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My warning about trusting the so-called experts...

by TheBrainteacher
6 replies
Like many here I run a Wordpress blog.

I have bought some scripts and themes for it.

However one theme didn't install as it should have. It resulted in an error message saying my site had expired!

So I handed over a new set of login details to the customer support person expecting them to fix it.

Nope!

They couldn't fix it.

And to make matters worse, they left their theme ON so for more than 17 hours my entire site showed an error message!

So my lesson is NEVER hand over the keys to your virtual castle unless you're doing live webchat or similar.

Jonathan
#experts #socalled #trusting #warning
  • Profile picture of the author Gary Ning Lo
    [DELETED]
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    • Profile picture of the author gandfscott
      Hi Jonathon

      It is a real pain when something like that happens. What I would advise you do however is create regular backups of your wordpress site, especially before you make changes like installing new themes or plugins.

      Do a search on google for wordpress backup or cloning software, you'll have to pay for the better ones but it's worth it!
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      • Profile picture of the author Linx99
        I always recommend Backup Buddy. It's just an awesome piece of kit for Wordpress site cloning.
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  • Profile picture of the author Old Dog New Tricks
    Thanks folks! Your discussion here made me think about something I should have thought about and didn't for my WP stuff.

    Now to worry, then to fix!

    Thanks again.... Hmmmm...lets see, to back up I open this, click on that and.........

    Old Dog
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    P.S. If I can be of any assistance in your "Off" or "On"- line sales and marketing please PM me or email at WinnersChoice-Warrior@yahoo.com . Old Dog

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  • Profile picture of the author Cliff_OBA
    I think it really helps to have a DIY attitude in this business. And most do. I don't feel comfortable with anything unless I have a basic understanding of how it works and how to keep it running.
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    • Profile picture of the author Tom B
      Banned
      Well, these types of things are not black and white.

      A theme may work most of the time but you may have a particular plugin that is screwing up their theme. It isn't exactly easy to debug these type of things.

      Of course, some people think we should just know everything and be able to fix the problem by clicking our heals and saying "I wish I was at the bar."
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  • Profile picture of the author thebitbotdotcom
    Funny. Paid themes have always been the most trouble for me too...
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