Who Is Your DSL Provider?

by Jeremy Gatica 33 replies
I use AT&T I had just recently had my DSL disconnected, paid the bill, And I was told that I would not be able to get reconnected due to there not being any DSL "slots" available.

I was told that that I would be in front of the line to be reconnected, but it would take at least 7-10 days until I would at least get a phone call explaining the situation. the other option would be dial up which they would give me no charge. thats great no charge dialup when I am paying for DSL.

well after a day I called their tech support, and after going through the computer system, I was told to just turn off my modem and reset it.

I found the experience somewhat frightening, as not being aware that you could lose your "spot" in the DSL parking lot, could seriously hurt someones business.

So be aware that if you use AT&T that you are in a parking spot and you could lose it due to disconnection.

Jeremy
#main internet marketing discussion forum #dsl #provider
Avatar of Unregistered
  • Profile picture of the author Johnny Slater
    I was using Bellsouth DSL until we switched to cable a few days ago.

    We now have cable tv, cable internet, and cable enabled home phone service for less than the phone and dsl bill was.
    Signature

    {{ DiscussionBoard.errors[25400].message }}
    • Profile picture of the author Andy Money
      No DSL here, all cable. Over priced cable.
      {{ DiscussionBoard.errors[25409].message }}
      • Profile picture of the author Jeremy Gatica
        I wont go to cable unless it is an absolute necessity, very bad experience with my cable company, it is actually cheaper for having my cable and phone/internet service seperate, by about $50
        {{ DiscussionBoard.errors[25420].message }}
      • Hi Guys,

        I'm in Australia and I am using
        TPG for my ADSL. Still cant get
        ADSL+2 yet

        Take Care,

        Michael Silvester
        {{ DiscussionBoard.errors[25433].message }}
        • Profile picture of the author Jelasco
          Why anyone would chose DSL over cable is beyond me. Cable is so much faster and more reliable.

          DSL is like trying to get a cell connection on a cruise ship at sea: sometimes it works, then you're pleasantly surprised.
          {{ DiscussionBoard.errors[25656].message }}
          • Profile picture of the author Dave
            Yep... cable all the way! I absolutely hate COMCAST but it hate the idea of downgrading to DLS even more.
            {{ DiscussionBoard.errors[25665].message }}
            • Profile picture of the author Jeremy Gatica
              Believe it or not, my Speeds with DSL is actually faster then what I used to have with the cable company here. (Charter)
              {{ DiscussionBoard.errors[25680].message }}
            • Profile picture of the author Kay King
              cable enabled home phone service
              How's that working for you? Been tempted to get the phone service but reviews of it seem mixed.

              Would love to hear from someone who is really using it as to bundle in the phone with my cable and internet would only be $10 more a month.

              kay
              Signature

              Saving one dog may not change the world - but forever changes the world of one dog.

              {{ DiscussionBoard.errors[25685].message }}
              • Profile picture of the author Johnny Slater
                Originally Posted by Kay King View Post

                How's that working for you? Been tempted to get the phone service but reviews of it seem mixed.

                Would love to hear from someone who is really using it as to bundle in the phone with my cable and internet would only be $10 more a month.

                kay
                Only got it set up 2 days ago but so far I only have one complaint. Since we got a new number Charter put us on a movers list so we get about 15 sales calls a day. lol
                Signature

                {{ DiscussionBoard.errors[25690].message }}
              • Profile picture of the author Dave
                Originally Posted by Kay King View Post

                How's that working for you? Been tempted to get the phone service but reviews of it seem mixed.

                Would love to hear from someone who is really using it as to bundle in the phone with my cable and internet would only be $10 more a month.

                kay
                I don't have the "bundle" because I don' t use their phone service... but I do use COMCAST for cable & internet + vonage and I couldn't be happier.

                I swear by vonage! My bride makes calls all over the world and vonage saves me a bundle!

                Funny thing is... I am currently on the other side of the world from my bride and I'm in one of the few places she can't call... go figure!
                {{ DiscussionBoard.errors[25721].message }}
                • Profile picture of the author BIG Mike
                  Banned
                  [DELETED]
                  {{ DiscussionBoard.errors[25856].message }}
                  • Profile picture of the author Dave
                    Originally Posted by BIG Mike View Post

                    I'm signing up for Vonage right now, LOL.....
                    I didn't think about it like that... hmmm, surprised they don't charge extra for that feature

                    Would that be considered a feature or a benefit (ha-ha)!
                    {{ DiscussionBoard.errors[26181].message }}
                    • Profile picture of the author JohnMcCabe
                      I've been using Verizon DSL coupled with my home phone service for almost three years, and the only problem I've had was when someone cut the cable.

