Disappointed! How would you handle this situation?

by cbean 21 replies
Hi Guys,

I am really feeling disappointed and let down this morning....as I honestly don't know what to say or do. I have been around the IM world for awhile and has bought many WSOs and IM Software.

I own Market Samurai, Keyword Elite,SEO Link Robot, Twittenator and a host of other plus I have purchased many WSOs. Some products have performed and some were mere duds. But that is the chance we are all taking, when we purchase these products.

If you put in the work you will get the rewards. If you don't put in the work, you won't get the reward. This is understood....

Now I introduced some friends of mine to IM and the Warrior Forum and told them about the different WSOs etc; I went out on a limb and vouched for the Guarantee system of the senior Warriors as I personally have never had a problem with a refund from small amounts to large. I always got my money back. Although tbh I hardly ever requested a refund. Only in extreme circumstances...

Now to the situation, if a very senior Warrior GUARANTEES a refund on his WSO, shouldn't he honor it? One of my friends went ahead and bought a WSO for thousands of dollars, where the Warrior was creating the product and guaranteeing a certain level of income by a specific time.

From the outset, there were a lot of delays and I told my friend to hold on as these things happen in IM and the warrior from all accounts is trustworthy. As time went on and there was no improvement because deadline after deadline was being missed and extended, I told him to ask for a refund but he said from correspondence etc; the Warrior seem to be a good guy and he would wait until the latest deadline expired.

After the last deadline expired, he requested a refund but have been getting run-a-round after run-a-round and has found out that:

1. The period has passed for filing a CC dispute....
2. Also for Paypal
3. The senior Warrior hasn't been on the same WSO thread for two weeks
4. He (my friend) is getting nowhere in getting his refund
5. The Warrior has change his (my friend) particulars from the product, so they are no longer his...

NB: The Warrior (WSO Creator) was responsible for generating the GUARANTEED income in 3 months and then handing the product over to buyers or he could continue managing the product for a fee. But:-

**No income was generated
**The product (as far as my friend's) has failed all it said it would do

Luckily, my other friends who wanted to come on-board had said let them see how the other guy's one performed first.

I don't have to tell you that, all the other guys have given up on IM calling it a SCAM and vowed they wouldn't get involved as most products seem to be only marketing and not substance.....

These guys are seasoned IT professionals -(non-IM) hence the mindset....and from the onset were skeptical of the claims of the WSO...

Again...the IM arena has lost possible buyers, I am now the subject of skepticism, my friend is disillusioned and very angry.....

The damage can't be repaired even if he gets his refund.....

My final conclusion is that Warriors should test and double test their products over a period of time to ensure that it performs and keeps performing before Guaranteeing it.

And should honor their GUARANTEED refund!!

Cheers!
#main internet marketing discussion forum #disappointed #guarantee #handle #situation
  • Profile picture of the author Michael Mayo
    cbean, if your friend is a Warrior have him report the WSO to the Warrior Forum Helpdesk so that
    they can check into the WSO and prevent others from being scammed. Also it could
    possibly help your friend get a refund.

    Hope that Helps,
    Have a Great Day!
    Michael
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    • Profile picture of the author cbean
      Originally Posted by Michael Mayo View Post

      cbean, if your friend is a Warrior have him report the WSO to the Warrior Forum Helpdesk so that
      they can check into the WSO and prevent others from being scammed. Also it could
      possibly help your friend get a refund.

      Hope that Helps,
      Have a Great Day!
      Michael
      Thanks for your input Michael, I wouldn't call it a scam more of a Warrior "biting off more than he can chew" because the WSO was sold out...and a few complaints and refund requests have been going on..
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      • Profile picture of the author socialmassmedia
        Originally Posted by cbean View Post

        Thanks for your input Michael, I wouldn't call it a scam more of a Warrior "biting off more than he can chew" because the WSO was sold out...and a few complaints and refund requests have been going on..
        I hope you get it sorted mate.
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        • Profile picture of the author Brad Pollina
          This is uncalled for. Has the helpdesk been helpful in any way? Some might know which WSO he's referring to, but I don't and would like to learn what to stay away from if anyone wants to share. I hope everything gets sorted out for your friend.
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          "Be patient with me....God isn't finished with me yet!"
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        • Profile picture of the author cbright
          I'm about to make alot of opinions that might piss you off, deal with it life is tough get a helmet

