I have been lying awake at nights trying to figure out a solution to my current problem. I run a web development service for media agencies who wan to expand into the web market but can't afford to hire extra staff. I am a one man shop with a partner in India who runs a team of three developers.
My problem is this. I have alot of projects that have lagged final payment - due to the projects not being launched/finished. I need to meet a certain quota of sales each month to cover my costs. It has got to the point where I am not confident to take on new projects as my team is getting quite overloaded with support requests and these lagging projects.
I know my situation is not unique at all. Can any of you that have faced similar issues enlighten me on how I should proceed?