Clickbank guidelines change - Buyer friendly but an enemy to the seller

44 replies
The FTC is really cracking down on work at home and get-rich-quick offers and I for one am happy to see it! Really glad to see Clickbank, one of the major vendors of spammy affiliate offers trying to clean up the industry!

Here are 2 key paragraphs from the letter that Clickbank sent to vendors.

Per the new FTC information, sales material shouldn’t create the impression that customers can easily earn money without putting in much work, and should give specific ideas of how they’ll earn the money (e.g., content marketing, video marketing, social media, etc). [B]Sales pages should also not overstate how much can realistically be made, or imply that earnings are guaranteed.

The FTC also strongly discourages false urgency/scarcity messaging (for example, “Only 3 copies left!”) when there is no actual scarcity.
Are you going to change it? What are your thoughts?

Cheers,

Steven
#buyer #change #clickbank #enemy #friendly #guidelines #seller
  • Profile picture of the author GeorgR.
    It's time..although personally i dont think it will change a lot. The slick so called "Gurus" will find other ways. Or simply get around it with small print.
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    • Profile picture of the author StevenJones
      Originally Posted by GeorgR. View Post

      It's time..although personally i dont think it will change a lot. The slick so called "Gurus" will find other ways. Or simply get around it with small print.
      Action is followed by a reaction in general. So indeed, it's just another case of waiting and see which "Guru" will come around this nifty little thing.
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      • Profile picture of the author Alexa Smith
        Banned
        I can't see it being very significant at all. Unfortunately.

        Like all these things, it's welcome, but it's "too little, too late".

        Serious, professional affiliates are typically not willing to promote a product with "last 9 copies remaining", or whatever, on its sales page anyway. Even if the vendor's naive enough to imagine that that will actually help his conversion rate (and there really are some gullible enough to imagine so!), professional affiliates tend to know better. (Many vendors never test these things for themselves? The very few who do certainly get rid of them quickly enough ).

        The reality is that most of the stuff being forbidden by these rules changes is stuff that operates against the vendor's interests anyway.

        They're all things that non-testing marketers (and a few "professional" copywriters who ought to know better) copy blindly "because everyone's using them so they 'must' work". :rolleyes: :p
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        • Profile picture of the author bretski
          Originally Posted by Alexa Smith View Post


          Serious, professional affiliates are typically not willing to promote a product with "last 9 copies remaining", or whatever, on its sales page anyway...

          I agree... whether it's fake or real scarcity, I tend to shy away from stuff also. I have seen stuff that I promoted actually sell out... which sucks
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    • Profile picture of the author Diane S
      Originally Posted by GeorgR. View Post

      ...get around it with small print.
      Or maybe even white print on a white background? :rolleyes:

      These changes are coming in the nick of time for me, as I am getting my affiliate sales page ready for my first clickbank product. I will go take another look at my sales page and be sure I get it right from the start.

      You're very kind for alerting us.
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      • Profile picture of the author StevenJones
        Originally Posted by Diane S View Post

        Or maybe even white print on a white background? :rolleyes:

        These changes are coming in the nick of time for me, as I am getting my affiliate sales page ready for my first clickbank product. I will go take another look at my sales page and be sure I get it right from the start.

        You're very kind for alerting us.
        No problem Diane! Good luck with selling!
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  • Profile picture of the author sbucciarel
    Banned
    That's good news actually. At least in my book. I don't use income claims and fake scarcity tactics or fake testimonials or fake screenshots, so I'm not affected by these changes at all.
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  • Profile picture of the author StevenJones
    You guys are serious? Our whole world economic system is based on scarcity. So yes it works. So don't go deny that it does not work. Still I am not a fan of this myself. Especially when the fake scarcity tactic occurs on a landing page.
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    • Profile picture of the author sbucciarel
      Banned
      Originally Posted by StevenJones View Post

      You guys are serious? Our whole world economic system is based on scarcity. So yes it works. So don't go deny that it does not work. Still I am not a fan of this myself. Especially when the fake scarcity tactic occurs on a landing page.
      The question is not whether or not it works. The question is whether or not you should do it and whether or the the FTC will come knocking at your door if you use dishonesty in your sales pitches.

