Just in: New PayPal & eBay Policy Change

13 years ago

Maybe I only see it from the Seller side, but haven't eBay and PayPal gotten enough bad press and lost enough sellers already? I hope your source is wrong. I don't sell much on eBay, but I probably will try even less if this goes through.

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meward1

13 years ago

For me, it is really a case, I wish to accept the more money from the buyers. In India a trasaction can not go beyond $500 and that too the rules enforce you to transfer the money to bank account with in 7 days. Paypal and Ebay integration here may be affected.

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abs007 13 years ago

wow - what will this mean for sellers that sell items such as lcd tvs or other high priced products - lets say $500 a sale

They sell 5, 6 etc a day -

this will certainly force businesses away
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infogle

13 years ago

There can be strings attached for the buyers too...

lets say they will have to leave feedback within 7days after receiving the product and if they fail it will be marked as positive so that payment can be released.

isnt it !

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ladywriter

13 years ago

What is rolling reserve? I've been selling on ebay sporadically but have no idea what that is.
(edit, nevermind, got it)

Whatever it is has to be better than Moneybookers, who is holding my measly 30 bucks for FORTY DAYS before clearing it (it's my first transaction with them, I have 100% positive feedback on ebay and over 50 auctions, they have no good reason and I've asked).

I hate all these companies, what thieves. I should just get a merchant account, yeah yeah yeah.

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AnniePot

13 years ago

After doing business using PayPal for 8 years with absolutely no issues, out of the blue they suddenly decided to slap a 90 day 30% rolling reserve on my account. Because it has always been my policy to download my earnings regularly into my bank account, they actually created a huge negative balance.

After this type of unprecedented treatment, I would love to move away from them, and in some instances I have been able to do so, but one big company I write for (a major client) will only pay via PayPal, so I'm truly lumbered.

I found this website citing an issue with PayPal exactly the same as mine: Paypal Class Action Lawsuit 2010 | Paypal Rolling Reserves | The truth about PayPal | Paypal Illegal holds | Cowbelly Pet Photography Seattle Blog

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Hamida Harland

13 years ago

Originally Posted by AnniePot

After doing business using PayPal for 8 years with absolutely no issues, out of the blue they suddenly decided to slap a 90 day 30% rolling reserve on my account.

30%? Wow, that's really bad. I've heard of a few people getting 10 or 20% rolling reserves but 30% is high.

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sbucciarel

Banned 13 years ago

I don't use Ebay, but I used to and had a dropshipper. I had to pay of course for the item before shipping and would never agree to this. Glad I'm out of Ebay.

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seasoned

13 years ago

Originally Posted by usuallyclueless

I've got quite a few inside connections at eBay & PayPal. I just received an email from a well placed source at eBay that has disclosed the following which has, as of yet, not been publicly released:

Starting in the next quarter, eBay will require sellers to ship items AND receive positive feedback before the seller will receive payment.

PayPal is going to announce that it will increase its rolling reserve to 10.5% for all sales received through Premier/Business accounts. This will not apply to transactions labeled as "personal" or "gifts."

I'm personally worried about this at the moment because this could have some negative aspects to it. Like sellers who depend on the receiving funds so they can ship the items. And what happens if somebody does not leave any feedback? Will they get their money? Is this going to make it easier for buyers to scam sellers?

I can see how this will increase revenue in the short term for eBay and PayPal, but now once this gets out in the mainstream press, I wonder how sellers are going to react?

OK, once the buyer has the product, you lose control. It is a GIVEN! So HOW do you figure that even HAPPY people will give ANY feedback?

BTW isn't it a given that people buying at a swapmeet pay up RIGHT when they win and, if they don't, the item goes back to be bid on?

Steve

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Kay King 13 years ago

Starting in the next quarter, eBay will require sellers to ship items AND receive positive feedback before the seller will receive payment.

Something is wrong with that statement - it doesn't make sense. Sellers aren't going to ship products before receiving payment - and the feedback system has been unreliable for a long time.
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Frank Donovan 13 years ago

Originally Posted by usuallyclueless

Starting in the next quarter, eBay will require sellers to ship items AND receive positive feedback before the seller will receive payment.

On the face of it, a seller would have to be crazy to accept those terms.

The only way this wouldn't end up as a fraud's charter is if PayPal were to take payment from the buyer and not release it to the seller until confirmation of receipt of the goods. But that would be adding another administrative layer to the sales process with questionable benefit to the buyer and a distinct disadvantage to the seller.

