6 replies
I thought this was kind of funny, that I would just share. Even though it's a customer, and it might sound strange to say it, it's "cute" in a way.

Had a request for a coupon code for a particular product today. Was pretty sure didn't have any coupons for that particular product, so asked him in what respect he had received a coupon (what form, i.e., print/tv/e-mail/etc).

He responds that he didn't actually 'have' one, just he wanted the product, but wanted to pay 'x' amount of $, so either find a coupon, or just make one specifically for him for that price.

It was just funny how he phrased it, so thought I would share that.

Cheers,

John
#amusing #customer
  • Profile picture of the author hotseochick
    He was probably hoping initially that you had coupons and would divulge that information to him and then switched it up by saying you should create one for him. That's classic! Can't say I've had that happen, but maybe I'll try and work that angle the next time I'm enlisting services lol.
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  • Profile picture of the author Elion Makkink
    Originally Posted by InternetSuccess001 View Post

    I thought this was kind of funny, that I would just share. Even though it's a customer, and it might sound strange to say it, it's "cute" in a way.

    Had a request for a coupon code for a particular product today. Was pretty sure didn't have any coupons for that particular product, so asked him in what respect he had received a coupon (what form, i.e., print/tv/e-mail/etc).

    He responds that he didn't actually 'have' one, just he wanted the product, but wanted to pay 'x' amount of $, so either find a coupon, or just make one specifically for him for that price.

    It was just funny how he phrased it, so thought I would share that.

    Cheers,

    John
    Haha! Customers are getting tougher each day.. But once they got something from you, try to retain them
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    Cheers,
    Elion Makkink

    Become an SEO Hustler too at seohustlers.com

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  • Profile picture of the author Amy Carczak
    This is actually a conversion issue you need to
    pay attention to.

    If you do not use coupons, remove the coupon
    field from your check out process. Too many people
    will see a coupon field and then STOP the checkout
    process to go Google a coupon from somewhere.

    Same thing with Gift Certificates. If you don't
    use them, then remove the field to avoid the confusion
    and / or conversion hit.
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    • Originally Posted by Amy Carczak View Post

      This is actually a conversion issue you need to
      pay attention to.

      If you do not use coupons, remove the coupon
      field from your check out process. Too many people
      will see a coupon field and then STOP the checkout
      process to go Google a coupon from somewhere.

      Same thing with Gift Certificates. If you don't
      use them, then remove the field to avoid the confusion
      and / or conversion hit.
      Interesting point... hadn't thought of that...!

      I do actually use coupons, but just for this particular product, didn't have any activated. Looking over a few things, he may have thought a coupon applied to this (because of a recent cross promotion).

      But still, it was pretty funny

      Cheers,

      John
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      • Profile picture of the author Michael Paul
        Amy, what do you use to get rid of the coupon code field?
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  • Profile picture of the author marketermatt
    haha i get the same kind of stuff happening where i work
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