Clickbank Affiliate=none You Are Not Getting Paid!

60 replies
Have you ever tested your Clickbank Affiliate link on the order page and at the bottom it says: Affiliate=none (we don't get paid!) in Firefox?

It shows Affiliate=myaffiliatname correctly in Chrome.

have you heard of this? Is there a fix for it? How and why does this happen?

If Clickbank affiliate links do not work, or just sometimes don't work in Firefox, the number 1 most used browser, we affiliates are losing a LOT of MONEY!!!!

PS I tried this on 3 different Clickbank Affiliate Links and got the same result on all 3

PPS I cleared cookies and rebooted then tried the same test and got the same result
#affiliatenone #chrome #clickbank #firefox
  • Profile picture of the author warner444
    Hello

    Is your Clickbank affiliate link showing Affiliate=none at the bottom of the Clickbank order page in Firefox?

    Have you tested any of your links?

    isn't it a little alarming to think every buyer from your clickbank affiliate link is having the the sale go 100% to the vendor and nothing to you when they buy with Firefox?
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    • Profile picture of the author forthright
      Originally Posted by warner444 View Post

      Hello

      Is your Clickbank affiliate link showing Affiliate=none at the bottom of the Clickbank order page in Firefox?

      Have you tested any of your links?

      isn't it a little alarming to think every buyer from your clickbank affiliate link is having the the sale go 100% to the vendor and nothing to you when they buy with Firefox?
      What are your privacy settings in firefox? It could be you aren't accepting cookies. That's a checkbox.
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  • Profile picture of the author Owen Smith
    No I do not have this problem.
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    • Profile picture of the author warner444
      Thanks for testing, I hope a few other people do too.

      I tested this 4 times and get the same problem every time. Is there a tech head in the house who would know why this would happen?
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      • Profile picture of the author rosetrees
        This is an age old problem - and one that caused me to remove most of my products from Clickbank a couple of years ago.

        It has always seemed to me that a properly formatted affiliate link should render correctly at the CB receiving end and that cookies should only be necessary if a purchaser returns to the vendor's site without clicking directly on your affiliate link.

        I once found affiliate = somethingelse (two CB affiliate names, which I now forget, but which were indicative of underhand techniques) when I clicked on my own link, on my own computer to my own product. A product which wasn't in the market place and didn't have affiliates.

        CB, of course, denied that this could happen. They always do.

        We all have to live with it and I have recently added a product of my own to my CB account.

        I'm not sure that it is particularly related to FF (as an aside - I'm not convinced that FF is the no 1 most used browser. Around 70% of visitors to my sites use IE)

        Edit: Out of interest - I just tried it on a CB product that I promote.

        Opera, Chrome, Safari, FF and IE all had the correct affiliate ID.
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      • Profile picture of the author gcaine
        Originally Posted by warner444 View Post

        Thanks for testing, I hope a few other people do too.

        I tested this 4 times and get the same problem every time. Is there a tech head in the house who would know why this would happen?
        Can you give me a link to a page that has a product on it? I'll test and see if I can see any reason for it if I get the same result
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  • Profile picture of the author tonydyt
    don't have that problem .. contact clickbank about this
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    • Profile picture of the author MexHilary
      I am having this problem and have sent Clickbank a help message. The response said I must have been using the old style links. NOT! This is a new product for me and I just created the link - but still at the bottom of the order page it says: "affiliate=none". Nor did my nickname appear in the address URL. I resent me message to Clickbank giving further explanation but several days now and no reply.

      Hilary
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  • Profile picture of the author wanna-succeed
    How would I go about checking this?
    Clicking one of my links and seeing if the link is where? In the browser? On the bottom of the sales page?
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  • Profile picture of the author Khemal
    In order for your hoplinks to work properly in FF you need to use the encrypted hop link. Use clickbanks hopling builder.

