OK I bought your WSOs, but don't email me 120 emails!

by rmx
38 replies
This has been discussed here before but this has made me bring it up again.

I've been around marketing a long time, and I know the idea of getting someone on your list then offering them more of your own products and other peoples products. Of course this works.

But if you don't do this wisely, you are hurting yourself. If I buy your WSO I may like it and want to get updates and rarely might look at other related offers but if you assume that because I buy something from you it means I want daily emails from you promoting other products you are wrong.

Recently I unsubscribed from someone who I've purchased 2-3 WSO's from but the amount of email from them was crazy. I looked and in a LITTLE over 2 MONTHS I've received over 120 emails from them. They are successful and so it must be working for them but it must also be costing them a lot of long term relationships. At least it cost mine.

Add the amount of email from this one person to the emails from other WSO creators who also think I want to know about their best buddy's new offers almost everyday and I'm grateful I set up a junk email account just to use for WSO pruchases.

RMX
#120 #bought #email #emails #wsos
  • Profile picture of the author BloggingPro
    Yeah I'm not a big fan of people who email you daily, or even those who email you every other day. Oh well... that is why the unsubscribe button was invented.
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  • Profile picture of the author MikeTenop
    I agree It`s is really annoying when you are getting hundreds of such emails, so you have to send 2/3 of your daily mail to trash.
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  • Profile picture of the author AmandaT
    Ya, I have three different marketers that seem to be sending me information on other WSOs 2-3 times a day. Finally got tired of it and unsubscribed today. It won't be so bad if they emailed some content between, but all I ever see is advertising.
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  • Profile picture of the author ganesh
    I completely agree with you. I buy WSO’s quite frequently. If I receive two or three mails from the same seller every single day and that too trying to push all the dirt & dust out there, I will unsubscribe immediately even if I risk missing some updates. It has happened to me more than once.
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  • Profile picture of the author anthony2
    Originally Posted by rmx View Post

    This has been discussed here before but this has made me bring it up again.

    I've been around marketing a long time, and I know the idea of getting someone on your list then offering them more of your own products and other peoples products. Of course this works.

    But if you don't do this wisely, you are hurting yourself. If I buy your WSO I may like it and want to get updates and rarely might look at other related offers but if you assume that because I buy something from you it means I want daily emails from you promoting other products you are wrong.

    Recently I unsubscribed from someone who I've purchased 2-3 WSO's from but the amount of email from them was crazy. I looked and in a LITTLE over 2 MONTHS I've received over 120 emails from them. They are successful and so it must be working for them but it must also be costing them a lot of long term relationships. At least it cost mine.

    Add the amount of email from this one person to the emails from other WSO creators who also think I want to know about their best buddy's new offers almost everyday and I'm grateful I set up a junk email account just to use for WSO pruchases.

    RMX
    you and there was another person at this thread below
    talking about the same problem. the problem you guys
    are having could be from the same marketer.

    http://www.warriorforum.com/main-int...ter-sense.html
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  • Profile picture of the author txconx
    I find it most annoying when I buy software or a plugin and in order to get notified of updates, I have to stay subscribed to the e-mail list.

    The smart thing to do (other than sending out fewer flippin' e-mails) would be to group the list so people can be removed from the "everything except update notifications" group.
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    • Profile picture of the author FamilyAffairs
      Originally Posted by txconx View Post

      The smart thing to do (other than sending out fewer flippin' e-mails) would be to group the list so people can be removed from the "everything except update notifications" group.
      I totally agree with txconx. How hard is it to send out a simple survey and ask the people if they just want just the update notifications or if they want to receive other offers as well and just segregate the lists. Hell they can even give them that option on the thank you/download page for that matter. It’s a great way to keep people happy and avoid having them unsubscribe from the list.

      After all a happy customer is a loyal customer…
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    • Profile picture of the author Greg guitar
      Originally Posted by txconx View Post

      I find it most annoying when I buy software or a plugin and in order to get notified of updates, I have to stay subscribed to the e-mail list.