      Burglary ... works. Doesn't mean that you should go rob people for money.
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      • Profile picture of the author StevenJones
        Originally Posted by sbucciarel View Post

        The question is not whether or not it works. The question is whether or not you should do it and whether or the the FTC will come knocking at your door if you use dishonesty in your sales pitches.

        Burglary ... works. Doesn't mean that you should go rob people for money.
        Point taken. The thing is that people who use the scarcity tactic the wrong way are obviously self centered humans, that is however my opinion. If you ever came across these fake statements, you should probably know that the actual product wouldn't be that good either. At least, that is what I experienced
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        • Profile picture of the author sbucciarel
          Banned
          Originally Posted by StevenJones View Post

          Point taken. The thing is that people who use the scarcity tactic the wrong way are obviously self centered humans, that is however my opinion. If you ever came across these fake statements, you should probably know that the actual product wouldn't be that good either. At least, that is what I experienced
          I know there are legit ways to use scarcity ... because scarcity does actually work. I use it all the time with sales.

          Limited time only
          Three days only
          Price will increase at such and such a time

          Just follow through with the limits and there's nothing wrong with scarcity.
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          • Profile picture of the author StevenJones
            Originally Posted by sbucciarel View Post

            I know there are legit ways to use scarcity ... because scarcity does actually work. I use it all the time with sales.

            Limited time only
            Three days only
            Price will increase at such and such a time

            Just follow through with the limits and there's nothing wrong with scarcity.
            The next question that can be ask is how can one proof that his scarcity technique is legit and not some fake countdown script that is reading your cookies. In a sense, and as stated before on this thread, these alternate guidelines came just a bit too late.
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      • Profile picture of the author Flamboyantegg
        Originally Posted by sbucciarel View Post

        The question is not whether or not it works. The question is whether or not you should do it and whether or the the FTC will come knocking at your door if you use dishonesty in your sales pitches.

        Burglary ... works. Doesn't mean that you should go rob people for money.
        I dunno, seems pretty legit to me...

        In reality however, I'm 100% on-board with scarcity WORKING and also finding extremely distasteful fake scarcity. It's manipulative to the point of being immoral, but there's a little voice in the back of my mind that says "but we marketers play the same psychological tricks with our copyrighting, our phrasing, our titles, our products (sometimes)"...

        So, what's the borderline between illegitimate and legitimate psychological trickery?
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        • Profile picture of the author StevenJones
          Originally Posted by Flamboyantegg View Post

          I dunno, seems pretty legit to me...

          In reality however, I'm 100% on-board with scarcity WORKING and also finding extremely distasteful fake scarcity. It's manipulative to the point of being immoral, but there's a little voice in the back of my mind that says "but we marketers play the same psychological tricks with our copyrighting, our phrasing, our titles, our products (sometimes)"...

          So, what's the borderline between illegitimate and legitimate psychological trickery?
          That's hard to say. It will vary for each individual. But the biggest wrongs in some eyes are often the biggest wrongs for everyone.
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          • Profile picture of the author sbucciarel
            Banned
            Originally Posted by StevenJones View Post

            That's hard to say. It will vary for each individual. But the biggest wrongs in some eyes are often the biggest wrongs for everyone.
            That's why the FTC has to step in ... people will decide for themselves and often decide to do what is dishonest and deceptive.

            I personally think that online marketers in general will benefit from a cleaner reputation. Shady marketing has been going on for so long that the industry has a real black eye.
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            • Profile picture of the author bretski
              Just to play the "devil's advocate", if you read the new guidelines with a bit of a slant or with the intention of strictly staying within the guidelines nothing really changes. I mean, how much can "realistically be made" or "guarantee earnings"?

              Realistically, you can earn as much as you want. It depends upon how much effort you put into anything in life that determines how much money you make. Guarantee earnings? I guarantee that if you don't make any money you can have your purchase price back.

              As far as having to state how one will earn this potential money? I could say that this is a trade secret and divulging it on a sales page would be like giving away the formula for Pepsi.