Frank
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YungNic

13 years ago

this is the exact reason why i stop selling on ebay I mean I believe in having rules and guide lines but now they are just being difficult im glad i dont deal with ebay anymore as a seller.. i may buy a few items from time to time but ebay has really gone down

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Paul Burr 13 years ago

Wow , I feel better ebay has changed so much and has runied my business I have quit selling on ebay also its so hard to make the change but i will do it /I hate ebay anymore they closded me down for 2 buyers giving me bad DSR's 2 out of 100 and Im the bad guy. I could go on but you already know what they turned into SAD
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armadillo

13 years ago

If this is true, then eBay will be signing its own death warrant. Everybody load up and go over to etsy.com, which is what ebay was 10 years ago....

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donhx 13 years ago

Originally Posted by armadillo

If this is true...

This is the key question. I don't think it is. Ebay/PayPal are still in the business of making money, and they won't be able to do that if they implement the new policy. Only a fool would agree to sell anything on those terms.

I say the rumor is bogus.
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- Debra Barrow 13 years ago
  
  With this policy, it could take at least 2 weeks before the seller gets paid. You figure 1 week for shipping and then buyer feedback (procrastination included), 1 more week.
  
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HeySal

13 years ago

Sounds to me that either 1. the dudes at paypal/ebay are so stoned they aren't able to see reality. 2. People need to quit hiring needy relatives for high level positions unless they are actually qualified to do their jobs. 3. Somebody in the company is either just plain suicidal or into sabatoge. 4. This is just another rumor to stir up a little commotion.

If there is truth to it paypal and ebay competitors are popping popcorn and gathering around their computers just waiting to watch the exodus. I don't think people online are ready to get with the "too big to fail" mentality that's been shoved down our throats offline.

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BIG Mike

Banned 13 years ago

[DELETED]

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globalpro

13 years ago

Great catch Mike.

Just shows how small the 'net can be, especially here on the forum.

Thanks,

John

Originally Posted by BIG Mike

First of all, I'm not sure why anyone would even believe this, unless it can be independently verified through Ebay and/or PayPal.

Secondly, anyone reading these types of threads should take them with a grain of salt - no one...and I mean absolutely NO ONE can tell you what's really going on except for the company being discussed.

You should NEVER panic over rumors like this - and to the OP, I think your starting this thread is irresponsible, unless you can provide a reliable source for your information to be independently confirmed.

You claim you have inside contacts with Ebay and PayPal, but in this thread...

http://www.warriorforum.com/main-int...lem-again.html

...they didn't seem to help you too much, did they? At that time you seemed really confused about PayPal altogether...and now you're responding to PayPal threads like an expert, giving what amounts to incorrect or misleading advice and comments on how PayPal works, which I assume are based on your interpretation of PayPal's documentation.

I'm not saying this to offend you - but in a forum like the WF, you need to be very careful about what you're telling folks to do under the guise of being an expert or having insider knowledge.

Taking advice from someone in a public forum on PayPal is right up there with taking legal and financial advice...it shouldn't be asked for, given or followed!

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bobsstuff

13 years ago

The "hold your money until postive feedback" is already in place and has been policy for at least 6 months, maybe a year.

I had a $400+ item I sold on a dormant account I had. I wanted to reactivate the account. Ebay put a hold on the money until the buyer left positive feedback.

THE REST OF THE STORY (if you are interested) This was a large heavy item that I posted "PICK UP ONLY -- WILL NOT SHIP" The buyer emailed me before bidding to arrange picking up the item in 30 days since they lived about 150 miles away. I agreed.

He won the auction and paid via paypal immediately. Paypal IMMEDIATELY put a 30 hold on the money or UNTIL + FEEDBACK was left by the buyer.

I contacted the buyer and he graciously left positive feedback before receiving the item. He was just as irritated about the ebay policy as I was.

This "new" reality is already here..........not hearsay.

More on this policy at ebay -- http://pages.ebay.com/help/pay/payment_hold.html

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wordwizard

13 years ago

Originally Posted by bobsstuff

The "hold your money until postive feedback" is already in place and has been policy for at least 6 months, maybe a year.

I had a $400+ item I sold on a dormant account I had. I wanted to reactivate the account. Ebay put a hold on the money until the buyer left positive feedback.

THE REST OF THE STORY (if you are interested) This was a large heavy item that I posted "PICK UP ONLY -- WILL NOT SHIP" The buyer emailed me before bidding to arrange picking up the item in 30 days since they lived about 150 miles away. I agreed.

He won the auction and paid via paypal immediately. Paypal IMMEDIATELY put a 30 hold on the money or UNTIL + FEEDBACK was left by the buyer.