      The smart thing to do (other than sending out fewer flippin' e-mails) would be to group the list so people can be removed from the "everything except update notifications" group.
      This actually makes so much sense that I'm thinking there must be marketers that have already gone this route. It is too bad (ridiculous really) to have to have to choose between missing updates on what you bought, and being inundated with several emails per day.

      It wouldn't be a bad idea to use surveys, as Tim Castleman did a while back, to ask subscribers how often they'd like to hear from you. Maybe a cool software app would be something to integrate your autoresponder with a survey and a list segmentation tool, so that depending on their answers on the desired frequency of contact question, they get added to the autoresponder series that goes out as often as they said they want to hear from you.

      Obviously, there will still be complainers who forgot who you are, but that should cut way back on it.

      You don't want to have people on your list that really don't like your stuff, but they stay on to avoid missing updates. Much better to have one less subscriber, or a subscriber you only promote to once a month, and still likes you, than a pissed off one! Some wise marketers have pointed out that the IM axiom, "the money is in the list", should really be phrased, "the money is in the RELATIONSHIP with the list". It shouldn't be one where the members feel they need a relationship therapist to help them deal with anger issues.
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  • Profile picture of the author Sarah Russell
    To the marketer, it doesn't matter whether or not you like receiving that many emails - what matters is what number of messages/week results in the greatest number of sales. Sure, these sales might not be coming from you, but if the rest of his/her list responds well to that number of messages, that's what the marketer is going to do.

    And that's why there's always an unsubscribe option
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    • Profile picture of the author AskJesusLeon
      Originally Posted by Sarah Russell View Post

      To the marketer, it doesn't matter whether or not you like receiving that many emails - what matters is what number of messages/week results in the greatest number of sales. Sure, these sales might not be coming from you, but if the rest of his/her list responds well to that number of messages, that's what the marketer is going to do.

      And that's why there's always an unsubscribe option
      ...What she said
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  • Profile picture of the author The Great Gordino
    If the first email they send you is a pitch, with no content, hit that unsubscribe button.
    If there is an option to tell them why, use that option to let them know.

    If they are just pitching WSO's at you, it won't be any loss to you.
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  • Profile picture of the author shuvo
    I agree with you.From marketing sense they must have to read out their customers psychology and I think in this regards they didn't show a great job by losing a regular customer like you.This is irritating indeed when you will get lots of emails in your most important email address.
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  • Profile picture of the author drmani
    Originally Posted by rmx View Post

    Recently I unsubscribed from someone who I've purchased 2-3 WSO's from but the amount of email from them was crazy. I looked and in a LITTLE over 2 MONTHS I've received over 120 emails from them.

    RMX
    I don't get worried when my list says I email them too much too often.

    I get VERY worried when even a few say I email them junk!

    The way I look at email frequency is this:

    "If I'm handing out $10 bills to my subscribers, how often would
    they want me to do it? Once a month? Once a week? Once a day?
    More often?"

    The answer is obvious.

    The challenge is to make sure you really are delivering that $10
    bill (or more) with every contact.

    Master that and you won't let complaints about over-emailing
    bother you.

    Come to think of it, you won't get too many of 'em anyways

    All success
    Dr.Mani
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    • Profile picture of the author rmx
      A big thanks to everyone who has informed me there is an unsubscribe option.

      Wow I didn't know that!

      sarcasm ending. I really did know that.

      Yes the quality of your content is important, but sadly most people who send out the most emails usually contain constant barrage of affiliate offers. But even good content like water is good for you but you can even overdose on those :-)

      All those from the school of it doesn't matter how many emails you send out as long as I'm making money. Great if that's working for you. If 1 email a day is good, why not test 10 per day or 100 per day? Who knows sending out a 100 emails per day to your list may drive away 95% of your list but if you are making more money then that's all that matters right?

      There are lot's of ways to make money (and more money) but I guess we all need to decide how we will and how we won't do business.
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  • Profile picture of the author ghostrecon
    I totally know how you feel, that's why instead of sending daily emails I usually have a 'latest news' window that loads up with any product/software app I sell. It's optional, and limits me to maybe one or two emails a month.
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  • Profile picture of the author Jake Gray
    That is definitely over kill.

