person that you're interested in bigger projects (but unable to share contact info without violating TOS) they'll usually provide their own.
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  • Profile picture of the author marigot
    I wouldn't encourage your clients to send their information. I am not a seller, I was buying when I was warned and I certainly was not about to lose my account to buy something from one of the sellers.
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  • Profile picture of the author interestingindeed
    Originally Posted by bjgran View Post

    Hi all:
    I recently posted a gig on Fiverr and got a response. However, what he wanted me to do wasn't what I had advertised to do for $5.
    When I responded, he said he knew the job was worth more than $5 -- and would I give him a quote for the job.
    I'm just wondering if I can give him my email address and correspond from there without breaking Fiverr rules???
    Anyone know the answer to that?
    Thanks...
    Beverly G.
    I received a warning from fiverr a couple of weeks ago for posting my contact details to a service provider I had used many times before. Definitely against their TOS.
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  • Profile picture of the author Eager2SEO
    Originally Posted by bjgran View Post

    Hi all:
    I recently posted a gig on Fiverr and got a response. However, what he wanted me to do wasn't what I had advertised to do for $5.
    When I responded, he said he knew the job was worth more than $5 -- and would I give him a quote for the job.
    I'm just wondering if I can give him my email address and correspond from there without breaking Fiverr rules???
    Anyone know the answer to that?
    Thanks...
    Beverly G.
    I don't really do much with 5rr anymore but most jobs I did I ended up sharing emails and getting additional funds. Maybe now they are cracking down, however.
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  • Profile picture of the author ArticlePrince
    Ha they don't want to lose out on their 20% commission. Your choices are have them buy more gigs or find a workaround (thus violating their TOS). Bottom line, almost all work is worth more than $5, so at some point (hopefully) you'll get bigger projects from clients somehow.
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    • Profile picture of the author suemax
      Originally Posted by ArticlePrince View Post

      Ha they don't want to lose out on their 20% commission. Your choices are have them buy more gigs or find a workaround (thus violating their TOS). Bottom line, almost all work is worth more than $5, so at some point (hopefully) you'll get bigger projects from clients somehow.
      Most people seem to fall into two camps in Fiverr. There are people putting up with earning four bucks for the gig, practicing until they feel they have "grown up a bit", or perhaps putting their name out there, and there are those who offer a ten buck product for four bucks, and live with it, 'cos the volume is there for them to live okay on four bucks a gig. I am sure that there are ways of getting to know each other, even if it is via Twitter or FB or a forum or something, if the business warrants it.
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  • Profile picture of the author seobro
    I would not do this if I were you. That said, if after he contract you later on. Like for a different project, then that is another story, but try to stay on the straight and narrow. The wild side is tempting, but stay away.
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  • Profile picture of the author WD Mino
    Hi Bev,

    Run away run far far away. Don't be taken in by this stuff it happens a lot stick to fiverr's tos and all will be well giving any info out like that is a violation of their tos and you could get in trouble.
    I wish you much success
    -Will
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    • Profile picture of the author cjm18
      Another warrior suggested to me a few weeks ago that you include your contact details in the file you send to the client. I have personally had to go outside of fiverr because I deal with videos and they can sometimes go well over the 50mb size limit so Skype is the easiest option for sending/receiving these files.

      To answer your question though it IS breaking the rules and they have a system in place to detect email addresses being exchanged. On the other hand Skype usernames don't seem to be picked up although you share that at your own risk.

      Call me crazy but I prefer to develop long term clients willing to pay greater rates outside of fiverr for slightly bigger jobs, than keep slaving away for tiny amounts of money. I seem to be lucky enough to have found a few of these on Fiverr already. If I lose my fiverr account and the couple of hundred dollars in unclaimed revenue I will have made it back in a couple of days depending on how much work the clients I have gained need at the time. Having said that I still prefer to not lose it
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  • Profile picture of the author andd
    I wonder how long it will be before they start offering more customizable charging options. The novelty of everything been $5 will wear off eventually and people will just want a micro jobs type marketplace... I think.
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  • Profile picture of the author iAmNameLess
    I have always had contact information from the buyer because it is a better way to work together. I then conveniently mention something and they go for it. Build relationships. I'm sorry, but $4 from fiverr doesn't pay my bills. I have made about $1,000 through side deals through fiverr, so to make that extra money, I don't care if I get banned or not.
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  • Profile picture of the author KristofferIM
    If you type your email address in the message box at fiverr. You'll get a message about it being against the TOS of fiverr.
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  • Profile picture of the author Intermission
    I'm not one to knowingly violate terms of service, but I would want to in your case. I have a Fiverr gig too and I didn't think of this being an issue until you mentioned it.

    Fiverr should have a way for people to get contact information to customers for larger projects. Maybe a small one time fee to send the info or something like that??
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  • Profile picture of the author Orator
    Here is what I do.

    Attach a pdf when you deliver their product, and use the pdf to advertise your business, etc. I've done it, and I haven't had any issues with Fiverr's ban happy mod team.
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    • Profile picture of the author celente
      Originally Posted by Orator View Post

      Here is what I do.

      Attach a pdf when you deliver their product, and use the pdf to advertise your business, etc. I've done it, and I haven't had any issues with Fiverr's ban happy mod team.
      yes, this is the most beneficial way.

      Even a txt message. But Alot of people do not advertise their main business in there.

      There was soemone in here saying they were making $200 a day on fiverr...not through their $5 jobs, but on the backend, as they marktered their real business and god repeat business more higher paying jobs on the backend.

      it is how you can do really really well with fiverr....most people look past it.
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      • Profile picture of the author Kay King
        Attach a pdf when you deliver their product, and use the pdf to advertise your business, etc. I've done it, and I haven't had any issues with Fiverr's ban happy mod team.
        That is a logical approach to me. You aren't cheating Fiverr becuase you've done the job and paid the fee and you aren't competing with fiverr either. The pdf can be in the form of a "thank you" message and include your information as well.
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  • Profile picture of the author Kay King
    My view is if you will deliberately cheat a site for $1 you'll cheat for more if you have the chance.

    Just my perception. If you don't want to pay any fees you can create your own "for hire" ad here or make your own site offering services and promote it. With Fiverr you are exposed to buyers for free...and pay a commission if they hire you. If you get the job through Fiverr - you owe the fee.

    There will be times when you click with a particular buyer and end up working outside the site later. That's not the same as trying to cheat Fiverr for every gig you take.

    kay
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