    The underlying cause is that FF will cache and serve pages from that cache. Some people used to use the phantom "&type=nohop" variable at the end of the hoplink and that worked "some" times. And then others used a random variable to force FF to think that the URL was unique and so it didn't serve the page from cache. Using the encrypted URL from clickbank is a more elgant solution because it actually does the URL decrypt on the server side and that forces FF to server the page fresh and not go to it's cache.

    Try it out.


    Originally Posted by warner444 View Post

    Have you ever tested your Clickbank Affiliate link on the order page and at the bottom it says: Affiliate=none (we don't get paid!) in Firefox?

    It shows Affiliate=myaffiliatname correctly in Chrome.

    have you heard of this? Is there a fix for it? How and why does this happen?

    If Clickbank affiliate links do not work, or just sometimes don't work in Firefox, the number 1 most used browser, we affiliates are losing a LOT of MONEY!!!!

    PS I tried this on 3 different Clickbank Affiliate Links and got the same result on all 3

    PPS I cleared cookies and rebooted then tried the same test and got the same result
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  • Profile picture of the author Jon Tees
    I haven’t had the issue with Firefox personally, but it seems like something that has more to do with shady merchants who don’t want to actually pay affiliates than the browser itself. I have had certain affiliate links from Clickbank not be properly tracked when using internet explorer, so I don’t think it has anything to do with what browser you are using. “Technical issues.” seem to be common reasons/excuses why affiliates aren’t credited or paid for sales.
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  • Profile picture of the author Vikram73
    I've only seen this problem come up when the affiliate is being creative in setting their cookie.

    If you use the CB tools to generate the affiliate link - they work reasonably well.
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    • Profile picture of the author Alexa Smith
      Banned
      Originally Posted by rosetrees View Post

      CB, of course, denied that this could happen. They always do.
      Exactly so.

      The real underlying problem, here, isn't so much the technical/cookie one: it's Clickbank's attitude and behavior.

      If only they were willing occasionally to acknowledge and discuss some of their problems a little more openly, then:-

      (a) fewer people would abandon them in disgust;

      (b) far fewer people would so regularly accuse them of the ongoing deliberate dishonesty of which they're almost certainly not guilty;

      (c) it would dramatically improve their public goodwill and reputation: Clickbank and their very occasional spokesmen/apologists have really done their "public relations" a huge disservice by so consistently denying all possibility of error, and by being so quick - and sometimes under ludicrous circumstances - to ridicule people for casting aspersions at them without having "video evidence" in the most stupid, patronising and offensive of ways.

      Originally Posted by rosetrees View Post

      We all have to live with it
      Yes, I'm afraid so. Because there's no established competitor reliably providing the exact service that Clickbank claims to provide. (If there were, Clickbank wouldn't last a year, but it's a hell of a difficult thing to do).

      Originally Posted by wanna-succeed View Post

      How would I go about checking this?
      There isn't really a reliable/informative way of doing so. All one can easily check is one's own PC, but what matters is one's potential customers' PC's.

      Originally Posted by wanna-succeed View Post

      Clicking one of my links and seeing if the link is where? In the browser? On the bottom of the sales page?
      No - the bottom of the order-page.

      Originally Posted by vikramd View Post

      If you use the CB tools to generate the affiliate link - they work reasonably well.
      It's easy to believe this, Vikram. Unfortunately it's close-to-impossible to adduce any real evidence for it. This is the problem: if that weren't true, you wouldn't/couldn't necessarily know!

      Mine are all working at the moment - but that's "as tested on my own computer" which obviously doesn't really tell me what I need to know.
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  • Profile picture of the author MarkWrites
    I haven't seen this happen before and I checked a bunch of my CB links this morning, they are all working.
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    • Profile picture of the author gcaine
      Are you doing any of these things? (from Clickbank's site)

