
Check, Double-Check, Then Check Again!
Case in point:
We just purchased a digital product. The thank you page gave us a 404 error. The link in the thank you email also gave us a 404 error.
That meant we had to start tracking down how we could contact the seller. We emailed, we phoned and left a message, we contacted the affiliate, we contacted the payment processor.
All this time we had no doubt that this was a genuine product, from a genuine seller, but it was still very frustrating.
So, let's all be sure to be very careful checking all our links and details before offering a product for sale. Generally we only have one shot at a purchaser, so let's not mess it up.
Thanks All!
BTW - the seller did respond in just a few hours and we do now have the product. But the memory of the frustration remains.
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Devid Farah -
[ 1 ] Thanks
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