Funniest reasons for refund requests.

21 replies
Lol here's something to laugh about.

I just got a refund request on Clickbank right now, and was given the following reason:

"Unauthorized family member made the purchase."

Lol I'm assuming some kid stole his mom/dad's credit card and got found out.

Anyone have anything more funny/bizarre I'd like to hear it :p
#funniest #reasons #refund #requests
  • Profile picture of the author zena lour
    Originally Posted by Snow_Predator View Post

    Lol here's something to laugh about.

    I just got a refund request on Clickbank right now, and was given the following reason:

    "Unauthorized family member made the purchase."

    Lol I'm assuming some kid stole his mom/dad's credit card and got found out.

    Anyone have anything more funny/bizarre I'd like to hear it :p
    lol
    that is funny
    or maybe they really really wanted a refund and they made something up


    zena
    {{ DiscussionBoard.errors[3634939].message }}
  • Profile picture of the author eleary
    That is very funny!! I hope they didn't just prevent their kid from being the next super teenage guru - they have no idea how many there are!!!
    Or maybe....it's a disgruntled spouse - sick of waiting for his/her partner to "make it" ....he! he!
    {{ DiscussionBoard.errors[3634963].message }}
  • Profile picture of the author williamtan
    The sad case is for product owner, think it's best to just "entertain" the refund irregardless of whatever reason given by consumer.

    It's best to get it done and over and proceed with normal biz. Barking on another refund issue may not worth the time and effort ... especially when most IM products include money back.
    {{ DiscussionBoard.errors[3635031].message }}
    • Profile picture of the author Snow_Predator
      Well my product is actually in a branch of the weight-loss niche, which leaves this refund request open to a whole different class of jokes.

      In response to williamtan. Well advised. I don't ever dispute refund requests. I believe in empowering my customers and I make it clear on my salespage that they can get a refund for any reason or no reason at all. It's what I would want as a customer.
      {{ DiscussionBoard.errors[3635069].message }}
  • Profile picture of the author bruceimer
    Yes, it's really funny! Who is interesting in this topic can even build a website funnyrefundreasons.com or something like that. It'll attract a lot of traffic, I'm sure:-)
    {{ DiscussionBoard.errors[3635094].message }}
    • Profile picture of the author Charles E. White
      I got a request from a lady saying she wanted a refund because she didn't have a zip drive and my program I sent her was in a zip file. I didn't even argue, I sent her refund!
      Signature

      Charles E. White
      Internet Money Making Programs
      http://www.internetmoneymakingprograms.com
      ^Find out the programs and products we have found to be worth the money^
      Join our FREE newsletter and get up-to-date details.

      {{ DiscussionBoard.errors[3635109].message }}
      • Profile picture of the author Tashi Mortier
        Originally Posted by Charles E. White View Post

        I got a request from a lady saying she wanted a refund because she didn't have a zip drive and my program I sent her was in a zip file. I didn't even argue, I sent her refund!
        That saved you a whole truckload of trouble, I guarantee you!

        Does anyone even use zip drives anymore? I mean you can get ten times the data on a much cheaper USB flash drive.
        Signature

        Want to read my personal blog? Tashi Mortier

        {{ DiscussionBoard.errors[3635417].message }}
      • Profile picture of the author cynthea
        Originally Posted by Charles E. White View Post

        I got a request from a lady saying she wanted a refund because she didn't have a zip drive and my program I sent her was in a zip file. I didn't even argue, I sent her refund!
        Charles - that is hilarious! her reason was as funny as your profile pic!
        Signature
        > Former Fortune 100 and Fortune 500 Writer Available to Work for You <
        Ghostwriting |Copywriting for the Web | Information Architecture
        {{ DiscussionBoard.errors[3635434].message }}
  • Profile picture of the author SamuelFreeman
    Wow, this is the funniest thing I've heard as far as refunds, smh...
    {{ DiscussionBoard.errors[3635277].message }}
  • {{ DiscussionBoard.errors[3635435].message }}
  • Profile picture of the author celente
    this is the best one for me on a $197 product I sell like hot cakes.

    reason "well you see, i went to purchase using my wifes C.card but I didnt, I used mine and didnt want to....so sorry please refund!"

    what an @ssholio...

    Oh well, I guess you can expect this sort of thing selling stuff online.
    {{ DiscussionBoard.errors[3635436].message }}
  • Profile picture of the author vilnwv
    One product that I sll includes the word "demon" in it...heck it is part of the web page title. Anyway has nothing to do with demons of any kind. Well I got this refund saying that they were Christians and could not use a product with demon in the title. Of course I refunded it, but it's not like I was hiding the product name. The funny thing is another guy I know had the very same thing happen to him. Always wondered if it was the same guy asking for a refund
    Signature
    AffConX is coming! Will you be ready?
    {{ DiscussionBoard.errors[3635465].message }}
    • Profile picture of the author Joyful Thiek
      Originally Posted by celente View Post

      this is the best one for me on a $197 product I sell like hot cakes.

      reason "well you see, i went to purchase using my wifes C.card but I didnt, I used mine and didnt want to....so sorry please refund!"

      what an @ssholio...

      Oh well, I guess you can expect this sort of thing selling stuff online.