                      Cable isn't an option in my neighborhood yet. Still too many empty lots.

                      I'm being told that Verizon's FiOS service is available now, and I'm considering it. The bundle with phone and TV would be about what I'm paying now for phone, DSL and satellite TV.

                      I'm tired of losing my TV every time a cloud goes over.

                      Has anyone tried FiOS?
                      {{ DiscussionBoard.errors[26888].message }}
                      • Profile picture of the author glchandler
                        Embarq for the last year---problem is I must reset modem at least once per week and it is always in the middle of something I DO NOT want to start over with. Only other option is Charter and I did not like them when had---also now have satellite t.v. with another year on contract so me and Embarq need to be best buddies for awhile!!
                        Signature

                        There is never a BAD time to help those living with lousy kidneys!
                        http://funds.gofundme.com/1oh40


                        {{ DiscussionBoard.errors[27151].message }}
                        • Profile picture of the author chriswight
                          Ooo, don't go with Vonage. Too many companies have them in the crosshairs for there to be a terribly bright future ahead of them...
                          Signature

                          Chris Wight
                          www.ChrisWight.com

                          {{ DiscussionBoard.errors[27360].message }}
                          • Profile picture of the author Kate Carpenter
                            DSL? Cable? Ain't got no stinkin' DSL or cable! Oh, to have a choice! I am stuck, right now, with dial-up because of a low populated area with 1940's lines (one of the service guys told me that!)
                            It's a problem...sometimes pages take 15 minutes to load. And, I'm find as I create my first website, that bits (or is it bites) are getting dropped, creating havoc and screwiness on my site!
                            But, I just keep truckin' along!
                            {{ DiscussionBoard.errors[27625].message }}
                            • Profile picture of the author glchandler
                              Kate-----

                              I was in a small Northern California town until three years ago. The phone company was just then going door to door with sign up specials for DSL. They needed to get about 50 signups in order to implement DSL and were having a hard time!! And the dial up was at 28kbps!! So DS
                              in Oregon at 4068kbps (courtesy of quick test at speak-easy) is just about heaven!!
                              Signature

                              There is never a BAD time to help those living with lousy kidneys!
                              http://funds.gofundme.com/1oh40


                              {{ DiscussionBoard.errors[27656].message }}
                            • Profile picture of the author MikeAmbrosio
                              I had DSL for a couple of years, but did the cable switch for the bundle package too.

                              BTW, Johnny, watch your bill after your promotional period is up. Your cable TV will SKYROCKET if you add too many "extras" to your package - we went from $39.99/mo for TV to like $250 cause the wife added all the packages during the year - LOL.

                              Our cable phone service has been stellar. One price, all US and Canada, no hidden charges.

                              My experience is that DSL was comparable to my cable connection in every aspect except upload speeds. But the difference is not enough to bother me.

                              Neither of these services ever went down, had horrible connections, etc. I had no complaints with DSL and none currently with my cable.

                              In the new office I opened, cable is not available yet, so it's back to DSL. Oddly, the speeds they claim (business class) are comparable to my cable speeds (residential package).

                              Mike
                              Signature

                              Are you protecting your on line business? If you have a website, blog, ecommerce store you NEED to back it up regularly. Your webhost will only protect you so much. Check out Quirkel. Protect yourself.

                              {{ DiscussionBoard.errors[27671].message }}
                      • Profile picture of the author gyar29
                        Originally Posted by JohnMcCabe View Post

                        I've been using Verizon DSL coupled with my home phone service for almost three years, and the only problem I've had was when someone cut the cable.

                        Cable isn't an option in my neighborhood yet. Still too many empty lots.

                        I'm being told that Verizon's FiOS service is available now, and I'm considering it. The bundle with phone and TV would be about what I'm paying now for phone, DSL and satellite TV.

                        I'm tired of losing my TV every time a cloud goes over.

                        Has anyone tried FiOS?
                        John,

                        I've had Fios for about 6 months now. Changed over from Comcast. Fios is faster, and more reliable (zero downtime so far, fingers crossed.) Customer service is a massive improvement over comcast. The T.V. picture is better, HD is at 1080p. Comcast was 740. Could not be happier. Plus I'm saving money. I like it so much I had it installed in my parents house for them. They love it too.