          1. He's an idiot for buying something that large the first time into something new, we've all been burned and thats how you build a guard and looks like he is learning the double ugly way

          2. Did your friend not know about the 60 day no refund via paypal? I think I would have seen that coming like he was pushing it out

          Have the Warrior Helpdesk investigate the IP address coming from that warriors account for the past few months since that WSO went live, I know Warrior accounts are being bought and sold so they can use someone elses rep to rip people off, (entirely my opinion and I don't trust easily)

          Tell your friend to stop being lazy goto the bank, explain and charge back.

          If the warrior comes back oh this and that happened who cares what his circumstances are life happens to everyone is business it's not an excuse when you have placed a guarantee.

          Don't get down get tough
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          • Profile picture of the author cbean
            Originally Posted by cbright View Post

            I'm about to make alot of opinions that might piss you off, deal with it life is tough get a helmet

            1. He's an idiot for buying something that large the first time into something new, we've all been burned and thats how you build a guard and looks like he is learning the double ugly way

            2. Did your friend not know about the 60 day no refund via paypal? I think I would have seen that coming like he was pushing it out

            Have the Warrior Helpdesk investigate the IP address coming from that warriors account for the past few months since that WSO went live, I know Warrior accounts are being bought and sold so they can use someone elses rep to rip people off, (entirely my opinion and I don't trust easily)

            Tell your friend to stop being lazy goto the bank, explain and charge back.

            If the warrior comes back oh this and that happened who cares what his circumstances are life happens to everyone is business it's not an excuse when you have placed a guarantee.

            Don't get down get tough
            1. I don't think my friend is an idiot.....some of US don't like to creep, when there is no benefit in creeping.....get up and walk....the Seller was responsible for all the WSO promised initially. The buyer had no initial input...

            2. My friend wasn't lazy....If you read the thread from the beginning, you would see that the WSO Seller was responsible for bringing the product up-to a certain level of income and handing over to the Buyers....thats what they paid for...

            Sad to say, after the agreed wait period which was well over 60 days, no income was forth-coming and buyers were given all sorts of excuses....

            The WSO never performed.....

            PayPal was not at fault because my friend checked with them and the wait period for the WSO to perform was outside of the Paypal period.....clever or what?

            The issue here is whether the Warrior will honor his money back guarantee or not...
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  • Profile picture of the author carcrazy
    That's really unfair. I hope somebody can help your friend get their money back. I wish you could expose the seller or the product.
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  • Profile picture of the author jiantastic
    thats terrible. sellers like that should be banned from this community.
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  • Profile picture of the author cbean
    Well let's see how this one goes......
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  • Profile picture of the author Kay King
    IF there was a refund policy promised on the sales page
    IF your friend requested a refund within the proper time frame
    IF the seller ignored the request

    Why start a thread with this complaint and then back off with "let's see how it goes"?

    Something doesn't make sense.

    Your friend made his own buying decision - but if there were terms of the sales page that the seller is not honoring, the help desk needs to know about that. Do we have the full story?

    kay
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    Saving one dog may not change the world - but forever changes the world of one dog.

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    • Profile picture of the author cbean
      No you don't have the full story for obvious reasons....but the WSO guaranteed money by a certain period managed by the Warrior GUARANTEED or full refund...the WSO never delivered and this is over two weeks my friend has been asking for his refund....which is over $2000.00 US
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      • Profile picture of the author Darrell Hagan
        I know the WSO to which you refer. I almost bought in but got a gut feeling at the last minute & changed my mind.

        I really feel for those who lost hundreds and thousands on that deal, and very sorry that your friends got burned on their first exposure to IM.

        I think that I would spend some quality time with your friend(s) and have them read the many small and large success stories here and elsewhere so as to get the picture that the IM industry is not a scam, but is in fact a very real industry with the same risks, rewards, and effort requirements as any other.

        Your friend's money could just as easily have been lost in an offline venture.

        Remember too that PayPal is partially at fault in this instance.

