Who Is Your DSL Provider?

by Jeremy Gatica

Posted: 18 years ago 33 replies

INTERNET MARKETING

I use AT&T I had just recently had my DSL disconnected, paid the bill, And I was told that I would not be able to get reconnected due to there not being any DSL "slots" available.

I was told that that I would be in front of the line to be reconnected, but it would take at least 7-10 days until I would at least get a phone call explaining the situation. the other option would be dial up which they would give me no charge. thats great no charge dialup when I am paying for DSL.

well after a day I called their tech support, and after going through the computer system, I was told to just turn off my modem and reset it.

I found the experience somewhat frightening, as not being aware that you could lose your "spot" in the DSL parking lot, could seriously hurt someones business.

So be aware that if you use AT&T that you are in a parking spot and you could lose it due to disconnection.

Jeremy

#dsl #provider

Johnny Slater

18 years ago

I was using Bellsouth DSL until we switched to cable a few days ago.

We now have cable tv, cable internet, and cable enabled home phone service for less than the phone and dsl bill was.

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1 reply

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Andy Money

18 years ago

No DSL here, all cable. Over priced cable.

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2 replies

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Jeremy Gatica 18 years ago

I wont go to cable unless it is an absolute necessity, very bad experience with my cable company, it is actually cheaper for having my cable and phone/internet service seperate, by about $50
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Michael Silvester

18 years ago

Hi Guys,

I'm in Australia and I am using
TPG for my ADSL. Still cant get
ADSL+2 yet

Take Care,

Michael Silvester

Thanks
3 replies

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Jelasco

18 years ago

Why anyone would chose DSL over cable is beyond me. Cable is so much faster and more reliable.

DSL is like trying to get a cell connection on a cruise ship at sea: sometimes it works, then you're pleasantly surprised.

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2 replies

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Dave

18 years ago

Yep... cable all the way! I absolutely hate COMCAST but it hate the idea of downgrading to DLS even more.

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2 replies

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Jeremy Gatica 18 years ago

Believe it or not, my Speeds with DSL is actually faster then what I used to have with the cable company here. (Charter)
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Kay King

18 years ago

cable enabled home phone service

How's that working for you? Been tempted to get the phone service but reviews of it seem mixed.

Would love to hear from someone who is really using it as to bundle in the phone with my cable and internet would only be $10 more a month.

kay

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Johnny Slater

18 years ago

Originally Posted by Kay King

Only got it set up 2 days ago but so far I only have one complaint. Since we got a new number Charter put us on a movers list so we get about 15 sales calls a day. lol

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Dave

18 years ago

Originally Posted by Kay King

I don't have the "bundle" because I don' t use their phone service... but I do use COMCAST for cable & internet + vonage and I couldn't be happier.

I swear by vonage! My bride makes calls all over the world and vonage saves me a bundle!

Funny thing is... I am currently on the other side of the world from my bride and I'm in one of the few places she can't call... go figure!

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BIG Mike

Banned 18 years ago

[DELETED]

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Dave

18 years ago

Originally Posted by BIG Mike

I'm signing up for Vonage right now, LOL.....

I didn't think about it like that... hmmm, surprised they don't charge extra for that feature

Would that be considered a feature or a benefit (ha-ha)!

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1 reply

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JohnMcCabe

18 years ago

I've been using Verizon DSL coupled with my home phone service for almost three years, and the only problem I've had was when someone cut the cable.

Cable isn't an option in my neighborhood yet. Still too many empty lots.

I'm being told that Verizon's FiOS service is available now, and I'm considering it. The bundle with phone and TV would be about what I'm paying now for phone, DSL and satellite TV.

I'm tired of losing my TV every time a cloud goes over.

Has anyone tried FiOS?

Thanks
2 replies

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glchandler 18 years ago

Embarq for the last year---problem is I must reset modem at least once per week and it is always in the middle of something I DO NOT want to start over with. Only other option is Charter and I did not like them when had---also now have satellite t.v. with another year on contract so me and Embarq need to be best buddies for awhile!!
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- chriswight 18 years ago
  
  Ooo, don't go with Vonage. Too many companies have them in the crosshairs for there to be a terribly bright future ahead of them...
  
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  1 reply
  
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  Kate Carpenter 18 years ago
  
  DSL? Cable? Ain't got no stinkin' DSL or cable! Oh, to have a choice! I am stuck, right now, with dial-up because of a low populated area with 1940's lines (one of the service guys told me that!)
  It's a problem...sometimes pages take 15 minutes to load. And, I'm find as I create my first website, that bits (or is it bites) are getting dropped, creating havoc and screwiness on my site!
  But, I just keep truckin' along!
  
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  glchandler 18 years ago
  
  Kate-----
  
  I was in a small Northern California town until three years ago. The phone company was just then going door to door with sign up specials for DSL. They needed to get about 50 signups in order to implement DSL and were having a hard time!! And the dial up was at 28kbps!! So DS
  in Oregon at 4068kbps (courtesy of quick test at speak-easy) is just about heaven!!
  
