We called Authorize.net and they told us, it was a PowerPay issue.
We were on hold for over 2 hours at PowerPay.
Here's the deal.
PowerPay is apparently over extended in the Internet Marketing niche.
Their underwriting bank said, "Close accounts".
It has nothing to do with chargebacks. We have less than an eighth of a percent chargebacks. Heck, any department store has more.
It's just they had to shed some accounts.
It's possible your account has been closed and you know nothing about it.
No phone call.
No common sense.
This wasn't because of anything we did or did not do.
There was no funny stuff. No forced continuity. No fine print.
Not even a kiss goodbye.
Thanks for being our client but we're outta here.
Think before you sign up with Powerpay.
We are moving accounts today while Powerpay figures out which end is up.