Recommendations on the best way to transfer email?

1 replies
Before I make a big mess of things like I kinda did once before (lol) I was hoping to get some recommendations on transferring email.

I have an offline client who has mydomain.com and has the email johndoe@mydomain.com

Well, I have convinced him to change his current hosting (which will save him roughly 350 bucks a year ) and I believe he obtained the domain and hosting in the same place (big mistake we are fixing) So, I am having the domain pushed into a godaddy account (which we made for him on the occasion that he needed an additional domain anyway) and hosting is going over to hostmonster (exactly the same as bluehost).

I know once this is done how to change the name servers, and create an email account but here is where I went wrong in the past.

When I did this once before, we lost access to all the old emails for the person as I believe they were on the old server.

So, what is the best way to transfer to a new email address when changing servers?

What steps would you take to preserve things as best as possible so the client does not feel like anything has changed?

Or do I just prepare them to grab what they have and start anew?

Also, they are on PC. Will their old emails stay there on the computer without having to call up to a server?
#email #recommendations #transfer
  • Profile picture of the author Istvan Horvath
    It depends how did they use that old email:

    If they used an email client, like Outlook or Outlook Express (comes with Windows) those usually download the email on the computer - I have such 8-7-6 yrs old emails sitting somewhere on my PC.

    However, if they used it only as "webmail", i.e. viewing messages via browser, then they/you should download them first, otherwise they will be lost. If it was webemail, you should see the folders with FTP, something like "neomail-johndoe" or similar folders.

    HTH
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