I hope the weekend is going well.
Lately I've gotten a lot of requests to make available E-Books/Audio/Video products for sale on line and I want to do this so the customer gets instant gratification (no waiting after purchase) and it is not complex for a computer idiot like me, too expensive, and or limits me in a file size. Most of the products are very small in file size but one is 64MB.
Obviously for my rock and roll books the on-line book sellers take care of this on their end but when researching how to sell the other products today two sites have pitfalls.
1) Click 2 Sell- Customer service was very nice/fast answering a question but I was told by 2 different employees if a customer wants a refund (which I would always offer anyway) I get charged 30.00 each time by Click 2 Sell even if the product is 3 cents. That seems very excessive.
2) E-Junkie- Can't take advantage of the trial period because the basic package would not allow any file size greater than 50MB and if this matters (please tell me) not all monthly packages allow downloads from any website.
What do you fine Warriors use? It is important to me that any customer can purchase something 24 hours a day and receive the product the second the payment is authorized.
Thank you for your thoughts and knowledge. As always the second I get back on the computer I always reply and thank those that offered good advice.
Enjoy the evening,