I contacted the buyer and he graciously left positive feedback before receiving the item. He was just as irritated about the ebay policy as I was.

This "new" reality is already here..........not hearsay.

More on this policy at ebay -- PayPal payment holds

Oh sigh! Good thing I'm not selling much if anything on eBay.

Amazon has also tightened its policies for its Marketplace vendors - and now require some sort of proof of shipping before releasing funds (or is it actually before charging?)

That's not nearly as onerous though as eBay's potential new policy.

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donhx

13 years ago

Originally Posted by bobsstuff

The "hold your money until postive feedback" is already in place and has been policy for at least 6 months, maybe a year.

I had a $400+ item I sold on a dormant account I had. I wanted to reactivate the account. Ebay put a hold on the money until the buyer left positive feedback.

THE REST OF THE STORY (if you are interested) This was a large heavy item that I posted "PICK UP ONLY -- WILL NOT SHIP" The buyer emailed me before bidding to arrange picking up the item in 30 days since they lived about 150 miles away. I agreed.

He won the auction and paid via paypal immediately. Paypal IMMEDIATELY put a 30 hold on the money or UNTIL + FEEDBACK was left by the buyer.

I contacted the buyer and he graciously left positive feedback before receiving the item. He was just as irritated about the ebay policy as I was.

This "new" reality is already here..........not hearsay.

More on this policy at ebay -- PayPal payment holds

Indeed, you are correct. EBay committed suicide and they didn't even put it on the evening news.

Knowing this, I would never dream of selling on EBay ever again. They want sellers to ship without having the money in hand, and that's insane. EBay is a lousy stakeholder (escrow service) since they own PayPal.

EBay has jumped the shark, IMO. They are no longer a player when they abuse their customers with policies like this. People will wake up and EBay will fade into oblivion.

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Ian Varnava

13 years ago

Originally Posted by HeySal

Sounds to me that either 1. the dudes at paypal/ebay are so stoned they aren't able to see reality. 2. People need to quit hiring needy relatives for high level positions unless they are actually qualified to do their jobs. 3. Somebody in the company is either just plain suicidal or into sabatoge. 4. This is just another rumor to stir up a little commotion.

Right on HeySal... I'm gonna go with #4 and say that it's a poor attempt by the OP to do so.

OP: You'd be lucky if you could get a hold of a non-English speaking/understanding outsourced worker from either eBay or PayPal on the phone... Let alone their 'insiders' sending you emails in confidence which you then immediately post in a public forum for thousands to see.

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premiumplr

13 years ago

As with all rumors and urban legends... it has the small element of possibility.

The truth is that the ebay monster has been very seller unfriendly lately and even if this particular story is false I'm sure they're cooking up something over there.

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Tsnyder

13 years ago

I'm calling a huge steaming pile of BS on this whole thing.

I heard this same story... complete with insider connections
and all... months ago. I haven't seen it come to pass yet.

Move along... nothing to see here.

Tsnyder

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Mo Goulet

13 years ago

This would be the downfall of EBay.

I know many people will not ship a product without CIF.

This has rumor running throughout.

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Sardent

13 years ago

It's been 100% for electronics for a while now.
I hadn't been on ebay for while, and decided to use them to get rid of some camera equipement.
Someone bought the stuff, paid via paypal, paypal immediately put a 100% hold for 21 days. They wouldn't even release money to cover shipping.

Well, I'm not shipping anything without CIH and offered the the buyer a refund or wait until Paypal released the payment. After they contacted paypal, they took a refund.

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RemingtonSteele

13 years ago

Originally Posted by Sardent

Someone bought the stuff, paid via paypal, paypal immediately put a 100% hold for 21 days. They wouldn't even release money to cover shipping.

You can get the money released sooner if you prove to PayPal that the item was delivered. Just send via USPS with Delivery Confirmation. There's a space somewhere in the transaction details in your PayPal account for you to add the tracking number. Actually, if you add the tracking number from within your ebay account, it will automatically notify PayPal of the tracking number, as well as send an email to the buyer with the shipping info.

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Sardent

13 years ago

Originally Posted by RemingtonSteele

You can get the money released sooner if you prove to PayPal that the item was delivered. Just send via USPS with Delivery Confirmation. There's a space somewhere in the transaction details in your PayPal account for you to add the tracking number. Actually, if you add the tracking number from within your ebay account, it will automatically notify PayPal of the tracking number, as well as send an email to the buyer with the shipping info.

They "may" release it. No guarantee they will.