      Originally Posted by vilnwv View Post

      One product that I sll includes the word "demon" in it...heck it is part of the web page title. Anyway has nothing to do with demons of any kind. Well I got this refund saying that they were Christians and could not use a product with demon in the title. Of course I refunded it, but it's not like I was hiding the product name. The funny thing is another guy I know had the very same thing happen to him. Always wondered if it was the same guy asking for a refund
      Haha..these are ridiculous. Well who can say NO to that? You don't want to come off as the demon who doesn't want to give a refund.
      {{ DiscussionBoard.errors[3635895].message }}
  • Profile picture of the author TiffanyAnne
    I don't get many refund requests - but if I do it's mostly because of tech issues. I sell a 97 video course, which is clearly marked as a video course, all the launch mails include videos, etc. Well, recently i got an email from somebody saying they bought the course and now realize it's all videos and they won't be able to watch it on their dial up connection.

    Usually I just refund the money no questions asked - it's actually my policy - but i couldn't find the transaction so I emailed the guy back and also asked him how he watched the launch videos then. turns out he goes to the library for fast access. Simply wrote him back asking why he didn't just download the videos to a USB stick at the library to watch the course at home. It's like a lightbulb switched on in his head - 97$ not refunded and a super grateful customer ;-)
    {{ DiscussionBoard.errors[3636124].message }}
    • Profile picture of the author FredJones
      Cool reason to ask for refund. Unauthorized family member

      Unfortunately all my "family members" are authorized so I shall not have such great reasons ever to ask for refunds ...
      Signature

      $1 gold: WSO That Instantly Transforms You Into A Content Production Engine

      $2.95 GoDaddy .com domains today: Click here.
      I am offering a free website - get it now (and they offer you a free domain with this).
      Find high-commission easy Amazon niches within 5 seconds here.

      {{ DiscussionBoard.errors[3636330].message }}
      • Profile picture of the author Snow_Predator
        Originally Posted by Charles E. White View Post

        I got a request from a lady saying she wanted a refund because she didn't have a zip drive and my program I sent her was in a zip file. I didn't even argue, I sent her refund!
        lol a large portion of my refund requests are also based on technical issues.

        Customer: "oh, I couldn't download the file can I get a refund"
        Me: "Sorry to hear you're experiencing difficulties. I'll be more than happy to give you a full refund, but I could always send you a copy of the book via email"
        Customer: "Ummm... can I just have the refund?"

        Originally Posted by cynthea View Post

        Charles - that is hilarious! her reason was as funny as your profile pic!
        Now now let's not discriminate against Charles based on his looks. I'm sure it was just a problem with the camera angle.

        Originally Posted by celente View Post

        this is the best one for me on a $197 product I sell like hot cakes.

        reason "well you see, i went to purchase using my wifes C.card but I didnt, I used mine and didnt want to....so sorry please refund!"

        what an @ssholio...

        Oh well, I guess you can expect this sort of thing selling stuff online.
        Lol what really makes ME laugh celente is that they feel they have to be creative in their justification in order to get a refund, whereas all they have to do is say: "I didn't like the product".


        Originally Posted by vilnwv View Post

        One product that I sll includes the word "demon" in it...heck it is part of the web page title. Anyway has nothing to do with demons of any kind. Well I got this refund saying that they were Christians and could not use a product with demon in the title. Of course I refunded it, but it's not like I was hiding the product name. The funny thing is another guy I know had the very same thing happen to him. Always wondered if it was the same guy asking for a refund
        Lol you should offer to send them a copy of the book where you simply edit the word 'demon' to 'angel'

        Originally Posted by TiffanyAnne View Post

        I don't get many refund requests - but if I do it's mostly because of tech issues. I sell a 97 video course, which is clearly marked as a video course, all the launch mails include videos, etc. Well, recently i got an email from somebody saying they bought the course and now realize it's all videos and they won't be able to watch it on their dial up connection.

        Usually I just refund the money no questions asked - it's actually my policy - but i couldn't find the transaction so I emailed the guy back and also asked him how he watched the launch videos then. turns out he goes to the library for fast access. Simply wrote him back asking why he didn't just download the videos to a USB stick at the library to watch the course at home. It's like a lightbulb switched on in his head - 97$ not refunded and a super grateful customer ;-)
        Nice. In my experience customers that request a refund for technical difficulties usually just want a refund and are probably fibbing about the technical difficulties. Even when I offer them a solution they still just want the refund. It's good to see this example you gave was different.

        Customers with genuine technical difficulties don't ask me for a refund, but since they really want the product they'll ask me to fix the issue.
        {{ DiscussionBoard.errors[3636450].message }}
  • Profile picture of the author viewsonic32
    LOL silly excuse for refund!!!!
    {{ DiscussionBoard.errors[3636336].message }}
  • Profile picture of the author Will Edwards
    I got one one from someone who said they were testing their affiliate link and accidentally put their credit card detail in. After they were refunded, they found another product of mine and did exactly the same thing.

    Will
    {{ DiscussionBoard.errors[3636350].message }}
    • Profile picture of the author cyong
      the funniest reason i get is the guy telling me he already bought the product from me before !! How come he bought again?? I think now many people bought a product but they will never login to view/use it. This is really sad ..

      CY
      {{ DiscussionBoard.errors[3636451].message }}
    • Profile picture of the author Snow_Predator
      Originally Posted by Will Edwards View Post

      I got one one from someone who said they were testing their affiliate link and accidentally put their credit card detail in. After they were refunded, they found another product of mine and did exactly the same thing.

      Will
      Man, that's cheap.
      {{ DiscussionBoard.errors[3636456].message }}
    • Profile picture of the author jpdeanadams
      I love it when people say they "accidentally put their credit card detail in", how can it be an accident if you intentionally enter the credit card number?
      {{ DiscussionBoard.errors[3636494].message }}

Trending Topics