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Wordpress blog disappears after installing a plugin. Please, help!

by creative
10 replies
PROBLEM SOLVED. THANKS EVERYONE!


Hi,
I have a very strange problem with my blog: Tecnicas de Liberacion emocional
First of all I wanted to ask you: can you see it?
Because I cannot see it from here (Spain) and I have tried using different computers.
The problem started when I installed the 'Exit Rescue' plugin by Richard Plank. My site started showing strange things (the pictures in the slide show were not showing). I remained calm, thinking it was just a problem of plugins not being compatible. Then, all of a sudden my site disappeared.
I then contacted the host provider and they told me they could see the site.
I managed to access wp-admin through a proxy and deleted the plugin, but the site is still not there for me, through normal internet connection. (I mean that I can only see it through a proxy site).
I know other people can see it in other parts of the world, but I can't see a thing from any of my computers at home.
Any ideas of what might be happening?
#blog #disappears #installing #plugin #wordpress
  • Profile picture of the author AnniePot
    I can see it just fine (in the USA).
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    • Profile picture of the author creative
      Thanks!
      Can you also see the pictures in the slide show, please?
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  • Profile picture of the author creative
    Thanks for your suggestion but it doesn't work.
    I have cleared all history but I still cannot see anything using firefox or google chrome from any computer at home.
    I've got 2 computers that use the same wi-fi connection. Could that be related to that?
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  • Profile picture of the author Istvan Horvath
    I can see it from Canada (even the slideshow works).
    Ask your host whether your IP is banned to access the site. BTW, what is in your browser when you try to access it? Blank? Error? Other?
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    • Profile picture of the author creative
      Originally Posted by Istvan Horvath View Post

      I can see it from Canada (even the slideshow works).
      Ask your host whether your IP is banned to access the site. BTW, what is in your browser when you try to access it? Blank? Error? Other?
      Thanks for that. I have asked my host provider to look into that. What I find very strange is that all of that started happening after installing a plugin....

      Google chrome says:
      Oops! Google Chrome could not connect to Tecnicas de Liberacion emocional

      Firefox says:
      The connection has timed out
      The server at Tecnicas de Liberacion emocional is taking too long to respond.
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  • Profile picture of the author Bradley J Anderson
    Everything looks fine on my end. Could have been the host server was just down for a while, or something with your internet provider was down.

    I was working with a Warrior the other day setting up a blog. Everything was great until the last page refresh, when all of the sudden DNS couldn't resolve. I asked him to try on his end (I am in the U.S., he is in Denmark) and it wouldn't resolve on his end, either. 5 minutes later, and everything was back to normal again. Sometimes weird things just happen on the internet, and you'll never figure out why exactly.

    As mentioned earlier, first clear your browser's cache. It might be displaying the blank page from there.

    Next, deactivate the plug-in. Refresh your page and see if it is working.

    If you're having on-going problems with images, especially with the slider, check to see if your theme uses a cache folder. If so, delete everything in it. Refresh your page and see if the problem is fixed.

    If not, chmod (change permissions) of the Images folder to 777. Refresh page again and see if they are displaying properly now.
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    BRADLEY ANDERSON - Tips, reviews & resources to make your online business more profitable.
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  • Profile picture of the author DeborahDera
    I'm glad you seem to have figured out the problem.

    In the future, consider logging in via FTP and deleting the plug-in you think caused the problem. That'll help you to determine if the plug-in itself was the problem.

    Originally Posted by creative View Post

    Hi,
    I have a very strange problem with my blog: Tecnicas de Liberacion emocional
    First of all I wanted to ask you: can you see it?
    Because I cannot see it from here (Spain) and I have tried using different computers.
    The problem started when I installed the 'Exit Rescue' plugin by Richard Plank. My site started showing strange things (the pictures in the slide show were not showing). I remained calm, thinking it was just a problem of plugins not being compatible. Then, all of a sudden my site disappeared.
    I then contacted the host provider and they told me they could see the site.
    I managed to access wp-admin through a proxy and deleted the plugin, but the site is still not there for me, through normal internet connection. (I mean that I can only see it through a proxy site).
    I know other people can see it in other parts of the world, but I can't see a thing from any of my computers at home.
    Any ideas of what might be happening?
    Signature

    [B]Web Articles & Content * Blog Content * High Quality PLR

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    • Profile picture of the author creative
      Originally Posted by DeborahDera View Post

      I'm glad you seem to have figured out the problem.

      In the future, consider logging in via FTP and deleting the plug-in you think caused the problem. That'll help you to determine if the plug-in itself was the problem.
      I could not log in via FTP either. Nothing was working.
      As I was writing this post I received an email from the host provider.
      This is what he told me (I don't really understand it, but I put it here just in case it helps someone):

      I just found some entries in my firewalls that blocked some spain IPs due to use of some cross-domain scripting in wp-super-popup. I have removed the block, so it should be fine now.

      Thanks everyone for your input!
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      • Profile picture of the author Istvan Horvath
        Originally Posted by Istvan Horvath View Post

        Ask your host whether your IP is banned to access the site.
        Originally Posted by creative View Post

        As I was writing this post I received an email from the host provider.
        This is what he told me
        I just found some entries in my firewalls that blocked some spain IPs due to use of some cross-domain scripting in wp-super-popup. I have removed the block, so it should be fine now.


        It should work now!
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