    I think they need to cool it on the send button a bit.
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  • Profile picture of the author Coby
    Originally Posted by rmx View Post

    This has been discussed here before but this has made me bring it up again.

    I've been around marketing a long time, and I know the idea of getting someone on your list then offering them more of your own products and other peoples products. Of course this works.

    But if you don't do this wisely, you are hurting yourself. If I buy your WSO I may like it and want to get updates and rarely might look at other related offers but if you assume that because I buy something from you it means I want daily emails from you promoting other products you are wrong.

    Recently I unsubscribed from someone who I've purchased 2-3 WSO's from but the amount of email from them was crazy. I looked and in a LITTLE over 2 MONTHS I've received over 120 emails from them. They are successful and so it must be working for them but it must also be costing them a lot of long term relationships. At least it cost mine.

    Add the amount of email from this one person to the emails from other WSO creators who also think I want to know about their best buddy's new offers almost everyday and I'm grateful I set up a junk email account just to use for WSO pruchases.

    RMX
    Why use a junk email address when you can simply unsubscribe?

    I know the marketer you are referring too and he makes several hundred dollars a day using this technique...

    You simply don't fit the audience the marketer chooses to market too... Just take advantage of the unsub link at the bottom...

    Getting on WF and complaining about it won't make anyone stop doing what they are doing...

    IF they are already mailing 2-3 times a day it is because it is working for them and they are very unlikely to change their business to to suit a handful of people...

    While you may hate getting these emails, there are plenty of other people o that marketer's list who are waiting for those emails and more importantly they are waiting to buy...

    So don't waste time worrying about it or complaining or just giving off a negative vibe. It won't help you in the long run (negativity never does) and it def won't make the marketer change...

    So just unsub and everyone's happy
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  • Profile picture of the author scorpions84
    I'm fine with those who email me, but not to those who are sending SPAM like emails. That's why when I'm buying online goods, I'll try to give my other email address as much as possible instead of using my "personal" email.

    And, I noticed that some "unsubscribe" link were really not unsubscribe, unless it's a well-known autoresponder.

    Oops, it's not specifically for WSO...
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  • Profile picture of the author KevinW
    I'm new here so I don't mind the emails at this point but I'm surprised this strategy of sending the same emails over and over works. It has to piss off a lot of people.
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  • Profile picture of the author JustusKim
    Well if the emails are informative and good, I have no complains.
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  • Profile picture of the author Buxx
    this thread is inspiring me to go on an unsubscribe-spree. I also cannot stand any WSO that requires opting-in before giving content.
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    • Profile picture of the author Coby
      Originally Posted by rmx View Post

      A big thanks to everyone who has informed me there is an unsubscribe option.

      Wow I didn't know that!

      sarcasm ending. I really did know that.

      Yes the quality of your content is important, but sadly most people who send out the most emails usually contain constant barrage of affiliate offers. But even good content like water is good for you but you can even overdose on those :-)

      All those from the school of it doesn't matter how many emails you send out as long as I'm making money. Great if that's working for you. If 1 email a day is good, why not test 10 per day or 100 per day? Who knows sending out a 100 emails per day to your list may drive away 95% of your list but if you are making more money then that's all that matters right?

      There are lot's of ways to make money (and more money) but I guess we all need to decide how we will and how we won't do business.
      Were you expecting something different when you created this thread?

      Sarcasm usually breeds sarcasm... negativity breeds negativity...

      Originally Posted by Buxx View Post

      this thread is inspiring me to go on an unsubscribe-spree. I also cannot stand any WSO that requires opting-in before giving content.
      Yes, but you have to consider the seller... You wouldn't want to work hard to create a product then not be able to capture that customer's email address? That's like throwing hundred dollar bills out the window...

