2 replies
Hi,

Do you have sometimes chargebacks?
If yes, why and how often? How do you deal with that?

It can be possible only if customer paid by credit card?
What if he bought using wire transfer?
#chargebacks
  • Profile picture of the author webapex
    Chargebacks can kill you, I hear that more than a 2% chargeback can get your merchant account shut down, serious players deal with this with great customer service with no question refunds on demand and high end software that rotates sales among multiple merchant accounts.

    Wire transfers (at least Western union) are favorites of of anonymous fraudasters.
    Signature

    “An expert is a person who has made all the mistakes that can be made in a very narrow field” Niels Bohr

    {{ DiscussionBoard.errors[3948140].message }}
  • Profile picture of the author baoky
    Chargeback do occur, they just reverse the payment & I guess its happen like 2 out of 10 orders
    {{ DiscussionBoard.errors[3948161].message }}

Trending Topics