              I don't mean to be a pain but I see a thousand loopholes...
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              • Profile picture of the author StevenJones
                Originally Posted by bretski View Post

                ..I don't mean to be a pain but I see a thousand loopholes...
                I highly agree. Nevertheless, our fate lays with the subjective mind of the FTC.
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    • Profile picture of the author Alexa Smith
      Banned
      Originally Posted by StevenJones View Post

      You guys are serious? Our whole world economic system is based on scarcity. So yes it works.
      Not on false scarcity, Steven. :rolleyes:

      Not on scarcity that even a semi-literate half-wit can see has been conjured up out of thin air by a vendor as a purely mendacious sales tactic: that just makes potential customers realise that the vendor's a liar.

      I don't know about you, but when I'm trying to sell something to someone, the last thing I want them thinking is that I'm a liar.

      You won't find many successful affiliates who know the business promoting products with illegal, deceptive crap like that on the sales page. And there are reasons for that. People who actually test it get rid of it.

      This isn't Clickbank changing the law, you know? It's merely Clickbank (finally) recognising the law.
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      • Profile picture of the author Steven Wagenheim
        Here's my question.

        Will Clickbank yank all the products in their marketplace that violate the
        points brought up?

        Me thinks not for obvious reasons.

        Remains to be seen.
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        • Profile picture of the author Alexa Smith
          Banned
          Originally Posted by Steven Wagenheim View Post

          Will Clickbank yank all the products in their marketplace that violate the
          points brought up?

          Me thinks not for obvious reasons.
          My guess is also "not" ... unfortunately.

          But "WHO KNOWS?" (as Steve would say ). Maybe they'll send something suitable to the vendors of all those products inviting them to amend and re-submit their sales pages? I wouldn't be surprised by their doing that (especially if the FTC have "had a quiet word" as they surely must, at some point?).

          Vendors who use "only 9 copies remaining" and have it sitting there for 6 months really do need to have their heads examined. And if the person who does the examining finds anything much inside them, then he needs to have his head examined, too. :p

          "An enemy to the seller"?! Do me a favour ... heaven forbid that marketers should have to obey the law and be honest ...
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          • Profile picture of the author Steven Wagenheim
            Originally Posted by Alexa Smith View Post

            My guess is also "not" ... unfortunately.

            But "WHO KNOWS?" (as Steve would say ). Maybe they'll send something suitable to the vendors of all those products inviting them to amend and re-submit their sales pages? I wouldn't be surprised by their doing that (especially if the FTC have "had a quiet word" as they surely must, at some point?).

            Vendors who use "only 9 copies remaining" and have it sitting there for 6 months really do need to have their heads examined. And if the person who does the examining finds anything much inside them, then he needs to have his head examined, too. :p

            "An enemy to the seller"?! Do me a favour ... heaven forbid that marketers should have to obey the law and be honest ...

            It's not the scarcity I'm concerned about. It's the other crap..."make
            money while you sleep".

            Do you REALLY think all those hyped up, vague sales pages are going to be
            taken down?

            Let's keep an eye on the Business Opportunities section in the marketplace,
            or whatever the frick it's called these days, and see how many sales pages
            at the top aren't filled with the usual crap.

            Please, this is just CB covering its ass with no intention of doing anything
            about it.
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            • Profile picture of the author Alexa Smith
              Banned
              Originally Posted by Steven Wagenheim View Post

              It's not the scarcity I'm concerned about. It's the other crap..."make money while you sleep".
              Yes, I hear you. And no, I don't honestly think all those hyped up, vague sales pages are going to be taken down.

              Originally Posted by Steven Wagenheim View Post

              Please, this is just CB covering its ass with no intention of doing anything about it.
              I don't doubt their sole motivation is to cover their assets (it would be mine, too, if I were running Clickbank!).

              But if the FTC has "had a quiet word", or does so soon (which is surely possible in this regulatory climate) they may have to get rid of some of the blatant lies like "only 9 copies remaining", and doing that would actually be doing vendors a favour. This is all I'm saying ...
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              • Profile picture of the author DireStraits
                Originally Posted by Alexa Smith View Post

                Yes, I hear you. And no, I don't honestly think all those hyped up, vague sales pages are going to be taken down.