                        Gene
                        {{ DiscussionBoard.errors[29414].message }}
                        • Profile picture of the author braver55b
                          Att is the main DSL provider here in the Saint Louis area and I didn't know you would be put on a waiting list if you get disconnected. Food for thought.
                          {{ DiscussionBoard.errors[29457].message }}
                          • Profile picture of the author writergirlk
                            Had DSL while living in Germany but now in MA we have Comcast - no problems at all - the internet is always fast and working. Sounds like you are having a frustrating experience with your DSL... I hope it gets resolved soon!
                            {{ DiscussionBoard.errors[29685].message }}
                            • Profile picture of the author chriswight
                              For anyone stuck with only dialup as an option, it might be worth looking into AT&T or Verizon for wireless broadband. You get something similar to a cell phone contract and a USB antenna for your computer.

                              While not as fast as cable or DSL, it beats the hell out of dial up!

                              kohuether, where in MA are you?
                              Signature

                              Chris Wight
                              www.ChrisWight.com

                              {{ DiscussionBoard.errors[29841].message }}
          • Profile picture of the author Johnny Slater
            Originally Posted by Jelasco View Post

            Why anyone would chose DSL over cable is beyond me. Cable is so much faster and more reliable.

            DSL is like trying to get a cell connection on a cruise ship at sea: sometimes it works, then you're pleasantly surprised.
            Actually, my DSL connection was very fast and never went down. I had DSL for over two years and never once had a major problem with it.

            The only reason we switched was because we were paying for phone and internet on one bill and basic cable on another. By switching everything to one bill and having all of it handled by cable I will be saving about $110 a month.
            Signature

            {{ DiscussionBoard.errors[25683].message }}
            • Profile picture of the author Chris Lockwood
              Originally Posted by Johnny Slater View Post

              Actually, my DSL connection was very fast and never went down. I had DSL for over two years and never once had a major problem with it.
              I believe you, but you are the first DSL user I've heard report that it was that reliable.

              For most people I know, it took several visits by the techs to get DSL working, then after that outages were pretty common.

              I suspect the problem is that the phone lines it runs on were not really designed for that purpose.
              {{ DiscussionBoard.errors[27676].message }}
              • Profile picture of the author gragster
                I prefer bellsouth DSL its a little slower but is very dependable.
                Signature

                .

                {{ DiscussionBoard.errors[27687].message }}
              • Profile picture of the author MikeAmbrosio
                Originally Posted by Chris Lockwood View Post


                I suspect the problem is that the phone lines it runs on were not really designed for that purpose.
                Yes.

                When we finally got DSL a few years back, they told us they had to replace all the lines in our area.

                Ours was VERY reliable. I don't recall any significant down time.

                Plus, after a couple of years on dial up, I would not have complained back then anyway

                Mike
                Signature

                Are you protecting your on line business? If you have a website, blog, ecommerce store you NEED to back it up regularly. Your webhost will only protect you so much. Check out Quirkel. Protect yourself.

                {{ DiscussionBoard.errors[27689].message }}
              • Profile picture of the author veotis
                Originally Posted by Chris Lockwood View Post

                I believe you, but you are the first DSL user I've heard report that it was that reliable.

                For most people I know, it took several visits by the techs to get DSL working, then after that outages were pretty common.

                I suspect the problem is that the phone lines it runs on were not really designed for that purpose.
                I have DSL with Windstream and have not had a problem with them. Good to see you posting again Chris. Thought you had dropped off the internet after you got N/A'd from here.
                {{ DiscussionBoard.errors[29393].message }}
        • Profile picture of the author zFila
          Originally Posted by Michael Silvester View Post

          Hi Guys,

          I'm in Australia and I am using
          TPG for my ADSL. Still cant get
          ADSL+2 yet

          Take Care,

          Michael Silvester
          I have ADSL 2+ from Internode here and it is really fast.

          Internet in Australia is expensive imo..I'm paying $AUD89 for 55G on ADSL 2+ 24M
          {{ DiscussionBoard.errors[28775].message }}
          • Profile picture of the author purple
            I don't have a choice. Its cable or dial-up (which isn't really much of a choice actually). No DSL, not from Comcast, verizon, etc. No Fios or even digital voice last I checked. It really stinks as I'd love to do the three in one bundle but can't.
            {{ DiscussionBoard.errors[28795].message }}
        • Profile picture of the author Lynette Crase
          Originally Posted by Michael Silvester View Post

          Hi Guys,

          I'm in Australia and I am using
          TPG for my ADSL. Still cant get
          ADSL+2 yet

          Take Care,

          Michael Silvester
          I have just recently changed to TPG, I had been with Bigpond for ages and their speeds were getting increasingly worse. TPG is much better. I can't get ADSL+2 where I live either.
          {{ DiscussionBoard.errors[29403].message }}
  • Profile picture of the author goralka26
    I have had ATT for a while and am completely satisfied with them. To date, I have had no problems. Knock on wood!
    {{ DiscussionBoard.errors[28757].message }}
Avatar of Unregistered

Trending Topics