      To ensure proper tracking of your HopLink referrals, your HopLink needs to open into the top level of a new or existing window. For most affiliates, this is not a problem. However, some affiliates attempt to hide their HopLinks by having them open into other types of sub-window objects, such as frames, iframes, layers, applets, or images. These types of HopLinks are considered invalid, and can result in lost affiliate referral credit, incorrect display of your website, or, in the case of abuse of the HopLink system, could result in account termination without notice.
      If you're a beginner affiliate and don't understand the terminology above, don't worry. The default methods of creating HopLinks listed above will always generate valid HopLinks.
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  • Profile picture of the author Floyd Fisher
    Sounds like someone need to contact Mozilla foundation and see why they are doing this.
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    • Profile picture of the author John Hocking
      I have tested my links in firefox and the cookie was set correctly. I even tested with different affiliate ids and they correctly replaced each other on the order form.

      This may be more a issue with the security setting of your own firefox installation.
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      • Profile picture of the author linkman11
        I'm a Clickbank vendor/affiliate and frequently test affiliate links to ensure affiliates are getting credit for sales.

        Just yesterday I tested and for the first time ever affiliate IDs were not being passed in Firefox. I tried from two different computers and could not get them to work in Firefox.

        I contacted my Clickbank rep and made them aware of the problem, and checked Warrior this morning to see if anyone else was talking about it.

        Well those who mentioned security settings were absolutely correct.

        I have never intentionally blocked Clickbank.net from setting cookies, but an add-on or something I installed may have.

        Goto:

        Tools > Options > Privacy

        Click on Firefox will > Use Custom Settings from history (from dropdown)

        Click on Exceptions

        Look for Clickbank.net in list and remove it.

        Sure enough, this solved the problem instantly.
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        • Profile picture of the author gcaine
          Originally Posted by linkman11 View Post

          I'm a Clickbank vendor/affiliate and frequently test affiliate links to ensure affiliates are getting credit for sales.

          Just yesterday I tested and for the first time ever affiliate IDs were not being passed in Firefox. I tried from two different computers and could not get them to work in Firefox.

          I contacted my Clickbank rep and made them aware of the problem, and checked Warrior this morning to see if anyone else was talking about it.

          Well those who mentioned security settings were absolutely correct.

          I have never intentionally blocked Clickbank.net from setting cookies, but an add-on or something I installed may have.

          Goto:

          Tools > Options > Privacy

          Click on Firefox will > Use Custom Settings from history (from dropdown)

          Click on Exceptions

          Look for Clickbank.net in list and remove it.

          Sure enough, this solved the problem instantly.
          That creates a problem, how do we get our visitors to remove the exception if they have it set?
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          • Profile picture of the author linkman11
            I think it's important to track down what exactly is causing the problem.

            I've tested a few CB add-ons in the last month and I assume one of them could have changed the setting so their add-on could function correctly.

            I also installed the AVG security toolbar until that caused another issue and I removed it. That seems to be the more likely problem.

            It's one of those things that people will need to be educated about.

            Vendors will start telling affiliates to make sure clickbank.net isn't blocked in their browser on their affiliate promo page.

            And those who offer bonuses will tell their visitors to make sure their ID is visible on order page and if not, here's why.

            Also if Clickbank acknowledges and locates the issue they should certainly address it on their blog, newsletter and affiliate info pages.
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            • Profile picture of the author Alexa Smith
              Banned
              Originally Posted by linkman11 View Post

              Also if Clickbank acknowledges and locates the issue they should certainly address it on their blog, newsletter and affiliate info pages.
              Wow ... Clickbank openly acknowledging a problem?! Now that really would be something unprecedented. We live in hope.

              Call me a skepchick, but please excuse the observation that I'm not exactly holding my breath.
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        • Profile picture of the author Raja Kamil
          Originally Posted by linkman11 View Post

          I'm a Clickbank vendor/affiliate and frequently test affiliate links to ensure affiliates are getting credit for sales.

          Just yesterday I tested and for the first time ever affiliate IDs were not being passed in Firefox. I tried from two different computers and could not get them to work in Firefox.

          I contacted my Clickbank rep and made them aware of the problem, and checked Warrior this morning to see if anyone else was talking about it.