        Good luck and lets hope that you can convince your friends that IM is as real as any other business.
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        • Profile picture of the author cbean
          Thank Darrell,

          I know its real....I live it every day and since you know the WSO and the senior Warrior who sold it, I can say that the many purchasers have been absolutely patient with the Seller given his reputation....because the date of "specific performance" of the terms of the WSO were always changing and the buyers never complained....

          Now, the Warrior hasn't answered buyers on thread complaints, refund requests or anything since 19th April...., today is 29th....he says he has a team working for him...someone should pitch in on the thread....

          Shameful.......
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        • Profile picture of the author SonnyYoung
          Originally Posted by Darrell Hagan View Post

          Remember too that PayPal is partially at fault in this instance.
          I'm not sure how Paypal is at fault, but some credit cards will honor a dispute up to 6 months after the sale. Check into it.
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        • Profile picture of the author Black Hat Cat
          Banned
          Originally Posted by Darrell Hagan View Post


          Remember too that PayPal is partially at fault in this instance.
          Uh, no they're not.
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    • Profile picture of the author cbean
      Originally Posted by Kay King View Post

      IF there was a refund policy promised on the sales page
      IF your friend requested a refund within the proper time frame
      IF the seller ignored the request

      Why start a thread with this complaint and then back off with "let's see how it goes"?

      Something doesn't make sense.

      Your friend made his own buying decision - but if there were terms of the sales page that the seller is not honoring, the help desk needs to know about that. Do we have the full story?

      kay
      I started this thread so my friend could get some justice as I introduced him to IM ....I say "let's see how it goes" because up to yesterday, he reluctantly posted on the WSO asking for his money....

      Also as I said make sure your WSOs are performing or capable of performing before selling them to the public.....
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  • Profile picture of the author DarkChild
    A guarantee is a Guarantee, the not answering thread complaints is an added no-no. Hope this gets resolved and credibility can be restored.
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    We have not, Cause we Ask Not!!!

    DC

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  • Profile picture of the author Jermaine Tabor
    Your friend may not get a refund but you can repair the impression thats tainted his opinoion of IM altogether.

    You keep working and send any all of your sales/income statements to your friend until he sees the light. 1 bad expirence don't represent all warriors or even the entire internet.

    Years ago, when I first tried to market digital only products, I lost $7,000.00 and kept pushing it because I knew people were in fact making thousands online so i didnt let my losses taint my entire picture of IM.

    Tell your friend don't give up on IM!!!
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  • Profile picture of the author pizzatherapy
    First cbean:

    I really hope your friend gets his money back..

    And you seem to know one of the secrets of success:

    If you put in the work you will get the rewards. If you don't put in the work, you won't get the reward. This is understood....
    I say one of the secrets because even if you work hard and put in the time, that does not mean you will be rewarded. You may put in a ton of work, but you still may not get any financial rewards.

    That has to be understood.

    I think there is more to this story.

    I honestly think it is unrealistic to think you can know nothing about the mindset about Internet Markeing and marketing in general and think you can make a lot of money...

    Even if you spend over $2,000 on a WSO. It just doesn't work that way...

    No you don't have the full story for obvious reasons....
    I think there is more to the story...Here is my opinion:

    Your friend wanted to believe he would make a lot of money...that's why he didn't ask for a refund in the beginning...He wanted to believe that he would get a ROI on his $2,000...

    He wanted to believe...and that's how scammers take advantage of you.

    Unfortunately it happens all the time... You believe you will make a ton of money on your investment.

    Scammers are more than willing to take your money...because they convinced you to believe...

    You want to believe...you will make a return on your investment... You want to believe it is a great product or opportuniy...

    But many times it just doesn't work that way...

    Your friend will have to assume some responsibility for not asking for a refund well before the dead line expired...

    And if you pay with Paypal or a Credit Card you have the option of disputing your payment...and asking for a refund.

    As far as guarantee: No one can make that kind of promise that you will make money...No one. I don't care what you read in WSO's...I'm not saying you can't make money...but there are to many factors to guarantee you will make money...

    That said...if

    the WSO never delivered
    He should get an immediate refund...

    And I hope he does....

    But we all learned an important lesson here....

    Look before you leap...

    and you better educate yourself on Interent Marketing before you make an investment of $2,000!
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