1 Transaction, but 2 open PP disputes? Uh!!?

by Caiden
4 replies
I've just resolved 1 of two open PP disputes only to find the the remaining dispute is the same one! And it's still open despite the other dispute with the same trans number being put to bed.

What's that about then? If I settle the open dispute, will the customer get refunded twice for the same purchase? How would this even happen within PP? Glitch?

Anyone saw this before?

Best,
Caiden
#disputes #open #transaction

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