          Well those who mentioned security settings were absolutely correct.

          I have never intentionally blocked Clickbank.net from setting cookies, but an add-on or something I installed may have.

          Goto:

          Tools > Options > Privacy

          Click on Firefox will > Use Custom Settings from history (from dropdown)

          Click on Exceptions

          Look for Clickbank.net in list and remove it.

          Sure enough, this solved the problem instantly.
          If this the case, then we affiliate are losing our money.
          Firefox got so many users around the world.
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        • Profile picture of the author Alexa Smith
          Banned
          Originally Posted by linkman11 View Post

          Sure enough, this solved the problem instantly.
          Sorry if I'm being very slow on the uptake, here, but interesting though it is, I don't quite understand how this actually helps, Linkman?

          It solved the problem on your computer, but how do you get all the potential customers to do it, so that your affiliates get paid?
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          • Profile picture of the author gcaine
            Originally Posted by Alexa Smith View Post

            Sorry if I'm being very slow on the uptake, here, but interesting though it is, I don't quite understand how this actually helps, Linkman?

            It solved the problem on your computer, but how do you get all the potential customers to do it, so that your affiliates get paid?
            That is precisely the problem

            Part of the answer may be to find out how the exception got there in the first place.

            I checked and I don't have in my browser.
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      • I don't appear to have this problem luckily. Damn annoying though if you do!
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        • Profile picture of the author gcaine
          Originally Posted by TBInternetMarketing View Post

          I don't appear to have this problem luckily. Damn annoying though if you do!
          You may not have the problem in your computer, but how many of your visitors have it in their browsers, so yes you do have the problem. We all do.
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          • Profile picture of the author Steven Wagenheim
            One known problem is Spybot. In a nutshell, when you install it, it adds
            clickbank.net to the list of sites to disallow cookies from.

            This problem goes as far back as 2006 or 2007.

            And this is only the tip of the iceberg.

            Between other spyware programs and Clickbank's own arrogance on this
            issue, it's a problem that is never going to go away.

            IOW...it's not worth getting an ulcer over it.
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            • Profile picture of the author Dano1981
              I found a similar issue on a CB product that I was interested in promoting
              BUT I could not find the product within CB's "marketplace"?

              Soo I was a bit hesitant. Anyway I went into this particular products
              "affiliate area" off their sales page and of course found their hoplink info and banners ..etc,... I placed my CB ID within the appropriate area on the hoplink, to see what would happen....

              Their sales page came up, I then attempted to pretend to "make a sale"
              or I should say instead "went to the order page" and once there I looked in the source code for that page and found "affiliate=none"

              so I thought that was it, I wasn't going to risk it since my CB ID was not there!

              Then I went into my analytic on CB a little while later and actually
              found my click shown as would be expected if you were using a good hoplink...so the click did count!

              I was surprised and called CB. The rep explained the click was good, and further explained sometimes for various reasons a product will not display in the marketplace, but he said as long as the hop shows in my stats that if I made a sale with that product I would get credit

              albeit not a comfortable feeling not to show the product within their marketplace or show "affiliate-=none" in the source code, but apparently it can work

              Dano~
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            • Profile picture of the author Lyanna
              Originally Posted by Steven Wagenheim View Post

              One known problem is Spybot. In a nutshell, when you install it, it adds
              clickbank.net to the list of sites to disallow cookies from.

              This problem goes as far back as 2006 or 2007.

              And this is only the tip of the iceberg.

              Between other spyware programs and Clickbank's own arrogance on this
              issue, it's a problem that is never going to go away.

              IOW...it's not worth getting an ulcer over it.
              Now I understand the problem. It's probably ad blockers, anti malware and stuff like that.
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  • Profile picture of the author Caleb Spilchen
    If someone has blocked clickbank from placing cookies on there computer, whether through an installed plugin or add on, or even without there knowledge, clickbank can't control it at all.

    I'm not sure what most people expect them to do, like demand that the person allow cookies, and block everybody else? I'm not sure that it would be a fair request for them to do that, and I feel it would lose vendors sales.