      Granted, there are others measures you can take, for example I use the integration between Imnica and WSO Pro to automatically add folks to my list when they purchase WSOs because I hate opting in after purchase too, but I know that I would be doing the same if I didn't have the integration options available...
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      • Profile picture of the author rmx
        Of course you can unsubscribe from lists but if you purchase a product and they promise updates you shouldn't need to read daily affiliate emails from them for a month waiting for the update.

        For the record I build mailing lists, I've been full time online for over a decade. I choose not to treat my customers that way. But maybe you do.
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        • Profile picture of the author Coby
          Originally Posted by rmx View Post

          Of course you can unsubscribe from lists but if you purchase a product and they promise updates you shouldn't need to read daily affiliate emails from them for a month waiting for the update.

          For the record I build mailing lists, I've been full time online for over a decade. I choose not to treat my customers that way. But maybe you do.
          That's what I'm trying to say... If you are a list builder you should understand...

          That's the glory of having your OWN business, you get to run it how YOU want too...

          It may not work for you, but I promise it's working for the marketer you are discussing...

          Personally, I'm probably somewhere in between this marketer and yourself in terms of frequency...
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  • Profile picture of the author AgentHomes
    I am curious to know what is a good frequency to get list emails? Is it once a weekend? Every two weeks? Once a month?

    ie What is the right number that is enough to stay in touch but not be considered spam?
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  • Profile picture of the author JustusKim
    It is spam if it is does not have good quality content. If you provide your list with emails that contains solid content then that is like giving them free e-books after e-books. Now giving free e-books is not spam isn't it. But if an email that only has 4 or 5 lines and they ask you to visit their affiliate links, then that person does not really bother about building a relationship with his customer. The list is for you to build genuine relationship with your customer by providing them with good proper information and content.

    Twice a week would be a good number. If a big computer store sends you a SMS twice a week to let you know about the latest product or sale item, would you complain? I would not.
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  • Profile picture of the author yohi5000
    I have the same problem! I will be looking for, and using the "unsubscribe" button! lol
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    • Profile picture of the author shystar
      Getting 20 emails a day? Yeah, you're definitely getting an Unscubscribe from me. I also can't stand when people tweet constantly in a day...they also get deleted.
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      • Profile picture of the author JamesRiley
        I agree with you 100%. I provide value value value to my list before ever promoting anything, and if I do its something I have personally tried. Some marketers just go crazy with it, they don't have an actual desire to help other people, they just want money for themselves.
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  • Profile picture of the author Rod Cortez
    What? We can unsubscribe from e-mail lists? I thought we were locked in forever!

    RoD
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  • Profile picture of the author Scott Skinner
    I think once a week is acceptable and occasionally, no more than twice a month an update on something truly awesome. Otherwise, it is just annoying.
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  • Profile picture of the author JCamp
    120 emails in 2 months is about 2 emails per day on average....i agree this is quite excessive.
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  • Profile picture of the author Andyhenry
    Great timing, I literally just unsub'd for this exact reason about 60 seconds ago and then saw this thread - spooky but yes, some people have no income except what they can get from warriors and they run a free wso to get your email and then spam the hell out of you with a constant stream of new offers and wso promotions.
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    nothing to see here.

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  • Profile picture of the author koppster
    I agree this has been a problem.
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  • Profile picture of the author Shana_Adam
    120 emails - I would not wait 2 months to unsubscribe - more like 2 days.

    It shows no respect for you, why would I want to hear from you twice a day unless it was a mentor helping you get things done and not squeezing you for your last dime.

    Glad aweber google, hotmail mark these people as spammers.
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  • Profile picture of the author SocialMediaOwls
    That's what these "list builders" do, they think they have a great idea to start a WSO and the sole purpose is to spam you with their stupid lists
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  • Profile picture of the author AnonymouS12
    Yeah, I agree, that's really annoying. I like to receive an email promoting some new WSO once - twice a week, not 10 times in an hours. I don't know who it works with, but I'm not going to buy all those 10 WSOs anyways, if that's what those spammers think.
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  • Profile picture of the author SocialMediaOwls
    I wish "list builders" would get off the notion that lists are the way to go and actually use their pea brain to come up with something that people are interested in. That's how you get rich
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