Anyone Use 1and1 Internet Hosting Service

10 replies
I have been using 1and1 hosting service for sometime and probably should have moved already for the problems I have. Now I have a greater problem as they have locked down all my sites over one site that got hacked. After repeated attempts to solve the problem, they sent all their support team home at 5pm and there is now support for my problem.

I was wondering if anybody else has had this same problem?

Thanks
#1and1 #hosting #internet #service
  • Profile picture of the author afam4eva
    1 and 1 just like Godaddy are best for domains not hosting. Go for Hostgator or my current host HawkHost.
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  • Profile picture of the author bwh1
    If you are still in your refund period - RUN AND ASK FOR IT.

    1and 1 has some of the lousiest support (I thing they outsource to Russia or near by) in the market.

    Can't understand why they still get clients.

    And DON'T buy a domain there, do yourself a favor and go to a place like Namecheap where you redirect and have a domain live in a few minutes.

    If you switch hosts...

    Hostgator
    Hostmonster

    my fav's

    G.
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  • Profile picture of the author mike gregory
    1 and 1 boy been there done that was terrible!! I switched to hostgator there customer service is outstanding 24 hour online chat always gets any problems i have sorted.
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    • Profile picture of the author ferriswannabe
      I have not had any problems up to date, been with them for over two years. Only had to call twice, called just last week around 8PM eastern time, had a problem with a .htaccess file. They sent me an email with code I needed while still on phone.

      I do not register domains there.

      So I'll be staying with them for now.

      This not the first time I've seen a thread on the bad customer support there, but I just have not experienced it......yet anyways.

      Good Luck
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  • Profile picture of the author Andrea Wilson
    Not 1 and 1 Hosting... I already heard a lot of horror stories in review sites around the web. It is best if you switch to trusted hosting companies like hostgator or bluehost.

    Andrea
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    • Profile picture of the author BoDarville
      I posted a thread here about my experience with them no more than 3 days ago -- which literally vanished in a flash. My experience was horrid to say the least and I am forever grateful that it's over and passed.
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  • I used 1 and 1 for a while - signed up for a
    free 3 year subscription.

    I didn't like their interface; they didn't have
    c-panel at the time, and I had bandwidth
    problems as well.

    Also, after my free trial expired, I had to
    pay 3 months at a time which was a hardship
    at times back then.

    I ended up getting a Host4Profit account, as
    well as Hostgator a little later on, and was
    really happy with both of them.

    Now, I'm using Willie Crawford's Niche Simple,
    but I can highly recommend Hostgator,
    Hostmonster, Blue Host, as well as the ones
    I've already mentioned.

    Michael
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  • Profile picture of the author micksss
    I agree get yourself setup with a different host. I tried them and godaddy for hosting many years ago and it was frustrating.
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  • Profile picture of the author Steven Dybka
    I use them for domains only,for hosting just go with the popular ones,HostGator,HostMonster,JustHost and many others
    They all do the job.
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  • Profile picture of the author DireStraits
    Typical 1&1 behaviour.

    Their support is crap and always has been.

    If you ever get your issue sorted out, run for the hills and don't look back.
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