    Affiliate tracking methods will never work 100% of the time, and unfortunately, cookies need to be enabled for someone to have a cookie placed on there computer.

    HOWEVER, I think that clickbank should maybe install IP Tracking similar to nanacast.com, so that the affiliate is still tracked even when cookies are not enabled..

    But that's my thought.
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  • Profile picture of the author talfighel
    This is one of the reasons why I have decided to stop promoting products through clickbank.

    I have a product which I do not promote myself and more times, I get all the commissions without the affiliate getting it.
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    • Profile picture of the author gcaine
      Originally Posted by talfighel View Post

      This is one of the reasons why I have decided to stop promoting products through clickbank.

      I have a product which I do not promote myself and more times, I get all the commissions without the affiliate getting it.
      The thing is nobody else does a better job of tracking, so where does that leave you.
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  • Profile picture of the author Gail Sober
    I wish they would just use php to pass the affiliate ID along in variables so at least if cookies didn't work, you would still get credit for immediate sales.
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    • Profile picture of the author gcaine
      Originally Posted by Gail Sober View Post

      I wish they would just use php to pass the affiliate ID along in variables so at least if cookies didn't work, you would still get credit for immediate sales.
      They do something besides using cookies. I've cleared all my cookies and disabled them and still they manage to track right to the order form.
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      • Profile picture of the author linkman11
        As a Vendor about 80% of my sales come through affiliates, so I don't think this is a widespread problem (yet). If it were that number would be dropping.

        (and the people that try to buy through their own links would be the first to complain to vendor that tracking isn't working)

        However, awareness of the cause will certainly help minimize the effects.

        If it's determined that an add-on is causing the problem, one phone call may be enough to get a setting changed.

        As far as CB acknowledging the problem. They already have, it's in their hoplink help area.

        Our HopLink tracking system includes cookies. Make sure that you have cookies enabled in your browser, and that you’re not using any third-party anti-spyware/ad-blocker software that could be blocking cookies.
        Certainly this blurb could be expanded a bit, but it's there.
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        • Profile picture of the author gcaine
          Originally Posted by linkman11 View Post

          As a Vendor about 80% of my sales come through affiliates, so I don't think this is a widespread problem (yet). If it were that number would be dropping.

          (and the people that try to buy through their own links would be the first to complain to vendor that tracking isn't working)

          However, awareness of the cause will certainly help minimize the effects.

          If it's determined that an add-on is causing the problem, one phone call may be enough to get a setting changed.

          As far as CB acknowledging the problem. They already have, it's in their hoplink help area.

          Certainly this blurb could be expanded a bit, but it's there.
          If it's determine that an add on is the problem emails from every vendor and affiliate as well as a phone call from Clickbank would at least get their attention.

          As far as the blurb from Clickbank about hop links I doubt very much my site visitors are going to read it, so it doesn't do anything to solve the problem.
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  • Profile picture of the author warner444
    I did this:
    "Goto:

    Tools > Options > Privacy

    Click on Firefox will > Use Custom Settings from history (from dropdown)

    Click on Exceptions

    Look for Clickbank.net in list and remove it."

    Afterwords the Affiliate=none was gone and my affiliate name was there.

    The block on clickbank was probably placed by Spybot Search and Destroy, though maybe Microsoft antivirus, which I am using, may have.

    I also saw comission-junction.com on the list.

    Thanks Warriors for at least solving part of the problem.

    It would seem Clickbank would be interested in at least contacting Spybot to ask them to stop blocking them since it is a fairly popular spyware protection program.

    Its not like they couldn't afford to put a couple staff members onto testing all the spyware protection programs then contacting them and asking them to stop. If someone here knows people at Clickbank maybe you could fill them in on this. They will lose some affiliates who read this and decide to forget about Clickbank, seems like they should have motivation to do more here to protect their company status and reputation. Changing tracking methods, as some mentioned might even be a better idea.
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  • Profile picture of the author SamyPong
    Can you give me a link to a page that has a product on it?

    thanks,
    SAM
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    • Profile picture of the author Burtgummer
      My firefox browser is doing this too. It wasn't a week ago though, so it's a recent issue I think. Not to say it hasn't happened before, but it seems much more widespread this time.