                I don't doubt their sole motivation is to cover their assets (it would be mine, too, if I were running Clickbank!).

                But if the FTC has "had a quiet word", or does so soon (which is surely possible in this regulatory climate) they may have to get rid of some of the blatant lies like "only 9 copies remaining", and doing that would actually be doing vendors a favour. This is all I'm saying ...
                It would be doing everyone a favour, really, wouldn't it? Not just vendors.

                The primary reason why it takes so damn long, as an affiliate, to trawl through their marketplace and find something you might potentially promote (subject to the product being suitable when you evaluate it, of course) is the sheer volume of crappy-ass sales-pages you have to wade through to find anything half-decent.

                I don't doubt for a second that there are a great many products on Clickbank that may be of great value in and of themselves, and that would otherwise be totally suitable to promote, but that you simply cannot touch if you care about your reputation, due to the vendor's crappy sales practices.

                It's one thing asking a vendor to put up a copied instance of their sales-page just minus an opt-in, or something; it's another thing entirely to ask and expect them to scrap the biggest chunk (if not all) of it and start over again because it comprises mostly hype, lies and deceptive crap.

                I struggle to imagine that clamping down would have anything but a positive effect from all perspectives in the longer-term - from that of the vendor, the affiliate and the customer - and, because professional affiliates would take many more products/vendors seriously instead of immediately writing them off, I kind of suspect that sales and revenues would increase across the board as a result.

                I just see it as being a win-win for everyone involved. A potentially bigger selection of products for affiliates to promote, a better collective reputation for e-product vendors leading to a gradual decrease in scepticism on the customers' part, and - ultimately - more sales and probably a much easier sell.

                Or maybe I'm just far too much of an optimist.
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                • Profile picture of the author Alexa Smith
                  Banned
                  Originally Posted by DireStraits View Post

                  It would be doing everyone a favour, really, wouldn't it? Not just vendors.
                  Indeed.

                  Absolutely.

                  When I say "doing vendors a favour", I mean "doing even vendors a favour".

                  Originally Posted by DireStraits View Post

                  The primary reason why it takes so damn long, as an affiliate, to trawl through their marketplace and find something you might potentially promote (subject to the product being suitable when you evaluate it, of course) is the sheer volume of crappy-ass sales-pages you have to wade through to find anything half-decent.
                  Agreed.

                  Originally Posted by DireStraits View Post

                  I don't doubt for a second that there are a great many products on Clickbank that may be of great value in and of themselves, and that would otherwise be totally suitable to promote, but that you simply cannot touch if you care about your reputation, due to the vendor's crappy sales practices.
                  Indeed. And this is a real shame. And of course some (many?) of these people are not <insert derogatory adjectives to taste> vendors at all - just good-ish marketers with some very good products, who have unfortunately been to a cut-price "copywriter" who has "copied what everyone else does", imagining (a) that it's in his clients' interest to do so, and/or (b) that "this stuff 'must' work, otherwise they wouldn't all be doing it". :rolleyes:

                  Originally Posted by DireStraits View Post

                  It's one thing asking a vendor to put up a copied instance of their sales-page just minus an opt-in, or something; it's another thing entirely to ask and expect them to scrap the biggest chunk (if not all) of it and start over again because it comprises mostly hype, lies and deceptive crap.
                  Yes, of course. I have no problem asking vendors for a sales page without the opt-in (and they typically have no problem providing it, on request, of course), but when the whole things starts off with "As seen on Yahoo, MSN, NBC, Yahoo" and so on, has screaming headlines in bright red letters with every word Starting With A Capital Letter and ends up with "Only 9 copies remaining", one is obviously flogging a dead horse, however good the product might be.

                  Originally Posted by DireStraits View Post

                  I struggle to imagine that clamping down would have anything but a positive effect from all perspectives in the longer-term - from that of the vendor, the affiliate and the customer - and, because professional affiliates would take many more products/vendors seriously instead of immediately writing them off, I kind of suspect that sales and revenues would increase across the board as a result.
                  Undoubtedly.

