So skeptical... no, we don't send mail to your subscribers. No one in their right mind would sign up for a service that does this, and I've been around more than long enough that I'd like to think my reputation speaks for itself.

-Gary

There's no catch. ListWire really is free. Yes, there is a OTO when you sign up to ListWire, but this OTO is not about upgrading your free ListWire account to a pro account or anything like that, but rather it's just an offer related to list building.

Emails you send do not contain ads, other than the 'powered by listwire' footer, which is what you find in most paid autoresponder services anyway.

ListWire offers more than just the basics. It has built-in Twitter functionality, list replication, merge fields and a very unique co-op list-building + traffic building system. All this at zero cost!

Do check out ListWire, it's the best FREE autoresponder out there. Not a gimmick, not hype - check it out for yourself!

We're not moving to a paid model... I already run a paid autoresponder service, it's called EmailAces, and has been in business since 2003.

As I said in another response to this thread, List Wire isn't going anywhere, and wasn't thrown together on a whim. Many people on this forum may not know me by name, but I can tell you one thing, the owner of the forum, and the people who have been around the longest certainly do.

-Gary

I'm not sure what you mean by this...can you clarify?

Hey Steve,

I'm sorry you find the "Dashboard" confusing, but we've been hearing the opposite from the overwhelming part of our membership, and the site is overloaded with FAQ's too. Each page has a short description of how it works, which can then be expanded for even more information if you'd like it. Then each and every form field, on every single page of the entire site, has about a 2 paragraph explanation of what it's used for, in many cases, including examples of how to use it.

We're working on making those a little more obvious, as they're being missed by a lot of people, but if you are a member... just click on the name of any form field, and you'll see the help section expand.

At this point we're offering the majority of our support through our member's only forum, which is clearly explained within the website itself... that said, if you don't ask a question on the forum, or take the time to take a look around, you could easily something.

Here's the thing... we need to balance the needs of the brand new user with absolutely no marketing experience at all, with those of more advanced marketers who have been building lists for years, and while some people think we're offering too much help, there are others who think we're offering too little. You just can't please everyone... we'd love to, but it's just not possible.

In terms of a user manual, or guide, we actually do have that available through the forum... it was written by a user of List Wire, and was so good that we recommended it to all of our users rather than creating one of our own. It's constantly updated, and as you'd expect, it's totally free as well...

Finally, yes, there's an OTO video when you join the site... that's not a secret, and honestly, I can't see how a marketer would be upset, or even surprised, that there would be some type of offer made on a website that's totally free to join.

The fact that there's so much discussion about the service already (just search the forum), shows me that we're doing the right thing, and this service is something the market has wanted to become a reality for a very long time...

Oh... guess that "finally" up there was a bit premature.

As for me being too "arrogant", I'll take it... I call it confidence myself, but I've been known to rub people the wrong way, and that's not likely to change.

On the "secretive" part, I can only imagine you're referring to a few past threads where I've said that I'm not going to outline the monetization plan for ListWire in excruciating detail... that's not going to change either. If you take a look at the site for more than 5 minutes, it's pretty clear how, and where we're making our money though...

Now to wrap up... Steve, this is directed at you in particular...

If you find the dashboard confusing, that's fine, but why so harsh? There's a huge difference between saying, "I find it confusing, and didn't think there was enough help", and what you said.

This service may not be for you, but I'd hate to see your negative attitude and post turn people off of using the service, when it could be just what they're looking for...

-Gary

Not correct... if you opt-out from the main, List Wire list, after seeing multiple warnings that your account will be closed, then your account will be closed. We make this very, VERY clear...

This isn't without warning, and it's actually quite a process to close the account. There's no way to close an account on "accident"... you have to select the account, check a box, click on a form button, and confirm via an alert window.

And that said, we've re-opened accounts that people claimed were "accidentally" closed if they contacted us...

We don't keep the data on file forever though, and I'd hope you wouldn't expect us to. I know that for me, personally, if I close an account somewhere... I want them to remove my data from their service. That's the way we do things... we keep the data for a little while, then it's removed from the service permanently.

-Gary

Steve, if there's something going on, feel free to PM me here on the forum... it seems as though you have some kind of vendetta, or that something clearly went wrong along the way.

-Gary

Hi Andrea,

To me, it looks like Steve was having a bad day, saw something in his inbox that he didn't read but rather than ignore it he decided to opt-out.

What I think he didn't realize, was that it was from the auto-responder company, and opting-out would close his account. Hey, who reads the small print when you are trying to opt-out, right!

So then he goes to email his list and his account is closed. I think he just thought he was just opting out of another marketers list, so now thinks that opting out of any list using ListWire gets your account closed.

In that situation and with that understanding of what was happening, who wouldn't feel a little P'd off.

This is a theory of course, but it certainly sounds like what has happened.

Cheers,
Colin Palfrey

Thanks for that, Samrath! I've been using ListWire myself and am happy to say it delivers. It's just too bad not too many people know about this, one of the best-kept secrets in internet marketing.