      I don't have any restrictive privacy settings for cookies or anything else either. I tried shutting down my anti-virus and related software, but still got affiliate=none.

      In fact, I bought a product from another affiliate last night and I had to use my iphone to but it to make sure they got credit.

      Something is really screwed up.
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  • Profile picture of the author Bruce NewMedia
    I'm glad I checked this thread today...yesterday I was checking my CLKBNK orders and checked the link (i use FF)...my hoplink was not registering. uuggh.

    I sent CLKBNK a message and now just read the posts by warner444 - thanks!....

    ....but, doesn't the likelihood of many OTHER FF users having this 'cookies' issue completely compromise the reliability of the hoplink system in general? This seems like a glaring 'leak' in their system of accurately tracking credit for sales?
    _____
    Bruce
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    • Profile picture of the author freedemo
      I have same problem when i tried to click my affiliate link and it showed affilliate = none. And i tried the advise of linkman11, it works.

      Goto:

      Tools > Options > Privacy

      Click on Firefox will > Use Custom Settings from history (from dropdown)

      Click on Exceptions

      Look for Clickbank.net in list and remove it.

      Sure enough, this solved the problem instantly.
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  • Profile picture of the author simplebiz
    Here is the reply I received from a Clickbank rep.

    "I suggest checking your browser's security settings to make sure cookies from
    ClickBank are not being blocked. You may need to add ClickBank to the list of
    accepted sites or lower your security settings in general.

    Please let us know if you have any questions."

    While this solution has already been stated in this tread, it posses a real problem for anyone promoting a Clickbank product. Can we really expect our customer to go through this step so we affiliates get credited for the sale?
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    • Profile picture of the author gcaine
      Originally Posted by simplebiz View Post

      Here is the reply I received from a Clickbank rep.

      "I suggest checking your browser's security settings to make sure cookies from
      ClickBank are not being blocked. You may need to add ClickBank to the list of
      accepted sites or lower your security settings in general.

      Please let us know if you have any questions."

      While this solution has already been stated in this tread, it posses a real problem for anyone promoting a Clickbank product. Can we really expect our customer to go through this step so we affiliates get credited for the sale?
      Did you ask the CB rep that question? I'd be interested in the reply
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      • Profile picture of the author simplebiz
        I did but haven't heard anything back yet.
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  • Profile picture of the author Mr Lim
    If your link were redirected from other site, and that the other site has script to break the referral link, certainly will appear just you say.
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  • Profile picture of the author simplebiz
    While I am still waiting on a reply from Clickbank, I have sent an email to some of the merchants in which I promote their products and referred them to this tread. Only one has responded back to me which I have attached below.

    "Hi,

    Thank you for contacting us. I checked the post and I have to add that its pretty normal. We didn't received any abnormal sales without any affiliate id in the recent months. The issue that the user is speaking of is because he have some security settings/cookies blocked and therefore the clickbank cookie is not passed trough. But know that clickbank also have a backup system which is trough ips, even if a cookie is not found, sales are tracked using the backup system of which clickbank confirm it but does not speak how it exactly works for security reasons."

    Anyone buying this?
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  • Profile picture of the author Mike McAleer
    I wonder if this is why I am not getting paid for my ClickBank Product sells as an affiliate. I mean i am sure I have sold a few but I have zero in my cb account!
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  • Profile picture of the author simplebiz
    Just received this from a CB rep. We'll have to wait and see.

    Hello,

    Thank you for your reply.


    Our tech team is currently investigating the issue. For what it's worth, we have

    only heard from a limited number of affiliates about this issue. We will know
    more once our tech team completes their investigation.