                  Originally Posted by DireStraits View Post

                  I just see it as being a win-win for everyone involved.
                  Of course it would be a win-win for everyone involved. But - to put it bluntly - you won't get the majority to believe that any more than you'll get them to accept that there isn't a "Google penalty for syndicated content". :p

                  Originally Posted by DireStraits View Post

                  Or maybe I'm just far too much of an optimist.
                  Call me a skepchick, but you said this, not I. (I just agreed with it).
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            • Profile picture of the author Robert Puddy
              Originally Posted by Steven Wagenheim View Post

              It's not the scarcity I'm concerned about. It's the other crap..."make
              money while you sleep".

              Do you REALLY think all those hyped up, vague sales pages are going to be
              taken down?

              Let's keep an eye on the Business Opportunities section in the marketplace,
              or whatever the frick it's called these days, and see how many sales pages
              at the top aren't filled with the usual crap.

              Please, this is just CB covering its ass with no intention of doing anything
              about it.

              Hang on steven i make money every night when im sleeping why is that bad?
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              • Profile picture of the author LilBlackDress
                Originally Posted by Robert Puddy View Post

                Hang on steven i make money every night when im sleeping why is that bad?
                Me to - I love making money while I am sleeping, out shopping, relaxing in the evening etc.
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                • Profile picture of the author StevenJones
                  Originally Posted by LilBlackDress View Post

                  Me to - I love making money while I am sleeping, out shopping, relaxing in the evening etc.
                  Don't you just love making money while spending it? Awesome to be honest!
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                  • Profile picture of the author bretski
                    The really funny thing is that in order to be competitive in the IM/MMO niche you almost have to imply that there is little to no effort involved. They don't want to hear that you will, in all probability, fail a few times before you succeed.

                    Nobody wants to hear that you're going to have to work hard while your buddies are out on the lake drinking beers or that you'll be working tirelessly into the night until you pass out... that you'll sometimes be so sleep deprived that you will oversleep the next morning and possibly screw up your day job in the process... that you'll be so beat that you'll lose motor function and have bouts of hysterical laughter accompanied by gassy anal seepage etc etc etc... buyer beware!!!
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                    • Profile picture of the author Alexa Smith
                      Banned
                      I'd have given pretty big odds against anyone managing to get the words "gassy anal seepage" into a reply to a thread about "Clickbank guidelines changes", and apparently I'd have been wrong!
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                      • Profile picture of the author bretski
                        Originally Posted by Alexa Smith View Post

                        I'd have given pretty big odds against anyone managing to get the words "gassy anal seepage" into a reply to a thread about "Clickbank guidelines changes", and apparently I'd have been wrong!
                        What can I say? It's a gift!

                        ps - it's getting to be Derby time here in the States... who do you fancy, Alexa. I got whoever Borel is sitting on.
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              • Profile picture of the author Steven Wagenheim
                Originally Posted by Robert Puddy View Post

                Hang on steven i make money every night when im sleeping why is that bad?
                I do too, but they make it sound like it's a walk in the park to get there.

                I'm sure you know exactly what I'm talking about.
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            • Profile picture of the author psresearch
              Originally Posted by Steven Wagenheim View Post

              It's not the scarcity I'm concerned about. It's the other crap..."make
              money while you sleep".

              Do you REALLY think all those hyped up, vague sales pages are going to be
              taken down?

              Let's keep an eye on the Business Opportunities section in the marketplace,
              or whatever the frick it's called these days, and see how many sales pages
              at the top aren't filled with the usual crap.

              Please, this is just CB covering its ass with no intention of doing anything
              about it.
              Whether or not they'll do anything about it has yet to be seen...but...