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  MikeAmbrosio 18 years ago
  
  I had DSL for a couple of years, but did the cable switch for the bundle package too.
  
  BTW, Johnny, watch your bill after your promotional period is up. Your cable TV will SKYROCKET if you add too many "extras" to your package - we went from $39.99/mo for TV to like $250 cause the wife added all the packages during the year - LOL.
  
  Our cable phone service has been stellar. One price, all US and Canada, no hidden charges.
  
  My experience is that DSL was comparable to my cable connection in every aspect except upload speeds. But the difference is not enough to bother me.
  
  Neither of these services ever went down, had horrible connections, etc. I had no complaints with DSL and none currently with my cable.
  
  In the new office I opened, cable is not available yet, so it's back to DSL. Oddly, the speeds they claim (business class) are comparable to my cable speeds (residential package).
  
  Mike
  
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gyar29

18 years ago

Originally Posted by JohnMcCabe

John,

I've had Fios for about 6 months now. Changed over from Comcast. Fios is faster, and more reliable (zero downtime so far, fingers crossed.) Customer service is a massive improvement over comcast. The T.V. picture is better, HD is at 1080p. Comcast was 740. Could not be happier. Plus I'm saving money. I like it so much I had it installed in my parents house for them. They love it too.

Gene

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1 reply

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braver55b 18 years ago

Att is the main DSL provider here in the Saint Louis area and I didn't know you would be put on a waiting list if you get disconnected. Food for thought.
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- writergirlk 18 years ago
  
  Had DSL while living in Germany but now in MA we have Comcast - no problems at all - the internet is always fast and working. Sounds like you are having a frustrating experience with your DSL... I hope it gets resolved soon!
  
  Thanks
  
  1 reply
  
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  chriswight 18 years ago
  
  For anyone stuck with only dialup as an option, it might be worth looking into AT&T or Verizon for wireless broadband. You get something similar to a cell phone contract and a USB antenna for your computer.
  
  While not as fast as cable or DSL, it beats the hell out of dial up!
  
  kohuether, where in MA are you?
  
  Thanks
  
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Johnny Slater

18 years ago

Originally Posted by Jelasco

Actually, my DSL connection was very fast and never went down. I had DSL for over two years and never once had a major problem with it.

The only reason we switched was because we were paying for phone and internet on one bill and basic cable on another. By switching everything to one bill and having all of it handled by cable I will be saving about $110 a month.

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1 reply

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Chris Lockwood

18 years ago

Originally Posted by Johnny Slater

Actually, my DSL connection was very fast and never went down. I had DSL for over two years and never once had a major problem with it.

I believe you, but you are the first DSL user I've heard report that it was that reliable.

For most people I know, it took several visits by the techs to get DSL working, then after that outages were pretty common.

I suspect the problem is that the phone lines it runs on were not really designed for that purpose.

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gragster 18 years ago

I prefer bellsouth DSL its a little slower but is very dependable.
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MikeAmbrosio 18 years ago

Originally Posted by Chris Lockwood

I suspect the problem is that the phone lines it runs on were not really designed for that purpose.

Yes.

When we finally got DSL a few years back, they told us they had to replace all the lines in our area.

Ours was VERY reliable. I don't recall any significant down time.

Plus, after a couple of years on dial up, I would not have complained back then anyway

Mike
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- MoaddinFM 18 years ago
  
  I use the 1&1 Germany DSL
  
  But it is very expensive for what you get. We should have the same offers as americans or japanase do This would be really cool.
  
  Martin
  
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  bauger 18 years ago
  
  Ya i use over priced cable myself. The dsl here the bandwidth is so low i'd be shut down daily..lol
  
  Bruno
  
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veotis

18 years ago

Originally Posted by Chris Lockwood

I have DSL with Windstream and have not had a problem with them. Good to see you posting again Chris. Thought you had dropped off the internet after you got N/A'd from here.

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zFila 18 years ago

Originally Posted by Michael Silvester

Hi Guys,

I'm in Australia and I am using
TPG for my ADSL. Still cant get
ADSL+2 yet

Take Care,

Michael Silvester

I have ADSL 2+ from Internode here and it is really fast.

Internet in Australia is expensive imo..I'm paying $AUD89 for 55G on ADSL 2+ 24M
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- purple 18 years ago
  
  I don't have a choice. Its cable or dial-up (which isn't really much of a choice actually). No DSL, not from Comcast, verizon, etc. No Fios or even digital voice last I checked. It really stinks as I'd love to do the three in one bundle but can't.
  
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  lacraiger 18 years ago
  
  at&t is horrible. switch to comcast.
  
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Lynette Crase 18 years ago

Originally Posted by Michael Silvester

Hi Guys,

I'm in Australia and I am using
TPG for my ADSL. Still cant get
ADSL+2 yet

Take Care,

Michael Silvester

I have just recently changed to TPG, I had been with Bigpond for ages and their speeds were getting increasingly worse. TPG is much better. I can't get ADSL+2 where I live either.
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goralka26 18 years ago

I have had ATT for a while and am completely satisfied with them. To date, I have had no problems. Knock on wood!
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Who Is Your DSL Provider?

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