    I apologize for the inconvenience!
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    • Profile picture of the author jollykitty
      Having recently updated and run Spybot search and destory, I got the problem described in this thread, that is my clickbank affiliate id showing as none in the clickbank purchase page for both Firefox and IE8.

      I followed the helpful info given earlier in this thread to fix the Firefox problem. However I could not find a way to fix the IE8 issue by using the IE tools/internet options, so I ended up going to my computer's Registry, and doing a search for clickbank. I found a number of Registry entries for clickbank.net, all of which I deleted. This seems to have fixed the IE problem for now.

      At least this allows me to test affiliate links using Firefox and IE8, but as said earlier on this thread, it does not prevent potential customers from having the same issue.

      I would be interested if anyone has found this issue in IE8 too, and if there is a cleaner solution for fixing it.

      Jo
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      • Profile picture of the author gjd6599
        I have been building niche sites for a few years using firefox, selling clickbank products, and never saw a problem, until yesterday. I happened to click a link on one of my sites, and my clickbank id was in the browser link, but not in the clickbank payment page. It said affiliate=none.

        I checked several other sites, and they did the same thing. This is not good. As far as I know, this is something new, because I always check my links when I build a site, and never saw this before.

        Glenn
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      • Profile picture of the author dudeshane01
        OK guys, I am promoting the face fitness center.com s product and I signed up in their affiliate area as well.
        To my surprise, clickbank has only credited 2 sales into my account over 2 months for this product, but today I checked vendors site, it has 4 sales record.
        I have contacted clickbank and vendor to find a solution to this problem just now.
        That is when i stumble across this thread too.
        Will update you probably by tomorrow after I receive a reply from both, the vendor and clickbank itself.

        Shane
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        • Profile picture of the author dudeshane01
          Update:
          I got the reply from face fitness guy, he has given a positive response and said that there was delay in clickbank recently due to some reasons.
          He also asked to keep him informed for more.
          But clickbank on the other hand is totally denying these sales.
          In the first mail they said I didn't produce any sales.
          In another email they said they will be willing to help me if I gave them the receipt number and email of the buyer.
          This is clean Bullshix since Clickbank itself never gives this information to affiliates.
          Is there any way an affiliate is supposed to know that?
          What stupidity is this?
          Anyhow, I asked the merchant to help me out with this and I am awaiting his response now.
          Any feedback from you guys will be appreciated.
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  • Profile picture of the author Dhira
    I've noticed this problem in the past with payments made by paypal through clickbank....
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  • Profile picture of the author ldbjr
    It seems that I may be having a similar problem. Does a redirect from a php have any effect on a hoplink?
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    • Profile picture of the author Wills
      Can someone clarify something for me: The wee tricks you do to get firefox running again; I take it that, that only fixes the problem on your computer?

      You cannot start asking customers to start doing all that, before you buy. I guess it is something you have to live with for the mean time.

      For what it's worth I have noticed CB being very strange the last week. Probably nothing to do with this thread's problem, but just seems a bit funny.
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      • Profile picture of the author JohnnyPR
        Clickbanks really starting to do my head in recently, i've begun ditching them for other networks, I cannot stand the stats being delayed all the time and the generally low coverting products.
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    • Profile picture of the author gcaine
      Originally Posted by ldbjr View Post

      It seems that I may be having a similar problem. Does a redirect from a php have any effect on a hoplink?
      No it will have no effect
      Signature

      Weekend Golfers affiliate manager.

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      Join our affiliate team and earn commissions on our golf instruction courses.

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  • Profile picture of the author aaronngoh
    I have not seen this personally and this is the first time I heard this.

    May be great to know the solution as how did you manage to overcome it
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  • Profile picture of the author jonyy
    Clickbank really needs more competition. They always have tracking problems, deny that they have, and don't resolve those problems in an adequate way.
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  • Profile picture of the author dudeshane01
    Which affiliate company will you suggest which has similar products then?
    I am looking for some company with products related to facial fat loss
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