              I agree - this is just ClickBank doing a C.Y.A. - and maybe an awareness on ClickBank's part that law enforcement is more willing to go after gatekeepers now than they have in the past.
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  • Profile picture of the author cyong
    Clickbank make a good move, but i don't think it will have much impact on the industry. We IM will come out with new ideas to promote.
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  • Profile picture of the author jxau00003
    I think It is good for affiliate,affiliate will have more space to express their talnet.potentional customer buy product or not will more depend on the affilaite's review or imply
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  • Profile picture of the author StevenJones
    To be honest I think the FTC is not going to put people on this and manually go through every ClickBank product's site. If so they are nuts and got too much money in their hands. I think Clickbank altered the guidelines solely to meet the new juristriction. Can't imagine a new revolution in terms of copywriting to be honest.
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  • Profile picture of the author LilBlackDress
    I have a work at home site and don't sell the products that offer untold riches for no work, fast cash for doing nothing, etc.

    So it won't effect me either.
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  • Profile picture of the author rheyannaa
    I would have to agree that getting some of the scarcity tactics out would help the industry over time.
    I wish they would do something about the continued exit popups, One is ok but when it takes 6 clicks to get away for the site it just pisses me off.
    If someone sends me that stuff the next button I hit is unsubscribe!
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    • Profile picture of the author StevenJones
      Originally Posted by rheyannaa View Post

      I would have to agree that getting some of the scarcity tactics out would help the industry over time.
      I wish they would do something about the continued exit popups, One is ok but when it takes 6 clicks to get away for the site it just pisses me off.
      If someone sends me that stuff the next button I hit is unsubscribe!
      I totally feel you here. More than one exit pop-up is just, excuse my french, crap! It gives me the message that the whole salespitch is about closing the deal as fast as possible giving the vendor his money ASAP. Which, in my eyes, loses value for the product. Hence it's working counter productive. May work with the newbies though, but still! Weird selling ethics if you ask me.
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  • Profile picture of the author DireStraits
    LOL.

    But at least when you finally join your friends on the lake, and you're bragging to them about your passive income and newfound lifestyle, you can proclaim confidently, totally truthfully and proudly that you really did "bust your arse to get there".

    And on that note, my meat pie, chips and peas are going in the kitchen bin.
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  • Profile picture of the author christopher jon
    As was mentioned above, I don't see any major changes happening.

    Clickbank will pay some lip service to the FTC, modify their TOS and send out a couple of emails but I don't see them actually cleaning house on their own. If the FTC were to threaten to shut them it down it would be a different story.

    This is slightly related to another recent thread about paypal and warez sites. BHW is packed with illegally distributed content yet you can sign up for a VIP account through PayPal, go figure.
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    • Profile picture of the author StevenJones
      Originally Posted by christopher jon View Post

      As was mentioned above, I don't see any major changes happening.

      Clickbank will pay some lip service to the FTC, modify their TOS and send out a couple of emails but I don't see them actually cleaning house on their own. If the FTC were to threaten to shut them it down it would be a different story.

      This is slightly related to another recent thread about paypal and warez sites. BHW is packed with illegally distributed content yet you can sign up for a VIP account through PayPal, go figure.
      I see your point and I can only agree with you here. I think that the lies (scarcity and become a millionaire in 2 days) will continue and nothing will be changed unless the FTC is going to take hard measures. In my honest opinion, Clickbank changed their TOS to fly under the FTC's radar.
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      • Profile picture of the author psresearch
        Originally Posted by StevenJones View Post

        I see your point and I can only agree with you here. I think that the lies (scarcity and become a millionaire in 2 days) will continue and nothing will be changed unless the FTC is going to take hard measures. In my honest opinion, Clickbank changed their TOS to fly under the FTC's radar.
        Meanwhile, CommissionTakers in all it's fake earnings screenshot glory ticks on at ClickBank pulling in sale after sale after sale (READ: CB transaction fee, CB transaction fee, CB transaction fee).

        I for one have hard time believing they don't know about those shenanigans.
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        • Profile picture of the author StevenJones
          Originally Posted by Paul Schlegel View Post

          Meanwhile, CommissionTakers in all it's fake earnings screenshot glory ticks on at ClickBank pulling in sale after sale after sale (READ: CB transaction fee, CB transaction fee, CB transaction fee).

          I for one have hard time believing they don't know about those shenanigans.
          It are these products that make Clickbank rich indeed. So would be just weird if Clickbank decides to eliminate one of their max income streams. I think they know though, but they tend to watch right past them.
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